Arsma Hotel

Hualien 23.97502500, 121.60832300 , No. 68, Bo Ai Street (Show on Map)
8.8
Excellent


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Summary of reviewsArsma Hotel, situated in the heart of Hualien City, offers guests an exceptional location that provides easy access to local attractions, dining options, and vibrant nightlife. Its proximity to Dongdaemun Night Market and the new art district makes it an ideal base for exploring the city. Despite its older appearance, the hotel maintains high standards of cleanliness and provides a peaceful retreat with the dedicated service of friendly and attentive staff.

Guests frequently highlight the delightful breakfast buffet, which includes a mix of Western and Chinese dishes, local specialties, and vegan options, all served in a comfortable dining environment. The spacious and clean rooms feature excellent soundproofing, comfortable beds, and high-end amenities, adding to the overall comfort of the stay. Many rooms provide stunning views of the ocean, mountains, or cityscape, enhancing the guest experience.

Arsma Hotel is also known for its family-friendly environment, offering play areas and amenities for children, as well as spacious accommodations that cater to families. Its bedding receives praise for comfort, contributing to a restful night’s sleep for all guests. While some might point out minor issues such as slightly old carpets or smells, the overall cleanliness and service overshadow these concerns.

The hotel's staff is a significant asset, with their professionalism, multilingual capabilities, and helpful nature leaving a lasting positive impression. Parking arrangements are convenient, with several options available, although some spaces may pose challenges for larger vehicles.

Arsma Hotel proves to be a reliable choice for both leisure and business travelers, with its four-star facilities meeting high expectations. Business travelers appreciate the efficient service and business-related amenities. Overall, Arsma Hotel combines strategic location, excellent service, and comprehensive amenities, ensuring a memorable and satisfying stay for all visitors.
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Categories
Hotel with Free Wi-Fi
This 4-star hotel located in Hualien City Centre provides good-sized rooms and friendly staff. It also offers free WiFi, making it convenient for guests needing to stay connected.

Hotel with Parking
This hotel offers parking for guests. Its facilities and location make it a convenient base for exploring the city, especially for those with cars.

Family Friendly Hotel

Business Hotel

Accessible Hotel

Hotel with Gym

Room Types
Standard Double Room The contemporary air-conditioned rooms feature a 42-inch flat-screen TV with cable channels, a minibar and a personal safe. The en suite bathroom comes with shower facilities, toiletries and a hairdryer.

Standard Twin Room The contemporary air-conditioned rooms feature a 42-inch flat-screen TV with cable channels, a minibar and a personal safe. The en suite bathroom comes with shower facilities, toiletries and a hairdryer.

Family Room with Bathtub (4 Adults) This family room features an electric kettle, air conditioning and seating area.

Elegant Quadruple Room Providing free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned quadruple room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

Family triple room The triple room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The spacious air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

Quadruple Room with Sea View Providing free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned quadruple room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as sea views. The unit offers 2 beds.

Standard Triple Room Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

Standard Room With 3 Single Beds Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 3 beds.

Double Room with Sea View Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 1 bed.

Deluxe Double Room with Bath Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Small Double Room The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bidet. The unit has 1 bed.

Family Room with Shower The air-conditioned family room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as mountain views. The unit has 2 beds.

Twin Room Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.

Guest Reviews
8.8
Excellent
Location
Arsma Hotel boasts an enviable location in the heart of Hualien City, making it an ideal choice for travelers looking to explore local attractions and indulge in the vibrant dining scene. Guests appreciate its proximity to the Dongdaemun Night Market, which is just a short stroll away and offers a plethora of interesting dining options. The neighborhood is bustling with popular restaurants and markets, as well as being conveniently close to shopping streets and cultural attractions. The hotel serves as a convenient base for exploring the city, with everything from souvenir shops to the new art district in walking distance. Even though the hotel may show signs of age, it is described as clean and comfortable, with attentive service from friendly staff. Arsma Hotel not only provides a peaceful retreat amidst the lively city but also ensures easy access to Hualien's nightlife and attractions, making it superbly positioned for visitors looking to make the most of their stay.

Breakfast
Arsma Hotel offers a breakfast experience that consistently receives praise for its delicious and abundant selection. Guests can enjoy a buffet-style spread that features a blend of both Western and Chinese choices, catering to a wide range of preferences. Many reviews highlight the quality and richness of the offerings, with some dishes showcasing local specialties and indigenous snacks. The availability of Jianzhong buns and midnight snacks further enriches the dining experience. The hotel goes beyond expectations by providing a thoughtful variety that includes vegan and healthy options, ensuring that even the most discerning guests are satisfied. The breakfast also integrates local flavors, which appeals to those seeking a more authentic culinary journey. Additionally, the dining environment is comfortable, complemented by professional and friendly staff service. With its diverse, high-quality, and plentiful options, the breakfast at Arsma Hotel is definitely a highlight for guests, making it a worthwhile part of the stay.

Rooms
Arsma Hotel offers a delightful retreat for travelers seeking a comfortable and spacious stay. The rooms are consistently described as large and clean, with many offering stunning ocean views or vistas across rooftops to the mountains and beach. Comfort is a standout feature, with guests frequently mentioning the excellent soundproofing, cozy beds, and the peak comfort levels of the rooms. The bathrooms also receive high praise, highlighted for their spaciousness, high-end amenities, and ample water pressure.

Well-equipped and roomy interiors create a welcoming atmosphere that mirrors the clean and tidy public areas of the hotel. Families and solo guests alike can enjoy a comfortable experience, enhanced by well-thought-out features like the bidet-equipped bathrooms and carpeted floors, which are perfect for cold weather. The air conditioning is noted for maintaining an ideal temperature, and the facilities overall meet the standards expected of a four-star establishment. Guests commend Arsma Hotel for its convenient location, close to dining options, making it a worthy choice for both leisure and business travelers. Despite a few mentions of rooms showing slight signs of age or having a musty smell, the overall cleanliness and spaciousness leave a lasting impression on visitors.

Beds
Arsma Hotel seems to have garnered much praise for its bedding from guests. The beds at the hotel generally receive positive remarks for being comfortable, with many noting the right level of firmness that contributes to a restful night's sleep. Guests appreciate the variety in bed sizing, like large king-size beds that complement the spaciousness of the rooms, further enhancing the comfort level. Although some guests have found the beds either a bit hard or too soft, or experienced some shakiness with certain mattresses, these issues appear to be minor compared to the overall satisfaction. The bedding often strikes a balance with moderate softness and firmness, making the sleeping environment pleasant and conducive to relaxation. A quiet ambiance and comfortable pillows further add to the restful experience, ensuring a good night's sleep for those staying at the hotel.

Cleanliness
Arsma Hotel showcases a commendable level of cleanliness, consistently impressing guests with its well-maintained spaces. Rooms are frequently noted for being clean and spacious, offering comfort and amenities that align with expectations for a high-priced four-star establishment. The modern, renovated features extend to various areas including the lobby, elevators, play areas, gym, restaurant, and bathrooms, all contributing to an environment that's described as clean and new.

Despite the building's somewhat older appearance, the hotel succeeds in maintaining cleanliness and quality throughout its facilities. Guests appreciate the clean environment and the attention to detail in preserving the hotel’s overall appeal, from common areas to the newly-renovated bathrooms with strong shower water pressure and bidet toilets. While a few minor issues such as outdated carpets are mentioned, these do not overshadow the hotel's clean surroundings and the hospitality provided by the friendly staff.

A good service attitude further enhances the guest experience, giving visitors a sense of being welcomed and at ease. Located conveniently near popular attractions such as the night market, Arsma Hotel combines its strategic location with commendable cleanliness and service, leaving guests satisfied with their stay amidst a clean, comfortable, and well-equipped setting.

Staff
Arsma Hotel is renowned for its exceptional staff, who consistently receive high praise from guests. The team is described as very friendly, enthusiastic, and welcoming, creating a warm atmosphere that makes visitors feel at home. Guests frequently highlight the staff's professionalism, attentiveness, and helpful nature. From front desk personnel to service staff, their courteous and empathetic approach leaves a positive impression. Staff members are multilingual, easily accommodating English-speaking guests while also being patient with those less confident in the language. They are proactive in assisting visitors with local recommendations for dining and attractions, offering insightful and detailed advice. An outstanding customer service manager, Jasper, is noted for setting a high standard in guest relations. Overall, the hotel staff's dedication to service significantly enhances the guest experience at Arsma Hotel.

Parking
Arsma Hotel offers a range of parking options catering to different needs and preferences. Guests often appreciate the convenience of complimentary parking facilities, including both garage and outdoor options. The hotel features its own parking lot providing easy access for multiple entries and exits, accompanied by an underground garage that serves as a reliable choice for vehicle storage. While most guests find the parking arrangements satisfactory, it's noted that some spaces and driveways follow older specifications, presenting challenges for larger vehicles like SUVs. Motorcyclists benefit from free parking availability. Accessibility is further enhanced by a paid parking lot located just 200 meters from the hotel, allowing for straightforward parking solutions. Though a few reviews mention cramped entrance and exit paths, ample parking spaces overall ease any concerns guests might have. Additionally, the hotel's central location allows guests to enjoy the convenience of a free taxi transfer to the train station, complementing the overall parking experience.

Family
Arsma Hotel emerges as a family-friendly destination, offering a range of amenities that cater to guests of all ages, especially children. The hotel features a delightful game area on the first floor and a thoughtfully designed children's playroom, both equipped with numerous toys and activities that capture the interest of young guests. The playroom is noted for promoting energy conservation, reflecting the hotel's commitment to sustainability while providing entertainment.

Families appreciate the spacious accommodations, including a quadruple room with sea views, complete with two separate bedrooms and a generously sized living room, ensuring comfort and privacy. The hotel is particularly accommodating to families with infants and young children, offering conveniences like cribs, sterilizers, bathtubs, and small chairs. On special occasions such as Children's Day, the hotel enhances its offerings with small activities and thoughtful amenities like stools for kids.

Evenings at the hotel are made cozy with complimentary late-night snacks, which families can enjoy in their rooms. The hotel's location close to Dongdaemun Night Market adds to its appeal, making it a convenient base for exploring local attractions. Overall, Arsma Hotel provides excellent service and facilities that cater to both business and family travelers, ensuring that guests of all ages have a memorable and enjoyable stay.

4 Star
Arsma Hotel presents a blend of luxury and reliable service that leaves guests impressed with the overall quality of their stay. Visitors consistently praise the cleanliness of the rooms, which provide all the comfort and amenities expected of a high-priced four-star accommodation. The hotel facilities are appreciated for meeting the standards of a four-star establishment, contributing to a restful and enjoyable experience. Though there are moments when the hotel's rating may be questioned due to specific issues, such as an unexpected major leak, guests still find the enthusiastic service staff and attractive pricing to be a compelling aspect of their visit. The hotel’s new and beautiful design adds to its charm, enhancing the overall perception of a welcoming and comfortable environment.

Business
Arsma Hotel in Hualien has received positive feedback for its suitability for business travelers. Guests have appreciated the efficient and prompt service provided by the hotel, making it a reliable choice for business trips. The staff's excellent customer service stands out, with quick responses and accommodating upgrades to larger rooms even at the last minute. Business-related amenities are available, adding to its appeal for those traveling for work. Visitors have found it suitable for both business and leisure, with many expressing a desire to return and recommending it to others. Overall, the hotel delivers a commendable experience for business travelers in Hualien.


No, Arsma Hotel doesn't have any pool.

No, a spa isn't available at Arsma Hotel.

No, Arsma Hotel doesn't allow dogs.

Yes, parking facilities are available at Arsma Hotel.

Yes, Arsma Hotel has a gym.

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