Holiday Inn Houston Intercontinental Airport by IHG

Houston 29.93805200, -95.33100800 , 15222 John F Kennedy Boulevard (Show on Map)
7.5
Good


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Summary of reviewsThe Holiday Inn Houston Intercontinental Airport by IHG consistently garners praise from guests for its strategic location, particularly its proximity to the George Bush Intercontinental Airport and accessibility via complimentary shuttle service every 30 minutes. This convenience makes it a favored choice for travelers needing swift access to the airport for early flights or layovers. The hotel's advantageous locale is further enhanced by nearby dining options and an on-site restaurant, Good Eats, offering comforting meals without requiring guests to venture far.

Guests appreciate the spacious, clean, and comfortable rooms that provide a restful environment despite the hotel's proximity to the airport. Soundproof rooms with comfortable beds ensure a quiet and pleasant stay, supported by modern furnishings and effective amenities. Although some minor aspects of the facilities show signs of aging, the overall maintenance and cleanliness of the property receive favorable remarks.

Breakfast experiences at the hotel receive mixed but generally positive feedback, with the buffet offering a variety of enjoyable options, despite some suggestions for improvement in presentation and availability. The on-site restaurant is a highlight, providing good value meals for dinner and accommodating guests even at closing time.

Staff members at the Holiday Inn Houston Intercontinental Airport are frequently commended for their friendly, polite, and efficient service, enhancing the overall guest experience. They consistently manage guest needs effectively, contributing to a welcoming atmosphere from check-in to check-out.

For business travelers, the hotel provides an efficient and positive experience, offering stress-free transit with its shuttle service and ample amenities, like extended parking. The combination of convenience, comfort, and attentive staff makes the property an excellent choice for short-term stays or a reliable stopover near the airport. Despite a few critiques, such as occasional outdated facilities and certain layout issues, the overall guest satisfaction remains high, primarily due to the hotel's cleanliness, strategic location, and excellent service.
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3-Star Hotel

Hotel with Outdoor Pool

Room Types
Standard Room Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Standard King Room Room includes HDTV, Keurig coffee and tea maker, microwave, mini-fridge, and work desk.

Premium King Room Room includes a sofa bed, HDTV, Keurig coffee and tea maker, microwave, mini-fridge, and work desk.

Standard Double Room with Two Double Beds Room includes HDTV, Keurig coffee and tea maker, microwave, mini-fridge, and work desk.

King Room - Mobility Access Tub - Non-Smoking This double room has HDTV, Keurig coffee and tea maker, microwave, mini-fridge, and work desk.

King Room - Hearing Accessible/Non-Smoking This double room features HDTV, Keurig coffee and tea maker, microwave, mini-fridge, and work desk.

Queen Room with Two Queen Beds - Disability Access/Non-Smoking This double room has HDTV, Keurig coffee and tea maker, microwave, mini-fridge, and work desk.

Double Room - Disability Access This double room features HDTV, Keurig coffee and tea maker, microwave, mini-fridge, and work desk.

Guest Reviews
7.5
Good
Location
Holiday Inn Houston Intercontinental Airport by IHG is widely praised by guests for its exceptional location, particularly in relation to the George Bush Intercontinental Airport (IAH). The hotel offers a complimentary shuttle service every 30 minutes, enhancing its convenience for travelers looking to catch early flights or layovers. Positioned just a short drive from the terminal, guests appreciate the ease of access to the airport, making it an ideal choice for those flying in or out of Houston.

The surrounding area provides a selection of dining options within walking distance, adding to the hotel's appeal for various guest needs. The on-site restaurant, Good Eats, also receives positive mentions, offering guests convenient dining without needing to venture far. Guests highlight the clean and secure environment, friendly and professional staff, and additional convenient amenities like free coffee at the front desk.

Furthermore, the hotel has easy access to nearby highways, making it a suitable choice not only for air travelers but also those attending events or exploring Houston by car. Overall, the location and supportive shuttle service of Holiday Inn Houston Intercontinental Airport serve as major benefits for those seeking accommodation near the airport.

Breakfast
At the Holiday Inn Houston Intercontinental Airport by IHG, breakfast experiences have garnered mixed but generally positive feedback from guests. Many reviews highlight the impressive variety offered in the breakfast buffet, with descriptions ranging from excellent and delicious to great and good by American standards. It has been noted that the onsite restaurant not only serves tasty breakfast options but also provides outstanding service, enhancing the dining experience. The buffet is praised for being good value for money, and guests appreciate the convenience of having quality food readily available, especially after unexpected travel disruptions.

However, some guests have pointed out areas for improvement. There are comments about the limited selection and occasional dissatisfaction with the presentation, particularly the use of plastic utensils and crockery. A few guests mentioned that breakfast was not included in their room rate or found the cost to be high. Additionally, some reviews suggested that earlier breakfast times and broader cereal options would enhance the experience.

Overall, while there are areas for improvement, the breakfast at the Holiday Inn Houston Intercontinental Airport by IHG generally succeeds in satisfying guests with its quality and service.

Dinner
The restaurant experience at Holiday Inn Houston Intercontinental Airport by IHG tends to receive positive remarks from guests. The on-site restaurant offers good food with some reviewers highlighting excellent dining options for both dinner and breakfast. Despite some operational hours limitations, such as being closed on Saturdays and not serving lunch, guests appreciate the convenience of having a dining facility within the hotel itself. Notably, despite arriving at closing time, the kitchen was accommodating in serving late diners. The value is appreciated, with several guests noting great food at a reasonable price. Even when the hotel's renovation affected other aspects of their stay, the restaurant remains a reliable choice, offering comforting meals. While "Good Eats," adjacent to the hotel, is also commended for its comfort food and reasonable pricing, the primary sentiment emphasizes the restaurant's role as a convenient and enjoyable aspect of their stay.

Rooms
The 'Holiday Inn Houston Intercontinental Airport by IHG' offers guests clean, spacious, and quiet rooms, ensuring a restful stay after a long day of travel. The rooms are consistently praised for their cleanliness and comfort, with many reviewers highlighting the comfortable beds and functional amenities. Spaciousness is a recurring theme, with several guests noting the large room size as a plus, providing ample space for relaxation and storage.

The rooms are reportedly soundproof, allowing for a peaceful environment despite the hotel's proximity to the airport. While not overly luxurious, the rooms deliver on basic comforts with good room conditions and modern furnishings. Some guests do mention that the rooms lack certain amenities like a tea kettle and complimentary water, but overall, they provide a good-value stay with all necessities covered.

The hotel also earns positive remarks for its convenient location and amenities, such as the attached restaurant, contributing to a pleasant overall experience. Despite a few mentions of outdated aspects, reviewers generally agree that the rooms are comfortable and well-maintained, making it a recommended choice for travelers seeking a reliable and comfortable stopover near the Houston airport.

Beds
The 'Holiday Inn Houston Intercontinental Airport by IHG' provides a consistently comfortable sleep experience for its guests, with numerous reviews highlighting the exceptional comfort of the beds. The mattresses and pillows frequently earn praise, described by guests as incredibly comfy and perfect for a restful sleep, particularly post-flight. Guests also appreciate the cleanliness and spaciousness of the rooms, which complement the comfort of the beds. While the beds are noted as being small by some, they remain cozy and inviting. Additionally, the hotel's quiet environment enhances the quality of sleep, ensuring guests rest well during their stay. Overall, the beds at this hotel are a significant contributor to guest satisfaction, offering a welcome retreat for travelers.

Cleanliness
Holiday Inn Houston Intercontinental Airport by IHG receives frequent praise for its cleanliness, showcased by remarks describing the property as clean, comfortable, and convenient. Travellers consistently highlight clean rooms with spacious areas, modern furnishings, and immaculate conditions. Guests appreciate the attentive staff and functional amenities that contribute to a pleasant stay. The clean and well-kept environment, including the common areas, make for a favorable experience. Despite being located near highways and the airport, noise levels remain minimal. The proximity to the airport and shuttle service add to its convenience, particularly for those on short layovers. While there are occasional critiques about certain facilities, the overall experience is marked by organized cleaning and dedicated staff assistance, contributing to a positive guest experience. Overall, it stands out for its cleanliness, comfort, and strategic location.

Staff
At the Holiday Inn Houston Intercontinental Airport by IHG, the standout feature is undoubtedly the staff. Guests consistently praise the friendly, polite, and helpful nature of the team, making interactions smooth and enjoyable from check-in to check-out. The efficiency and professionalism exhibited by the staff are notable, particularly in situations requiring quick action or handling large volumes of guests. Among specific mentions, the receptionist and front desk personnel receive high marks for hospitality, ensuring a comfortable stay for travelers.

Moreover, individuals like Cameron and the shuttle drivers are highlighted for their exceptional service, enhancing the guest experience. The staff's ability to remain calm and organized during busy times, such as unexpected influxes of guests, demonstrates their dedication and capability. The attention to guest needs and teamwork is evident, contributing to a sense of warmth and efficiency throughout the hotel.

While there are occasional comments suggesting areas for improvement, the majority of the feedback underscores the staff's friendliness and attentiveness. This positive interaction is complemented by convenient amenities like airport transportation, contributing to a seamless travel experience. Overall, guests leave with a sense of satisfaction, largely due to the welcoming and attentive demeanor of the hotel staff.

3 Star
The Holiday Inn Houston Intercontinental Airport by IHG offers a mixed experience for guests seeking convenient accommodations near the airport. Primarily appreciated for its cleanliness, the property is equipped with a security guard in the parking lot, ensuring a safe environment for travelers. The hotel provides a great shuttle service to the airport, a feature that is valued by many flight crews staying here. Guests appreciate the reasonable breakfast buffet, making morning meals hassle-free before heading out. However, there are some drawbacks. The facilities show signs of aging, and blocked parking lot entrances can be inconvenient. The hotel is noted as being relatively expensive for short stays. A particular area for improvement involves the bathroom design, as the door swings close to the toilet, which some find uncomfortable. While these factors contribute to an overall impression of the hotel being good, future guests should consider both the positives and negatives in their decision-making.

Business
The Holiday Inn Houston Intercontinental Airport by IHG is a standout choice for business travelers navigating through Houston. Its positive reception among guests is largely due to its reliable and complimentary shuttle service, running every 30 minutes to and from George Bush Intercontinental Airport. This service offers a stress-free transit experience and is complemented by the hotel's option for extended parking, catering to returning business customers.

The hotel staff consistently earns praise for their friendliness and efficient service, ensuring a pleasant stay from check-in to check-out. The facility itself is described as beautiful and clean, offering comfortable beds that are perfect for resting after a long day of travel. Guests also appreciate the on-site restaurant, where a commendable bartender has left a memorable impression by providing excellent service to weary travelers. Overall, the hotel combines convenience with comfort, making it a go-to option for business travelers seeking quality hospitality.


Yes, Holiday Inn Houston Intercontinental Airport by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Holiday Inn Houston Intercontinental Airport by IHG.

No, Holiday Inn Houston Intercontinental Airport by IHG doesn't allow dogs.

No, parking facilities aren't available at Holiday Inn Houston Intercontinental Airport by IHG.

Yes, Holiday Inn Houston Intercontinental Airport by IHG has a gym.

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