Duo Romance Hotel
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Summary of reviewsDuo Romance Hotel, situated in a prime location in Hualien City, is praised for its convenient access to major attractions and amenities. Close to Hualien Train Station, the East Gate Night Market and the city’s business district, the hotel offers seamless travel and easy navigation around the city, ideal for both business and leisure travelers.
The hotel’s breakfast offerings receive strong praise, featuring a delicious buffet with a blend of Eastern and Western cuisines. Guests appreciate the variety, quality and generous portions, alongside the friendly and attentive service that accommodates dietary preferences. Though the breakfast space can occasionally be cramped, the overall sentiment remains positive.
Rooms at Duo Romance Hotel are a highlight, noted for their spaciousness, cleanliness and comfort. With well-equipped and themed designs, the environment is inviting and pleasant. Despite occasional issues such as smoke smells and minor maintenance problems, the rooms are generally well-maintained with good lighting and silent insulation.
Cleanliness across the hotel is commendable with rooms typically described as clean, tidy and fresh. Housekeeping maintains high standards, contributing to a peaceful stay, although improvements in bathroom maintenance and thoroughness in cleaning were suggested.
The staff at Duo Romance Hotel are particularly lauded for their exceptional service. Guests frequently mention the enthusiasm, politeness and helpfulness of the receptionists and other personnel, which significantly enhances the guest experience.
Parking options are convenient with an underground lot that is safe and spacious, though it may occasionally be full. On balance, the parking amenities contribute positively to the hotel’s convenience.
Beds are another strong point with guests finding them very comfortable, balancing softness and firmness well for a restful night's sleep. However, there are occasional grievances about stains and excessive softness.
Duo Romance Hotel offers a solid three-star experience, providing good value for money with reasonable pricing. It stands out as a cost-effective choice for mid-range travelers.
The hotel is also accommodating for guests with pets, offering designated pet rooms and a refundable deposit system, enhancing the travel experience for pet owners. Minor issues with the cleanliness of pet rooms and regulations were noted but overall, the hotel is appreciated for its pet-friendly policies.
In summary, Duo Romance Hotel offers a fulfilling stay characterized by an excellent location, commendable service, comfortable rooms and good value for money with notable conveniences like accommodating pets and secure parking options.
Categories
The hotel’s breakfast offerings receive strong praise, featuring a delicious buffet with a blend of Eastern and Western cuisines. Guests appreciate the variety, quality and generous portions, alongside the friendly and attentive service that accommodates dietary preferences. Though the breakfast space can occasionally be cramped, the overall sentiment remains positive.
Rooms at Duo Romance Hotel are a highlight, noted for their spaciousness, cleanliness and comfort. With well-equipped and themed designs, the environment is inviting and pleasant. Despite occasional issues such as smoke smells and minor maintenance problems, the rooms are generally well-maintained with good lighting and silent insulation.
Cleanliness across the hotel is commendable with rooms typically described as clean, tidy and fresh. Housekeeping maintains high standards, contributing to a peaceful stay, although improvements in bathroom maintenance and thoroughness in cleaning were suggested.
The staff at Duo Romance Hotel are particularly lauded for their exceptional service. Guests frequently mention the enthusiasm, politeness and helpfulness of the receptionists and other personnel, which significantly enhances the guest experience.
Parking options are convenient with an underground lot that is safe and spacious, though it may occasionally be full. On balance, the parking amenities contribute positively to the hotel’s convenience.
Beds are another strong point with guests finding them very comfortable, balancing softness and firmness well for a restful night's sleep. However, there are occasional grievances about stains and excessive softness.
Duo Romance Hotel offers a solid three-star experience, providing good value for money with reasonable pricing. It stands out as a cost-effective choice for mid-range travelers.
The hotel is also accommodating for guests with pets, offering designated pet rooms and a refundable deposit system, enhancing the travel experience for pet owners. Minor issues with the cleanliness of pet rooms and regulations were noted but overall, the hotel is appreciated for its pet-friendly policies.
In summary, Duo Romance Hotel offers a fulfilling stay characterized by an excellent location, commendable service, comfortable rooms and good value for money with notable conveniences like accommodating pets and secure parking options.
Dog Friendly Motel
Motel with Parking
3-Star Motel
About Duo Romance Hotel
License: 花蓮縣旅館067號
Guest Reviews
Location
Guests find the location particularly advantageous, mentioning the proximity to the 7-11 convenience store and the ease of transportation around the city. Its central position makes it ideal for both business and leisure travelers with the city center and popular spots like Checheng within easy reach. Despite a few mixed reviews about its placement in a complex area, the overall consensus highlights the geographical convenience and practicality of staying at Duo Romance Hotel.
Breakfast
The hotel staff's friendly and attentive service extends to the breakfast experience with flexibility shown in accommodating vegetarian guests and other dietary preferences. Although breakfast is not described as luxurious, it is appreciated for its quality and convenience with its early start time being beneficial for early risers.
However, some reviews mention that the breakfast space could be larger and more comfortable, indicating that it can be hot without air conditioning, even though large fans are provided. Despite a few mentions of limited choices and average quality, the predominant sentiment is positive with many guests finding the breakfast delicious and diverse enough to enjoy during their stay.
Rooms
However, guests have reported some issues, such as occasional smoke smells, wet and slippery bathrooms and minor maintenance problems like non-functional hairdryers. Noise from the air conditioning and dampness in some rooms were also noted. Despite these drawbacks, the overall room environment is clean with bright lighting and decent sound insulation. The rooms are well-maintained and guests have praised the comfortable sofas and spacious layouts.
In summary, while there are a few areas that may need improvement, Duo Romance Hotel’s rooms remain a highlight for their spaciousness, cleanliness and comfort.
Beds
Cleanliness
However, there are some recurring concerns. The bathrooms, in particular, tend to be wet and slippery and there are occasional issues with bedding having dirt stains. Some guests also mention that the rooms sometimes have a faint smell of smoke and there are instances of long-standing dust and hair in corners and under desks. While the overall cleanliness is generally satisfactory, these issues suggest there could be improvements, particularly in bathroom maintenance and thoroughness of room cleaning.
Staff
There are some mentions of transient issues, such as the night shift staff seeming confused and staff members not knowing English, but these are far outweighed by positive comments. Overall, the dedication and enthusiastic service provided by the hotel staff contribute significantly to a pleasant stay, making Duo Romance Hotel stand out for its customer service.
Parking
3 Star
Dog Friendly
No, Duo Romance Hotel doesn't have any pool.
No, a spa isn't available at Duo Romance Hotel.
Yes, Duo Romance Hotel welcomes dogs.
Yes, parking facilities are available at Duo Romance Hotel.
No, Duo Romance Hotel doesn't have a gym.
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