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Summary of reviewsSt Marys Hall Hotel, located in Hugh Town on St Marys, is consistently praised for its excellent location. Guests appreciate its accessibility to the town center, ferry port, harbor and beach, as well as the stunning sea views and lovely garden surrounding the beautiful old Victorian building. This central yet serene spot makes it a perfect base for both relaxation and adventure.
The hotel's breakfast offerings receive high acclaim for their variety and quality. Guests enjoy both buffet and a la carte options with specific praise for dishes like the breakfast omelette and steak & eggs. Despite some minor criticisms, such as soggy toast and the self-service model for beverages, the overall breakfast experience is superb. The staff's attention during breakfast also earns high marks, though there are occasional comments about inconsistent service.
Dinner at St Marys Hall Hotel is equally impressive with many guests complimenting the exceptional quality of the food and the superb dining environment. The well-planned menu, featuring high-quality ingredients, ensures a delightful culinary experience throughout the stay. Efficient service and a variety of interesting and tasty options on the a la carte dinner menu contribute to a satisfying dining experience.
The hotel's rooms are frequently lauded for their spaciousness, cleanliness and comfort. Guests appreciate the large, airy rooms with modern facilities, quality linens and comfortable beds. Additional amenities like fridges stocked with milk and Molton Brown toiletries enhance the experience. While some reviews mention the need for renovations and occasional size discrepancies, the overall sentiment is highly positive.
Cleanliness at St Marys Hall Hotel is impeccable with guests consistently describing the rooms and en suite facilities as spotless. Daily servicing and adherence to strict COVID-19 controls further impress visitors, ensuring a comfortable and worry-free stay.
The staff at the hotel earn consistent praise for their exceptional service and friendliness. Guests highlight the professionalism, attentiveness and helpfulness of the team with specific commendations for reception staff and individuals like Peter, Eve and Zac. This exceptional hospitality contributes to the highly positive atmosphere at the hotel.
Beds at the hotel are another standout feature, frequently described as very comfortable or divine. Various sizes, including king-size and four-poster beds, add a touch of luxury. While some reviews mention beds with two single mattresses or firmer mattresses, the overall feedback emphasizes superior comfort and quality.
As a three-star hotel, St Marys Hall offers a clean, tidy environment with commendable COVID-19 security measures, ensuring a safe stay. The facilities align well with its rating, though some rooms and bathrooms might feel a bit cramped relative to the price. Despite occasional disruptions from loud music during breakfast, the ambiance remains pleasant.
The hotel is also an excellent choice for business travelers, offering a comfortable and efficient stay conducive to productivity. The decor and lighting contribute positively to the ambiance and there is a consensus that upgrading the hotel to a four or five-star rating would be reasonable, reflecting its high potential and current quality of facilities and services. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
Family Friendly Hotel
Business Hotel
3-Star Hotel
Room Types
Double or Twin RoomThis twin/double room offers tea/coffee making facilities.
Deluxe Double or Twin RoomThis twin/double room has a seating area and tea/coffee making facilities.
Superior Double or Twin RoomThis twin/double room has a seating area, tea/coffee making facilities and bathrobe.
Superior Double or Twin RoomThis twin/double room has a bathrobe, sofa and tea/coffee making facilities.
Single RoomThis single room features tea/coffee making facilities and seating area.
Guest Reviews
8.8
Excellent
Location
St Marys Hall Hotel boasts an excellent location that guests consistently praise. Positioned in Hugh Town on St Marys, the hotel is conveniently within easy walking distance of the town center, ferry port and harbor, making it accessible for exploration and activities. The proximity to the beach and stunning sea views add to the charm, allowing for peaceful swims and scenic strolls. The quiet yet central setting strikes a perfect balance, providing serenity without sacrificing convenience. The beautiful old Victorian building and lovely garden further enhance the hotel's inviting atmosphere. Guests particularly appreciate the easy access to amenities and the overall beauty of the Scilly Isles, combined with the hotel's strategic placement that makes it a perfect base for both relaxation and adventure.
Breakfast
St Marys Hall Hotel is renowned for its excellent breakfast offerings, receiving high praise for the variety and quality of the food. Guests frequently mention the breakfasts as being superb with a menu that is both generous and of high quality. The buffet and a la carte options are especially appreciated with specific commendations for dishes like the breakfast omelette and steak & eggs.
Reviewers commend the delicious and bountiful breakfast, often referring to it as one of the best meals they’ve had. The food in the restaurant, for both breakfast and dinner, is often described as lovely and tasty, contributing to an overall enjoyable dining experience at the hotel.
Despite the overwhelmingly positive feedback, there are a few areas noted for improvement. Some guests mention that the toast can be soggy and there was an instance where marmalade had run out. Additionally, the move towards a fully self-service model, requiring guests to prepare their own tea and coffee, has not been well-received by everyone.
Service at breakfast generally earns high marks with particular praise for the breakfast staff's attention. However, there are isolated comments about inconsistent service, particularly in terms of table allocation and prioritizing couples over solo diners.
Overall, while there are a few minor hiccups, St Marys Hall Hotel’s breakfast consistently delights guests with its excellent quality, variety and overall dining experience.
Dinner
St Marys Hall Hotel garners high praise for its dining experience with numerous guests commending the exceptional quality of the food. Diners frequently describe the food as excellent, fantastic and delicious, highlighting the exceptional service provided by the kitchen. The menu is noted for being well-planned and first-class, featuring high-quality ingredients prepared with great knowledge.
The restaurant itself receives accolades for its superb dining environment and excellent meals that consistently meet guests' expectations. Reviewers appreciate the delicious evening meals and the commendable selection available for both breakfast and dinner, ensuring a satisfying culinary experience throughout their stay.
While the restaurant's a la carte dinner menu is specifically highlighted for its interesting and tasty options, guests also note that meals are not only delicious but also efficiently served. The overall dining experience at St Marys Hall Hotel is described as delightful with the establishment maintaining a high standard across all aspects of food preparation and service.
In summary, for visitors looking for an outstanding culinary experience, St Marys Hall Hotel delivers with its exceptional food, brilliant menu planning and excellent service, making it a standout choice for dining.
Rooms
St Marys Hall Hotel offers an array of rooms that frequently earn high praise for their spaciousness and cleanliness. Visitors appreciate the large, airy rooms, which are well-appointed and include modern facilities. Many reviews highlight the immaculate condition of the rooms, noting that they are spotless and beautifully decorated. The rooms also come with quality linens and comfortable beds, ensuring a restful stay.
Guests enjoy the bright and airy ambiance of the rooms, enhanced by their private nature. The bathrooms are described as nice and well-maintained, adding to the overall comfort. Additional amenities such as fridges stocked with milk and Molton Brown toiletries elevate the experience, while the hotel's position ensures easy access to nearby attractions.
The consistent emphasis on spacious, well-maintained rooms with excellent facilities and comfort levels, including some standout features like huge beds and a nice garden, makes St Marys Hall Hotel a reliable choice for travelers. Some mentions of renovations needed and size differences suggest there is room for improvement, but the overall sentiment is highly favorable.
Beds
St Marys Hall Hotel receives high praise from guests for its exceptional beds. Many reviews highlight the impressive comfort of the beds, often described as very comfortable or even divine. The bedding quality stands out with guests noting the pleasant aroma of the bed linen. The beds come in various sizes, including king-size and even four-poster beds, adding a touch of luxury to the stay. Rooms are frequently mentioned as clean and cozy with a spotless standard that guests appreciate. However, a few reviews point out that some beds consist of two single mattresses and that certain beds are on the firmer side. Despite these minor points, the overall feedback emphasizes the superior comfort and quality of the beds, contributing significantly to a restful stay at the hotel.
Cleanliness
St Marys Hall Hotel consistently maintains a high standard of cleanliness, making it a standout choice for travelers. Guests frequently describe the rooms as spotless with exceptionally clean en suite facilities and comfortable, clean bedding. Immaculate daily servicing and adherence to strict COVID controls further impress visitors. The décor is of high quality, complementing the overall tidy and very clean environment. This dedication to cleanliness ensures a comfortable and worry-free stay for all guests.
Staff
Visitors to St Marys Hall Hotel consistently praise the staff for their exceptional service and friendliness. Guests found the team to be both professional and very helpful with numerous mentions of their attentiveness and politeness. The reception staff received specific commendations for their efficiency and warmth, ensuring guests felt welcomed and well-informed. Noteworthy mentions highlight Peter, Eve and Zac for their outstanding hospitality. The breakfast staff were particularly appreciated for their excellent service each morning. Whether dealing with housekeeping policies or assisting in the restaurant and bar, the staff at St Marys Hall Hotel are described as eager to help, accommodating and capable of providing an exemplary guest experience. Overall, the combined efforts of the attentive management and courteous staff create a highly positive atmosphere for visitors.
3 Star
St Marys Hall Hotel offers a clean and tidy environment with commendable COVID-19 security measures in place, ensuring a safe stay for guests. The facilities are nice and align with the hotel's three-star rating, making it a valuable option. However, some rooms and bathrooms may feel a bit cramped relative to the price and beds could be on the shorter side. While the overall ambiance is pleasant, guests have noted that loud music, especially during breakfast, can be a bit disruptive.
Business
St Marys Hall Hotel stands out as an ideal choice for business travelers seeking a comfortable and efficient stay. Business guests who have visited for work purposes commend the hotel for its suitability during their trips. Staying here for several days reportedly fulfills the needs of those on business with the hotel being a good investment for a productive and pleasant visit. The decor and lighting contribute positively to the ambiance, creating an inviting environment. There's a consensus that updating the hotel to a four or five-star rating would be a reasonable step, indicating the high potential and current quality of the facilities and services offered.
No, St Marys Hall Hotel doesn't have any pool.
No, a spa isn't available at St Marys Hall Hotel.
No, St Marys Hall Hotel doesn't allow dogs.
No, parking facilities aren't available at St Marys Hall Hotel.