Hotel Ilhabela
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Summary of reviewsHotel Ilhabela enjoys a reputation for its exceptional beachfront location, providing stunning sea views and easy access to the historic center filled with restaurants, shops and bars. This well-positioned site serves as an ideal base for both daytime beach activities and evening strolls. Guests frequently note the cleanliness, cozy rooms and helpful staff, alongside facilities like a picturesque pool area with sea views.
Breakfast at the hotel receives praise for its variety and delightful offerings with well-regarded service from Mr. Carlos and his team, though some guests did mention a need for more variety and natural light. Conversely, the dining experience for lunch and dinner is not as well-received with limited and occasionally disappointing options leading guests to seek meals from nearby, high-quality restaurants. The hotel's restaurant closes early, limiting in-house dining opportunities in the evening.
Rooms are generally appreciated for their spaciousness, comfort, sea views and amenities like air conditioning and whirlpool baths. However, feedback suggests improvements are needed for outdated furniture, maintenance issues and noise disturbances from neighboring rooms.
Cleaning standards at Hotel Ilhabela are praised as excellent, yet some inconsistencies in maintenance and thoroughness were noted, highlighting the need for renovation to match the high cleaning expectations set by most reviews.
The staff receives overwhelmingly positive feedback for their attentive, polite and friendly service, especially during breakfast. While some criticism is directed at the reception staff, overall, the team's dedication and personalized care significantly enhance the guest experience.
Wi-Fi service at the hotel is frequently criticized as unstable and slow, needing considerable improvement. The gym, though functional, is small and equipped with some broken or outdated machines, suggesting a need for upgrades.
The pool area is well-loved for its cleanliness, size and beautiful ocean view, although occasional maintenance issues were mentioned. The beach in front of the hotel is celebrated for its cleanliness and amenities, making it convenient for guests to enjoy a beach day.
Parking at the hotel is described as limited and tight, posing challenges during peak times. However, some guests appreciate the availability of secondary parking options nearby.
Families find Hotel Ilhabela accommodating with facilities and activities catering well to children, creating a welcoming atmosphere for family vacations. Finally, the beds are consistently praised for their comfort, contributing to a restful stay.
Overall, Hotel Ilhabela offers a compelling blend of comfort, convenience and scenic beauty with some areas needing attention to enhance the guest experience further.
Categories
Breakfast at the hotel receives praise for its variety and delightful offerings with well-regarded service from Mr. Carlos and his team, though some guests did mention a need for more variety and natural light. Conversely, the dining experience for lunch and dinner is not as well-received with limited and occasionally disappointing options leading guests to seek meals from nearby, high-quality restaurants. The hotel's restaurant closes early, limiting in-house dining opportunities in the evening.
Rooms are generally appreciated for their spaciousness, comfort, sea views and amenities like air conditioning and whirlpool baths. However, feedback suggests improvements are needed for outdated furniture, maintenance issues and noise disturbances from neighboring rooms.
Cleaning standards at Hotel Ilhabela are praised as excellent, yet some inconsistencies in maintenance and thoroughness were noted, highlighting the need for renovation to match the high cleaning expectations set by most reviews.
The staff receives overwhelmingly positive feedback for their attentive, polite and friendly service, especially during breakfast. While some criticism is directed at the reception staff, overall, the team's dedication and personalized care significantly enhance the guest experience.
Wi-Fi service at the hotel is frequently criticized as unstable and slow, needing considerable improvement. The gym, though functional, is small and equipped with some broken or outdated machines, suggesting a need for upgrades.
The pool area is well-loved for its cleanliness, size and beautiful ocean view, although occasional maintenance issues were mentioned. The beach in front of the hotel is celebrated for its cleanliness and amenities, making it convenient for guests to enjoy a beach day.
Parking at the hotel is described as limited and tight, posing challenges during peak times. However, some guests appreciate the availability of secondary parking options nearby.
Families find Hotel Ilhabela accommodating with facilities and activities catering well to children, creating a welcoming atmosphere for family vacations. Finally, the beds are consistently praised for their comfort, contributing to a restful stay.
Overall, Hotel Ilhabela offers a compelling blend of comfort, convenience and scenic beauty with some areas needing attention to enhance the guest experience further.
Beachfront Hotel
Located directly in front of Saco da Capela Beach. Amenities include outdoor and children's pools, fitness center, sauna, steam room, on-site restaurant and bar, free breakfast, and some rooms/areas offer sea views.
Hotel for Honeymoon
This hotel is popular among guests booking romantic hotels in Ilhabela. Its convenient location and comfortable accommodations make it a suitable choice for couples. The hotel's amenities ensure a pleasant and relaxing honeymoon experience.
Family Friendly Hotel
Hotel Ilhabela is remarkably scored by families. It is a recommended option for those traveling with children.
Hotel with Gym
Hotel Ilhabela offers gym facilities.
4-Star Hotel
This hotel is praised for its convenient location and comfortable accommodations. With a range of amenities and services, it provides a pleasant stay for both leisure and business travelers.
Hotel with Outdoor Pool
This hotel features an outdoor pool, sun loungers, a fitness center, a sauna, a restaurant, a bar/lounge, a poolside bar, a steam room, and a children's pool.
Hotel near The Beach
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Guest Reviews
Nestled in a prime spot, 'Hotel Ilhabela' boasts an exceptional location that draws guests to its doors. Perched majestically in front of the beach, it offers stunning sea views that enchant visitors from the moment they arrive. The proximity to the historic center is a significant advantage, allowing guests to explore the vibrant village and its array of restaurants, shops and charming bars within minutes on foot. This easy access to both cultural sights and the waterfront makes it a convenient base for adventures around the island. The hotel’s location makes it ideal for both daytime beach activities and evening strolls through the historic district.
Aside from its remarkable setting, guests laud the hotel's cleanliness, cozy rooms and helpful staff. The facilities include a lovely pool area with sea views, enhancing the overall experience of staying right by the coast. Travelers have particularly appreciated being able to leave their cars parked and enjoy tours around the island's attractions on foot.
Overall, 'Hotel Ilhabela' provides an outstanding blend of comfort, convenience and captivating scenery, making it an excellent choice for visitors looking to fully immerse themselves in all that Ilhabela has to offer.
Hotel Ilhabela's breakfast has garnered mixed reviews from its guests, though many praised it positively. Most guests enjoyed the breakfast, frequently describing it as delicious, rich, wonderful and complete. Specific mentions highlight the breakfast's variety and well-organized setup with attentive staff contributing positively to the experience. The efforts of Mr. Carlos and the super sweet breakfast staff did not go unnoticed.
Several reviewers praised the breakfast's variety, including fruits and cakes and noted the continuous replenishment of dishes. Some described it as sophisticated and offered in a pleasant environment. The availability of good products and coffee added to the positive aspects of the experience.
However, some guests noted areas needing improvement, such as the need for more natural light and the variety of food options available. Complaints included basic and repetitive offerings with occasional issues like sour milk, hard cake and stale bread. The breakfast schedule seemed to inconvenience a few with items not always replenished adequately, leaving later arrivals without sufficient choices.
Overall, while some found the breakfast to be lacking, many appreciated its quality, variety and the excellent service provided by the staff, making it a generally satisfactory experience for most visitors.
Hotel Ilhabela offers a mixed dining experience for its guests. While the breakfast is praised for its freshness and excellent quality, the lunch and dinner options leave much to be desired. The hotel's restaurant service is often described as inadequate with occasional menu changes that don't seem to impress. Guests have expressed disappointment over the lack of available meals during lunch and dinner times, often needing to order food from delivery apps or venture out to nearby restaurants, which are fortunately plentiful and of high quality.
The pool bar and main restaurant close early, typically around 6 PM, which limits dining options for those wanting to stay in. There's a notable shortage of evening service as well, which many guests find inconvenient. Additionally, the cuisine served at the hotel restaurant has received criticism for its lack of care and flavor and the bar has sometimes been found lacking essential ingredients for drinks.
While the hotel location is lauded for its convenience, allowing guests to explore the historic center and find great local dining options on foot, improvements in the on-site dining services would significantly enhance the overall guest experience.
Hotel Ilhabela offers a mix of experiences when it comes to room accommodations. Several guests appreciated the spaciousness and comfort of the rooms, highlighting the large size, clean environment and comfortable beds. Many found the sea views from certain rooms delightful, adding a touch of serenity to their stay. Rooms with amenities like air conditioning and whirlpool baths were also noted positively.
However, the hotel also received feedback indicating areas for improvement. Some guests reported issues such as outdated furniture, poor maintenance and cleanliness concerns. Problems like malfunctioning wardrobes, damaged bathroom facilities and moldy smells were mentioned. Noise from neighboring rooms and street sounds also disrupted the experience for some.
While the hotel boasts a prime location near the Village/Historical Center and offers good cleaning services, inconsistencies in room conditions suggest a need for renovation and better upkeep. The quality and maintenance of room amenities like TVs, furniture and bedding could be improved to enhance guest satisfaction. Overall, while the size and comfort of the rooms at Hotel Ilhabela receive praise, addressing the highlighted issues could significantly elevate the guest experience.
Hotel Ilhabela consistently garners praise for the comfort of its beds. Many guests have described the beds as very comfortable, cozy and clean with ample pillows and quality bedspreads enhancing their sleep experience. Some visitors have highlighted specific positives such as the beds being large, broad and accompanied by good air conditioning. Certain reviews also noted the rooms to be extremely clean and the hotel location to be excellent, just a short walk from the Village/Historical Center.
However, it's not all positive; there were mentions of old and soft mattresses with a few guests recommending mattress updates for better comfort. Despite these occasional drawbacks, the majority found the comfort of the beds to be a notable aspect of their stay, often deeming them satisfactory or even wonderful.
In conclusion, while there are a few points for potential improvement, the general consensus leans towards a comfortable and restful sleep experience at Hotel Ilhabela.
Hotel Ilhabela receives high marks for its cleanliness, a highlight frequently pointed out in guest reviews. The terms impeccable, excellent and exceptional are repeatedly used to describe the cleaning standards of the rooms and common areas. Guests specifically praise the clean and beautiful pool as well as the well-maintained and organized spaces throughout the hotel.
However, the reviews also indicate some inconsistencies and areas for improvement. While numerous guests commend the hotel's room cleanliness, others mention issues such as moldy walls, stains on walls and ceilings and bad cleaning in certain areas. Concern over superficial cleaning practices and crumbs in rooms has been expressed, along with complaints about the cleanliness of tables and outdoor areas around the pool.
Additionally, the hotel appears to suffer from maintenance problems with chipped stairs, loose handrails and damaged furniture being noted by multiple guests. There's a clear call for renovation and general upkeep to ensure the facilities match the high cleaning standards that many guests enjoy.
Thus, while the cleaning service at Hotel Ilhabela generally earns positive feedback and contributes to a comfortable stay, guests do see room for improvement in maintaining the aging facilities and ensuring consistent, thorough cleaning across all rooms and common areas.
The reviews for Hotel Ilhabela show that the hotel staff receives mixed feedback, but the positive comments significantly outweigh the negative ones. The majority of guests praise the staff for being attentive, polite and friendly. Many reviews highlight the exceptional service provided during breakfast, particularly mentioning the personalized attention from Mr. Carlos. Numerous comments emphasize the courteous and helpful nature of the employees, describing them as very kind and friendly.
Guests often note that the team is dedicated and responsive, delivering excellent customer service. Some reviewers praise the entire team as spectacular, mentioning good organizational skills and a welcoming atmosphere. The hotel staff's ability to provide great tips and useful information also stands out as a positive characteristic.
However, there are a few critical comments, mostly concerning the reception staff. Some guests describe the receptionists as unfriendly, cold and in need of better training. A few reviews mentioned that certain employees appeared to be doing the bare minimum in terms of service.
Despite these criticisms, the overall guest sentiment towards the staff at Hotel Ilhabela is predominantly positive, particularly praising their willingness to help and their warm demeanor, which contributed to many great stays.
When it comes to the Wi-Fi at Hotel Ilhabela, guest experiences have been largely underwhelming. Many visitors found the Wi-Fi signal to be unstable and slow, often struggling to connect in their rooms, particularly in the ground floor apartments. Feedback consistently points out that the internet service leaves much to be desired with numerous reports of dropped connections and difficulties in accessing the network. While a few guests mentioned that the Wi-Fi was good, this appears to be the exception rather than the rule. Overall, it seems clear that the internet service at Hotel Ilhabela could benefit from significant improvements to meet guests' expectations.
Hotel Ilhabela features a gym that guests have described as small and simple. There are a few machines available, but some of the equipment shows signs of aging and both treadmills were mentioned as being broken. Guests pointed out that the gym could benefit from more items and hand sanitizer. There is also a restriction on using the gym before 9am, which may be a consideration for early risers. The gym, while functional, could use some updates and improvements for a more satisfying workout experience.
Hotel Ilhabela consistently impresses with its spacious, well-maintained pool area, which many guests describe as beautiful and clean. The pool is large and comes with a bar, making it a great place to unwind and enjoy the view of the ocean. Reviewers often highlight the pool's cleanliness and the excellent amenities, which include a jacuzzi and steam sauna. However, there are occasional mentions of the pool needing maintenance with some elements requiring repair. A few guests mentioned that at times the pool was not suitable for use and expressed a wish for it to be heated. Despite these occasional drawbacks, the pool generally receives high praise for its spaciousness, cleanliness and the overall pleasant experience it offers.
Hotel Ilhabela boasts a prime location with close proximity to a beautiful and clean beach, easily accessible to guests. The beach in front of the hotel is particularly noted for its cleanliness and the inviting opportunity it offers for a swim. Visitors appreciate the convenience of planning a beach day nearby with the added benefit of amenities like beach chairs and a kiosk. The hotel's location is also advantageous for exploring the historic center and other nice beaches in the vicinity. For a relaxing day by the sea, the serene view and great facilities at the beach in front of Hotel Ilhabela make it an appealing destination.
Hotel Ilhabela offers parking facilities, but the experience can be varied. The parking area is commonly described as tight and limited, which may pose challenges for guests with larger vehicles or during peak times when the hotel is at full capacity. Some reviews highlight that the parking spaces are small and the arrangement can be somewhat disorganized, occasionally resulting in a need to park at a nearby location. While there is a covered garage option, it appears that it still cannot accommodate all the vehicles guests bring, especially during busy periods.
On the positive side, there are guests who find the parking good or even great, appreciating that parking is provided at all. A few mention the benefit of having a secondary parking lot a few meters away from the main area, which can help when the primary lot is full. However, issues such as low lighting, leaks and occasional flooding during rain have been noted, indicating that there is room for improvement.
Ultimately, while the parking situation at Hotel Ilhabela boasts some conveniences, it also requires careful planning and possibly early reservation of spaces to avoid inconveniences, especially during busy times or inclement weather.
Hotel Ilhabela emerges as a friendly destination for families traveling with children. It is consistently noted as a good place to take the family with facilities that cater specifically to families with kids. Visitors frequently highlight the convenient and perfect location for families with children, offering ample activities that kids enjoy. Large rooms and easy access make it a comfortable choice for families, creating a welcoming family atmosphere. Many guests, including younger ones like nephews, have expressed their satisfaction with the experience, marking it as a wonderful place for family trips. Despite a few negative remarks, the majority of reviews depict Hotel Ilhabela as a highly recommended spot for both couples and families looking to spend quality time together.
'Hotel Ilhabela' presents itself as a four-star establishment; however, guest reviews indicate a discrepancy between its rating and the actual experience. Although some find it to be a good hotel, others argue it falls short of four-star standards. The hotel is described as run-down with rooms and service below the expected quality. Guests have highlighted that the common areas and overall ambiance do not reflect a four-star rating, suggesting more improvements are needed to meet higher standards. Overall, while 'Hotel Ilhabela' offers a decent stay, it is suggested that it better aligns with a three-star experience.
Visitors to Hotel Ilhabela consistently highlight its visually stunning pool area, equipped with multiple swimming pools that often come with magnificent views of the sea. Guests frequently praise the pool area for its spaciousness and the presence of a jacuzzi, which adds a touch of relaxation and luxury. For families, the separate kids' pool is a notable feature that receives commendations for its thoughtful design.
However, despite the general positive feedback, some reviews point out that the pool area could benefit from improved maintenance and cleanliness. Additionally, guests note the lack of sufficient umbrellas, which can be an issue on particularly sunny days. The early closing time of the pool bar is also mentioned as a minor inconvenience for those wishing to enjoy extended refreshments by the pool.
Overall, the pool at Hotel Ilhabela is considered a significant asset, offering both beauty and functionality, although a few enhancements in maintenance and service hours could elevate the experience further.
Hotel Ilhabela boasts an enviable location directly in front of the beach, offering guests a prime beachfront experience. With the sea just a short walk across the street, the convenience and beauty of the seaside are undeniable. Guests consistently highlight the hotel's strategic placement facing the ocean, ensuring that breathtaking views are part of the daily experience. The pool, positioned to overlook the beach, adds a special touch of enchantment, creating a delightful spot for relaxation. Additionally, the nearby kiosk provides easy access to good beach amenities, enhancing the overall enjoyment of the stunning coastal setting.
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Location
Aside from its remarkable setting, guests laud the hotel's cleanliness, cozy rooms and helpful staff. The facilities include a lovely pool area with sea views, enhancing the overall experience of staying right by the coast. Travelers have particularly appreciated being able to leave their cars parked and enjoy tours around the island's attractions on foot.
Overall, 'Hotel Ilhabela' provides an outstanding blend of comfort, convenience and captivating scenery, making it an excellent choice for visitors looking to fully immerse themselves in all that Ilhabela has to offer.
Breakfast
Several reviewers praised the breakfast's variety, including fruits and cakes and noted the continuous replenishment of dishes. Some described it as sophisticated and offered in a pleasant environment. The availability of good products and coffee added to the positive aspects of the experience.
However, some guests noted areas needing improvement, such as the need for more natural light and the variety of food options available. Complaints included basic and repetitive offerings with occasional issues like sour milk, hard cake and stale bread. The breakfast schedule seemed to inconvenience a few with items not always replenished adequately, leaving later arrivals without sufficient choices.
Overall, while some found the breakfast to be lacking, many appreciated its quality, variety and the excellent service provided by the staff, making it a generally satisfactory experience for most visitors.
Dinner
The pool bar and main restaurant close early, typically around 6 PM, which limits dining options for those wanting to stay in. There's a notable shortage of evening service as well, which many guests find inconvenient. Additionally, the cuisine served at the hotel restaurant has received criticism for its lack of care and flavor and the bar has sometimes been found lacking essential ingredients for drinks.
While the hotel location is lauded for its convenience, allowing guests to explore the historic center and find great local dining options on foot, improvements in the on-site dining services would significantly enhance the overall guest experience.
Rooms
However, the hotel also received feedback indicating areas for improvement. Some guests reported issues such as outdated furniture, poor maintenance and cleanliness concerns. Problems like malfunctioning wardrobes, damaged bathroom facilities and moldy smells were mentioned. Noise from neighboring rooms and street sounds also disrupted the experience for some.
While the hotel boasts a prime location near the Village/Historical Center and offers good cleaning services, inconsistencies in room conditions suggest a need for renovation and better upkeep. The quality and maintenance of room amenities like TVs, furniture and bedding could be improved to enhance guest satisfaction. Overall, while the size and comfort of the rooms at Hotel Ilhabela receive praise, addressing the highlighted issues could significantly elevate the guest experience.
Beds
However, it's not all positive; there were mentions of old and soft mattresses with a few guests recommending mattress updates for better comfort. Despite these occasional drawbacks, the majority found the comfort of the beds to be a notable aspect of their stay, often deeming them satisfactory or even wonderful.
In conclusion, while there are a few points for potential improvement, the general consensus leans towards a comfortable and restful sleep experience at Hotel Ilhabela.
Cleanliness
However, the reviews also indicate some inconsistencies and areas for improvement. While numerous guests commend the hotel's room cleanliness, others mention issues such as moldy walls, stains on walls and ceilings and bad cleaning in certain areas. Concern over superficial cleaning practices and crumbs in rooms has been expressed, along with complaints about the cleanliness of tables and outdoor areas around the pool.
Additionally, the hotel appears to suffer from maintenance problems with chipped stairs, loose handrails and damaged furniture being noted by multiple guests. There's a clear call for renovation and general upkeep to ensure the facilities match the high cleaning standards that many guests enjoy.
Thus, while the cleaning service at Hotel Ilhabela generally earns positive feedback and contributes to a comfortable stay, guests do see room for improvement in maintaining the aging facilities and ensuring consistent, thorough cleaning across all rooms and common areas.
Staff
Guests often note that the team is dedicated and responsive, delivering excellent customer service. Some reviewers praise the entire team as spectacular, mentioning good organizational skills and a welcoming atmosphere. The hotel staff's ability to provide great tips and useful information also stands out as a positive characteristic.
However, there are a few critical comments, mostly concerning the reception staff. Some guests describe the receptionists as unfriendly, cold and in need of better training. A few reviews mentioned that certain employees appeared to be doing the bare minimum in terms of service.
Despite these criticisms, the overall guest sentiment towards the staff at Hotel Ilhabela is predominantly positive, particularly praising their willingness to help and their warm demeanor, which contributed to many great stays.
Wi-Fi
Gym
Pool
Beach
Parking
On the positive side, there are guests who find the parking good or even great, appreciating that parking is provided at all. A few mention the benefit of having a secondary parking lot a few meters away from the main area, which can help when the primary lot is full. However, issues such as low lighting, leaks and occasional flooding during rain have been noted, indicating that there is room for improvement.
Ultimately, while the parking situation at Hotel Ilhabela boasts some conveniences, it also requires careful planning and possibly early reservation of spaces to avoid inconveniences, especially during busy times or inclement weather.
Family
4 Star
Outdoor Pool
However, despite the general positive feedback, some reviews point out that the pool area could benefit from improved maintenance and cleanliness. Additionally, guests note the lack of sufficient umbrellas, which can be an issue on particularly sunny days. The early closing time of the pool bar is also mentioned as a minor inconvenience for those wishing to enjoy extended refreshments by the pool.
Overall, the pool at Hotel Ilhabela is considered a significant asset, offering both beauty and functionality, although a few enhancements in maintenance and service hours could elevate the experience further.
Beachfront
Yes, Hotel Ilhabela has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Ilhabela.
No, Hotel Ilhabela doesn't allow dogs.
Yes, parking facilities are available at Hotel Ilhabela.
Yes, Hotel Ilhabela has a gym.
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