7Hotel&Spa
Illkirch-Graffenstaden
48.52317700,
7.73895000
,
Parc D'innovation Boulevard Sébastien Brant
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Summary of reviews7Hotel&Spa is situated in a serene and quiet location on the southern outskirts of Strasbourg, making it ideal for business travelers or those seeking a peaceful retreat. The hotel's proximity to Illkirch Innovation Park and its easy access to public transport and major transit routes cater well to guests with work commitments. The location is somewhat remote and though not ideal for tourists aiming to explore Strasbourg's vibrant life, the tranquil atmosphere, ample parking and proximity to the airport and the Rhone Canal cycle path are appreciated.
The breakfast at 7Hotel&Spa generally receives praise for its variety and hearty offerings. Guests enjoy the wide selection of sweet and savory items and the option of room service for breakfast. However, there are some criticisms regarding the quality and diversity of the breakfast items with issues such as limited fruit options and inadequate heating of certain foods being noted.
Dining experiences at the hotel's restaurant receive varied reviews. While many laud the delicious quality of specific dishes like sea bass fillet and mushroom risotto, some diners find the food and menu options lacking for a 4-star establishment. The restaurant ambiance and chef's proficiency are often praised, although unexpected closures and high prices are points of contention.
Rooms at 7Hotel&Spa are frequently described as spacious, clean and comfortable, equipped with modern amenities. Guests appreciate the well-furnished interiors and effective soundproofing. However, there are mentions of dated decor and maintenance issues, such as stained carpets and old-fashioned bathrooms, indicating that some areas could benefit from updates.
The hotel's cleanliness standards are generally high with many guests noting the spotless rooms and inviting common areas. Professional and friendly staff enhance the overall experience, although some cleanliness inconsistencies, such as stained towels and dusty furniture, have been reported.
The staff at 7Hotel&Spa are consistently commended for their exceptional service and warm hospitality. Descriptions often include terms like friendly, attentive and professional, illustrating their commitment to providing a welcoming atmosphere. The dedication of the restaurant and bar staff to enhancing the dining experience is particularly noted.
Complimentary wifi is available, but with mixed reliability. Some guests have experienced a strong and sufficient connection, while others report significant issues with speed and connectivity, particularly problematic for those traveling for work.
The spa facilities at 7Hotel&Spa are a notable highlight with many guests appreciating the range of amenities, including a hot tub, sauna, hammam and sensory showers. The clean and inviting environment, coupled with friendly and attentive staff, enhances the experience. Some drawbacks include the pool's cold temperature, overcrowding and additional costs for access.
The gym, located next to the hotel, is well-equipped and features amenities like a small pool and sauna. Guests appreciate the variety of equipment and yoga exercises provided, despite occasional minor issues like an incomplete dumbbell set.
The pool, while clean and equipped with a jacuzzi, sauna and steam room, is subject to mixed reviews due to its small size and cold water. Additional charges and restricted access times, especially for families with children, are also concerns.
Parking at 7Hotel&Spa is highly praised for its ample, accessible and free spaces, including accommodations for electric vehicles. The convenience of easy parking access contributes positively to the guest experience, outweighing occasional minor issues with vehicle size accommodation.
In summary, 7Hotel&Spa is well-suited for business travelers and those seeking a quiet, comfortable stay. Its serene location, spacious rooms, excellent cleanliness standards and friendly staff are standout features. While there are areas for improvement, particularly regarding dining options, wifi reliability and some maintenance aspects, the overall guest experience remains positive.
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The breakfast at 7Hotel&Spa generally receives praise for its variety and hearty offerings. Guests enjoy the wide selection of sweet and savory items and the option of room service for breakfast. However, there are some criticisms regarding the quality and diversity of the breakfast items with issues such as limited fruit options and inadequate heating of certain foods being noted.
Dining experiences at the hotel's restaurant receive varied reviews. While many laud the delicious quality of specific dishes like sea bass fillet and mushroom risotto, some diners find the food and menu options lacking for a 4-star establishment. The restaurant ambiance and chef's proficiency are often praised, although unexpected closures and high prices are points of contention.
Rooms at 7Hotel&Spa are frequently described as spacious, clean and comfortable, equipped with modern amenities. Guests appreciate the well-furnished interiors and effective soundproofing. However, there are mentions of dated decor and maintenance issues, such as stained carpets and old-fashioned bathrooms, indicating that some areas could benefit from updates.
The hotel's cleanliness standards are generally high with many guests noting the spotless rooms and inviting common areas. Professional and friendly staff enhance the overall experience, although some cleanliness inconsistencies, such as stained towels and dusty furniture, have been reported.
The staff at 7Hotel&Spa are consistently commended for their exceptional service and warm hospitality. Descriptions often include terms like friendly, attentive and professional, illustrating their commitment to providing a welcoming atmosphere. The dedication of the restaurant and bar staff to enhancing the dining experience is particularly noted.
Complimentary wifi is available, but with mixed reliability. Some guests have experienced a strong and sufficient connection, while others report significant issues with speed and connectivity, particularly problematic for those traveling for work.
The spa facilities at 7Hotel&Spa are a notable highlight with many guests appreciating the range of amenities, including a hot tub, sauna, hammam and sensory showers. The clean and inviting environment, coupled with friendly and attentive staff, enhances the experience. Some drawbacks include the pool's cold temperature, overcrowding and additional costs for access.
The gym, located next to the hotel, is well-equipped and features amenities like a small pool and sauna. Guests appreciate the variety of equipment and yoga exercises provided, despite occasional minor issues like an incomplete dumbbell set.
The pool, while clean and equipped with a jacuzzi, sauna and steam room, is subject to mixed reviews due to its small size and cold water. Additional charges and restricted access times, especially for families with children, are also concerns.
Parking at 7Hotel&Spa is highly praised for its ample, accessible and free spaces, including accommodations for electric vehicles. The convenience of easy parking access contributes positively to the guest experience, outweighing occasional minor issues with vehicle size accommodation.
In summary, 7Hotel&Spa is well-suited for business travelers and those seeking a quiet, comfortable stay. Its serene location, spacious rooms, excellent cleanliness standards and friendly staff are standout features. While there are areas for improvement, particularly regarding dining options, wifi reliability and some maintenance aspects, the overall guest experience remains positive.
Hotel with Spa
Located near Strasbourg, this 4-star spa hotel offers a modern and elegant experience. Its spa facilities provide a range of options for relaxation and well-being.
Family Friendly Hotel
Featuring a spa, this hotel provides relaxation options for parents while offering modern amenities suitable for families. Its location in Illkirch-Graffenstaden offers convenient access to Strasbourg.
Business Hotel
This hotel offers 7 meeting rooms and a spa, catering to both business and relaxation needs. It is located in Illkirch-Graffenstaden, near Strasbourg, and provides a modern and friendly setting.
Hotel with Parking
This hotel offers parking and spa facilities. It is well-regarded and also features a restaurant and a swimming pool.
EV charging stations
Hotel with Gym
This hotel features an on-site spa, a health club with fitness classes, and a gym. Guests can enjoy a workout and relax with spa treatments.
Hotel for Yoga
This hotel offers comprehensive spa facilities and services, creating a relaxing environment. It is suitable for yoga and wellness retreats, offering a serene escape.
Hotel with EV Charging Stations
Features both hotel and spa facilities. The availability of EV charging enhances its appeal to environmentally conscious guests.
4-Star Hotel
This hotel in Illkirch-Graffenstaden is known for its spa facilities and modern accommodations. It offers a comfortable and convenient stay for both leisure and business travelers.
Hotel with Indoor Pool
This hotel offers a spacious 320 square meter spa area that includes a heated indoor swimming pool, a Jacuzzi, sauna, steam room, and a sanarium. Guests can also enjoy a sensory course and a dedicated relaxation room, providing a comprehensive wellness experience around the pool.
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
Guest Reviews
7Hotel&Spa boasts a serene, quiet location, perfect for business travelers needing proximity to the Illkirch Innovation Park or those with work-related commitments in the area. Situated on the southern outskirts of Strasbourg, the hotel offers a secluded atmosphere away from the hustle and bustle, making it ideal for relaxation.
However, the hotel's position within an industrial area and innovation park presents certain drawbacks. It is somewhat remote with the city center about 10 to 40 minutes away depending on the mode of transportation. The hotel provides easy access to public transportation, including a nearby tram station, which connects guests to downtown Strasbourg and other key areas effectively.
For those traveling by car, the convenience of ample parking and a location close to major transit routes are notable perks. Guests appreciate the tranquility and quietness of the surroundings, despite the industrial feel and the lack of nearby restaurants or attractions.
While it is not an ideal spot for tourists intending to explore Strasbourg's vibrant city life, the hotel's proximity to the airport, the Rhone Canal cycle path and the availability of an on-site fitness center and spa cater well to business travelers and those seeking a peaceful retreat. Guests consistently highlight the clean and comfortable rooms, as well as the pleasant breakfast offerings, contributing to a positive overall stay.
The breakfast experience at 7Hotel&Spa presents a mix of positives and areas needing improvement. Guests generally appreciated the variety and plentiful nature of the breakfast, often describing the buffet as good, hearty, generous and well-provided. Many found the breakfast to be very good with a wide selection of both sweet and savory items, fresh products and attentive staff. Some even enjoyed specific items like the sea bass fillet and mushroom risotto, while others highlighted the option to have breakfast served in their room.
However, several reviews pointed out that the quality and diversity could be improved. Common criticisms included limited selection, minimal fruit, cold or runny scrambled eggs and undercooked bacon. Some guests felt that the breakfast did not live up to the hotel's four-star rating, citing it as mediocre, disappointing or not worth the extra cost. There were also mentions of issues with the breakfast being crowded, the space being inadequate and specific items like trays for hot food not being sufficiently heated.
Overall, while there were notable strengths in terms of variety and the inclusion of breakfast in the rate, there is room for enhancing the quality and presentation to meet the expectations of all guests.
Dinner at 7Hotel&Spa has garnered mixed reviews from guests, though there is a significant amount of praise directed at specific aspects. Several diners have highlighted the delicious quality of dishes such as the sea bass fillet and mushroom risotto, along with excellent meals that were described as delicious and satisfying. Guests have complimented the restaurant's ambiance and decor, the proficiency of the chef and the overall quality and freshness of the food served. The breakfast also received positive remarks with many appreciating the croissants, pastries and the generous and varied options available.
However, not all feedback was positive. A number of diners found certain à la carte dishes to be tasteless and disappointing. Some guests felt that the dinner did not meet the expectations of a 4-star hotel, citing issues like cold food and limited menu options. The restaurant's pricing was also deemed high by some and several reviewers pointed out that the restaurant was sometimes closed unexpectedly without prior notice. While some had wonderful meals, others expressed dissatisfaction with the value and taste relative to French culinary standards.
Overall, while dining at 7Hotel&Spa has the potential for culinary delight, guests may experience variability in the quality and availability of meals.
7Hotel&Spa features a range of guest rooms that generally receive positive feedback for their spaciousness and cleanliness. Many travelers appreciate the modern, clean and comfortable environment with large rooms often highlighted as a significant advantage. Decorated tastefully, several rooms come equipped with functional amenities and cozy touches, making them suitable for couples and families alike. The impressive room size and well-furnished interiors are appreciated by guests with many noting the effective soundproofing and ample comfort.
However, some guests have remarked that certain areas of the hotel are in need of modernization. Complaints about dated decor, old-fashioned bathrooms and occasionally stained carpets point to areas where the property could improve. Several reviews mention that the rooms and bathrooms, though spacious, could benefit from better maintenance and a refresh to meet the expectations of a four-star establishment.
A few functional issues, such as inadequate room ventilation, drafty windows and non-functional minibars, were reported. Furthermore, some guests experienced discomfort due to room temperature and less effective room cleaning, detracting from their overall stay.
Despite these mixed reviews, the general sentiment remains positive, primarily due to the spacious and well-appointed rooms. Those looking for a quiet, comfortable place with modern amenities and generous room sizes will likely find 7Hotel&Spa to be a satisfying choice. Further enhancements in room maintenance and updates could significantly elevate the guest experience and align expectations with the hotel's star rating.
When considering a stay at 7Hotel&Spa, the experiences regarding the beds provide a mixed perspective. Guests often appreciate the spacious and sometimes extra-large beds, noting a general sense of comfort with comments indicating that the beds are very comfortable. Quality bedding was recurrently praised with some even considering it top notch and wanting to take the pillows home.
However, there is a notable disparity in the bed quality reported by guests. Issues cited include mattresses that are either too hard or too soft and some even compared them to trampolines, suggesting they were worn out and lacked proper support. Complaints about bed sagging and broken bed legs also emerged, compromising the overall comfort for some.
Pillows also presented a mixed bag of experiences. Although some enjoyed their comfort, others found them hard and uncomfortable, suggesting they've seen better days. Additionally, some reviews mentioned noisy or squeaky beds, detracting from the restful experience one would expect.
Moreover, aspects such as the duvet size were also a point of contention with some guests finding them too small for the beds. Beds designated for children received particularly poor feedback, being described as uncomfortable and substandard.
Overall, while many guests have enjoyed a comfortable night's sleep on the spacious and well-appointed beds at 7Hotel&Spa, there are inconsistencies in the bedding quality that potential visitors might want to consider.
Nestled in a tranquil location, 7Hotel&Spa stands out for its dedication to cleanliness and eco-friendly practices. Many guests have praised the hotel's immaculate cleanliness, noting the spotless and functional rooms. The establishment itself is frequently described as clean and inviting with common areas reflecting the same high standards.
The rooms are consistently lauded for being very clean, cozy and equipped with efficient amenities. The quiet environment ensures a peaceful stay, complemented by the hotel's pleasant spa facilities. Professional and friendly staff further enhance the comfort, making guests feel welcomed upon arrival.
However, some reviews highlight areas in need of improvement. The carpets, often stained and aged, have been a common point of criticism. Occasional issues such as stained towels, dusty furniture and less-than-optimal bathroom cleanliness indicate inconsistencies in housekeeping standards. The lack of a refrigerator in some rooms and outdated bathroom fittings have also been noted.
Overall, while 7Hotel&Spa excels in providing a clean and comfortable stay for most guests, attention to certain details in cleanliness and maintenance could elevate the guest experience even further. The hotel's commitment to sustainability and friendly service remains a strong highlight amidst the few areas needing enhancement.
The staff at 7Hotel&Spa consistently receive high praise from guests for their exceptional service and warm hospitality. Descriptions of the reception team often highlight their friendliness and attentiveness, ensuring that guests feel welcomed from the moment they arrive. Words such as polite, courteous and professional frequently appear in reviews, emphasizing the employees' dedication to providing a superb guest experience.
Visitors commend the staff's readiness to assist with any request, showcasing their helpful and accommodating nature. Special mentions of the restaurant and bar staff underline their efficiency and attentiveness, further enhancing guests' dining experiences. Overall, the welcoming demeanor and professionalism of the 7Hotel&Spa team contribute significantly to the positive impressions and satisfaction of the guests, making their stay enjoyable and memorable.
7Hotel&Spa offers complimentary wifi to its guests with mixed feedback on its reliability. Some guests have found the wifi to be good, strong and sufficient for their needs, suggesting that at times it works well in providing internet access. However, there are also numerous mentions of significant issues; for instance, the wifi speed can drop and in some cases, the connection is described as ranging from poor to non-existent. This has proven inconvenient for guests traveling for work who rely on stable internet connections. While some guests report the wifi to be partially okay, the overall sentiment indicates that connectivity at 7Hotel&Spa can be quite variable with room for improvement.
The spa at 7Hotel&Spa has garnered numerous positive comments from guests, who particularly appreciate its relaxing and well-maintained facilities. Described as incredible, amazing and fantastic, the spa offers a variety of amenities such as a hot tub, sauna, hammam and sensory showers, contributing to an overall high-quality experience. Visitors frequently highlight the friendliness and attentiveness of the spa staff, enhancing the overall enjoyment.
Many reviewers found the spa area to be clean, beautiful and inviting, providing a quiet and peaceful atmosphere perfect for relaxation. The jacuzzi and massage services received special mentions for their excellence, adding to the comprehensive wellness experience offered by the hotel. Guests also appreciated the cinema-themed decorations, which add a unique touch to the environment.
However, some aspects drew mixed feedback. The pool was frequently noted as being cold and the spa was often described as small and sometimes overcrowded, especially with children, which impacted the tranquil atmosphere for some visitors. Additionally, there were mentions of additional costs for spa access, which some guests felt were not clearly indicated.
Despite these drawbacks, the majority of visitors expressed satisfaction with the spa, praising it as a delightful and worthwhile component of their stay. With facilities that are both modern and soothing, the spa at 7Hotel&Spa is a significant highlight for many guests, providing a pleasant and rejuvenating escape.
7Hotel&Spa offers guests complimentary access to a gym conveniently located next to the hotel, which has garnered positive remarks for its well-equipped facilities. Visitors appreciate the comprehensive array of gym equipment and the added amenities of a small pool and a sauna at the NSFit club. Though some feedback pointed out minor issues such as an incomplete dumbbell set and occasional service inadequacies, the overall consensus highlights a good-quality gym experience. The inclusion of yoga exercises and advanced machinery resonated well with the guests, making it a valued addition to their stay.
The pool at 7Hotel&Spa receives mixed reviews with guests frequently commenting on its small size and the water temperature. Many guests describe the pool as nice and very clean, contributing positively to their experience. The pool area includes a jacuzzi, sauna and steam room, although some visitors found the water and surroundings to be colder than expected. Access to the pool often comes with additional charges and there are time limitations on its use, such as a two-hour limit and restricted hours, which detracted from some guests' experiences.
Families with young children might face challenges, as children are sometimes restricted to specific time slots or require payment for access. Conversely, there are periods when the pool and spa areas are crowded with children, making them noisy and busy. Despite these limitations, the pool experience is generally considered worthwhile by those who used it with some guests appreciating the complimentary access provided by the establishment.
Overall, while the pool facilities at 7Hotel&Spa are often seen as enjoyable, prospective guests should be prepared for potential additional costs, restricted access times and less-than-ideal water temperatures.
Staying at 7Hotel&Spa offers the convenient perk of free parking, which is frequently praised by guests. The hotel boasts a spacious parking lot with plenty of available spaces, ensuring that finding a spot is rarely an issue. This extensive availability includes a good number of free parking spaces and even adequate accommodations for electric vehicles, thanks to sufficient EV chargers on-site.
Guests appreciate the easy and accessible parking access, which makes their stay more comfortable and stress-free. Whether arriving with a bike, a stroller or even during the night, parking remains accessible and free. The hotel also caters to those needing private parking and provides convenient parking options outside as well.
On the rare occasions when parking is less than ideal, it is mostly due to a complicated entrance or issues with wide vehicles fitting comfortably. However, these concerns are outweighed by the advantages of the large, free and well-maintained parking facilities.
Overall, 7Hotel&Spa's parking amenities contribute positively to the guest experience, offering ample and accessible spaces without additional charges, except for specific cases like pets.
The '7Hotel&Spa' provides ample parking options for guests with plenty of spaces available and free parking as an additional benefit. Guests have noted the presence of EV chargers on-site and find them to be sufficient for their needs. However, some feel that the availability of these charging stations could be more clearly communicated. Despite a few mentions of uncertainty regarding the EV charging facilities, the consensus indicates that guests generally have access to the necessary amenities for their electric vehicles. The proximity of EV charging options adds to the convenience for those driving electric cars.
7Hotel&Spa is well-regarded for its family-friendly atmosphere, featuring large, spacious family rooms that many guests appreciate for their comfort during stopovers. Kids can enjoy a good breakfast designed with them in mind and the hotel also offers special facilities and activities aimed at younger guests.
However, reviews suggest mixed experiences regarding the hotel's suitability for children in the spa and pool areas. While there is a dedicated kids' spa, children's access to the main spa and pool is limited and time-restricted, which some find disappointing. Despite this, many families still had an enjoyable stay with positive remarks about spending quality time with their children.
The hotel is particularly praised for its effort to cater to families, making it a good place for family vacations. Families looking for child-friendly amenities may find it accommodating, though those with babies or very young children might need to manage their expectations as certain areas and facilities may not fully cater to their needs. Overall, 7Hotel&Spa provides a generally pleasant and family-oriented environment, ideal for those prioritizing spacious rooms and a welcoming atmosphere.
'7Hotel&Spa', although classified as a four-star establishment, often falls short of the expectations typically associated with this rating. Multiple reviews highlight that the hotel does not meet the standards of a four-star experience with outdated furniture and poorly equipped rooms being common complaints. The cleanliness of the rooms and the quality of breakfast also leave much to be desired for a hotel in this category.
Despite these drawbacks, the staff receives positive remarks for their friendliness and helpfulness, which adds a redeeming quality to the guest experience. However, due to the various shortcomings mentioned, the overall consensus is that '7Hotel&Spa' does not offer the level of quality and service one would expect from a four-star hotel, making it feel less than worthy of its current rating and price.
7Hotel&Spa offers a favorable environment for business travelers, providing professional services and corporate accommodations. Its proximity to business venues enhances its convenience as a base for business trips. The hotel features clean and appropriately equipped "business" rooms, plush meeting rooms and conference facilities. However, while well-suited for extended business stays, it may not be the best choice for shorter visits. Some guests noted WiFi connectivity issues, which could impact work productivity. Overall, it is a professional and practical option for those traveling for business.
7Hotel&Spa has received positive feedback for its accessibility features, making it a convenient choice for guests with disabilities. The hotel boasts a wide entrance, which facilitates easy access for all types of vehicles. The facilities and amenities are designed with accessibility in mind, ensuring a comfortable stay for guests with special needs. Specific accommodations for handicap access are noted and the hotel exceeds standard accessibility requirements. Furthermore, rooms catering to special needs are available even without prior request, underlining the hotel’s commitment to inclusivity. Although accessibility details are commendably integrated throughout, some reviews did point out the lack of explicit mentions of accessibility in their promotions. Overall, 7Hotel&Spa is highly recommended for its accessible facilities.
The indoor pool at 7Hotel&Spa offers a clean and modern space that guests find relaxing and convenient. The pool is heated, adding to the comfort of swimmers. Amenities around the pool area are described as excellent, enhancing the overall experience. However, be mindful of the pool schedule, as its usage is restricted at certain times. Additionally, access to the pool is not automatically included in the booking. Despite these minor limitations, the pool area maintains a reputation for being a quiet and peaceful retreat, though occasional noise from children can occur.
7Hotel&Spa receives high praise for being a romantic spa hotel that provides an ideal setting for a couple's getaway. Known for its calm and relaxing atmosphere, it is frequently cited as the perfect place for a romantic weekend or short trip for two. Many guests highlight the VIP petals decoration and romantic decoration, creating a charming and intimate environment ideal for a romantic retreat. The hotel offers romance packages and provides special touches like couples massages to enhance the experience. Rooms are described as cute and conducive to relaxation with a special someone. Despite some suggesting that there are no explicit romantic activities, the general sentiment is that the ambiance and offerings make it a super great choice for couples looking to unwind and connect.
The hotel's dog-friendly policy generally receives positive feedback, though some guests find the daily fee of 15 euros per pet to be on the higher side. While the venue is accessible for pets and considered a good place to travel with dogs, there are no special amenities provided for pets despite the extra charge. Some reviews highlight an unfriendly dog policy and a lack of designated areas for pets within the hotel. Overall, while the hotel is accommodating for dog owners, there is room for improvement in both amenities and policy clarity.
Location Show Map
Location
However, the hotel's position within an industrial area and innovation park presents certain drawbacks. It is somewhat remote with the city center about 10 to 40 minutes away depending on the mode of transportation. The hotel provides easy access to public transportation, including a nearby tram station, which connects guests to downtown Strasbourg and other key areas effectively.
For those traveling by car, the convenience of ample parking and a location close to major transit routes are notable perks. Guests appreciate the tranquility and quietness of the surroundings, despite the industrial feel and the lack of nearby restaurants or attractions.
While it is not an ideal spot for tourists intending to explore Strasbourg's vibrant city life, the hotel's proximity to the airport, the Rhone Canal cycle path and the availability of an on-site fitness center and spa cater well to business travelers and those seeking a peaceful retreat. Guests consistently highlight the clean and comfortable rooms, as well as the pleasant breakfast offerings, contributing to a positive overall stay.
Breakfast
However, several reviews pointed out that the quality and diversity could be improved. Common criticisms included limited selection, minimal fruit, cold or runny scrambled eggs and undercooked bacon. Some guests felt that the breakfast did not live up to the hotel's four-star rating, citing it as mediocre, disappointing or not worth the extra cost. There were also mentions of issues with the breakfast being crowded, the space being inadequate and specific items like trays for hot food not being sufficiently heated.
Overall, while there were notable strengths in terms of variety and the inclusion of breakfast in the rate, there is room for enhancing the quality and presentation to meet the expectations of all guests.
Dinner
However, not all feedback was positive. A number of diners found certain à la carte dishes to be tasteless and disappointing. Some guests felt that the dinner did not meet the expectations of a 4-star hotel, citing issues like cold food and limited menu options. The restaurant's pricing was also deemed high by some and several reviewers pointed out that the restaurant was sometimes closed unexpectedly without prior notice. While some had wonderful meals, others expressed dissatisfaction with the value and taste relative to French culinary standards.
Overall, while dining at 7Hotel&Spa has the potential for culinary delight, guests may experience variability in the quality and availability of meals.
Rooms
However, some guests have remarked that certain areas of the hotel are in need of modernization. Complaints about dated decor, old-fashioned bathrooms and occasionally stained carpets point to areas where the property could improve. Several reviews mention that the rooms and bathrooms, though spacious, could benefit from better maintenance and a refresh to meet the expectations of a four-star establishment.
A few functional issues, such as inadequate room ventilation, drafty windows and non-functional minibars, were reported. Furthermore, some guests experienced discomfort due to room temperature and less effective room cleaning, detracting from their overall stay.
Despite these mixed reviews, the general sentiment remains positive, primarily due to the spacious and well-appointed rooms. Those looking for a quiet, comfortable place with modern amenities and generous room sizes will likely find 7Hotel&Spa to be a satisfying choice. Further enhancements in room maintenance and updates could significantly elevate the guest experience and align expectations with the hotel's star rating.
Beds
However, there is a notable disparity in the bed quality reported by guests. Issues cited include mattresses that are either too hard or too soft and some even compared them to trampolines, suggesting they were worn out and lacked proper support. Complaints about bed sagging and broken bed legs also emerged, compromising the overall comfort for some.
Pillows also presented a mixed bag of experiences. Although some enjoyed their comfort, others found them hard and uncomfortable, suggesting they've seen better days. Additionally, some reviews mentioned noisy or squeaky beds, detracting from the restful experience one would expect.
Moreover, aspects such as the duvet size were also a point of contention with some guests finding them too small for the beds. Beds designated for children received particularly poor feedback, being described as uncomfortable and substandard.
Overall, while many guests have enjoyed a comfortable night's sleep on the spacious and well-appointed beds at 7Hotel&Spa, there are inconsistencies in the bedding quality that potential visitors might want to consider.
Cleanliness
The rooms are consistently lauded for being very clean, cozy and equipped with efficient amenities. The quiet environment ensures a peaceful stay, complemented by the hotel's pleasant spa facilities. Professional and friendly staff further enhance the comfort, making guests feel welcomed upon arrival.
However, some reviews highlight areas in need of improvement. The carpets, often stained and aged, have been a common point of criticism. Occasional issues such as stained towels, dusty furniture and less-than-optimal bathroom cleanliness indicate inconsistencies in housekeeping standards. The lack of a refrigerator in some rooms and outdated bathroom fittings have also been noted.
Overall, while 7Hotel&Spa excels in providing a clean and comfortable stay for most guests, attention to certain details in cleanliness and maintenance could elevate the guest experience even further. The hotel's commitment to sustainability and friendly service remains a strong highlight amidst the few areas needing enhancement.
Staff
Visitors commend the staff's readiness to assist with any request, showcasing their helpful and accommodating nature. Special mentions of the restaurant and bar staff underline their efficiency and attentiveness, further enhancing guests' dining experiences. Overall, the welcoming demeanor and professionalism of the 7Hotel&Spa team contribute significantly to the positive impressions and satisfaction of the guests, making their stay enjoyable and memorable.
Wi-Fi
Spa
Many reviewers found the spa area to be clean, beautiful and inviting, providing a quiet and peaceful atmosphere perfect for relaxation. The jacuzzi and massage services received special mentions for their excellence, adding to the comprehensive wellness experience offered by the hotel. Guests also appreciated the cinema-themed decorations, which add a unique touch to the environment.
However, some aspects drew mixed feedback. The pool was frequently noted as being cold and the spa was often described as small and sometimes overcrowded, especially with children, which impacted the tranquil atmosphere for some visitors. Additionally, there were mentions of additional costs for spa access, which some guests felt were not clearly indicated.
Despite these drawbacks, the majority of visitors expressed satisfaction with the spa, praising it as a delightful and worthwhile component of their stay. With facilities that are both modern and soothing, the spa at 7Hotel&Spa is a significant highlight for many guests, providing a pleasant and rejuvenating escape.
Gym
Pool
Families with young children might face challenges, as children are sometimes restricted to specific time slots or require payment for access. Conversely, there are periods when the pool and spa areas are crowded with children, making them noisy and busy. Despite these limitations, the pool experience is generally considered worthwhile by those who used it with some guests appreciating the complimentary access provided by the establishment.
Overall, while the pool facilities at 7Hotel&Spa are often seen as enjoyable, prospective guests should be prepared for potential additional costs, restricted access times and less-than-ideal water temperatures.
Parking
Guests appreciate the easy and accessible parking access, which makes their stay more comfortable and stress-free. Whether arriving with a bike, a stroller or even during the night, parking remains accessible and free. The hotel also caters to those needing private parking and provides convenient parking options outside as well.
On the rare occasions when parking is less than ideal, it is mostly due to a complicated entrance or issues with wide vehicles fitting comfortably. However, these concerns are outweighed by the advantages of the large, free and well-maintained parking facilities.
Overall, 7Hotel&Spa's parking amenities contribute positively to the guest experience, offering ample and accessible spaces without additional charges, except for specific cases like pets.
EV charging stations
Family
However, reviews suggest mixed experiences regarding the hotel's suitability for children in the spa and pool areas. While there is a dedicated kids' spa, children's access to the main spa and pool is limited and time-restricted, which some find disappointing. Despite this, many families still had an enjoyable stay with positive remarks about spending quality time with their children.
The hotel is particularly praised for its effort to cater to families, making it a good place for family vacations. Families looking for child-friendly amenities may find it accommodating, though those with babies or very young children might need to manage their expectations as certain areas and facilities may not fully cater to their needs. Overall, 7Hotel&Spa provides a generally pleasant and family-oriented environment, ideal for those prioritizing spacious rooms and a welcoming atmosphere.
4 Star
Despite these drawbacks, the staff receives positive remarks for their friendliness and helpfulness, which adds a redeeming quality to the guest experience. However, due to the various shortcomings mentioned, the overall consensus is that '7Hotel&Spa' does not offer the level of quality and service one would expect from a four-star hotel, making it feel less than worthy of its current rating and price.
Business
Accessible
Indoor Pool
Romantic
Dog Friendly
Yes, 7Hotel&Spa has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at 7Hotel&Spa.
Yes, 7Hotel&Spa welcomes dogs.
Yes, parking facilities are available at 7Hotel&Spa.
Yes, 7Hotel&Spa has a gym.
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