Merovigla Studios is a hotel that is most known for its amazing staff. From the moment guests arrive, they are greeted by the friendly and helpful owners and staff. Many guests highlight the owner, Alex, who is described as a genius, extremely kind and always available to help. The receptionist, Marianthi, also receives praise for being friendly and extremely helpful. Guests appreciate that the staff are always available to provide guidance on places to visit and restaurants to dine in. Additionally, the staff are described as being prompt, courteous and professional. Even requests such as arranging car hires, boat trips and luggage storage are never too much trouble for them. The hotel is noted as being animal-friendly, which is a huge plus for pet owners. However, one reviewer noted that the clientele was mostly Italian, so non-Italians may not feel as important. Overall, guests feel that the staff go above and beyond to make their stay comfortable and memorable.