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Summary of reviewsHoliday Inn Express Washington DC-BW Parkway by IHG is highly appreciated for its strategic location in Maryland, offering easy access to Washington DC and surrounding attractions. The hotel's proximity to essential services and retail outlets like Walmart ensures convenience for guests, while the shuttle service to the metro enhances connectivity, allowing visitors to explore DC's vibrant landmarks without hassle. Free parking and connections to major highways further simplify travel for those driving between Baltimore Washington Airport and DC.
Guests laud the hotel's breakfast as a highlight of their stay, with diverse offerings including hot and cold selections like omelets, pancakes, and beverages. The breakfast area is well-maintained, supported by friendly staff, adding great value to the guest experience despite a few mentions of typical American service practices.
Rooms receive positive feedback for cleanliness, spaciousness, and comfort, featuring modern amenities such as microwaves and mini-fridges. The hotel's mattresses and bedding are frequently praised, contributing to restful nights. The efficient and helpful staff, including names like Ciera and Evelyn, enhance the welcoming atmosphere, providing professional and courteous service that often exceeds expectations.
Cleanliness is a defining feature of the hotel, with spotless rooms and well-organized common areas, despite occasional concerns about smoke in certain hallways. The attentive staff contribute to the hotel's reputation for comfort, safety, and a homely feel.
Free WiFi is reliable and appreciated, aligning with the hotel's overall value proposition that includes complimentary amenities like parking and breakfast. While there are rare reports of WiFi issues, the service generally meets guest expectations.
Families find the hotel accommodating and comfortable, with spacious rooms and modern amenities supporting their needs. The location ensures convenient access to dining and shopping, while budget-friendly offerings make it appealing for families seeking value and quality.
Beds at the hotel are consistently praised for their comfort, offering options between soft and firm pillows, contributing to a tranquil and satisfying stay. The clean and cozy sleeping arrangements enhance the overall appeal of this well-appointed hotel. Overall, the Holiday Inn Express Washington DC-BW Parkway by IHG leaves guests with a favorable impression, combining convenience, comfort, and quality service to ensure a positive stay experience. Show more
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Categories
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Standard King RoomThis room features a flat-screen TV, microwave, fridge and tea/coffee-making facilities.
King Room - Mobility Access/Hearing AccessibleWheelchair roll-in shower
King Room - Disability Access Roll in ShowerWheelchair Access
Standard King Room with Extra Floor SpaceThis room features an en suite spa bath. It includes a flat-screen TV, microwave, fridge and tea/coffee-making facilities.
Standard Double Room with Two Double BedsThis room features a flat-screen TV, microwave, fridge and tea/coffee-making facilities.
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Guest Reviews
7.6
Good
Location
Nestled in Maryland, the Holiday Inn Express Washington DC-BW Parkway offers a strategically convenient location for visitors eager to explore Washington, DC. The hotel stands out for its proximity to numerous shops, cafes, and essential services, making it an ideal choice for travelers. With retail outlets like Walmart and Royal Farms nearby, guests find it easy to access daily necessities and dining options, all within walking distance.
The hotel's location provides seamless connectivity to both downtown DC and surrounding attractions. Public transportation, including a shuttle service to the nearest metro station, allows guests to bypass the notorious DC traffic while enjoying easy access to the city's iconic monuments and museums. The commute to the heart of DC takes approximately 15-20 minutes, making it an efficient choice for visitors who wish to immerse themselves in the vibrant capital without being in the center of its hustle.
For those traveling by car, the hotel offers free parking and serves as a perfect midpoint between Baltimore Washington Airport and DC. It's well-positioned near major highways and interstate connections, simplifying travel to nearby locales. Guests have praised the hotel's excellent location, friendly staff, and above-average breakfast, all contributing to a positive overall experience. Whether visiting family, attending events, or simply touring DC, this hotel provides a practical and comfortable stay with a wide array of conveniences at its doorstep.
Breakfast
Guests staying at the Holiday Inn Express Washington DC-BW Parkway by IHG consistently praised the hotel's breakfast offerings, highlighting it as a standout feature of their stay. The breakfast was often described as excellent, wonderful, and exceeding expectations, with ample choices that catered to a variety of tastes. Many appreciated the mix of hot and cold selections, including delicious options such as omelets, sausages, pancakes, waffles, cinnamon rolls, cereals, and a range of beverages. The presence of a pancake maker was a delightful surprise for some of the guests, who noted it as a unique feature.
While the breakfast generally received high marks, a few guests felt the variety could be improved, though this did not significantly detract from the overall positive impressions. The breakfast area was found to be well-maintained, and the friendly and accommodating staff added to the pleasant experience. Despite a few mentions of typical American breakfast service using disposable plates, the consensus was that the breakfast provided ample variety and quality.
Overall, the breakfast experience at the Holiday Inn Express DC-BW Parkway adds great value to a stay, ensuring guests start their day on a satisfying note.
Rooms
The rooms at Holiday Inn Express Washington DC-BW Parkway by IHG have garnered positive feedback for their cleanliness, spaciousness, and comfort. Guests consistently highlight the modern, attractive decor and up-to-date facilities, including amenities such as a microwave and mini-fridge. The mattresses and bedding are often praised for their comfort, with some visitors noting the quiet and cozy environment that enhances their stay. Many appreciate the large and well-appointed rooms, ideal for both solo travelers and groups, ensuring a pleasant and relaxing experience. Despite the occasional mention of mattresses that could be more supportive, the overall accommodations are seen as above average, offering good value for money. The hotel staff is commended for their helpfulness and efficient service, contributing to a comfortable and secure atmosphere. With a convenient location close to DC, guests find the hotel to be clean, affordable, and satisfying, whether for short visits or extended stays.
Beds
The beds at the Holiday Inn Express Washington DC-BW Parkway have received overwhelmingly positive feedback from guests. Many visitors have praised the beds for being exceptionally comfortable, offering a restful night's sleep akin to sleeping like a baby. Comfort is a recurring theme, with numerous guests noting the coziness and support provided by the beds and pillows, which often feature a choice between soft and hard options. While a few reviews mentioned softer mattresses and pillows, the majority of guests expressed satisfaction with their sleeping arrangements, highlighting the cleanliness of both the bedding and the rooms, contributing further to a pleasant stay. Overall, the beds contribute significantly to the tranquility and comfort that guests experience, adding to the appeal of this well-appointed hotel.
Cleanliness
The Holiday Inn Express Washington DC-BW Parkway consistently impresses guests with its high standards of cleanliness. Visitors praise the hotel for its spotless rooms, well-maintained common areas, and clean bathrooms. It seems that the staff genuinely excel at managing the property's hygiene, often providing fresh linens and towels promptly upon request. The hotel is described as clean, comfortable, and organized, offering guests a safe environment that contributes to a restful night's sleep. Many guests express satisfaction with the overall condition of the hotel, noting its updated facilities and the feeling of homeliness it provides. Despite some complaints about the smell of smoke in certain hallways, the positive aspects of cleanliness and comfort generally define the guest experience. Additionally, the hotel staff receive many commendations for their friendly and attentive service, enhancing the overall sense of satisfaction among those who stay. The convenient location and good breakfast options further add to the appeal, ensuring that most guests leave with a favorable impression of the Holiday Inn Express Washington DC-BW Parkway.
Staff
Navigating the warm welcome at Holiday Inn Express Washington DC-BW Parkway by IHG unveils a tapestry woven with exceptional customer service. Guests frequently praise the hospitable and accommodating nature of the hotel's staff, especially singling out the front desk crew for their professionalism and courteous demeanor. Names like Ciera, Evelyn, Cindy, and Jose emerge as shining examples of the personalized care offered to visitors. Described consistently as very friendly, helpful, and attentive, the staff maintains fluency in both English and Spanish, ensuring a seamless experience for all guests.
The team's dedication to service excellence is evident in their proactive approach, aiding check-ins and addressing inquiries with smiles and swift responses. Their ability to provide valuable local information and assistance stands out, making the often daunting task of exploring Washington D.C. feel more navigable. Even the shuttle drivers contribute to the overwhelmingly positive experience, with remarks about their friendliness and respectfulness.
While overwhelmingly positive, there are instances where the service did not meet expectations, highlighting the occasional variance in staff interactions. Despite these rare occurrences, the overall guest experience remains notably enhanced by a group of staff members who seem to make the guests' comfort and satisfaction their priority, leading many to express intentions of future returns.
Wi-Fi
Holiday Inn Express Washington DC-BW Parkway by IHG stands out for providing reliable WiFi, making it a practical choice for travelers who value staying connected. Guests frequently commend the WiFi as nice and good, highlighting its functionality and reliability. The hotel strikes a balance between affordability and convenience, offering a variety of complimentary amenities such as free WiFi, a microwave, mini-fridge, parking, and breakfast. These features enhance the overall value of the stay, appealing to those seeking a comfortable and well-equipped lodging experience. While there are occasional reports of WiFi issues in public areas like the lobby, the generally positive feedback suggests that the internet service meets expectations for most guests.
Family
At Holiday Inn Express Washington DC-BW Parkway by IHG, families traveling with kids can find a welcoming and comfortable environment. The hotel's spacious rooms cater well to families, ensuring ample space for everyone to relax. Guests have noted that the staff are incredibly helpful and attentive, ready to accommodate the varied needs of traveling families. Along with comfortable beds and modern amenities, the hotel offers a complimentary breakfast that is particularly appreciated by guests, starting the day off on a delicious and convenient note.
The location also provides easy access to nearby conveniences such as Walmart and dining options, making it easier for families to plan their outings. Amenities like a whirlpool add an extra layer of relaxation after a long day of activities. It's evident that the hotel has undergone positive upgrades, enhancing the overall experience for its guests. The safety and cleanliness of the premises have been highlighted, contributing to a pleasant family stay. Furthermore, the budget-friendly nature of this hotel makes it an appealing choice for families seeking value without compromising on comfort and quality.
No, Holiday Inn Express Washington DC-BW Parkway by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Washington DC-BW Parkway by IHG.
No, Holiday Inn Express Washington DC-BW Parkway by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Washington DC-BW Parkway by IHG.
Yes, Holiday Inn Express Washington DC-BW Parkway by IHG has a gym.