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Summary of reviewsIndaiá Eco Village is celebrated for its serene location on a pristine, secluded beach near Ilhéus, where guests can escape into a tranquil natural setting. The warm hospitality of the hotel staff, including noteworthy individuals like Ms. Zaira and Matheus, further elevates the experience, contributing to a welcoming and family-friendly atmosphere. The beach itself is a standout feature, offering clean sands and tranquil waters that delight visitors looking for relaxation away from crowded tourist spots.
The hotel is generally clean, with well-maintained common areas and newly renovated chalets that provide comfort and wonderful sea views. Rooms are praised for their comfort and cleanliness, though some areas require improvements in maintenance. Families particularly enjoy the eco-friendly property, which offers amenities like a playground for children and spacious accommodations ideal for family gatherings.
While the peaceful environment enhances the dining and breakfast experiences, there are mixed reviews regarding variety and efficiency in dining services. The restaurant provides clean and sometimes delightful à la carte meals but faces criticism for limited menu options and high prices. Similarly, breakfast is appreciated for its quality and assortment, yet guests suggest enhancements in variety and replenishment frequency.
The pool garners positive remarks for its warm waters and scenic views but needs better maintenance to fully enhance guest satisfaction. Wi-Fi connectivity is an aspect that requires improvement, as it is often described as poor and unreliable.
Overall, Indaiá Eco Village offers a beautiful natural setting complemented by excellent hospitality, making it an inviting destination, especially for families seeking relaxation and connection with nature. While some areas need attention, the combination of stunning beachfront and dedicated service promises a memorable stay. Show more
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Categories
Family Friendly Hotel
This hotel provides a unique experience focused on nature, which can be educational and enjoyable for families. It may offer activities that allow families to connect with the environment.
Dog Friendly Hotel
This hotel is recognized as pet-friendly. It also welcomes cats, indicating broad acceptance of different types of pets. It is also highly rated.
Hotel with Swimming Pool
This eco-village offers an outdoor pool and a private beach area. It is located near Praia de Acuipe and provides a relaxing environment with a communal living room.
Outdoor Pool
Hotel with Parking
Indaiá Eco Village provides parking facilities for its guests. This makes it easy and convenient for guests arriving with vehicles.
Accessible Hotel
The hotel offers wheelchair accessibility throughout the property, including accessible parking, and rooms feature accessible bathrooms with showers and unobstructed windows.
3-Star Hotel
Indaiá Eco Village has an excellent hotel structure, including well-maintained swimming pools. It provides a good experience for families, although some areas may need more attention.
Beachfront Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Hotel with Outdoor Pool
Room Types
Apartment with Sea ViewFeaturing sea views, this refurbished chalet is just 2 metres from the beach, It offers air conditioning, a patio, LCD TV and minibar. An extra sofa bed is also available.
Apartment (4 Adults)Featuring a balcony, this air-conditioned apartment offers a minibar, plus aTV and private bathroom.
Double RoomThis double room offers air conditioning, TV, minibar and a private bathroom.
Standard Family RoomThe family room offers air conditioning, a private entrance, a balcony with garden views as well as a private bathroom featuring a shower.
Guest Reviews
7.6
Good
Location
Located on a pristine and almost deserted beach, Indaiá Eco Village offers a tranquil escape close to nature. Guests consistently praise the breathtaking beauty of the surroundings, noting the lush and charming environment that provides an exceptional setting for a peaceful family getaway. The beach, which is clean with white sand, offers direct access from the hotel, making it an ideal spot for swimming and relaxation.
Positioned 24 kilometers from the center of Ilhéus, the hotel presents an idyllic escape from the hustle and bustle of city life. This secluded spot allows visitors to immerse themselves in the serene natural beauty, though it lacks nightlife and urban attractions due to its distance from the city. The beachfront hotel's location is highlighted as perfect, with a privileged sea view that adds to its inviting ambiance.
Renowned for its excellent location and calming atmosphere, Indaiá is a haven for those seeking relaxation and contact with nature. Despite being away from other street vendors and crowded tourist spots, the location maintains accessibility, ensuring guests can enjoy the beautiful surroundings with ease. However, some reviews indicate that the facilities could benefit from updates to complement the stunning natural setting.
Breakfast
Indaiá Eco Village offers a breakfast experience that receives mixed feedback from its guests. Many find the breakfast to be very good, with praise for its tasty offerings and excellent quality. Some reviews highlight the variety available, noting that when the breakfast is at its best, it is well-served and organized with numerous options to choose from. The peaceful location enhances the morning dining experience for those seeking tranquility.
However, not all feedback is positive. Some guests find the breakfast simple and believe it could be improved in terms of variety and efficiency in replenishment. There are mentions of hardened food items and infrequent replenishment of essentials like cheese, eggs, and fruits. Furthermore, the breakfast schedule starting at 7:30 AM or later is perceived as inconvenient by some, who prefer an earlier start.
Overall, while Indaiá Eco Village's breakfast satisfies many guests with its quality and assortment at times, there are areas that could benefit from more consistency, timely replenishment, and improved variety to meet expectations consistently.
Dinner
Indaiá Eco Village offers an inviting retreat for nature lovers, yet the dining experience at its restaurant raises mixed reviews. Guests appreciate the overall cleanliness of the restaurant, finding it well-maintained. While some guests have enjoyed delicious à la carte meals, others note the limited menu options and the absence of several items from the menu during their stay, which can be frustrating for those seeking variety. The restaurant primarily operates until early evening, with dinner service ending by 8 PM, necessitating prior orders for later meals.
Prices at the restaurant have been described as steep by several guests, contributing to dissatisfaction when faced with few meal choices. The speed of service has been a point of concern, with lengthy wait times for food being a frequent remark. While lunchtime offerings balance quantity and cost more acceptably, dinner experiences appear less consistent in satisfaction due to the same concerns of menu restrictions and high prices. Enhanced organization and refurbishment of outdoor furniture could improve the dining atmosphere. Despite these issues, some guests have found their dinners to be delightful, suggesting pockets of culinary excellence within the subdued dining ambiance.
Rooms
Indaiá Eco Village presents a mixed experience when it comes to the rooms offered to guests. On the positive side, certain rooms have been recognized for their comfort, cleanliness, and picturesque views of the sea, providing an ideal setting for relaxation. Several guests have noted that some accommodations, like the elegant chalets, are newly renovated with amenities such as modern TVs and mini fridges, enhancing the overall experience. The natural surroundings of the property, including the presence of free-range chickens, add a unique charm and reflect the eco-friendly aspect of the village.
However, there are numerous areas that require significant improvements. Many guests have pointed out issues such as a pervasive musty smell, uncomfortable mattresses, and outdated facilities. Privacy concerns have arisen due to poor room design, with doors leading to adjoining rooms. Maintenance problems are frequent, from broken furniture and stained towels to malfunctioning internet and insufficient cleaning services. Furthermore, some of the accommodations diverge from the advertised images, leading to disappointment among guests.
In sum, while Indaiá Eco Village offers appealing vistas and cozy settings in certain areas, attention to renovation and service enhancement could vastly improve guest satisfaction across the board.
Beds
Indaiá Eco Village receives mixed feedback when it comes to its beds. Many guests appreciate the clean bed and bath linens, noting the overall comfort of some of the beds. There are positive mentions about very comfortable beds and a good bed accompanied by a good shower. However, other reviews indicate issues with comfort, noting that some single and double beds are narrow or uncomfortable. Some mattresses are described as orthopedic or very hard, though others are considered too soft. Concerns are also raised about mattresses with broken springs or those that are too thin, causing discomfort from the bed frame. The need for mattress updates is a recurring theme among less favorable reviews.
Cleanliness
Indaiá Eco Village offers a mixed experience when it comes to cleanliness, receiving varying reviews from guests. Many visitors commend the establishment for maintaining a very clean environment overall, with clean and tidy rooms being a highlight for some. The trained staff contributes to the well-organized chalets and well-maintained common areas, creating a pleasant atmosphere despite some challenges.
However, not all guests share this sentiment. Certain aspects of the property's cleanliness raise concerns, notably the inconsistent cleaning schedules and inadequate maintenance. The cleanliness of the rooms often leaves something to be desired, with reports of unpleasant smells, mold, and accumulated dust detracting from the experience. The lack of daily room cleaning, towel changes, and maintenance contribute to a perception of neglect. Guests have noted the need for better upkeep of the pool area and surroundings, mentioning issues like scattered tables and a dirty pool.
The hotel's once-beautiful views and clean beach suggest potential for a delightful stay, but the numerous complaints about poor maintenance and outdated facilities reveal areas in urgent need of attention. The presence of pests and lack of effective garden care further challenge the overall experience. While the environment is praised for its cleanliness by some, it remains clear that there is ample room for improvement to ensure consistent satisfaction.
Staff
The staff at Indaiá Eco Village consistently impresses guests with their dedication and professionalism. Visitors frequently describe the employees as excellent, attentive, and helpful, contributing to an overall welcoming atmosphere. The owners, particularly Ms. Zaira, and manager Carla receive commendations for their service and attentiveness, enhancing the guest experience markedly.
A notable highlight is the staff's friendliness, with personnel such as Matheus being specifically praised for their helpfulness. Visitors appreciate the well-mannered and polite demeanor exhibited by everyone they encounter, from the receptionist to those serving meals. The availability of the staff significantly adds to the visitor experience, making interactions seamless and pleasant.
While there is mention of some areas needing improvement, particularly in staff training and communication, guests note that the establishment is already taking steps toward enhancement. Despite these minor setbacks, the overall service is described as wonderful and represents a key attribute of the resort. Guests fondly remember the attentive service, including activities designed for children, emphasizing the family-friendly nature of the resort.
Indaiá Eco Village is revered not just for its location and amenities but also for the warmth and kindness exuded by its staff. For anyone visiting this tropical refuge, the outstanding service and hospitality promise an enriching and relaxing experience.
Wi-Fi
Indaiá Eco Village offers a tranquil retreat, but it appears the Wi-Fi might not be the strong suit. While some mention the availability of a signal, the connectivity is often reported as poor and unreliable, particularly in the rooms. Guests have noted frequent disconnections, making the service inconsistent. The Wi-Fi signal fluctuates, even on the beach, and is described as almost non-existent in several areas of the resort. Improvements in internet stability and reach could enhance the overall guest experience, providing a more seamless digital connection for those who need it during their stay.
Pool
Indaiá Eco Village boasts a pool that offers a mixed experience for guests. On the positive side, the pool is noted for its warmth, which is particularly appreciated in cooler or rainy weather. Its idyllic location, facing the sea and surrounded by nature, provides a peaceful setting that enhances relaxation, allowing guests to enjoy a soothing swim with scenic views. The ambiance is further complemented by its proximity to the beach, creating an inviting atmosphere for those who relish natural beauty and tranquility.
However, several aspects of the pool require attention. Some guests have mentioned that the pool is small and in need of more frequent cleaning and repairs, as well as better maintenance of its surrounding furniture. There are also suggestions for increased staff presence around the pool area to enhance service and cleanliness. Despite these drawbacks, the pool is described as wonderful and the staff as providing special service, indicating that improvements in maintenance could significantly elevate the guest experience.
Beach
The beach near Indaiá Eco Village is a haven for guests seeking tranquility and natural beauty. With its pristine sands and clear waters, it offers a perfect setting for swimming and walking. Guests are often delighted by the exclusive nature of this shoreline, which feels almost private, providing a peaceful escape from the bustling tourist spots. The beachfront setting of the hotel provides an ideal vantage point to soak in the scenic views and lush landscape. Complemented by the serene atmosphere and excellent hospitality, this location allows visitors to truly unwind in a quiet environment. All these elements combine to make the beach a standout feature, where one can enjoy the vast, beautiful expanse and feel connected with nature at its finest.
Family
Indaiá Eco Village emerges as an idyllic destination for families in search of serenity and natural beauty. Guests highlight its family-friendly ambiance, making it an ideal spot for a relaxing retreat. Nestled in a picturesque locale, it's praised for its peaceful and beautiful setting, perfect for those looking to unwind. The eco village not only offers stunning views, especially from bungalows facing the beach, but also a host of amenities tailored for families. The presence of a playground ensures that children have a space to enjoy themselves. Additionally, guests commend the supportive staff and the quality of the food, with the hearty breakfast receiving particular attention. This tranquil environment, combined with direct contact with nature and a welcoming atmosphere, makes it a favorable spot for family gatherings and peaceful escapes.
Yes, Indaiá Eco Village has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Indaiá Eco Village.
Yes, Indaiá Eco Village welcomes dogs.
Yes, parking facilities are available at Indaiá Eco Village.