Serenity Alma Heights - Ex Serenity Fun City
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Summary of reviewsSerenity Alma Heights, formerly Serenity Fun City, is lauded for its tranquil and serene ambiance, set against the picturesque backdrop of the Makady Bay desert. The location, though remote, offers stunning marine experiences with a rocky beach that is ideal for snorkeling and diving enthusiasts. Accessible via a convenient shuttle service, the beach is home to vibrant coral reefs teeming with marine life, providing a unique coastal adventure despite the rocky terrain being less suited for traditional swimming.
The resort is celebrated for its family-friendly atmosphere, featuring an extensive water park and numerous pools maintained to high standards of cleanliness. These aquatic offerings exceed expectations with thrilling slides, heated pools, and a variety of water activities that delight guests of all ages. This, combined with family-oriented entertainment programs, makes it an ideal spot for families. The clean and spacious accommodations are highlighted for their comfort and functionality, even though some furnishings may benefit from updates.
Guests experience culinary delight at Serenity Alma Heights, with a wide array of quality dishes offered in both buffet and a la carte formats. The dining experience, described as memorable, benefits from a consistent variety that keeps meals exciting and fresh. The staff across the resort, from housekeeping to reception, win praise for their professional, friendly, and attentive service, enhancing the overall guest experience. However, the Wi-Fi service is noted as a drawback, with connectivity issues in rooms, prompting an opportunity for guests to disconnect and engage in the resort's plethora of activities.
Overall, Serenity Alma Heights promises a serene escape with excellent snorkeling, a vibrant family-friendly environment, and outstanding service, culminating in a highly recommended destination for a peaceful and enjoyable Red Sea retreat.
Categories
The resort is celebrated for its family-friendly atmosphere, featuring an extensive water park and numerous pools maintained to high standards of cleanliness. These aquatic offerings exceed expectations with thrilling slides, heated pools, and a variety of water activities that delight guests of all ages. This, combined with family-oriented entertainment programs, makes it an ideal spot for families. The clean and spacious accommodations are highlighted for their comfort and functionality, even though some furnishings may benefit from updates.
Guests experience culinary delight at Serenity Alma Heights, with a wide array of quality dishes offered in both buffet and a la carte formats. The dining experience, described as memorable, benefits from a consistent variety that keeps meals exciting and fresh. The staff across the resort, from housekeeping to reception, win praise for their professional, friendly, and attentive service, enhancing the overall guest experience. However, the Wi-Fi service is noted as a drawback, with connectivity issues in rooms, prompting an opportunity for guests to disconnect and engage in the resort's plethora of activities.
Overall, Serenity Alma Heights promises a serene escape with excellent snorkeling, a vibrant family-friendly environment, and outstanding service, culminating in a highly recommended destination for a peaceful and enjoyable Red Sea retreat.
Resort with Outdoor Pool
Recognized for having one of the best water parks in Hurghada, this resort features luxurious pools and a variety of water slides and attractions.
Resort with Water Park
Offers one of the best water parks in Hurghada, along with many entertainment options for kids, various water slides, and an amusement park. It features luxurious pools, delicious cuisine, and exciting animation, positioned as a family hotel.
Resort with Pool Water Slide
Previously known as Serenity Fun City, this resort features an aqua park with 26 slides. Besides the water park, it offers an amusement park, luxurious pools, and diverse cuisine, making it ideal for families with children.
Resort with All Inclusive Packages
Luxury Resort
Beachfront Resort
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Heated Pool Wave Pool Pool Water Slide Water Park Lazy River Outdoor Pool
Business Resort
Resort with Parking
Resort with Gym
Resort with Tennis Courts
5-Star Resort
Resort with Lazy River
Resort with Wave Pool
Resort with Heated Pool
Guest Reviews
Serenity Alma Heights offers a unique and tranquil retreat, situated slightly remote in the desert, yet beautifully positioned near Makady Bay. While the hotel is somewhat distant from Hurghada city center, guests appreciate the stunning beach and the chance to explore the coral reef with its colorful fish and starfish, making it an excellent spot for snorkeling and diving. Though the beach has rocky areas and isn't ideal for traditional swimming, the convenient shuttle service throughout the day ensures easy access. The proximity to Serenity Beach provides direct access to marine delights despite the less sandy terrain.
The tranquility extends beyond the beach, with the peaceful resort boasting family-friendly amenities, such as water games and a Luna Park that keeps children entertained during the evenings. Guests enjoy the views, whether of the water park or the pool, complemented by an array of helpful facilities, including a pharmacy. While the location might lack immediate urban diversions, it offers serenity and an opportunity to reconnect with nature. Despite a quieter atmosphere post-10 PM, the hotel's well-equipped offerings and excellent diving center compensate for its remote charm. Thus, Serenity Alma Heights makes for a convenient and refreshing escape in the Red Sea region, particularly ideal for those seeking a serene snorkeling experience.
Serenity Alma Heights offers a breakfast experience that generally impresses guests with its variety and quality. The hotel's buffet-style spread features a wide range of dishes, ensuring that diners can enjoy different options every day. This variety is highlighted by the fact that meals stay consistent throughout a week-long stay, yet still offer new dishes regularly. Guests have praised the hotel's extensive menu and the excellent quality and taste of the food, noting both the main restaurant and the quieter poolside option for breakfast.
While some reviews mention that the breakfast could be better, others describe it as superb with plenty of options. Quick replenishment of items ensures abundance at all times, and the ability to have breakfast packed demonstrates the hotel's flexibility and customer service orientation. Despite a few negative remarks, the overall impression is one of a delightful culinary experience with plenty of delicious choices to satisfy varied tastes, keeping even the youngest guests content throughout the day.
At Serenity Alma Heights, guests consistently rave about the quality and variety of the dining experiences available throughout the day. The main restaurant offers a tantalizing array of dishes that promise to satisfy diverse palates. Regularly changing menus ensure that meals remain fresh and exciting, with many visitors highlighting how dinner, in particular, made their stay memorable, including special occasions like the magnificent Christmas dinner.
The hotel prides itself on providing food that is not only delicious but also safe, allowing guests to enjoy their meals without concerns. Quality is a recurring theme, with reviews praising both the high standards of the buffet and the wide selection of tasty options available every day. Desserts and salads have been noted as standout features, adding extra delight to the dining experience.
While the food is generally celebrated for its taste and presentation, some reviews suggest that improvement in diversity could further enhance the overall offering. Nonetheless, guests appreciate being able to order snacks right at their table, with friendly staff contributing to a pleasant dining atmosphere.
Overall, Serenity Alma Heights delivers an excellent dining experience complemented by friendly service and varied, high-quality meals that leave a lasting impression on its guests.
Serenity Alma Heights - Ex Serenity Fun City provides guests with spacious and clean accommodations, consistently praised for their comfort and daily cleanliness. Many visitors appreciated the sizable, well-equipped rooms that catered well to families, with some enjoying lovely views of the pool or garden. The dedicated staff, like Abdellah, received commendations for their attentive service.
However, the rooms show signs of aging, with dated furnishings and occasional maintenance issues, such as noisy air conditioning and less-than-ideal bathrooms. While the accommodations remain functional and generally comfortable, guests noted that renovations would enhance the overall experience. Despite these minor setbacks, the overall cleanliness and comfort contributed positively to the guest experience.
Serenity Alma Heights, formerly Serenity Fun City, offers guests a mixed experience when it comes to the comfort of its beds. Many visitors have praised the hotel for its comfortable beds and spacious rooms, appreciating the large size which can accommodate multiple people comfortably, making it a suitable choice for families or groups. The bedding is mentioned as being comfy, which adds to the restful ambiance of the accommodations.
However, several guests have noted issues with the mattresses, with some describing them as sagging, creaking, or simply uncomfortable. There are also comments about the quality of the mattresses being below average, suggesting that they could benefit from an upgrade to enhance the overall sleeping experience.
While the rooms are described as spacious and clean, a few reviews point out concerns regarding cleanliness of bed sheets and issues like noisy air conditioning, which might detract from a restful stay. Nonetheless, for travelers prioritizing room size and general comfort, Serenity Alma Heights provides a comfortable option, though attention to details such as mattress quality and general upkeep could make guest stays even more delightful.
Serenity Alma Heights, formerly known as Serenity Fun City, makes a memorable impression with its unwavering commitment to cleanliness. Guest reviews consistently highlight the hotel's immaculate state, describing the entire property as extremely clean and well-maintained. Both public areas and rooms are kept spotless, with daily cleaning routines that ensure spaces remain fresh and inviting throughout the stay. The pools are also praised for their cleanliness, providing a welcoming environment for relaxation.
The hotel's dedication to hygiene resonates through the consistent mention of pleasant scents and well-pressed staff uniforms, complementing the overall tidy appearance. Guests appreciate the friendly and respectful cleaning staff who maintain exceptional attention to detail and professionalism, contributing to a comfortable and enjoyable experience. Despite some isolated occurrences of dust in rooms and other minor issues, the overall reception towards cleanliness is overwhelmingly positive.
In addition to the pristine conditions, the hotel ensures a well-organized environment with good service, enhancing the overall ambiance. While there were minor criticisms about the coordination of services and some dated beach facilities, these concerns appear to be exceptions rather than the norm. Overall, Serenity Alma Heights impresses with its cleanliness and organization, ensuring that guests feel comfortable and well-cared-for during their stay.
At Serenity Alma Heights, the staff shines brightly, offering an extraordinary level of service and hospitality that leaves a lasting impression on guests. Known for their exceptional professionalism and eagerness to make every stay enjoyable, the team is consistently described as friendly, attentive, and incredibly helpful. Special mentions of staff members, including those at the reception like Mr. Ihab, Mr. Ahmed, Mr. Abdullah, Mr. Ziad, and Mr. Emad, highlight their dedication and support in managing guest needs and special requests efficiently.
The hotel environment is elevated by the cheerful and welcoming demeanor of the entire staff, whether at reception, restaurants, bars, housekeeping, or the pool and aqua areas. Guests frequently note the warmth and politeness of the team, with particular appreciation for the hardworking and attentive waiters, bar staff, and animation team. Across all areas of the resort, staff members are praised for their cooperative nature, attention to detail, and willingness to go above and beyond to ensure guests feel at home.
This outstanding commitment to guest satisfaction is reflected in the excellent reviews, with many guests describing the staff as the standout aspect of their visit. With a reputation for extraordinary care and a friendly attitude throughout the resort, Serenity Alma Heights delivers impeccable service that significantly enhances the guest experience.
Serenity Alma Heights struggles with providing reliable Wi-Fi across the hotel premises, particularly in the guest rooms. Many reviews mention that the internet signal is weak and often unusable, leaving some guests without access altogether. While the Wi-Fi in public areas like the lobby appears to be more stable, the experience in individual rooms leaves much to be desired. Guests frequently encounter limited access and slow speeds, making it difficult to accomplish tasks that require a steady connection. Despite these challenges, some travelers enjoy the opportunity to disconnect from screens and focus on other activities, aided by the hotel's excellent service and well-organized excursions. Overall, the lackluster internet coverage stands as a notable downside in an otherwise positive hospitality experience at Serenity Alma Heights.
Serenity Alma Heights, previously known as Serenity Fun City, stands out for its impressive array of aquatic attractions that appeal to guests of all ages. The resort features numerous pools, including large and beautifully maintained ones that provide ample space for relaxation and enjoyment. Cleanliness is consistently highlighted, with the pools kept clean throughout the day. The pool staff is noted for their dedication, ensuring guests have access to sunbeds and parasols easily, contributing to a seamless experience.
A particular highlight is the water park, which exceeds expectations with its thrilling slides, rides, and entertaining water games. The wave pool and crazy river offer additional fun, with little to no waiting time at the slides, making them a favorite attraction for children and families. The resort also boasts an extensive selection of heated pools, making it a suitable destination even as temperatures drop in winter.
While most guests find the pool temperature agreeable, some have noted that certain pools and water attractions can be cold, which may impact enjoyment for some visitors. Nonetheless, the overall infrastructure of the resort, including the restaurant and various amenities, is of high quality, supported by friendly and professional staff.
The resort is recognized for being kid-friendly, with a variety of aqua activities designed to delight younger guests, ensuring they have a memorable time. Although the beach may not be its strongest feature, Serenity Alma Heights compensates with its outstanding pool offerings and water park area, making it an attractive destination for those seeking aquatic entertainment and relaxation.
Serenity Alma Heights offers guests access to a nearby beach that promises a captivating experience for snorkelers and divers. While the beach is rocky and features an abundance of reefs, these natural formations provide an excellent opportunity for observing vibrant marine life, including colorful fish and stunning coral reefs. The clean and cozy beach environment, despite its rocky terrain, is ideal for those eager to explore the underwater world. Although the beach may not be suitable for swimming, especially for families with children due to its rocky surface and steep areas, adventurous visitors can enjoy snorkeling from the pier, where deeper sections are accessible.
The hotel facilitates easy access to the neighboring beach with a convenient shuttle service running every 15 minutes, ensuring guests can enjoy a day by the sea with sun loungers and umbrellas available for relaxation. While the beach itself may not be pristine, the spectacular reef compensates with its breathtaking beauty. Serenity Alma Heights thus provides a unique coastal experience crafted for diving and snorkeling enthusiasts seeking to immerse themselves in the natural wonders of the Red Sea.
Serenity Alma Heights, formerly known as Serenity Fun City, stands out as an extraordinary family-friendly destination, particularly catering to families with young children. The resort offers a vast array of recreational activities and has earned high praise for its excellent water park, complete with numerous slides and pools that entertain all ages. This expansive resort, nestled next to a beautiful reef, is a paradise for children; its facilities are perfectly tailored to ensure kids have endless fun.
Family rooms provide comfortable accommodation, affirming the resort's commitment to a relaxed family stay. The welcoming and attentive staff enhance the experience by organizing engaging activities, making sure guests are comfortable and entertained without being intrusive. Morning and evening entertainment programs are especially popular, adding to the family-oriented atmosphere.
The resort's excellent amenities and careful attention to children's entertainment make it a perfect holiday choice, offering exceptional value and an unforgettable experience. Whether enjoying the warm weather by the sea or partaking in family tubing sessions, families find everything they need for a memorable vacation, making Serenity Alma Heights a highly recommended destination for those traveling with children.
Serenity Alma Heights, formerly known as Serenity Fun City, offers an intriguing blend of experiences with mixed perceptions of its five-star status. While some visitors describe their stay as a quintessential five-star hotel experience, highlighting exceptional service and facilities that surpass expectations, others suggest it may not quite meet the five-star benchmark, particularly on an international scale. Despite the varied opinions, many guests commend the hospitality team for exceeding expectations and recommend the hotel confidently, suggesting it provides good value for money. Facilities such as children's toys and fresh juices come at an additional cost, which didn’t align with some guests' five-star expectations. Overall, while the consensus on its star rating varies, the hotel provides service and amenities that many consider to be on par with the best hotels in Egypt.
Serenity Alma Heights, formerly known as Serenity Fun City, offers an all-inclusive experience that tends to evoke mixed impressions among its guests. It features a commendable selection of restaurants, with the à la carte dining options being a standout aspect of the package. Although some reviews highlight the exceptional nature of the all-inclusive service, describing it as the height of luxury, others perceive that it falls short of expectations, likening the food offerings to a corporate cafeteria.
While the all-inclusive package covers many meals, certain aspects such as drinks from the minibar and fruit plates require extra payment. This has led some guests to question the comprehensiveness of the 'soft' all-inclusive label. Additionally, elements like Luna Park also incur charges, which can be a point of contention for those expecting an entirely inclusive experience.
The hotel's four-star rating is sometimes regarded as aligning more closely with a three-star standard under European criteria. On the plus side, Serenity Alma Heights accommodates food allergies and provides healthy dining options, which is a significant advantage for many visitors. However, the quality of food is often perceived as average, a common trait among similar all-inclusive establishments in the region.
While the all-inclusive package includes most buffet dining experiences, guests may find certain amenities, such as Turkish coffee, missing. Despite these nuances, many guests still recommend opting for the all-inclusive package to fully enjoy the hotel's offerings at an agreeable value. Overall, Serenity Alma Heights is considered a good choice for those seeking a typical Egyptian all-inclusive hotel experience.
Serenity Alma Heights, formerly known as Serenity Fun City, offers a vibrant water park experience that caters to both adults and children. Guests have praised the diverse and thrilling water slides, which provide endless hours of enjoyment. The wave pool and crazy river add to the excitement, delivering a lively aquatic adventure for all ages. While there may be only eight slides, visitors have highlighted that their quality and range make them a favorite among families, ensuring a fun-filled day at the park. Despite the limited number, the variety of slides helps keep the experience enjoyable, particularly for children.
Serenity Alma Heights offers an impressive outdoor pool experience that has garnered praise from its guests. The pools are described as large, clean, and fabulously maintained, providing a setting that invites relaxation and enjoyment. The partially heated pool is especially appreciated, especially during cooler months. Guests admire the stunning and well-maintained outdoor area, which includes the added attraction of the aqua park and wave pool. Although some found the main pool to be too cold, overall, the variety and quality of the swimming facilities contribute significantly to a memorable stay at the resort.
Serenity Alma Heights boasts a magnificent water park that consistently receives high praise for its diverse and exciting attractions. The on-site aqua park is highlighted as a standout feature, offering an array of slides and pools that appeal to both adults and children. Guests appreciate the wave pool and the well-maintained recreational facilities, which include both daytime and evening attractions like an amusement park.
The water park is described as accommodating for all age groups, ensuring that it is enjoyable for everyone. Guests frequently mention the outstanding customer service, with staff noted for being cheerful, friendly, and hardworking. The aqua park itself is not the largest, but it efficiently packs in a variety of main slides and water games, providing endless fun and delight for families.
Visitors remark on the vibrant atmosphere created by the animation team and the high-quality food available on the premises. The combination of diverse aquatics and fantastic water slides makes the park a haven of excitement, ensuring that both children and adults leave with cherished memories of their time at the hotel.
Serenity Alma Heights - Ex Serenity Fun City impresses guests with its luxurious accommodations, leaving little to desire. The rooms are described as spacious and luxurious, though some suggest they could benefit from minor touch-ups. Hospitality at the hotel consistently exceeds expectations, contributing to its reputation as among the most beautiful and luxurious hotels. While there is some debate on whether it qualifies as a true 5-star hotel, many guests consider it worthy of this rating, emphasizing its exceptional quality and service. Serenity Alma Heights presents a wonderful fusion of fun, luxury, and outstanding service, ensuring a memorable stay for its visitors.
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Location
The tranquility extends beyond the beach, with the peaceful resort boasting family-friendly amenities, such as water games and a Luna Park that keeps children entertained during the evenings. Guests enjoy the views, whether of the water park or the pool, complemented by an array of helpful facilities, including a pharmacy. While the location might lack immediate urban diversions, it offers serenity and an opportunity to reconnect with nature. Despite a quieter atmosphere post-10 PM, the hotel's well-equipped offerings and excellent diving center compensate for its remote charm. Thus, Serenity Alma Heights makes for a convenient and refreshing escape in the Red Sea region, particularly ideal for those seeking a serene snorkeling experience.
Breakfast
While some reviews mention that the breakfast could be better, others describe it as superb with plenty of options. Quick replenishment of items ensures abundance at all times, and the ability to have breakfast packed demonstrates the hotel's flexibility and customer service orientation. Despite a few negative remarks, the overall impression is one of a delightful culinary experience with plenty of delicious choices to satisfy varied tastes, keeping even the youngest guests content throughout the day.
Dinner
The hotel prides itself on providing food that is not only delicious but also safe, allowing guests to enjoy their meals without concerns. Quality is a recurring theme, with reviews praising both the high standards of the buffet and the wide selection of tasty options available every day. Desserts and salads have been noted as standout features, adding extra delight to the dining experience.
While the food is generally celebrated for its taste and presentation, some reviews suggest that improvement in diversity could further enhance the overall offering. Nonetheless, guests appreciate being able to order snacks right at their table, with friendly staff contributing to a pleasant dining atmosphere.
Overall, Serenity Alma Heights delivers an excellent dining experience complemented by friendly service and varied, high-quality meals that leave a lasting impression on its guests.
Rooms
However, the rooms show signs of aging, with dated furnishings and occasional maintenance issues, such as noisy air conditioning and less-than-ideal bathrooms. While the accommodations remain functional and generally comfortable, guests noted that renovations would enhance the overall experience. Despite these minor setbacks, the overall cleanliness and comfort contributed positively to the guest experience.
Beds
However, several guests have noted issues with the mattresses, with some describing them as sagging, creaking, or simply uncomfortable. There are also comments about the quality of the mattresses being below average, suggesting that they could benefit from an upgrade to enhance the overall sleeping experience.
While the rooms are described as spacious and clean, a few reviews point out concerns regarding cleanliness of bed sheets and issues like noisy air conditioning, which might detract from a restful stay. Nonetheless, for travelers prioritizing room size and general comfort, Serenity Alma Heights provides a comfortable option, though attention to details such as mattress quality and general upkeep could make guest stays even more delightful.
Cleanliness
The hotel's dedication to hygiene resonates through the consistent mention of pleasant scents and well-pressed staff uniforms, complementing the overall tidy appearance. Guests appreciate the friendly and respectful cleaning staff who maintain exceptional attention to detail and professionalism, contributing to a comfortable and enjoyable experience. Despite some isolated occurrences of dust in rooms and other minor issues, the overall reception towards cleanliness is overwhelmingly positive.
In addition to the pristine conditions, the hotel ensures a well-organized environment with good service, enhancing the overall ambiance. While there were minor criticisms about the coordination of services and some dated beach facilities, these concerns appear to be exceptions rather than the norm. Overall, Serenity Alma Heights impresses with its cleanliness and organization, ensuring that guests feel comfortable and well-cared-for during their stay.
Staff
The hotel environment is elevated by the cheerful and welcoming demeanor of the entire staff, whether at reception, restaurants, bars, housekeeping, or the pool and aqua areas. Guests frequently note the warmth and politeness of the team, with particular appreciation for the hardworking and attentive waiters, bar staff, and animation team. Across all areas of the resort, staff members are praised for their cooperative nature, attention to detail, and willingness to go above and beyond to ensure guests feel at home.
This outstanding commitment to guest satisfaction is reflected in the excellent reviews, with many guests describing the staff as the standout aspect of their visit. With a reputation for extraordinary care and a friendly attitude throughout the resort, Serenity Alma Heights delivers impeccable service that significantly enhances the guest experience.
Wi-Fi
Pool
A particular highlight is the water park, which exceeds expectations with its thrilling slides, rides, and entertaining water games. The wave pool and crazy river offer additional fun, with little to no waiting time at the slides, making them a favorite attraction for children and families. The resort also boasts an extensive selection of heated pools, making it a suitable destination even as temperatures drop in winter.
While most guests find the pool temperature agreeable, some have noted that certain pools and water attractions can be cold, which may impact enjoyment for some visitors. Nonetheless, the overall infrastructure of the resort, including the restaurant and various amenities, is of high quality, supported by friendly and professional staff.
The resort is recognized for being kid-friendly, with a variety of aqua activities designed to delight younger guests, ensuring they have a memorable time. Although the beach may not be its strongest feature, Serenity Alma Heights compensates with its outstanding pool offerings and water park area, making it an attractive destination for those seeking aquatic entertainment and relaxation.
Beach
The hotel facilitates easy access to the neighboring beach with a convenient shuttle service running every 15 minutes, ensuring guests can enjoy a day by the sea with sun loungers and umbrellas available for relaxation. While the beach itself may not be pristine, the spectacular reef compensates with its breathtaking beauty. Serenity Alma Heights thus provides a unique coastal experience crafted for diving and snorkeling enthusiasts seeking to immerse themselves in the natural wonders of the Red Sea.
Family
Family rooms provide comfortable accommodation, affirming the resort's commitment to a relaxed family stay. The welcoming and attentive staff enhance the experience by organizing engaging activities, making sure guests are comfortable and entertained without being intrusive. Morning and evening entertainment programs are especially popular, adding to the family-oriented atmosphere.
The resort's excellent amenities and careful attention to children's entertainment make it a perfect holiday choice, offering exceptional value and an unforgettable experience. Whether enjoying the warm weather by the sea or partaking in family tubing sessions, families find everything they need for a memorable vacation, making Serenity Alma Heights a highly recommended destination for those traveling with children.
5 Star
All-Inclusive Packages
While the all-inclusive package covers many meals, certain aspects such as drinks from the minibar and fruit plates require extra payment. This has led some guests to question the comprehensiveness of the 'soft' all-inclusive label. Additionally, elements like Luna Park also incur charges, which can be a point of contention for those expecting an entirely inclusive experience.
The hotel's four-star rating is sometimes regarded as aligning more closely with a three-star standard under European criteria. On the plus side, Serenity Alma Heights accommodates food allergies and provides healthy dining options, which is a significant advantage for many visitors. However, the quality of food is often perceived as average, a common trait among similar all-inclusive establishments in the region.
While the all-inclusive package includes most buffet dining experiences, guests may find certain amenities, such as Turkish coffee, missing. Despite these nuances, many guests still recommend opting for the all-inclusive package to fully enjoy the hotel's offerings at an agreeable value. Overall, Serenity Alma Heights is considered a good choice for those seeking a typical Egyptian all-inclusive hotel experience.
Pool Water Slide
Outdoor Pool
Water Park
The water park is described as accommodating for all age groups, ensuring that it is enjoyable for everyone. Guests frequently mention the outstanding customer service, with staff noted for being cheerful, friendly, and hardworking. The aqua park itself is not the largest, but it efficiently packs in a variety of main slides and water games, providing endless fun and delight for families.
Visitors remark on the vibrant atmosphere created by the animation team and the high-quality food available on the premises. The combination of diverse aquatics and fantastic water slides makes the park a haven of excitement, ensuring that both children and adults leave with cherished memories of their time at the hotel.
Luxury
Yes, Serenity Alma Heights - Ex Serenity Fun City has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Water Slide, Wave Pool, Outdoor Pool, Water Park, Lazy River.
Yes, a spa is available at Serenity Alma Heights - Ex Serenity Fun City.
No, Serenity Alma Heights - Ex Serenity Fun City doesn't allow dogs.
Yes, parking facilities are available at Serenity Alma Heights - Ex Serenity Fun City.
Yes, Serenity Alma Heights - Ex Serenity Fun City has a gym.
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