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Summary of reviewsMotel 6-Hot Springs, AR, enjoys a superb location that guests frequently praise for its scenic beauty and convenience. Nestled near Lake Hamilton, the motel provides stunning views and easy access to local attractions like the National Park and downtown Hot Springs. Visitors appreciate the peaceful, quiet atmosphere and the array of nearby restaurants and shops, making it an ideal spot for both leisure and exploring the area.
The staff receive commendations for their friendliness and accommodating nature. Positive interactions with the front desk are common with individuals like Matthew being specifically mentioned for their professionalism. This friendly and helpful service contributes significantly to the overall positive guest experience.
Guests find the rooms spacious and comfortable with many appreciating the recent updates such as new paint and flooring. The affordability of the rooms adds to their appeal, making them a good value for the price. Pet owners especially appreciate the motel's dog-friendly policy and families enjoy the pleasant pool area when it is operational.
Cleanliness, however, presents a mixed picture. While several guests report immaculate and well-maintained rooms, there are recurring complaints about specific cleanliness issues and maintenance problems, such as unswept floors, stained tubs and malfunctioning showers. Housekeeping services need a request, leading to inconsistencies in room cleanliness.
The lack of breakfast offerings is a noted downside with only basic coffee available in the morning and no in-room coffee makers, which leaves some guests needing to find alternative breakfast options.
Guest experiences with the beds are varied. Some find them very comfortable, while others describe them as hard and uncomfortable, sometimes leading to back pain. Complaints about bed bugs and other maintenance issues occasionally surface.
Overall, Motel 6-Hot Springs, AR, stands out for its fantastic location, picturesque views, accommodating staff and pet-friendly policy. Despite some inconsistencies in cleanliness and bed comfort, the motel offers good value for those looking to explore Hot Springs and enjoy the tranquility of Lake Hamilton. Show more
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Categories
Hotel with Parking
This motel offers free self-parking. It is conveniently located near Pirate's Cove Adventure Golf and Hot Springs Mall.
Hotel near Golf Courses
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Outdoor Pool
Room Types
Deluxe King Room - Non-SmokingThis double room offers air conditioning and a TV with cable channels. The unit offers 1 bed.
Deluxe Queen Room with Two Queen Beds - Non-SmokingThis quadruple room provides air conditioning and a TV with cable channels. The unit offers 2 beds.
Deluxe King Room - SmokingThis double room provides air conditioning and a TV with cable channels. The unit offers 1 bed.
Deluxe Queen Room with Two Queen Beds - SmokingThis quadruple room provides air conditioning and a TV with cable channels. The unit offers 2 beds.
King Room - Disability Access - Non-SmokingThe double room's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. This double room features air conditioning and a TV with cable channels. The unit has 1 bed.
Quadruple Room - Disability Access - Non-SmokingThis quadruple room provides air conditioning and a TV with cable channels. The unit offers 2 beds.
King Room with Spa Bath - Non-SmokingThe hot tub is the standout feature of this double room. This double room features air conditioning and a TV with cable channels. The unit has 1 bed.
Queen Room with Two Queen Beds - Disability Access - Roll In ShowerThis quadruple room features air conditioning and a TV with cable channels. The unit has 2 beds.
Guest Reviews
7.0
Good
Location
Nestled in the scenic beauty of Hot Springs, Motel 6 offers a fantastic location that resonates with both convenience and charm. Guests repeatedly praise the prime location, which provides easy access to many local attractions, including the National Park and downtown area, making it an ideal spot for exploring all that Hot Springs has to offer. The motel’s proximity to numerous restaurants and shops enhances the overall convenience for visitors.
One of the standout features is the stunning view of Lake Hamilton, frequently mentioned in guest reviews. The picturesque setting with lake views available from many rooms and balconies, adds a serene and visually appealing element to the stay. Whether you are into fishing or simply enjoy being near water, this location offers an enriching experience.
The atmosphere is described as quiet and peaceful, perfect for a relaxing getaway. The friendly and accommodating staff further enhance the experience, contributing to a welcoming environment. Additionally, the motel's setting is noted for being clean and well-maintained, providing decent room quality and ensuring a comfortable stay.
Overall, Motel 6 in Hot Springs, AR, stands out for its excellent location, breathtaking lake views and accessibility to local attractions. Whether visiting for leisure or a simple retreat, the combination of convenience and natural beauty makes it a noteworthy choice.
Breakfast
Motel 6-Hot Springs, AR boasts a great location, receiving consistent praise for its convenience and proximity to attractions. Guests also appreciate the comfort of the beds, the convenience of having a microwave and the generous size of the rooms. Some rooms even feature balconies with partial lake views, adding to the pleasant stay.
However, one notable aspect that guests repeatedly highlight is the lack of a breakfast offering. Contrary to some expectations, the hotel does not provide a breakfast service. While a basic coffee option is available in the morning, there is no hot breakfast or alternative choices and some guests mentioned the absence of a coffee maker within the rooms as well.
Overall, while the accommodations and location are well-regarded, those planning a stay at this property should be aware of the limited morning refreshments and might want to consider making arrangements for breakfast elsewhere.
Rooms
Motel 6-Hot Springs, AR presents a mixed experience for guests with many highlighting the positive aspects of their stay. Several reviews commend the rooms for being spacious, large and generally comfortable. Guests appreciate the affordability of the rooms and find them appropriately furnished for the price with some noting recent updates like new paint and flooring. The motel's setting also garners praise with nice views from the rooms and around the property, creating an appealing environment for a stay. The front desk staff frequently receive high marks for being friendly, kind and accommodating.
However, cleanliness appears to be a significant issue. While some guests find their rooms clean, others report their rooms were not clean, smelled weird or had maintenance issues such as water damage, broken showers and malfunctioning plug-ins. A few reviews also mention that the room furnishings could be sparse and the general upkeep needs improvement.
On a positive note, the motel's location and dog-friendly policy are highlighted as strong benefits, along with the pleasant pool area. Despite the mixed reviews on cleanliness and room condition, guests seem to appreciate the overall value and service provided by the friendly staff, making Motel 6-Hot Springs an option worth considering, especially for those traveling with pets.
Beds
During a stay at Motel 6 in Hot Springs, AR, guests noted mixed experiences with the beds. Some guests described the beds as comfy, very comfortable and even very good along with the pillows. However, a significant number of reviews highlighted the discomfort with descriptions ranging from hard, rock hard and tough, to extremely uncomfortable and super springy. Complaints of back pain due to the mattresses and mentions of uncomfortable firmness were prevalent. Interestingly, there were some mentions of differing experiences within the same room, where one bed was comfy while the other was very hard. Despite these varied experiences with bed comfort, guests appreciated other aspects of their stay, such as the friendly and kind office staff, the dog-friendly policy and the cleanliness of the rooms. However, issues like bed bugs in some cases and other maintenance concerns were also noted.
Cleanliness
Visitors to Motel 6 in Hot Springs, AR have shared a mixed bag of experiences regarding the hotel's cleanliness. Some guests were extremely pleased, noting that everything was very clean and the rooms were often described as immaculate, recently updated and free of dirt and bugs. The friendly staff and well-maintained outside areas further contributed to a positive overall impression for many. Several guests highlighted the lovely views and nice balconies, adding to their satisfaction.
However, not all reviews shared the same sentiment. There were recurring mentions of cleanliness issues, such as floors that appeared unswept, stained tubs and peeling paint. Some guests encountered specific problems like non-functioning showers, hard beds and occasional sightings of slugs or roaches. It was also noted that housekeeping services required a request, which led to a few rooms not being as clean as expected.
Ultimately, while many found the cleanliness satisfactory and even excellent, consistency seems to be an issue with some guests encountering significant lapses in the hotel's upkeep.
Staff
The reviews for Motel 6-Hot Springs, AR, overwhelmingly highlight the commendable performance of the staff. Guests consistently describe the team as kind, accommodating and friendly. Positive interactions with the front desk are frequently noted, where the staff display patience, courtesy and a welcoming demeanor. Individual employees like Matthew and other front desk personnel are specifically mentioned for their professionalism and friendliness, which contributes to a satisfying check-in experience.
Guests appreciate the helpfulness and responsiveness of the staff with many instances of great customer service being reported. Whether it’s providing assistance, ensuring a quick check-in or delivering friendly and accommodating service, the staff appear dedicated to making guests feel welcome and comfortable. Occasional mentions of less positive experiences are rare and usually involve specific individuals rather than the team as a whole.
Overall, the motel's staff are a significant positive aspect, enhancing the guest experience with their friendliness, politeness and readiness to assist. This contributes to a pleasant stay and encourages guests to consider returning in the future.
Pool
The pool at Motel 6-Hot Springs, AR, receives mixed feedback from guests. On the positive side, many reviews highlight that the pool is pleasant, very clean and provides a nice, relaxing area for visitors. Families, especially those with children, have enjoyed their time in the pool, which offers seating and a refreshing escape.
However, there are frequent complaints about the pool's availability. It seems the pool is often closed or not filled, disappointing guests who had hoped for a swim, particularly during holiday weekends or peak seasons. Some mention that the pool area lacks lounge chairs and sometimes feels grimy.
The operational status of the pool appears to be seasonal, so potential guests might want to confirm its availability before booking. When open, it is a recommended feature for families looking for a clean and enjoyable swimming experience.
Yes, Motel 6-Hot Springs, AR has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Motel 6-Hot Springs, AR.
Yes, Motel 6-Hot Springs, AR welcomes dogs.
Yes, parking facilities are available at Motel 6-Hot Springs, AR.