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Summary of reviewsThe Railway by Innkeeper's Collection in Hornchurch is widely celebrated for its prime location, convenience and welcoming atmosphere. The hotel’s strategic positioning, just a short walk from both the nearest underground and train stations, makes it ideal for those traveling to and from London. Its proximity to Hornchurch's town center and various restaurants and local attractions, combined with the ease of access and free parking, enhances the overall convenience, making it a favorite for travelers attending events, visiting for work or planning a leisurely weekend. The surroundings are clean and tidy with the property described as easy to find and the staff noted for their friendliness and helpfulness.
The breakfast at The Railway is particularly praised for its quality and taste with the full English breakfast standing out. Despite minor criticisms regarding limited choices and occasional issues with availability, the breakfast experience is largely positive. Dinner at the hotel’s lively pub is frequently highlighted for its delicious, reasonably priced food and vibrant ambiance, further enhanced by regular live music and a DJ on Saturday nights. While there are a few concerns about food availability later in the evening and occasional noise, the dining experience remains a significant highlight for guests.
The rooms at The Railway are commended for their modern design, cleanliness and spaciousness. Guests appreciate the comfortable, large beds and the newly renovated bathrooms equipped with modern amenities. Some minor issues include occasional noise from the pub, plumbing problems and minor wear and tear, but overall, the comfortable and well-decorated rooms contribute to a pleasant stay. Cleanliness throughout the inn receives high praise with positive remarks about the tidy rooms and well-maintained premises.
A standout feature is the staff, frequently described as very friendly, extremely helpful and welcoming, contributing significantly to the positive guest experience. While there were occasional instances of less favorable interactions, the overall sentiment towards the staff is overwhelmingly positive.
Other practical conveniences offered include USB chargers at every outlet, though the WiFi has mixed reviews with some guests noting limited connectivity. The parking facilities receive consistent praise for the availability of free parking on-site, adding value and convenience to the stay.
Family-friendliness is another noted advantage with guests appreciating the welcoming atmosphere and accommodations suitable for those traveling with families. The comfy beds receive frequent commendations for ensuring a restful stay.
The Railway by Innkeeper's Collection with its cozy atmosphere and excellent value for money, provides a delightful blend of old-world charm and modern comforts. Minor areas for improvement are balanced by the clean, spacious and well-decorated rooms, prime location and welcoming staff, making it a solid and recommendable choice for travelers.
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