Lucky 8 Hotel
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Summary of reviewsLucky 8 Hotel, located in the heart of Ilford, boasts a favorable location with guests appreciating its close proximity to the Ilford station, which offers convenient access to central London. The hotel is well-situated, surrounded by numerous restaurants, supermarkets and shops, making it an attractive option for event attendees at the nearby Royal Regency Banquet Hall. The availability of free parking near the entrance is an added benefit, though limited spaces sometimes pose challenges.
Breakfast experiences at the hotel have been mixed. Many guests enjoyed the variety and taste of the breakfast buffet, particularly the traditional English spread and fresh-cooked options. The friendly kitchen staff and the availability of a halal breakfast received positive remarks. However, some guests criticized the breakfast quality and selection, noting instances of cold, greasy food and monotonous menus. The “takeaway bag” breakfasts were often seen as underwhelming, contrasting with the expectations of a full English breakfast.
Rooms at the Lucky 8 Hotel have garnered varied feedback. Positive reviews highlight the cleanliness and modern design of some rooms, emphasizing the comfortable beds and spacious layouts. However, issues such as inconsistent room sizes, unclean conditions and maintenance problems were frequently reported. Guests encountered problems ranging from dirty carpets and stained beds to malfunctioning fixtures and misleading online descriptions.
Cleanliness at the hotel is another mixed aspect with several guests praising the clean bedding and bathrooms. Nonetheless, significant reports of cleanliness issues persist, including dirty carpets, unpleasant odors and severe hygiene concerns in some rooms and bathrooms. While some guests found the hotel clean and good value for money, others felt compelled to clean their own spaces due to the poor upkeep.
The hotel staff generally receive positive reviews, described as friendly, helpful and welcoming. Specific staff members were mentioned for their exceptional service, contributing to a positive guest experience. However, occasional complaints about unprofessional and uncooperative staff were noted, though these instances seemed to be exceptions rather than the norm.
Wi-Fi service at the Lucky 8 Hotel has mixed reviews with some guests experiencing poor connectivity and intermittent issues. Despite these drawbacks, the staff's positive attitude helped to alleviate some concerns.
The parking situation at the hotel is convenient for some but limited by the small number of available spaces. While the provision of free parking is an advantage, high demand often results in guests seeking alternative parking options, such as on-street parking or a nearby multistorey car park.
The quality of beds also varies with some guests finding them comfortable and clean, while others reported issues with dirty, uncomfortable and poorly maintained mattresses and pillows.
Overall, the Lucky 8 Hotel provides a functional, budget-friendly option with its advantageous location and satisfactory value for money. While it may not offer luxury accommodations, it caters well to budget-conscious travelers needing a place to stay in the Ilford area, enhanced by the generally welcoming staff. However, the consistency of room quality, cleanliness and breakfast offerings could benefit from improvement to elevate the overall guest experience.
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Breakfast experiences at the hotel have been mixed. Many guests enjoyed the variety and taste of the breakfast buffet, particularly the traditional English spread and fresh-cooked options. The friendly kitchen staff and the availability of a halal breakfast received positive remarks. However, some guests criticized the breakfast quality and selection, noting instances of cold, greasy food and monotonous menus. The “takeaway bag” breakfasts were often seen as underwhelming, contrasting with the expectations of a full English breakfast.
Rooms at the Lucky 8 Hotel have garnered varied feedback. Positive reviews highlight the cleanliness and modern design of some rooms, emphasizing the comfortable beds and spacious layouts. However, issues such as inconsistent room sizes, unclean conditions and maintenance problems were frequently reported. Guests encountered problems ranging from dirty carpets and stained beds to malfunctioning fixtures and misleading online descriptions.
Cleanliness at the hotel is another mixed aspect with several guests praising the clean bedding and bathrooms. Nonetheless, significant reports of cleanliness issues persist, including dirty carpets, unpleasant odors and severe hygiene concerns in some rooms and bathrooms. While some guests found the hotel clean and good value for money, others felt compelled to clean their own spaces due to the poor upkeep.
The hotel staff generally receive positive reviews, described as friendly, helpful and welcoming. Specific staff members were mentioned for their exceptional service, contributing to a positive guest experience. However, occasional complaints about unprofessional and uncooperative staff were noted, though these instances seemed to be exceptions rather than the norm.
Wi-Fi service at the Lucky 8 Hotel has mixed reviews with some guests experiencing poor connectivity and intermittent issues. Despite these drawbacks, the staff's positive attitude helped to alleviate some concerns.
The parking situation at the hotel is convenient for some but limited by the small number of available spaces. While the provision of free parking is an advantage, high demand often results in guests seeking alternative parking options, such as on-street parking or a nearby multistorey car park.
The quality of beds also varies with some guests finding them comfortable and clean, while others reported issues with dirty, uncomfortable and poorly maintained mattresses and pillows.
Overall, the Lucky 8 Hotel provides a functional, budget-friendly option with its advantageous location and satisfactory value for money. While it may not offer luxury accommodations, it caters well to budget-conscious travelers needing a place to stay in the Ilford area, enhanced by the generally welcoming staff. However, the consistency of room quality, cleanliness and breakfast offerings could benefit from improvement to elevate the overall guest experience.
Hotel with Parking
This hotel provides free parking and complimentary WiFi, suitable for both business and leisure travelers.
Family Friendly Hotel
Small Hotel
3-Star Hotel
Guest Reviews
Lucky 8 Hotel enjoys a strong reputation for its advantageous location. Ideally situated in the heart of Ilford, guests appreciate its proximity to various amenities, including the Ilford station, making it an excellent choice for those who need easy access to public transport. The convenience of being next to the station is particularly beneficial for those commuting into central London.
Nearby, guests mention an abundance of restaurants, supermarkets and shops, adding to the hotel's appeal for those wanting to explore the local area. The proximity to The Royal Regency Banquet Hall also makes it a hotspot for event attendees.
Parking is another highlighted feature with some guests pleased to find free parking options right by the hotel entrance. The area around the hotel offers varied dining options, though parking can be limited on occasion.
Despite occasional mentions of a busy environment and a few safety concerns, the hotel's central location provides overall good value for travelers, particularly those on a budget. The friendly and helpful staff further enhance the guest experience, ensuring a more comfortable and pleasant stay.
Visitors to the Lucky 8 Hotel have had mixed experiences with the breakfast offerings. On the positive side, many guests appreciated the variety of the breakfast buffet, mentioning it had a good selection and that the food was typically delicious. Others found the breakfast quite fulfilling, noting that it was tasty, plentiful and included a traditional English spread with items like sausages, toast, bacon and yogurt with fruits.
Several guests enjoyed the fresh-cooked breakfast and praised the friendly kitchen staff. Some highlighted the availability of a halal breakfast and described the breakfast as yummy and satisfying. The presence of a buffet-style service and the diverse choices were also appreciated by some visitors.
However, there were consistent complaints about the quality and selection of the breakfast. Some guests noted that the breakfast was greasy, cold or tiny and inadequate, calling it more of a small snack than a proper meal. There were also reports of a monotonous menu with the same items served daily. A significant number of guests felt let down by the “takeaway bag” breakfasts, which included basic items like a croissant, hard-boiled eggs, yogurt and an apple, often described as disappointing compared to the advertised full English breakfast.
A few reviews mentioned issues like the breakfast being served cold and needing to be reheated or the breakfast not being available despite it being included in the booking. One review specifically noted that guests were directed to neighboring hotels for their breakfast. Additionally, some found the breakfast area unclean and cited noise disturbances and other inconveniences.
Overall, while some guests enjoyed their breakfast experience at Lucky 8 Hotel, others felt improvements were necessary, particularly in the consistency and quality of offerings.
The reviews for Lucky 8 Hotel paint a mixed picture of the rooms. On the positive side, many guests appreciated the cleanliness of the rooms, stating they were clean and well-maintained for the price paid. Some found the rooms spacious and the presence of modern bathroom designs and comfortable beds was a plus. The hotel's proximity to the station and round-the-clock staffed reception were notable advantages.
However, many guests experienced issues that marred their stays. The rooms varied significantly in size and quality with several being described as too small, basic and in need of refurbishment. Instances of uncleanliness were frequent with reports of dirty carpets, stained beds and unpleasant odors. Maintenance issues such as broken appliances, lack of hot water and malfunctioning fixtures were common complaints. Some rooms did not match their online descriptions and problems with parking and check-out procedures also arose.
Overall, while some guests found good value and convenience, numerous others encountered significant drawbacks during their stay at Lucky 8 Hotel.
Lucky 8 Hotel has received mixed feedback regarding its beds from recent guests. On the positive side, some guests found their beds to be very good, soft, comfortable, clean and well-laid. However, there were several concerns raised by other guests. Issues included mattresses that were dirty and uncomfortable with an unfortunate few describing them as hard as rock, springy and lumpy. Some guests also mentioned that the pillows were thin and offered little support, contributing to an uncomfortable sleeping experience. Additionally, there were reports of bedding not being changed for days and instances of dirty covers, sheets and even stained pillowcases. The condition of the beds seemed to vary significantly with some described as older with no headboards and a few accounts of specific beds sinking in. Overall, while a few guests enjoyed a comfortable stay, many reported significant dissatisfaction with the quality and cleanliness of the bed-related amenities.
Lucky 8 Hotel has received mixed reviews regarding its cleanliness with several guests praising the hotel's cleanliness, especially the bedding and bathrooms in some cases. Many guests mentioned that the hotel was clean and offered good value for money with clean sheets, dust-free rooms and hot showers. The hotel's location is also appreciated for being convenient, close to many food establishments and Ilford station.
However, there are numerous reports highlighting significant cleanliness issues. Some guests found carpets full of hair, dirty sofas with food remnants and rooms that smelled unpleasantly of tobacco or mold. Cleanliness issues extended to the bathrooms, where some were found dirty upon arrival with light mold in the joints, blocked sinks and even an instance of a broken showerhead holder.
Guests also reported more severe hygiene concerns, such as dirty walls, chewing gum-stuck towels and even rats running around. Some encountered bathrooms reeking of smoke or urine and others noted that the cleanliness was so poor that it prompted them to buy their own cleaning supplies to sanitize the space. Additionally, there were complaints of staff negligence in maintaining room cleanliness over multiple days.
Ultimately, while some aspects of the hotel’s cleanliness receive favorable comments, a significant portion of guests felt that the overall maintenance of the rooms and common areas needs urgent improvement.
The Lucky 8 Hotel offers a predominantly positive experience with its staff, frequently described as friendly, helpful and welcoming. Many guests highlighted the staff's professional demeanor and pleasant interactions, particularly praising specific individuals like Olga and Deena for their exceptional kindness and assistance. Visitors appreciated the early check-in option and noted the overall cleanliness and comfort of the rooms.
However, experiences vary and some guests encountered issues with certain reception staff, citing a lack of customer service skills, rudeness and uncooperative attitudes. Despite these occasional negative interactions, the general consensus tends to lean toward a positive impression of the hotel's staff, who are often seen as doing their best to ensure a pleasant stay.
In general, the friendly, accommodating and polite nature of most staff members significantly contributed to the positive reviews, making the hotel a recommended choice for many travelers.
Lucky 8 Hotel offers a notable experience with its welcoming reception staff, who are consistently eager to assist guests. However, the hotel's Wi-Fi service has received mixed feedback. Some guests reported issues with connectivity, describing the internet service as very poor or not working properly at times. While the hotel's age has also been mentioned, the staff's positive attitude helps to mitigate some of the concerns regarding the Wi-Fi.
The Lucky 8 Hotel offers a mixed experience when it comes to parking facilities. The location benefits from free parking right by the hotel entrance and just outside the ULEZ, which can be a major convenience for drivers. However, the limited number of parking spaces, only 8 for the entire hotel, often leads to challenges. Guests have noted that parking availability is not guaranteed with some finding themselves needing to search for on-street parking and manage parking charges or relocating to a multistorey car park, which is a 15-minute walk away. Despite the free parking option, securing a spot may involve arriving well before the official check-in time. Overall, while the parking situation is convenient for some, it's clear that heavy demand often outstrips supply.
Lucky 8 Hotel offers a functional and budget-friendly option for travelers seeking a place to rest for the night. Located approximately 30 minutes from central London via subway, the commute can be a bit lengthy and accessibility becomes a challenge when the local Ilford train station is closed. Despite its modest three-star rating, the hotel delivers a satisfactory price-performance ratio, making it a worthwhile choice for those mindful of their expenditures.
Guests highlight the level of cleanliness as adequate, noting clean beds with fresh sheets and plenty of towels, which enhance the overall experience. However, some reviews mention inconsistencies in room cleanliness, specifically pointing out issues with towels.
In conclusion, while Lucky 8 Hotel may not offer world-class luxury, it provides reasonable value for its price, making it a suitable choice for budget-conscious travelers needing a place to stay in the Ilford area.
Location Show Map
Location
Nearby, guests mention an abundance of restaurants, supermarkets and shops, adding to the hotel's appeal for those wanting to explore the local area. The proximity to The Royal Regency Banquet Hall also makes it a hotspot for event attendees.
Parking is another highlighted feature with some guests pleased to find free parking options right by the hotel entrance. The area around the hotel offers varied dining options, though parking can be limited on occasion.
Despite occasional mentions of a busy environment and a few safety concerns, the hotel's central location provides overall good value for travelers, particularly those on a budget. The friendly and helpful staff further enhance the guest experience, ensuring a more comfortable and pleasant stay.
Breakfast
Several guests enjoyed the fresh-cooked breakfast and praised the friendly kitchen staff. Some highlighted the availability of a halal breakfast and described the breakfast as yummy and satisfying. The presence of a buffet-style service and the diverse choices were also appreciated by some visitors.
However, there were consistent complaints about the quality and selection of the breakfast. Some guests noted that the breakfast was greasy, cold or tiny and inadequate, calling it more of a small snack than a proper meal. There were also reports of a monotonous menu with the same items served daily. A significant number of guests felt let down by the “takeaway bag” breakfasts, which included basic items like a croissant, hard-boiled eggs, yogurt and an apple, often described as disappointing compared to the advertised full English breakfast.
A few reviews mentioned issues like the breakfast being served cold and needing to be reheated or the breakfast not being available despite it being included in the booking. One review specifically noted that guests were directed to neighboring hotels for their breakfast. Additionally, some found the breakfast area unclean and cited noise disturbances and other inconveniences.
Overall, while some guests enjoyed their breakfast experience at Lucky 8 Hotel, others felt improvements were necessary, particularly in the consistency and quality of offerings.
Rooms
However, many guests experienced issues that marred their stays. The rooms varied significantly in size and quality with several being described as too small, basic and in need of refurbishment. Instances of uncleanliness were frequent with reports of dirty carpets, stained beds and unpleasant odors. Maintenance issues such as broken appliances, lack of hot water and malfunctioning fixtures were common complaints. Some rooms did not match their online descriptions and problems with parking and check-out procedures also arose.
Overall, while some guests found good value and convenience, numerous others encountered significant drawbacks during their stay at Lucky 8 Hotel.
Beds
Cleanliness
However, there are numerous reports highlighting significant cleanliness issues. Some guests found carpets full of hair, dirty sofas with food remnants and rooms that smelled unpleasantly of tobacco or mold. Cleanliness issues extended to the bathrooms, where some were found dirty upon arrival with light mold in the joints, blocked sinks and even an instance of a broken showerhead holder.
Guests also reported more severe hygiene concerns, such as dirty walls, chewing gum-stuck towels and even rats running around. Some encountered bathrooms reeking of smoke or urine and others noted that the cleanliness was so poor that it prompted them to buy their own cleaning supplies to sanitize the space. Additionally, there were complaints of staff negligence in maintaining room cleanliness over multiple days.
Ultimately, while some aspects of the hotel’s cleanliness receive favorable comments, a significant portion of guests felt that the overall maintenance of the rooms and common areas needs urgent improvement.
Staff
However, experiences vary and some guests encountered issues with certain reception staff, citing a lack of customer service skills, rudeness and uncooperative attitudes. Despite these occasional negative interactions, the general consensus tends to lean toward a positive impression of the hotel's staff, who are often seen as doing their best to ensure a pleasant stay.
In general, the friendly, accommodating and polite nature of most staff members significantly contributed to the positive reviews, making the hotel a recommended choice for many travelers.
Wi-Fi
Parking
3 Star
Guests highlight the level of cleanliness as adequate, noting clean beds with fresh sheets and plenty of towels, which enhance the overall experience. However, some reviews mention inconsistencies in room cleanliness, specifically pointing out issues with towels.
In conclusion, while Lucky 8 Hotel may not offer world-class luxury, it provides reasonable value for its price, making it a suitable choice for budget-conscious travelers needing a place to stay in the Ilford area.
No, Lucky 8 Hotel doesn't have any pool.
No, a spa isn't available at Lucky 8 Hotel.
No, Lucky 8 Hotel doesn't allow dogs.
Yes, parking facilities are available at Lucky 8 Hotel.
No, Lucky 8 Hotel doesn't have a gym.
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