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Ginkgo Hotel

Hsi-t'ou , No. 3, Xingchan Road (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGinkgo Hotel consistently receives glowing reviews for its prime location, making it a favored choice for visitors eager to explore nearby attractions such as the Xitou Forest Recreation Area and Monster Village. The hotel's setting combines natural beauty with easy access to commercial areas, creating a picturesque and convenient base for travelers.

Guests frequently praise the hotel's breakfast offerings, highlighting a diverse and delicious buffet that caters to both Western and Chinese tastes. The use of local ingredients and diverse options such as whole sweet potatoes and mushroom soup contribute to a delightful and hearty start to the day.

The rooms at Ginkgo Hotel are applauded for their spaciousness, cleanliness, and tranquility. Guests appreciate the modern decor, enhanced by stylish timber elements and cypress wood fragrances. The stunning views from the rooms add to the serene experience. Though there are occasional remarks on overly soft mattresses and damp smells, the overall comfort and maintenance are well-regarded.

Cleanliness is another strong point for the hotel, with reviews often describing rooms as immaculate. Bright, clean atmospheres and good air quality further contribute to guests' comfort, despite some suggestions for improved cleaning standards.

The staff at Ginkgo Hotel receives significant commendation for their friendliness and eagerness to assist. Their warm service and dedication to customer satisfaction leave a lasting impression, fostering a desire for guests to return. Staff attentiveness, particularly in overcoming language barriers, enhances the overall guest experience.

Parking is generally seen as convenient, with secure spaces and a free shuttle service. Though availability can be limited, the efforts of the staff, including the helpful parking lot manager, ensure a straightforward experience.

Ginkgo Hotel also proves to be a family-friendly destination, providing essential amenities and activities for children, making it an appealing choice for families seeking comfortable and engaging stays. Despite minor inconveniences such as mosquitoes at night, the hotel's welcoming environment and attentive staff make it a popular choice for family vacations.

While experiences with bed comfort vary, with some guests noting issues of firmness and noise, the hotel's cleanliness and the hospitality of the staff remain consistent highlights. Overall, Ginkgo Hotel offers a delightful retreat characterized by its outstanding location, diverse breakfast, and exceptional service, making it a memorable choice for travelers.
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Family Friendly Hotel

Located in Lugu, it offers a tranquil setting and is close to tea plantations and scenic areas. The hotel's peaceful environment and proximity to nature make it a good choice for families seeking a relaxing retreat.

Business Hotel

Ginkgo Hotel is equipped with necessary amenities and services for business travelers. The hotel aims to provide a seamless experience for business travelers.

3-Star Hotel

This hotel in Nantou County provides essential amenities and comfortable accommodations. It is a reliable option for travelers seeking value for money.

Hotel with EV Charging Stations

Hotel with Parking

EV charging stations

Accessible Hotel

Room Types

Standard Twin Room The air conditioned rooms feature two single beds and are furnished with a desk, a TV with cable channels and seating area. A minibar, tea-making facilities and complimentary drinking water is provided. The en suite bathroom comes with slippers and a hairdryer. Others include free Wi-Fi service, beautiful nature views, and attached breakfast subject to different types.

Standard Quadruple Room Spacious air-conditioned rooms are furnished with a desk, a TV and seating area. Minibar, tea-making facilities and complimentary drinking water is provided. The en suite bathroom comes with a bathtub, slippers and a hairdryer. Each room comes with free WiFi service. Rooms are fitted with 2 double beds.

Queen Room The double room includes a private bathroom, well-fitted with a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a seating area, a wardrobe, an electric kettle as well as mountain views. The unit has 1 bed.

Comfort Quadruple Room The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The quadruple room features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a wardrobe, as well as an electric kettle. The unit offers 2 beds.

About Ginkgo Hotel

License: 003

Guest Reviews

8.7

Very Good

Location

Nestled in a prime spot, Ginkgo Hotel offers a remarkably convenient location for visitors keen to explore the natural and cultural delights of the area. The hotel is strategically situated within a very short walking distance from top attractions such as the Xitou Forest Recreation Area and the whimsical Monster Village. This makes it an excellent base for nature lovers and those looking to immerse themselves in local adventures. Guests frequently praise the hotel for its accessibility, noting that these popular sites can be reached within minutes, ensuring a hassle-free commute. The surrounding environment is not only picturesque but also offers a tranquil escape, coupled with the convenience of nearby commercial areas. The hotel’s location effortlessly combines the beauty of natural landscapes with functional ease, making it a favorite choice for those visiting this scenic part of the region.

Breakfast

The breakfast experience at Ginkgo Hotel consistently receives high praise from guests, highlighting its delicious offerings and impressive variety. Visitors describe it as an excellent start to the day, with a wide range of options that cater to diverse palates, including both Western and Chinese dishes. The buffet is celebrated for its richness and diversity, featuring local ingredients and unique items like whole sweet potatoes, stir-fried cabbage, and mushroom soup. Guests appreciate the quality and freshness of the ingredients, as well as the clean and comfortable dining environment. Though a few mention limited options, the overall consensus is that the breakfast is hearty, substantial, and packed with flavor, allowing for a delightful culinary experience each morning.

Rooms

Ginkgo Hotel offers a comfortable and modern stay with a focus on cleanliness and tranquility. Many guests have praised the rooms for their spaciousness and tidiness, emphasizing the fresh air quality and pleasant fragrances, particularly the cypress wood aroma. The decor frequently features timber, adding a stylish and natural touch. Rooms come well-equipped with ample heating and amenities, ensuring a relaxing environment. The views from the rooms, especially those overlooking the valley and mountains, are consistently highlighted as refreshing. The hotel staff is noted for being friendly and accommodating, even providing room upgrades when possible. Facilities are well-maintained, contributing to an overall comfortable experience. Although some issues like overly soft beds and occasional damp smells have been noted, the hotel's efforts to maintain a clean and comfortable environment are evident. Conveniently located near attractions like Sun Moon Lake and creek entrances, the Ginkgo Hotel offers a delightful retreat for travelers seeking a serene getaway.

Beds

Ginkgo Hotel provides a mixed experience when it comes to their beds. Many guests have praised the comfort, noting the beds as both clean and pleasant to sleep on, with some mentioning large, spacious beds that enhance the overall experience. However, there are remarks pointing towards inconsistency in mattress quality, with complaints about some beds being too hard and others citing the mattress shakes and makes noise, disturbing sleep. Despite these varied opinions on bed comfort, the hotel stands out for its cleanliness and the hospitality of its staff, with particular emphasis on the attentiveness of certain team members, which helps enhance the overall stay.

Cleanliness

Ginkgo Hotel consistently receives praise for its cleanliness, with guests frequently highlighting the immaculate condition of the rooms. There is a strong consensus that the rooms are tidy, well-maintained, and often described as super clean or extremely clean. The hotel’s quiet and clean atmosphere further adds to the sense of comfort that guests experience during their stay. Guests appreciate the bright rooms, which offer views of the surrounding scenery, enhancing the overall ambiance. Many reviews mention the hotel’s clean, comfortable environment complemented by good air quality and well-maintained facilities. While the majority of reviews celebrate the cleanliness of Ginkgo Hotel, indicating a general positive sentiment, there is a note that the hotel could improve its cleaning standards. Despite these occasional critiques, the overall space is often described as well-maintained, with attention to detail ensuring no dust is found, offering convenience and comfort to those who visit.

Staff

The reviews for Ginkgo Hotel highlight a resounding appreciation for the hotel's staff, who are consistently described as friendly, enthusiastic, and eager to assist guests. The front desk staff are particularly noted for their exceptional helpfulness and warm service, going the extra mile to make guests feel at home. There is a specific mention of an employee, Miss Tsai, who promptly assisted in returning a lost item. Guests are repeatedly impressed with the staff's warm welcomes and courteous attitudes, which leave a lasting impression and contribute to a desire to return. Even with some language barriers, the staff's dedication to providing a positive experience shines through, ensuring visitors feel well taken care of. Overall, the Ginkgo Hotel's team is praised for its welcoming demeanor and commitment to customer satisfaction.

Parking

When it comes to parking at Ginkgo Hotel, guests generally find it convenient and secure. The hotel's parking lot is neatly situated within the hotel courtyard, offering ease of access to various nearby attractions, including Xitou and Monster Village. While the parking spaces are somewhat limited, the hotel takes steps to enhance guest experience by providing a free shuttle service, ensuring easy transit to nearby sites without hassle.

Most reviews highlight that parking is straightforward, with hotel staff working hard to maintain a smooth experience. Abei, the enthusiastic parking lot manager, is particularly noted for his helpfulness. Despite occasional challenges finding a spot due to limited availability, guests frequently manage to secure parking with little trouble. Additionally, the proximity of parking spaces to Xitou Scenic Area is appreciated by travelers.

In essence, while parking can be competitive during peak times, Ginkgo Hotel offers various conveniences, including secure parking and shuttle service, contributing to a positive guest experience.

Family

Ginkgo Hotel caters to families seeking a comfortable and engaging stay, offering numerous activities for children. The hotel goes the extra mile to accommodate young families by providing essential items like cribs and baby bathtubs, ensuring convenience for guests with infants. The recreation center features playground equipment suitable for all ages, and the indoor area boasts a variety of board games and toys, creating an enjoyable atmosphere for family gatherings. Guests appreciate the clean internal facilities and the attentive staff, who proactively assist guests traveling with children. This makes Ginkgo Hotel an appealing choice for families looking to relax and explore together. While the welcoming environment encourages families to return, some travelers note the presence of mosquitoes at night, which can be a slight inconvenience. Overall, Ginkgo Hotel proves to be a family-friendly destination ideal for vacations and leisure, with many guests expressing interest in revisiting.

No, Ginkgo Hotel doesn't have any pool.

No, a spa isn't available at Ginkgo Hotel.

No, Ginkgo Hotel doesn't allow dogs.

Yes, parking facilities are available at Ginkgo Hotel.

No, Ginkgo Hotel doesn't have a gym.

Location Show Map

Ginkgo Hotel

Does Ginkgo Hotel have a pool?

Is there a spa available at Ginkgo Hotel?

Is Ginkgo Hotel dog-friendly?

Is parking available at Ginkgo Hotel?

Does Ginkgo Hotel have a gym?