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Summary of reviewsCandlewood Suites Hot Springs by IHG offers a highly praised stay for guests visiting Hot Springs, thanks to its excellent location, cleanliness, and welcoming atmosphere. Its strategic placement near restaurants, shopping options, and main city attractions provides convenience and accessibility, making it an ideal choice for travelers looking to explore the area easily while enjoying a peaceful retreat. The rooms are spacious and comfortable, equipped with kitchens that offer a home-like feel. Despite some minor issues, such as the absence of a complimentary breakfast, guests frequently commend the hotel for its cleanliness, often describing the rooms as spotless and cozy.
The positive experience is further enhanced by the hotel's friendly and accommodating staff, who are known for their hospitality and attentiveness, often going the extra mile to meet specific requests and ensure guest satisfaction. Beds generally receive favorable feedback for their comfort, with many guests enjoying restful sleep, even though a few noted that some mattresses and pillows could benefit from replacement. Candlewood Suites Hot Springs stands out as a valued option for travelers, combining a prime location, cleanliness, comfort, and exceptional service to create an inviting and satisfying stay. Show more
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Categories
Resort near Golf Courses
Located in Hot Springs, this hotel offers apartment-style accommodations and serves as a suitable base for travelers looking to access the golf courses in the Hot Springs and Hot Springs Village areas.
Family Friendly Resort
Candlewood Suites offers suites with kitchens, providing a home-like environment for families. They often have amenities like a lending library of movies and games.
Dog Friendly Resort
Candlewood Suites permits both dogs and cats and features a pet walking area with a waste station. Pets may be left unattended when crated.
Resort with Free Wi-Fi
Candlewood Suites offers free Wi-Fi, catering to guests who need to stay connected. The suites include kitchenettes, providing added convenience for longer stays.
Business Resort
Provides extended-stay amenities, including kitchens in every suite and free Wi-Fi. It caters to business travelers needing long-term accommodations with self-catering options.
Resort with Parking
This IHG property in Hot Springs is listed with parking in search results, offering a convenient stay for guests with vehicles.
Resort with Gym
Candlewood Suites includes a fitness center, providing guests with a convenient option for staying active. This is ideal for travelers focused on health and wellness.
3-Star Resort
Designed for longer stays, this hotel offers suites with kitchens and comfortable living areas. Amenities include free laundry facilities and a fitness center, providing a home-like experience with added convenience.
Resort with Outdoor Pool
This hotel features a seasonal outdoor pool, providing a standard and comfortable option for guests looking to swim outdoors.
Resort for Honeymoon
Resort with Swimming Pool
Outdoor Pool
Room Types
Studio SuiteBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Queen Studio - Non-SmokingThis air-conditioned studio features a kitchenette, a cable TV and ironing facilities.
Studio - Non-SmokingThis air-conditioned studio features a kitchenette, a cable TV and ironing facilities.
Queen Studio - Disability Access/Non-SmokingWheelchair accessible with bathroom grab bars.
One-Bedroom Queen Suite with Sofa Bed - Non-SmokingProvides a separate living area.
One-Bedroom King Suite - Non-SmokingProvides a separate living area.
Queen Studio - Disability AccessThe spacious studio features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
One-Bedroom Queen Suite - Disability Access Hearing AccessibleThe suite features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Guest Reviews
8.0
Very Good
Location
Candlewood Suites Hot Springs by IHG boasts an excellent and convenient location that guests repeatedly praise. The hotel is strategically situated close to a variety of restaurants and shopping options, making it an ideal choice for visitors looking to explore Hot Springs with ease. Its central placement allows for easy access to the city’s main attractions and activities, providing guests with everything they might hope to find in terms of convenience and accessibility. The location is not too far from the city center, yet provides a peaceful retreat. Furthermore, the rooms are well-appointed, featuring kitchens that add a touch of home-like comfort. Cleanliness is emphasized, enhancing the overall guest experience. This combination of a prime location, friendly staff, and well-maintained facilities makes Candlewood Suites Hot Springs a valued option for travelers.
Breakfast
Visitors to Candlewood Suites Hot Springs by IHG may notice there is no complimentary breakfast offered at this location. Guests mention that breakfast is available for purchase, although it’s not a standard feature of the stay. Some reviews suggest that a continental breakfast inclusion would enhance the experience. Nonetheless, those who have tried the available breakfast noted its quality, adding a positive touch to their stay. Missing breakfast due to sleeping in doesn’t seem to detract from the overall experience, indicating satisfaction with other aspects of the accommodation.
Rooms
The rooms at Candlewood Suites Hot Springs by IHG have generally impressed guests with their spaciousness and comfort. Many have noted the cleanliness of the accommodations, often describing them as spotless and cozy. The suites are particularly praised for their ample space and thoughtful layout, featuring a separate bedroom and living area, which adds to the comfort of the stay. Guests appreciate the fully-equipped kitchen with amenities like a larger fridge and dishwasher, enhancing the convenience of their visit. Furthermore, the hotel staff receives positive remarks for their friendliness, contributing to a welcoming atmosphere. However, some reviews mention issues with room odors and temperature controls, which have affected otherwise positive experiences. Overall, the rooms at this hotel are highlighted for their cleanliness, comfort, and generous space.
Beds
Candlewood Suites Hot Springs by IHG garners a range of opinions regarding the comfort of its beds, with a notable number of guests finding them very comfortable. Many guests praised the beds as super comfortable, appreciating a restful sleep experience. However, some reviews mention that the mattresses could use replacement due to wear, resulting in beds that occasionally feel lumpy or hard. The pillows also received mixed feedback, with some guests describing them as hard and lumpy. Despite these occasional issues, the beds generally contribute positively to the overall hotel experience, coupled with attentive staff service that enhances the stay.
Cleanliness
Candlewood Suites Hot Springs by IHG consistently impresses with its exceptional cleanliness, creating a reassuring atmosphere for its guests. Visitors frequently highlight the hotel as being very nice and super clean, with rooms that are both tidy and comfortable. The pleasant and personable staff further enhances the experience, contributing to the overall pristine environment. Guests appreciate the cleanliness of their accommodations, noting that the rooms often exceed expectations. The convenient location adds to the appeal, ensuring that the hotel is a good choice for travelers looking for a safe and comfortable stay. Additionally, the hotel's efforts to assist during outages demonstrate their commitment to guest satisfaction. Despite some mentioning random people outside, the majority find the hotel environment to be clean, attractive, and secure.
Staff
The staff at Candlewood Suites Hot Springs by IHG consistently receives praise for their friendliness and helpfulness. Guests highlight their positive interactions with a team that is not only accommodating but also kid-friendly. Many visitors appreciate the staff's polite and attentive nature, noting that they go out of their way to ensure comfort and satisfaction, even making sure guests get specific room requests. While most experiences are overwhelmingly positive, some mention that initial interactions can be less pleasant until certain distinctions, such as membership status, are recognized. Overall, the hospitable atmosphere created by the staff contributes significantly to the hotel’s welcoming environment.
Yes, Candlewood Suites Hot Springs by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Candlewood Suites Hot Springs by IHG.
Yes, Candlewood Suites Hot Springs by IHG welcomes dogs.
Yes, parking facilities are available at Candlewood Suites Hot Springs by IHG.
Yes, Candlewood Suites Hot Springs by IHG has a gym.