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Summary of reviewsThe Hyatt Regency Birmingham - The Wynfrey Hotel is a great option for a stay in Birmingham with a perfect location that is convenient to everything. The hotel is attached to the mall, providing great views of the surrounding area. The staff is friendly and always there to help and the hotel is clean, safe and away from residential areas. The breakfast staff was great, the location was excellent and the short breakfast menu had good options. The rooms are comfortable and spacious with updated decor, though some guests reported issues with roaches, clogged sinks and low water pressure. The hotel's dedication to cleanliness sets them apart with guests raving about the hotel's overall cleanliness and friendliness of staff. The staff is accommodating, professional and helpful, going above and beyond to provide excellent service. While the pool didn't get the best reviews, the hotel seems to offer a pleasant and comfortable stay with parking being a minor issue or an outright benefit for most guests. The bed comfort is above average with some room for improvement. Overall, the exceptional customer service and comfortable rooms more than make up for any shortcomings, making the Hyatt Regency Birmingham - The Wynfrey Hotel a great option for a stay in Birmingham.
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