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Summary of reviewsPrime Hotel Hortolândia is highly regarded for its advantageous location, offering proximity to the city center, local markets, parks and the bus terminal, making it a practical choice for travelers. Additionally, its convenience for those traveling via Viracopos airport or to Sumaré is a notable plus. The serene and calm environment of the hotel provides a peaceful retreat despite its strategic placement. Cleanliness is a standout feature with the new and well-maintained facilities contributing to a comfortable ambiance. Parking services, including ample, private and safe parking with valet service, further enhance the convenience.
Guests frequently praise the breakfast for its cleanliness, quality and variety. The meal is often described as tasty with fresh offerings and a pleasant dining atmosphere. Though some reviewers suggest improvements in variety and later breakfast hours, the overall sentiment is positive with helpful and friendly staff adding to the experience.
The rooms are noted for their spaciousness, cleanliness and comfort, featuring fresh linens and comfortable beds, which significantly contribute to guest satisfaction. Occasional minor issues with scent or water temperature are mentioned but do not detract from the general approval of the room conditions. Special commendations are given for the organized and cozy environment.
Exceptional cleanliness is a consistent theme with guests appreciating the hotel's high hygiene standards, fragrant surroundings and overall maintenance. The polite and attentive staff enhance the stay, providing great service and contributing to the hotel’s welcoming atmosphere.
Staff at Prime Hotel Hortolândia are often described as friendly, attentive and polite, further enhancing the positive guest experience. They are commended for their dedication and helpfulness, creating a warm and welcoming environment.
Though the Wi-Fi service receives mixed reviews with some guests experiencing strong signals while others report connectivity issues, the predominant feedback regarding other amenities and services remains positive.
Lastly, the beds are frequently praised for their comfort, contributing significantly to restful sleep and overall guest satisfaction. Combined with excellent staff service, cleanliness, a good location and practical amenities, Prime Hotel Hortolândia is recommended for travelers seeking a reliable and comfortable stay. Show more
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Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
Cheap Hotel
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Guest Reviews
8.4
Very Good
Location
Prime Hotel Hortolândia boasts an advantageous location that is highly praised by its guests. The hotel's proximity to key points such as the city center, local markets, parks and the bus terminal facilitates easy access to various essential spots and neighboring cities. For those traveling via Viracopos airport or needing to reach Sumaré, its positioning is particularly convenient.
The hotel manages to combine this strategic placement with a calm and serene environment, offering guests a peaceful retreat away from the hustle and bustle. Additionally, the cleanliness and newness of the facilities receive frequent commendations, underlining the hotel's commitment to maintaining a pristine and comfortable ambiance.
Parking services further enhance the convenience of staying here, while the excellent breakfast and commendable service complete the experience, making Prime Hotel Hortolândia a well-rounded option for travelers seeking comfort, practicality and tranquility.
Breakfast
The breakfast experience at Prime Hotel Hortolândia garners a range of feedback with a notable emphasis on its positive attributes. Guests frequently highlight the cleanliness and overall quality of the breakfast, often describing it as good, very good and even amazing. Many reviewers appreciate the variety and freshness of the offerings with comments praising the tasty and complete nature of the meal. Special mentions include the availability of eggs, grilled sandwiches and the general efficiency and pleasant atmosphere of the dining area.
However, some guests have noted areas for improvement. A common critique is the limited variety of options with some finding the selection very basic for the price. There are also calls for better items, such as replacing processed meat with ham and including scrambled eggs. Additionally, a few guests feel that the breakfast ends too early at 9:00 AM.
Despite these minor shortcomings, the majority of feedback emphasizes that the breakfast is enjoyable and adequate, often exceeding expectations and complemented by helpful and friendly staff.
Rooms
Prime Hotel Hortolândia offers spacious, well-appointed rooms that have been praised for their cleanliness and comfort. Guests consistently mention the rooms being clean with fragrant towels and fresh bed linens, contributing to an overall pleasant stay. Comfortable beds and excellent showers also add to the positive experience. The newness of the hotel is reflected in the quality and condition of the accommodations, which are described as very good and well-maintained.
While some rooms were noted to have a stale or damp smell, this didn’t seem to be a widespread issue. The rooms are generally spacious organized and equipped with essential amenities like minibars and TVs. However, there have been a few mentions of minor drawbacks such as the absence of lamps and mirrors and occasional issues with water temperature and drainage.
Guests appreciate the organized and cozy environment of the rooms and the simple yet delicious breakfast served. The staff's attentiveness and the overall high standards of cleanliness further enhance the experience. Despite a few negative remarks, Prime Hotel Hortolândia stands out as a reliable and comfortable option for travelers seeking quality accommodations.
Beds
When it comes to the beds at Prime Hotel Hortolândia, guests have often highlighted their comfort and convenience. Many reviews consistently describe the beds as very comfortable with several guests emphasizing the excellent quality and comfort they experienced. This positive feedback suggests a focus on providing restful sleep for visitors, one of the key aspects that make a stay enjoyable.
While there were a few remarks about the mattress condition and the discrepancy in bed size as compared to the reservation details, the overarching sentiment was one of satisfaction. The beds contributed significantly to the great value for money that guests frequently mentioned.
Additionally, the hotel’s strength doesn’t just lie in its beds. Guests have also praised the attentive staff, clean and fragrant rooms and other amenities like a good shower and a delightful breakfast. Overall, the comfortable beds play a crucial role in delivering a positive and comfortable stay at Prime Hotel Hortolândia.
Cleanliness
Prime Hotel Hortolândia consistently receives high praise for its exceptional cleanliness. Guests frequently highlight the hotel's excellent cleaning standards, describing the rooms and common areas as very clean and well-maintained. Many reviews mention how the hotel is not only clean but also cozy and comfortable. The staff is noted to be polite and attentive, contributing to an overall pleasant experience. Fresh bed linens and fragrant surroundings are recurring remarks, which enhance the sense of hygiene.
The hotel's cleanliness is often linked with other positive aspects such as organization, impeccable maintenance and an overall quiet and serene atmosphere. Some guests appreciate the simplicity combined with cleanliness and the good cost-benefit ratio the hotel offers. The ambiance is described as well-lit, airy and spacious, adding to the comfort of the stay. The remodeling efforts are noticed and appreciated, making the rooms feel modern and refreshed.
Despite the overwhelmingly positive feedback, there are rare mentions of cleanliness issues, such as dirty sheets and inadequate room cleaning in isolated instances. However, the general consensus remains highly favorable with guests recommending the hotel for its great service and excellent hygiene standards.
The combination of cleanliness, comfort, a good location close to the city center and bus terminal and attentive service makes Prime Hotel Hortolândia a recommended choice for travelers seeking a tidy and well-organized place to stay.
Staff
Prime Hotel Hortolândia receives high praise from guests for its exceptional service. The staff is consistently described as great, attentive, friendly and polite. Visitors note the cordial and respectful treatment they experience, highlighting the team's dedication and effectiveness. The hotel's employees are often mentioned for their kindness and patience, ensuring that guests feel well cared for. The café staff also receive compliments for their politeness, contributing to a positive breakfast experience. Impeccable organization and cleanliness add to the overall satisfaction of the stay. Guests appreciate the owner's presence and helpfulness, further enhancing the personalized service. The combination of excellent staff service and a welcoming atmosphere makes it a place many guests are eager to return to.
Wi-Fi
Prime Hotel Hortolândia has received mixed reviews regarding its Wi-Fi service. Several guests have praised the hotel for its great Wi-Fi signal, noting that the internet is of quality for work purposes. Others have commented positively that the Wi-Fi works very well. On the other hand, some guests have experienced issues, describing the internet as terrible, poor or very weak. Moreover, there are mentions of the internet flickering at times. Overall, while many guests find the Wi-Fi service satisfactory, there are inconsistencies that suggest room for improvement.
Parking
Prime Hotel Hortolândia offers ample and spacious parking, ensuring guests rarely face issues finding a spot. The on-site parking is both private and safe, adding a layer of convenience and security for visitors. For an added touch, valet service is available at no extra cost, enhancing the overall ease of parking. While the parking lot is generally praised, some guests noted a desire for more shaded areas. Nonetheless, the parking facilities are consistently described as excellent and good, contributing to a positive stay at the hotel.
No, Prime Hotel Hortolândia doesn't have any pool.
No, a spa isn't available at Prime Hotel Hortolândia.
No, Prime Hotel Hortolândia doesn't allow dogs.
Yes, parking facilities are available at Prime Hotel Hortolândia.