Ica-14.04847400,
-75.75199600,
Av. La Angostura 400, Altura Del Kl. 300 De La Panamericana Sur(Show on Map)
8.8
Excellent
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Summary of reviewsHotel Las Dunas, situated in a picturesque countryside setting near Lima, is known for its beautiful grounds, stylish rooms and well-maintained facilities, making it an ideal retreat for those seeking peace and tranquility. The hotel's proximity to the beach, its safe neighborhood and a variety of activities for all ages make it a popular choice for families. Guests often praise the attentive staff for their friendliness and professionalism, which significantly enhances the overall guest experience.
While the breakfast service at Hotel Las Dunas is generally well-regarded for its rich selection of dishes and excellent coffee, there are mixed opinions regarding its variety and consistency. Some guests have noted occasional issues with the breakfast buffet and a desire for more options. Despite these occasional shortcomings, the dining atmosphere remains positive due to the friendly and attentive staff.
Dinner experiences at the hotel are often highlighted for the delicious food and excellent service, though some guests feel there is room for improvement in menu variety and pricing. The quality of the meals is generally praised, but there have been mentions of certain dishes being served cold and a few guests finding the food quality inconsistent.
Room comfort and spaciousness receive mostly positive feedback with many guests appreciating clean bathrooms, modern hygiene facilities and beautiful garden views. However, some rooms have been noted as outdated with occasional maintenance concerns. Despite these few issues, the overall setting and environment of the hotel contribute to a comfortable stay.
Exceptional cleanliness is a standout feature at Hotel Las Dunas with guests frequently commending the immaculate condition of both interiors and exteriors. The hotel's attention to hygiene, including the use of shoe disinfection liquids at room entrances, reinforces a sanitary environment, adding to guests' comfort.
The multiple swimming pools at Hotel Las Dunas are a significant highlight, renowned for their cleanliness and beautiful design. Families especially appreciate the variety of pools and activities that cater to children, ensuring an enjoyable and engaging stay for all family members. The heated pools are particularly popular, offering a pleasant experience year-round. The hotel's expansive green areas and charming restaurant further enhance the poolside experience.
While the free Wi-Fi connectivity at Hotel Las Dunas occasionally faces criticism for its inconsistent signal strength, the hotel excels in other areas such as family-friendly amenities and activities. The children's pool, complete with games and a slide, is a major attraction, providing a safe and fun environment for kids.
Overall, Hotel Las Dunas is recommended for its beautiful location, excellent staff service, high standards of cleanliness and family-friendly facilities. Although there are areas for improvement, particularly in room updates and Wi-Fi strength, the positive aspects significantly contribute to a memorable and satisfying stay for guests. Show more
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Categories
Hotel with Spa
Hotel Las Dunas offers a spa and a variety of recreational amenities. It is a well-known hotel in Ica, near Chincha, and likely provides a comprehensive spa experience.
Family Friendly Hotel
This hotel features 5 outdoor swimming pools, a golf course, and a full-service spa, making it an excellent choice for families seeking recreation and relaxation. It also has a game room and offers family-friendly amenities.
Hotel with Swimming Pool
This hotel is known for its extensive pool area. It features multiple swimming pools, including a children's pool, making it ideal for families. It also has a spa for relaxation after a swim.
Children's Pool Outdoor Pool
Business Hotel
Hotel Las Dunas has extensive facilities and diverse locations, including green areas. They have an expert team in charge of organizing events, fully-equipped facilities, and offer customized meeting packages. They also offer an exclusive entertainment and activity program.
Hotel with Parking
This hotel offers convenient parking, spa facilities, a tennis court, and multiple swimming pools, making it a top choice for parking and leisure. Located near the Panamericana Sur, accessibility is a key feature.
Accessible Hotel
Hotel Las Dunas provides rooms and facilities specifically designed for disabled guests, ensuring wheelchair access throughout the property. It offers wheelchair-accessible parking, a wheelchair-accessible business center, and a wheelchair-accessible restaurant.
Hotel with Gym
This hotel offers a state-of-the-art fitness center equipped with modern machines, multiple tennis courts, and various sports facilities, catering to both fitness enthusiasts and casual players. It also has 5 outdoor pools and a spa.
4-Star Hotel
This hotel is a well-regarded 4-star option in Ica, offering amenities such as a jacuzzi, free Wi-Fi, and outdoor tennis courts. It features a rooftop terrace, sauna, and outdoor pool. The hotel also provides services like facial and body treatments, free bicycle rentals, and a beauty center.
Hotel with Outdoor Pool
While located in Ica, it's a prominent hotel in the region. It offers a comprehensive resort experience with multiple pools and extensive outdoor facilities, making it suitable for relaxation and recreation.
Hotel with Children's Pool
This resort offers extensive pool facilities for children, including a dedicated children's pool and exciting waterslides. With five outdoor pools, a playground, and a game room, it provides a comprehensive family leisure experience.
Hotel with Tennis Courts
Room Types
Standard Twin RoomFeatures a private bathroom.
Standard Triple RoomFeatures a private bathroom.
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Superior Twin Room with TerraceThis twin room has a balcony and air conditioning.
Deluxe RoomThe spacious double room provides air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Deluxe Twin RoomThe spacious twin room provides air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Superior King RoomThe spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a hairdryer. Boasting a terrace, this double room also features a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.8
Excellent
Location
Hotel Las Dunas boasts a highly praised location, offering guests a delightful escape in a beautiful countryside setting that is very close to Lima. The property features spacious, meticulously kept grounds coupled with a pleasing surrounding atmosphere, making it an ideal retreat for those seeking peace and tranquility. Guests appreciated the hotel's beautiful gardens, multiple swimming pools and large outdoor areas perfect for walking or exercising.
The atmosphere of the location, combined with the quality of the facilities and service, was frequently highlighted. Visitors found the rooms to be spacious and stylish and the overall cleanliness and maintenance of the hotel to be exceptional. The surrounding wildlife and interior spaces added to its charm.
Notably, the hotel also features a beautiful location by the beach and is nestled within a safe neighborhood, providing additional peace of mind for travelers. For families, the hotel offers a variety of activities and facilities, ensuring that guests of all ages have an enjoyable stay.
Although it is a bit far from Huacachina and might not be advisable for those with disabilities, the experience is deemed definitely worth the price by many. The excellent treatment from the staff, delectable food and the wonderful park and breakfast service contribute to making this hotel a fantastic choice for a relaxing getaway.
Breakfast
Hotel Las Dunas offers a generally well-regarded breakfast experience with several standout features, but there are mixed opinions on its variety and quality. Many guests appreciated the delicious and plentiful breakfasts, highlighting the superb taste and a good selection of dishes. The presence of a restaurant/bar next to the pool adds a pleasant touch to the dining experience.
The breakfast has received praise for being very rich with excellent coffee, many dish options and fresh juices, which seem to cater to a wide range of tastes. Guests particularly enjoyed the delicious basket of breads and specific items like tamalitos and humitas, although it was noted that these were occasionally unavailable.
However, some reviews pointed out that the breakfast buffet could be more varied and suggested that it leaves room for improvement. Issues like cold scrambled eggs, repetitive American-style offerings and occasional incorrect orders detracted from the overall experience. The periodic shift away from buffet service due to the pandemic has also impacted guests' satisfaction with some expressing a desire for more options.
Despite these areas for potential enhancement, the friendly and attentive staff have been consistently praised, helping to create a positive dining atmosphere. Overall, while the breakfast at Hotel Las Dunas has many notable strengths, there are specific aspects that could benefit from refinements to meet the expectations of all guests.
Dinner
At Hotel Las Dunas, dinner experiences generally receive high marks from guests who appreciate the delicious food and commend the excellent service provided at the restaurant and bar. Many diners praise the tasty dishes, particularly noting the flavorful and well-cooked meats. The menu offers a variety of options, ensuring that fresh and tasty ingredients contribute to overall positive impressions.
However, there are some areas for improvement. Several guests feel there is a lack of variety in dinner options and some have noted that certain dishes were served cold. Though some describe the food as spectacular and amazing, others find it to be of mediocre quality, often comparing it unfavorably to street food in terms of preparation. Additionally, there are remarks about the high price of à la carte meals, suggesting that the cost doesn't always correspond with the quality received.
While service is typically described as excellent and fast, there have been mentions of non-atmospheric dining settings and occasional lapses in communication regarding operational hours and venue changes. Overall, the culinary experience at Hotel Las Dunas is generally positive with room for enhancements in menu variety and pricing.
Rooms
Hotel Las Dunas receives a mixed reception when it comes to its rooms with many guests appreciating the positive aspects. The majority of the feedback highlights the comfort and spaciousness of the rooms. Guests often describe them as very comfortable with clean bathrooms and tidy rooms. Notably, some deluxe rooms are appreciated for being clean, comfortable, modern and functional.
The rooms also offer beautiful views of the garden and come equipped with all necessary hygiene kits. Furthermore, the air conditioning and spacious pools are well-received by guests looking for a relaxing stay. Visitors appreciate the overall setting and environment of the hotel.
However, there are several points of improvement noted by guests. Some rooms are described as slightly outdated with old furniture and there are occasional maintenance issues, such as broken items and cleanliness concerns with floors. Rooms can be noisy and the winter months tend to make them a bit cold. A few guests were displeased with the room decor and finishes, finding them quite simple and less spectacular for the price.
Additionally, the functionality of certain room features like beds with wheels, smaller windows and lack of terrace rights from initial assignments have been less than ideal for some. Specific experiences like a cleaner accidentally discarding a personal item and certain rooms being noisy and not very modern have been shared as areas of concern.
Overall, Hotel Las Dunas’ rooms provide comfort and basic functionality but could benefit from a modern upgrade and improved maintenance to enhance the guest experience.
Beds
Hotel Las Dunas receives mixed reviews regarding its beds. Many guests have found the beds to be super comfy, appreciating the rest they provide. However, there are also notable mentions of the mattresses being somewhat old and worn out, contributing to discomfort for some. Several guests mentioned finding the beds very hard, while others commented they were a bit hard for their liking. Additionally, the beds have been described as very small and narrow with some guests wishing for at least queen size beds. Some reviewers noted that the sheets felt a little stiff, adding to the overall sense of discomfort. Overall, while some guests do enjoy the beds, others suggest that updates and larger options could enhance the sleeping experience.
Cleanliness
Hotel Las Dunas stands out for its exceptional cleanliness and well-maintained facilities. Guests rave about the immaculate condition of both the interiors and the grounds, highlighting the pristine state of the pools and surrounding seating areas. The rooms, while simple, are consistently noted for being very clean and the overall infrastructure of the hotel receives high praise for being orderly and comfortable.
Attention to detail in cleanliness extends to the use of shoe disinfection liquids at room entrances, ensuring a hygienic environment for all guests. Positive comments frequently mention the hotel's stringent cleaning protocols and the tidy appearance of all amenities. The hotel's staff also earns commendations for their attentive service, contributing to the overall pleasant and tranquil atmosphere.
In summary, Hotel Las Dunas excels in maintaining a super clean and well-organized environment, which significantly enhances the guest experience.
Staff
Hotel Las Dunas boasts an exceptional team of staff, consistently praised for their friendliness and professionalism. Guests repeatedly highlight the kind and attentive nature of every team member, making their stay comfortable and memorable. The staff's attention to detail and commitment to excellent service is evident with numerous mentions of specific individuals like Enrique at the bar and Ethel in activities, who go above and beyond to ensure a wonderful experience.
The warmth and hospitality of the staff create a welcoming atmosphere that makes guests feel right at home. Many appreciate the proactivity and courteousness of the team, noting that everyone, from restaurant personnel to entertainers, contributes positively to the overall experience. Visitors emphasize the 10-point service provided, where staff members are always thinking of the customer's needs, ensuring timely and efficient assistance.
The consistent remarks on the staff’s dedication to excellent guest service underline their professional and friendly demeanor. Whether it’s a heartfelt greeting as they pass by or exceptional service within the hotel facilities, the staff at Hotel Las Dunas clearly play a crucial role in making the hotel stand out as a favored destination for travelers.
Wi-Fi
The WiFi situation at Hotel Las Dunas presents mixed experiences. While there are several guests who have experienced intermittent connectivity issues and periods without service, there are also notes suggesting that the signal could benefit from further improvement. It seems that the internet strength varies across different rooms, leading to occasional disruptions. Some guests also mentioned a lack of WiFi signal altogether in certain areas. Enhancements in WiFi signal reliability and strength could potentially elevate the overall experience for guests staying at the hotel.
Pool
Hotel Las Dunas boasts a range of impressive swimming pools that have garnered high praise from guests. The pools are noted for their excellent condition, cleanliness and beautiful design. There are multiple pools available, catering to both relaxation and fun, making them suitable for all tastes. Families in particular appreciate the many activities around the pools that keep children entertained.
Moreover, the heated pools enhance the overall experience, offering comfort throughout the seasons. Guests enjoy the well-maintained facilities, complete with clean and spacious pool areas that provide a tranquil setting. The countryside surrounding the pools adds to the serene atmosphere, making it a delightful place to unwind. The hotel staff ensures that hygiene protocols are strictly followed, giving guests peace of mind.
Additionally, the hotel facilities, which include expansive green areas and a charming restaurant, complement the pool experience perfectly. The pools open at 10 in the morning, allowing ample time for guests to enjoy a refreshing swim. Overall, the swimming pools at Hotel Las Dunas stand out as a key highlight, attracting positive feedback for their quality, cleanliness and comprehensive amenities.
Family
Hotel Las Dunas is a prime destination for families with children, offering an extensive array of activities tailored to keep the little ones entertained. The facilities are meticulously designed to cater to family vacations, making it an excellent choice for a family escape. Guests praised the hotel for its fabulous experience with kids, emphasizing the well-planned variety of activities and games for families that enhance the overall atmosphere.
The hotel boasts multiple swimming pools, a highlight for many, though some suggest that heated pools would be a welcome addition. The environment is described as very pleasant and clean with numerous amenities that appeal to all age groups. The hotel's commitment to maintaining a balance between adult relaxation and child-friendly activities is notable with ample community facilities and amenities like complimentary drinks and family games.
The breakfast and overall dining experience complement the family-oriented approach, ensuring that all family members are well-catered for. Coordination of activities such as bingo games adds to the enjoyment, fostering a lively and engaging atmosphere.
In summary, Hotel Las Dunas is highly recommended for families, especially those with young children, due to its wide range of well-organized activities, clean and spacious facilities and an inviting family environment. It stands out as a great place to create lasting family memories.
Children's Pool
Hotel Las Dunas offers an excellent experience for families with children, particularly highlighted by the variety of swimming pools tailored to different age groups. The children's pool, complete with games and a slide, is a major attraction, ensuring kids can play safely and enjoyably. Parents have praised the specific pool for younger children, emphasizing how much fun their kids had. Additionally, the hotel's multiple pools provide ample space and options for both kids and adults. While the need for a playground for slightly older kids is mentioned, the existing playground for younger children has received positive feedback. Overall, the hotel provides a well-rounded and enjoyable aquatic experience for families traveling with young children.
Outdoor Pool
Hotel Las Dunas boasts an impressive array of outdoor pools, offering multiple options for guests of all ages to indulge in refreshing swims. The expansive outdoor gardens create a serene setting that enhances the overall experience. Guests appreciate the hotel's commitment to cleanliness, as the pools are consistently noted as being well-maintained and in excellent condition.
Among the various water features, there are three main pools along with a dedicated water play area, ensuring entertainment for everyone. Families find particular joy in the numerous activities organized throughout the day, catering to both children and adults. With five pools accessible, the hotel ensures there's ample space for guests to spread out and enjoy the water.
Moreover, the proximity of two restaurants and a bar near the main pool adds convenience, allowing visitors to seamlessly transition between leisure and dining. Spacious outdoor areas further add to the allure, providing a perfect balance of relaxation and recreation amidst a fascinating and lively environment.
Yes, Hotel Las Dunas has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Hotel Las Dunas.
No, Hotel Las Dunas doesn't allow dogs.
Yes, parking facilities are available at Hotel Las Dunas.