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Summary of reviewsImperial Shams Abu Soma is renowned for its exceptional location, offering breathtaking sea views and close proximity to the beach, making it an ideal destination for water sports enthusiasts, especially kiteboarders. Situated in a serene area near Safaga, the hotel provides a peaceful retreat perfect for families seeking a quiet vacation. Guests frequently commend the warm and welcoming atmosphere created by the friendly reception staff.
The breakfast experience at the hotel is largely positive, with guests appreciating the quality, freshness, and taste of the food, although some desire more variety. Dinner receives mixed reviews due to some concerns about taste and diversity, but a significant number of guests find the dining options satisfying with a wide selection available.
The spacious and comfortable rooms, often offering stunning views from terraces, receive favorable reviews. While some furnishings may seem outdated, cleanliness is consistently praised, with excellent housekeeping services maintaining both rooms and common areas. The staff's exceptional friendliness and professionalism contribute to a welcoming environment, leaving guests with lasting positive impressions of their service.
Guests find the hotel's cleanliness impressive, noting well-maintained facilities and a clean beach, adding to the care-free ambiance. The resort's array of swimming pools is highly praised for their cleanliness and beauty, enhancing the overall leisure experience.
The beach itself is a highlight, offering stunning vistas and opportunities for snorkeling and water activities, all within a spacious, clean, and peaceful environment. This, in combination with family-friendly amenities like a Kid’s Club and animation program, makes it an excellent choice for families.
While the Wi-Fi service incurs an additional cost and can be inconsistent, this minor drawback doesn’t overshadow the hotel's strengths. The beds offer a generally comfortable sleep experience, though improvements in bedding could enhance comfort further.
Despite being older, with areas in need of updates, the hotel aligns well with its four-star rating by offering a well-maintained setting with a strong price-quality ratio. While its culinary offerings could see improvement, features like the Shams Diving Center attract guests, ensuring a balanced and enjoyable stay. Imperial Shams Abu Soma promises a delightful coastal experience, particularly for families and water sports enthusiasts, complimented by attentive staff and stunning natural surroundings. Show more
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Categories
Resort with Swim Up Bar
Provides a swim-up bar with a relaxed atmosphere and attentive service. The location in Soma Bay offers stunning views and a peaceful environment.
Resort with All Inclusive Packages
Beachfront Resort
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Pool Swim Up Bar Outdoor Pool
Business Resort
Resort with Parking
Accessible Resort
Resort with Gym
Resort with Tennis Courts
4-Star Resort
Resort with Outdoor Pool
Room Types
Double or Twin RoomThis air-conditioned room offers a safety deposit box, a minibar and an en-suite bathroom.
Superior Double RoomThis air-conditioned room offers a safety deposit box, a minibar and an en-suite bathroom.
Guest Reviews
8.4
Very Good
Location
Imperial Shams Abu Soma is praised for its remarkable location, offering guests close proximity to the beach and stunning sea views. Situated near Safaga and within easy reach of a kite surf center, it provides an ideal setting for water sports enthusiasts, especially kiteboarders. The hotel is set in a tranquil area, perfect for families looking for a quiet vacation. Guests can expect spacious, comfortable rooms and a clean beach, contributing to an excellent overall experience. The reception staff, including Mr. Wael, Mr. Ahmed, and Mr. Farag, are noted for their friendliness, enhancing the welcoming atmosphere of the hotel. While it is a bit further from Hurghada, its unique beachfront location makes up for the distance, leaving a lasting impression on visitors.
Breakfast
The breakfast experience at Imperial Shams Abu Soma is generally positive, with guests frequently praising the quality and taste of the food. Many reviews highlight the variety of food available, noting that the food is often varied, amazing, and excellent. There is an emphasis on the freshness and taste, contributing to an overall satisfying breakfast.
However, some guests feel the diversity could be improved, expressing a desire for more variety in meals. The buffet, while tasty and fresh, can appear monotonous and less than expected for those seeking a wide range of options. The availability of beverages starting at 10 AM meets some guests' expectations, but a late breakfast is unavailable, as breakfast service ends at 10 AM. Despite these minor critiques, the breakfast offerings are generally regarded as good by guests.
Dinner
At Imperial Shams Abu Soma, dinner experiences evoke a mix of impressions from guests. Many appreciated the variety and quality of meals, describing the food as tasty with a huge selection at the buffet. Some found the food to be superb or amazing, appreciating the choice offered. However, there are reports of the dining experience needing improvement, specifically in terms of taste and diversity, with some guests finding the food to be average or below the standards expected of a four-star hotel. A few noted a lack of utensils and difficulties in accessing drinking water. Additionally, critiques were raised about the repetitiveness of dishes and the quality of service in the restaurant. Despite these mixed reviews, many guests still found the dinner experience satisfying.
Rooms
Imperial Shams Abu Soma receives generally favorable feedback for its rooms, with guests consistently highlighting the spaciousness and comfort provided. The rooms are frequently described as clean and well-maintained, offering a picturesque view from the terraces which adds to the experience. A significant number of guests appreciate the friendly and professional demeanor of the staff, contributing to a pleasant stay. Several rooms feature large terraces, some even with hot tubs, allowing guests to relax while enjoying stunning views.
However, the hotel is not without its areas for improvement. Some furnishings seem outdated, and a few guests noted issues like unclean refrigerators and unwelcome insects. Despite these concerns, the hotel's commitment to cleanliness is evident, as is the attention to keeping both the rooms and common areas well-maintained. Overall, the rooms at Imperial Shams Abu Soma offer a solid option for travelers seeking comfort and a sense of space.
Beds
At Imperial Shams Abu Soma, guests have shared varied opinions about the quality of the bedding experience. Many have found the beds to be quite comfortable, particularly appreciating the thoughtful placement of the air conditioning, which ensures a restful night's sleep without the direct breeze on one's head. However, some guests suggest that the mattresses could benefit from renewal as they exhibit some wear and tear. While comfort is highlighted positively by several reviewers, others have noted that both the bed linens and the mattresses need updating, with mentions of wear and cleanliness concerns. Pillows also draw mixed feedback, with room for improvement indicated by some guests. Overall, it seems that while the potential for a comfortable sleep is certainly present, enhancements to the bedding amenities could elevate the experience further.
Cleanliness
Imperial Shams Abu Soma appears to deliver a consistently impressive experience when it comes to cleanliness. Guests frequently acknowledge the hotel for being very clean and well-maintained, with rooms described as exceptionally clean and receiving outstanding housekeeping services daily. The hotel's beach is also mentioned as large and clean, providing a pleasant environment for beachgoers. Visitors appreciate the general upkeep of the hotel grounds, including clean pools and well-maintained facilities, which make for a comfortable stay. Although a few comments note the hotel's interior as appearing old and in need of an upgrade, the positive remarks about the sanitary conditions and attentiveness of the staff largely dominate guest feedback. Overall, the general consensus praises the hotel for maintaining a spotless environment and providing friendly and welcoming service throughout.
Staff
The staff at Imperial Shams Abu Soma consistently receives high praise for their exceptional friendliness and professionalism. Guests frequently mention the courteous and attentive nature of the team, emphasizing their willingness to assist and ensure a pleasant stay. The reception staff, particularly Mr. Mahmoud, are highlighted for their efficiency and responsiveness, creating a seamless experience for visitors upon arrival. Restaurant staff, including the managers, are similarly appreciated for their politeness and service quality.
Throughout the hotel, the staff is described as cheerful, helpful, and cooperative, contributing to an atmosphere of warmth and hospitality. Their dedication to service is evident, with many guests noting the team's prompt attention to any concerns or requests. The pervasive friendliness and helpfulness of the staff leave a lasting impression, making guests feel valued and cared for during their stay. The consistent smiles and accommodating nature of the team further enhance the welcoming environment of the hotel, ensuring that visitors depart with fond memories of their interactions with the staff.
Wi-Fi
While staying at the Imperial Shams Abu Soma, guests often find that internet connectivity may not meet their expectations. Although there is some Wi-Fi access available, it's important to note that this comes at an additional cost, and the connection quality can be inconsistent. The hotel's Wi-Fi service is offered in certain areas, sometimes including the restaurant on specific days, but guests have found that the connectivity is not always reliable, especially during peak occupancy periods. Moreover, the internet access is not generally available in the rooms unless guests are willing to pay an extra fee, which some found surprising. For those heavily relying on internet connectivity, it could be beneficial to consider the existing limitations and plan accordingly, perhaps opting for offline activities or securing a mobile internet solution during their stay.
Pool
Imperial Shams Abu Soma boasts a remarkable collection of swimming pools that have garnered enthusiastic praise from guests. With multiple large and clean pools to choose from, visitors can indulge in a variety of swimming experiences suitable for all ages, including child-friendly options. The pools are noted for their cleanliness and striking beauty, providing an excellent spot to relax and enjoy the resort's atmosphere.
The location enhances the poolside experience, with some pools conveniently located near the beach, allowing guests to seamlessly transition between the stunning seaside and the inviting pools. Although there is mention of a smaller aqua area, the overall pool experience remains strong and diverse, contributing to the resort's welcoming vibe. Additionally, the proximity to the sea and the well-kept beach further complement the delightful swimming area, making it a standout feature of the resort.
Beach
Imperial Shams Abu Soma boasts an extraordinary beach, drawing in guests with its stunning vistas and fantastic access. The long, sandy stretch is described as perfect for families, offering excellent opportunities for snorkeling and water activities. Visitors appreciate the spacious, clean, and serene environment, providing a tranquil escape ideal for both relaxation and recreation. The beach is safe and welcoming, making it a wonderful setting for children to play, with added amenities like kids' pools, slides, and playground equipment. Its beauty is matched by its cleanliness and maintenance, ensuring guests enjoy a pristine experience. The beach view from the rooms enhances the overall stay, creating memorable moments against the backdrop of coral-rich waters. The staff, particularly Mr. Mahmoud from reception, are noted for their positive interactions, further enriching the experience. Overall, the beach at Imperial Shams Abu Soma stands out as a premier destination, combining natural beauty with thoughtful amenities for a remarkable coastal retreat.
Family
Imperial Shams Abu Soma emerges as a compelling choice for families seeking a well-rounded vacation experience. At the heart of its appeal is the hotel's family-friendly atmosphere, which makes it perfect for families with children. Many families have found their stay enjoyable, with kids particularly appreciating the Kid’s Club daycare led by the beloved animator Rodaina. This thoughtful amenity adds an engaging dimension to the children’s vacation, ensuring they have a great time.
The accommodation itself is commendable, featuring spacious rooms that enhance comfort for all guests. The staff, including Mr. Mohamed Hassan and Mr. Adel, are noted for their courteous service, contributing to the hotel's inviting environment. Beyond this, the hotel offers a range of family activities and an animation program that provides entertainment for all ages, further enriching the holiday experience.
While tailored for families, the hotel also caters to couples, ensuring a versatile vacation spot for various guests. Whether seeking a lively time or a peaceful retreat, Imperial Shams Abu Soma offers the ideal balance, promising a delightful stay for everyone.
4 Star
Imperial Shams Abu Soma offers a unique charm that aligns well with its four-star rating. The hotel and its facilities are generally well-maintained and clean, appealing to those who appreciate a property that retains a classic ambiance. Despite being somewhat older, with rooms featuring an outdated design and furnishing that could benefit from an upgrade, the hotel manages to uphold a satisfactory price-quality ratio. While guests may encounter occasional maintenance issues, these are offset by the hotel's key highlight: the Shams Diving Center. This feature attracts many visitors, who find it to be a significant draw. However, it should be noted that the culinary experience could be improved, as the food and dinner options fall short in terms of taste and variety compared to other establishments in the same category. The limited availability of sun loungers on the beach may also be a consideration for those seeking more leisurely relaxation. Overall, while not meeting the higher expectations set by some, the hotel fulfills its promise as a comfortable and adequate four-star accommodation.
Yes, Imperial Shams Abu Soma has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Outdoor Pool.
Yes, a spa is available at Imperial Shams Abu Soma.
No, Imperial Shams Abu Soma doesn't allow dogs.
Yes, parking facilities are available at Imperial Shams Abu Soma.