The Railway by Innkeeper's Collection
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Summary of reviewsThe Railway by Innkeeper's Collection in Hornchurch is widely celebrated for its prime location, convenience and welcoming atmosphere. The hotel’s strategic positioning, just a short walk from both the nearest underground and train stations, makes it ideal for those traveling to and from London. Its proximity to Hornchurch's town center and various restaurants and local attractions, combined with the ease of access and free parking, enhances the overall convenience, making it a favorite for travelers attending events, visiting for work or planning a leisurely weekend. The surroundings are clean and tidy with the property described as easy to find and the staff noted for their friendliness and helpfulness.
The breakfast at The Railway is particularly praised for its quality and taste with the full English breakfast standing out. Despite minor criticisms regarding limited choices and occasional issues with availability, the breakfast experience is largely positive. Dinner at the hotel’s lively pub is frequently highlighted for its delicious, reasonably priced food and vibrant ambiance, further enhanced by regular live music and a DJ on Saturday nights. While there are a few concerns about food availability later in the evening and occasional noise, the dining experience remains a significant highlight for guests.
The rooms at The Railway are commended for their modern design, cleanliness and spaciousness. Guests appreciate the comfortable, large beds and the newly renovated bathrooms equipped with modern amenities. Some minor issues include occasional noise from the pub, plumbing problems and minor wear and tear, but overall, the comfortable and well-decorated rooms contribute to a pleasant stay. Cleanliness throughout the inn receives high praise with positive remarks about the tidy rooms and well-maintained premises.
A standout feature is the staff, frequently described as very friendly, extremely helpful and welcoming, contributing significantly to the positive guest experience. While there were occasional instances of less favorable interactions, the overall sentiment towards the staff is overwhelmingly positive.
Other practical conveniences offered include USB chargers at every outlet, though the WiFi has mixed reviews with some guests noting limited connectivity. The parking facilities receive consistent praise for the availability of free parking on-site, adding value and convenience to the stay.
Family-friendliness is another noted advantage with guests appreciating the welcoming atmosphere and accommodations suitable for those traveling with families. The comfy beds receive frequent commendations for ensuring a restful stay.
The Railway by Innkeeper's Collection with its cozy atmosphere and excellent value for money, provides a delightful blend of old-world charm and modern comforts. Minor areas for improvement are balanced by the clean, spacious and well-decorated rooms, prime location and welcoming staff, making it a solid and recommendable choice for travelers.
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The breakfast at The Railway is particularly praised for its quality and taste with the full English breakfast standing out. Despite minor criticisms regarding limited choices and occasional issues with availability, the breakfast experience is largely positive. Dinner at the hotel’s lively pub is frequently highlighted for its delicious, reasonably priced food and vibrant ambiance, further enhanced by regular live music and a DJ on Saturday nights. While there are a few concerns about food availability later in the evening and occasional noise, the dining experience remains a significant highlight for guests.
The rooms at The Railway are commended for their modern design, cleanliness and spaciousness. Guests appreciate the comfortable, large beds and the newly renovated bathrooms equipped with modern amenities. Some minor issues include occasional noise from the pub, plumbing problems and minor wear and tear, but overall, the comfortable and well-decorated rooms contribute to a pleasant stay. Cleanliness throughout the inn receives high praise with positive remarks about the tidy rooms and well-maintained premises.
A standout feature is the staff, frequently described as very friendly, extremely helpful and welcoming, contributing significantly to the positive guest experience. While there were occasional instances of less favorable interactions, the overall sentiment towards the staff is overwhelmingly positive.
Other practical conveniences offered include USB chargers at every outlet, though the WiFi has mixed reviews with some guests noting limited connectivity. The parking facilities receive consistent praise for the availability of free parking on-site, adding value and convenience to the stay.
Family-friendliness is another noted advantage with guests appreciating the welcoming atmosphere and accommodations suitable for those traveling with families. The comfy beds receive frequent commendations for ensuring a restful stay.
The Railway by Innkeeper's Collection with its cozy atmosphere and excellent value for money, provides a delightful blend of old-world charm and modern comforts. Minor areas for improvement are balanced by the clean, spacious and well-decorated rooms, prime location and welcoming staff, making it a solid and recommendable choice for travelers.
Hotel with Parking
This hotel offers free on-site parking, providing convenient and accessible parking for hotel guests.
Family Friendly Hotel
Small Hotel
4-Star Hotel
Guest Reviews
The Railway by Innkeeper's Collection in Hornchurch boasts an exceptionally convenient and strategic location. Situated just a short 2-minute walk from the nearest underground station, it offers easy access for those traveling to and from London. Its proximity to the train station—reachable on foot in about 3 minutes—makes it incredibly handy for commuting and exploring.
The hotel is also centrally located near Hornchurch's town center and is within walking distance to various restaurants and local attractions. Guests have highlighted its suitability for those attending nearby events, visiting for work or planning a long weekend. The ease of access, combined with free parking, adds to the overall convenience for travelers.
The surroundings are clean and tidy and the property is described as easy to find with a welcoming atmosphere. The staff is frequently noted for their friendliness and helpfulness, enhancing the overall guest experience.
Overall, the location of The Railway by Innkeeper's Collection is consistently praised for its excellent connectivity, making it an ideal choice for anyone looking to explore the city or requiring close proximity to transport links and local amenities.
Breakfast at The Railway by Innkeeper's Collection often receives praise for its quality and taste. Guests consistently describe it as very tasty with numerous mentions of it being delicious, amazing and excellent. The full English breakfast is particularly highlighted with multiple reviewers noting it was good, great and cooked to order. Factors such as the good coffee and fresh produce, especially the sausages and bacon, enhance the breakfast experience. Value for money is another strong point with many appreciating the breakfast included in the room price and tailored to guest requests.
However, some negative aspects are also noted. Specific criticisms include the limited choices, especially regarding fruit, cereals and drink options such as juice or yogurt. There were also occasional issues with the breakfast being cold or not available due to staff shortages and in some instances, the breakfast wasn't provided at all. Despite these drawbacks, for the most part, the breakfast at The Railway by Innkeeper's Collection is seen as a delightful aspect of the stay, contributing to an overall positive dining experience.
The Railway by Innkeeper's Collection offers a lively pub atmosphere with an appealing selection of beers, enhancing the dining experience whether guests are enjoying a meal or simply relaxing with a drink. Dinner at the pub is frequently praised with many noting the deliciousness and reasonable pricing of the food. The breakfast options also receive positive mentions. The bar food is described as good and there is a pleasant terrace for enjoying a beer.
The pub’s lively ambiance is heightened by regular live music and a DJ on Saturday nights, making it an enjoyable spot for both locals and visitors. The friendly and helpful service from the staff further contributes to the positive dining experiences.
However, a few concerns are noted, such as the availability of food later in the evening and occasional shortcomings in food quality and variety. Some diners commented on specific disappointments, like poorly cooked dishes or a general need for better food options. Additionally, the dining area can be noisy and the ongoing refurbishment of the hotel might affect the overall experience.
Despite these minor issues, The Railway’s restaurant remains a significant highlight for guests, offering great food in a cozy and social setting.
The rooms at The Railway by Innkeeper's Collection have received commendations for their modern design and cleanliness. Many guests appreciated the spaciousness of both the rooms and bathrooms. Guests frequently mentioned the comfort of the rooms, highlighting the large, cozy beds and the general cleanliness of the premises. The newly renovated bathrooms, complete with fresh decor and modern amenities, also stood out positively.
The inn’s old building charm combined with the beautifully renovated interiors gave an appealing contrast, although some communal areas seemed a bit tired in comparison. The rooms appeared to offer good value for money, being well-equipped and updated with some featuring impressive new bathroom facilities, walk-in showers and blackout curtains to enhance comfort.
However, a few drawbacks did appear in some reviews. These included occasional noise due to the rooms' location above the pub, plumbing issues such as a sewage smell or partially blocked toilets and minor cleanliness lapses. Despite a few dated furniture pieces and minor wear and tear, overall guest sentiment leaned towards satisfaction, citing that the comfortable and well-sized rooms, coupled with the friendly staff and fresh decor, made the stay pleasant. The full English breakfast offered by the inn was also a notable plus for visitors.
In summary, The Railway by Innkeeper's Collection offers a blend of old-world charm with modern comforts. While there are minor areas for improvement, the clean, spacious and well-decorated rooms, along with the convenience of the location and welcoming staff, make it a solid choice for travelers.
The beds at The Railway by Innkeeper's Collection generally received favorable feedback from guests. Many reviews highlighted the comfort of the beds, often describing them as comfortable, incredibly comfy and even super comfortable. The size of the beds was also appreciated with several guests noting they were huge or a good size. The presence of a significant selection of pillows added to the overall comfort with some guests specifically mentioning the very comfortable pillows.
The cleanliness of both the beds and the rooms also received praise, ensuring a comfortable stay. A minority of reviews indicated that some beds were not as comfortable or were somewhat small, but these comments were exceptions rather than the norm. Given the overall sentiment, guests are likely to find their sleeping arrangements at The Railway by Innkeeper's Collection pleasant and restful.
Guests at The Railway by Innkeeper's Collection often praised the overall cleanliness of the hotel, highlighting that rooms are consistently nice, clean and well-maintained. Many reviews specifically noted the rooms as comfortable, tidy and very clean with particular commendation for the spacious and modern bathrooms. The cleanliness extended throughout the premises with positive comments about the cleanliness of both the pub and the hotel areas.
Additionally, guests appreciated the cleanliness of the bed linens and towels, describing the rooms as equipped, immaculate and spotless. The staff were also frequently described as friendly and excellent, contributing to the positive experience.
Despite the overwhelming praises, there were occasional concerns citing issues such as unpleasant smells in some areas, mold in corridors and occasional lapses in room servicing. While most areas of the hotel received high marks for cleanliness, these isolated incidents suggest some variability in the upkeep of specific parts of the property. Nonetheless, for the majority of guests, The Railway by Innkeeper's Collection provided a comfortable and clean stay, aligning well with reasonable pricing expectations.
A consistent highlight from guest reviews of The Railway by Innkeeper's Collection is the overwhelmingly positive feedback regarding the staff. Visitors frequently describe the staff as very friendly, extremely helpful and welcoming. Several guests use terms such as excellent, superb and accommodating to reflect their experiences with the hotel personnel. The check-in process is often noted as particularly smooth and efficient with staff members going out of their way to be attentive and courteous.
A few instances of unfavorable experiences were mentioned, including rude staff during the stay, unfriendly bar staff toward non-native speakers and disappointing check-out experiences. However, these comments are a minority compared to the plethora of reviews praising the staff's friendliness and helpfulness. Overall, the overwhelmingly positive remarks paint a picture of a hotel where the team is not only professional and efficient but also adds warmth and energy to the guest experience, making visitors feel secure and welcome throughout their stay.
The Railway by Innkeeper's Collection offers practical conveniences like USB chargers at every outlet, ensuring guests can easily keep their devices powered. However, the hotel's WiFi receives mixed feedback. While some guests note poor or unavailable WiFi, others mention that there is room for improvement. For those relying on a strong internet connection during their stay, it may be worth considering other options or planning around the limited connectivity.
The Railway by Innkeeper's Collection receives high praise for its parking amenities. Guests consistently note the availability of free parking on-site, which provides significant convenience and adds value to their stay. The ample parking options with plenty of spaces and easy access, make it straightforward for guests to leave their cars parked without worry. Registration is required for on-site parking, but many appreciated the safe and convenient location. Although one guest mentioned limited car parking spaces, the large car park generally meets the needs of visitors well. There was a minor concern about the lack of direct exit from the car park, but overall, guests find the parking facilities good and the inclusive free parking beneficial. The friendly staff also contribute to a positive experience concerning the parking arrangements.
The Railway by Innkeeper's Collection shines as a family-friendly destination with commendations for its clean facilities and welcoming staff. Visitors consistently note the friendly and accommodating demeanor of the staff, contributing to a pleasant stay for those traveling with families. The cozy pub, conveniently situated beneath the rooms, is highlighted as a charming spot, offering delicious food that guests appreciate. Despite occasional suggestions of a busy environment, the family-friendly atmosphere makes it a recommendable choice for those planning to visit with family, including special occasions like New Year gatherings.
The Railway by Innkeeper's Collection offers an official three-star accommodation that boasts a cozy atmosphere and excellent value for money. The hotel's convenient location is widely praised, along with its very friendly staff and very comfortable rooms, making it a great choice for travelers. Guests acknowledged that the bar food is good and that the meals are totally honest. While some noted minor issues such as visible damp, chipped paintwork and occasional service lapses, the overall sentiment remains positive. With a fantastic location and an overall great value proposition, many guests expressed their willingness to stay again.
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Location
The hotel is also centrally located near Hornchurch's town center and is within walking distance to various restaurants and local attractions. Guests have highlighted its suitability for those attending nearby events, visiting for work or planning a long weekend. The ease of access, combined with free parking, adds to the overall convenience for travelers.
The surroundings are clean and tidy and the property is described as easy to find with a welcoming atmosphere. The staff is frequently noted for their friendliness and helpfulness, enhancing the overall guest experience.
Overall, the location of The Railway by Innkeeper's Collection is consistently praised for its excellent connectivity, making it an ideal choice for anyone looking to explore the city or requiring close proximity to transport links and local amenities.
Breakfast
However, some negative aspects are also noted. Specific criticisms include the limited choices, especially regarding fruit, cereals and drink options such as juice or yogurt. There were also occasional issues with the breakfast being cold or not available due to staff shortages and in some instances, the breakfast wasn't provided at all. Despite these drawbacks, for the most part, the breakfast at The Railway by Innkeeper's Collection is seen as a delightful aspect of the stay, contributing to an overall positive dining experience.
Dinner
The pub’s lively ambiance is heightened by regular live music and a DJ on Saturday nights, making it an enjoyable spot for both locals and visitors. The friendly and helpful service from the staff further contributes to the positive dining experiences.
However, a few concerns are noted, such as the availability of food later in the evening and occasional shortcomings in food quality and variety. Some diners commented on specific disappointments, like poorly cooked dishes or a general need for better food options. Additionally, the dining area can be noisy and the ongoing refurbishment of the hotel might affect the overall experience.
Despite these minor issues, The Railway’s restaurant remains a significant highlight for guests, offering great food in a cozy and social setting.
Rooms
The inn’s old building charm combined with the beautifully renovated interiors gave an appealing contrast, although some communal areas seemed a bit tired in comparison. The rooms appeared to offer good value for money, being well-equipped and updated with some featuring impressive new bathroom facilities, walk-in showers and blackout curtains to enhance comfort.
However, a few drawbacks did appear in some reviews. These included occasional noise due to the rooms' location above the pub, plumbing issues such as a sewage smell or partially blocked toilets and minor cleanliness lapses. Despite a few dated furniture pieces and minor wear and tear, overall guest sentiment leaned towards satisfaction, citing that the comfortable and well-sized rooms, coupled with the friendly staff and fresh decor, made the stay pleasant. The full English breakfast offered by the inn was also a notable plus for visitors.
In summary, The Railway by Innkeeper's Collection offers a blend of old-world charm with modern comforts. While there are minor areas for improvement, the clean, spacious and well-decorated rooms, along with the convenience of the location and welcoming staff, make it a solid choice for travelers.
Beds
The cleanliness of both the beds and the rooms also received praise, ensuring a comfortable stay. A minority of reviews indicated that some beds were not as comfortable or were somewhat small, but these comments were exceptions rather than the norm. Given the overall sentiment, guests are likely to find their sleeping arrangements at The Railway by Innkeeper's Collection pleasant and restful.
Cleanliness
Additionally, guests appreciated the cleanliness of the bed linens and towels, describing the rooms as equipped, immaculate and spotless. The staff were also frequently described as friendly and excellent, contributing to the positive experience.
Despite the overwhelming praises, there were occasional concerns citing issues such as unpleasant smells in some areas, mold in corridors and occasional lapses in room servicing. While most areas of the hotel received high marks for cleanliness, these isolated incidents suggest some variability in the upkeep of specific parts of the property. Nonetheless, for the majority of guests, The Railway by Innkeeper's Collection provided a comfortable and clean stay, aligning well with reasonable pricing expectations.
Staff
A few instances of unfavorable experiences were mentioned, including rude staff during the stay, unfriendly bar staff toward non-native speakers and disappointing check-out experiences. However, these comments are a minority compared to the plethora of reviews praising the staff's friendliness and helpfulness. Overall, the overwhelmingly positive remarks paint a picture of a hotel where the team is not only professional and efficient but also adds warmth and energy to the guest experience, making visitors feel secure and welcome throughout their stay.
Wi-Fi
Parking
Family
3 Star
No, The Railway by Innkeeper's Collection doesn't have any pool.
No, a spa isn't available at The Railway by Innkeeper's Collection.
No, The Railway by Innkeeper's Collection doesn't allow dogs.
Yes, parking facilities are available at The Railway by Innkeeper's Collection.
No, The Railway by Innkeeper's Collection doesn't have a gym.
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