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Hualien Charming City Hotel

Hualien , No. 19, Guoxing 2nd Street (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHualien Charming City Hotel receives high praise for its excellent location, offering guests convenient access to transportation hubs, including Hualien Train Station and nearby bus terminals. Set on a quiet street, the hotel provides a tranquil yet accessible base for travelers exploring the city. The convenience of parking and proximity to the city center enhance its appeal, making local travel straightforward and reinforcing its reputation as a comfortable, clean, and reasonably priced accommodation option.

Breakfast at the hotel is generally well-received, with guests appreciating the blend of Chinese and Western options and the substantial, delicious offerings. Although there is room for improvement in diversifying the menu and refining the dining experience, the complimentary breakfast is often compared favorably to those in Japanese hotels.

The rooms are spacious, clean, and well-equipped, featuring amenities such as bottled water and snacks, fostering an enjoyable and convenient stay. Comfortable bedding, despite occasional comments about firmness, contributes to restful sleep, with a pleasant wood aroma enhancing the atmosphere. Families particularly enjoy the well-maintained children's play area and the thoughtful provision of essentials like a free crib, making it a family-friendly destination.

Cleanliness is a consistent strength, with the hotel maintaining high standards throughout the property. Despite isolated issues with dust and room servicing, guests generally find the cleanliness satisfactory, supported by the friendly staff ensuring well-maintained facilities.

The staff at Hualien Charming City Hotel stand out for their exceptional service and warm demeanor. The front desk and restaurant personnel are frequently noted for their friendliness, professionalism, and proficiency in English, providing a welcoming and accommodating environment.

The hotel's family-friendly features, including a children's playroom and free bicycles for exploring, further enhance its appeal. While some minor bedding issues are noted, the majority of feedback highlights the comfort and coziness provided, establishing Hualien Charming City Hotel as a reliable choice for travelers seeking a comfortable, convenient, and welcoming stay.
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Business Hotel

This hotel provides a Business Center and Meeting Room Internet Access, offering fundamental facilities and connectivity necessary for business guests.

3-Star Hotel

The Hualien Charming City Hotel is known for its comfortable and spacious rooms, offering lovely city views. It is conveniently located a 5-minute drive from cultural attractions and provides services like shuttle and car rentals.

Family Friendly Hotel

Accessible Hotel

Hotel with Gym

Room Types

Standard Double Room This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.

Quadruple Room with Bath This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.

Deluxe Twin Room This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 2 beds.

Deluxe Triple Room This air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.

Single Room This air-conditioned single room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.

About Hualien Charming City Hotel

License: 09300246310

Guest Reviews

8.2

Very Good

Location

Hualien Charming City Hotel is highly praised for its prime location, especially noted for its proximity to transportation hubs. Situated just a short walk from Hualien Train Station, it offers guests effortless access to explore the region, with convenient connections to the bus terminal as well. The hotel's central placement on a quiet street ensures both accessibility and tranquility, making it the perfect base for travelers wanting to blend city exploration with relaxation. Guests appreciate the ease of parking and its nearby city center, making local travel straightforward. The combination of comfort, reasonable pricing, and cleanliness enhance the appeal, making it an excellent choice for visitors wishing to explore Hualien with ease and convenience.

Breakfast

The breakfast offerings at Hualien Charming City Hotel receive a mix of feedback from guests. Many reviewers praise the breakfast as delicious and substantial, noting the wide variety of options that cater mainly to those who enjoy Chinese cuisine. It is often described as sumptuous and satisfying, with some appreciating the inclusion of both Chinese and Western styles. Complimentary breakfast generally enjoys positive feedback, even being compared favorably to offerings in Japanese hotels.

On the other hand, there are mentions of room for improvement. Some guests hope for a more diverse menu and express dissatisfaction with repetitive options over consecutive days. The shift to boxed meals during the pandemic has led to mixed feelings, with some guests finding the change disappointing. Environmental aspects like a cold dining area and occasional presence of fruit flies are also noted. While the majority find the breakfast fulfilling, incorporating fresher items and refining the dining experience could enhance guest satisfaction.

Rooms

Nestled in Hualien, the Charming City Hotel provides a welcoming and enjoyable stay with its spacious and clean rooms that cater to various needs. Guests frequently appreciate the size of the rooms, noting their ample space, which is complemented by well-equipped amenities such as bottled water, snacks, tea bags, and coffee packs for added convenience. The living room and lounge areas offer free coffee and drinks, contributing to a relaxing environment.

The hotel beautifully blends comfort with functionality, offering cozy mattresses and pillows for a restful night's sleep. While some guests note the beds can feel slightly hard, the overall sleeping experience remains comfortable. The rooms exude a pleasant wood aroma, enhancing the serene atmosphere.

Families especially appreciate the children's play area in the basement, featuring a popular ball pit that makes it an exciting spot for young guests. The hospitality and attentive service shine through, as exemplified by the friendly cleaning staff ensuring that facilities are clean and well-maintained.

While the interiors have been renovated, some aspects might appear somewhat dated, with occasional noise disturbances and lighting that’s not overly bright. Despite these, guests continue to endorse the hotel for its comfort and cleanliness, making it a good choice for travelers seeking a cozy stay within a well-designed setting.

Beds

Hualien Charming City Hotel offers guests a high standard of comfort with its beds and pillows. Many reviewers have appreciated the hotel's beds for their comfort, with particular mentions of the softness being perfect for families with children. The pillows are noticeably soft, adding to the cozy experience. Travelers find the beds to be a welcome change from the typically tougher beds encountered elsewhere in China and Taiwan. However, there are occasional mentions of mattress quality needing improvement and some beds having a creak, which may require attention to elevate the overall sleeping experience. Despite these minor issues, most feedback emphasizes the comfort provided by the hotel's bedding.

Cleanliness

Hualien Charming City Hotel impresses with commendable cleanliness throughout the property, as numerous guests highlight the spotlessness of the rooms and the broader hotel environment. The accommodations are consistently described as clean, tidy, and comfortable, contributing to a pleasant stay. The bathrooms and showers are also praised for their cleanliness and functionality.

While the environment is generally clean, some isolated issues were noted with dust accumulation in less visible areas and infrequent room servicing. Despite these occasional concerns, the overall cleanliness remains satisfactory, with positive remarks about daily room cleaning and the well-maintained premises.

The hotel's location is another advantage, with its proximity to Hualien Station making it a convenient choice for travelers. The facilities are described as modern and acceptable, offering a comfortable and adequate stay. The friendly staff and generous space within the rooms further enhance the guest experience, making Hualien Charming City Hotel a reliable choice for those visiting the area.

Staff

Hualien Charming City Hotel is often praised for its exceptional service and the genuinely warm demeanor of its staff. Guests consistently highlight the friendliness and attentiveness of the hotel's team, noting that the front desk staff, in particular, are both helpful and accommodating. The receptionists are courteous, making check-in processes smooth and welcoming. Furthermore, the staff's ability to communicate in English is appreciated by international visitors, adding an extra layer of comfort.

The restaurant personnel also leave a positive impression, maintaining the high standards of service with their friendliness and professionalism. Guests appreciate the polite and clear explanations provided by the staff, making interactions pleasant and efficient. The staff is known for their good attitude and thoughtful assistance, ensuring that guests feel valued and cared for throughout their stay.

Despite a few mentions of occasional impatience, the overall consensus is that the employees possess excellent English skills and are eager to assist with any needs, whether mundane or specific. Their friendly and polite responses leave lasting positive impressions, contributing significantly to the charm and appeal of the hotel experience.

Family

Hualien Charming City Hotel stands out as a family-friendly destination, particularly suitable for those traveling with children. The hotel provides a range of engaging activities and amenities that cater to the needs of young guests. A highlight for many families is the children's playroom located on the underground second floor, which is described as excellent and well-maintained. Kids also enjoy the vibrant ball pit and the creative family play area, adding to the hotel's appeal for younger visitors.

Parents find the facilities at the hotel to be quite good, noting how they cater to both kids and adults. The hotel is not only praised for its activity areas but also for its thoughtfulness in providing essentials such as a free crib, ensuring a comfortable stay for families with infants. Additionally, free bicycles are available for use, offering a fun and convenient way for families to explore the surrounding area together. Overall, Hualien Charming City Hotel is highly recommended for families seeking a relaxing and accommodating lodging experience.

No, Hualien Charming City Hotel doesn't have any pool.

No, a spa isn't available at Hualien Charming City Hotel.

No, Hualien Charming City Hotel doesn't allow dogs.

No, parking facilities aren't available at Hualien Charming City Hotel.

Yes, Hualien Charming City Hotel has a gym.

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