Imperatriz-5.51613100,
-47.48172200,
Rua Alagoas, 255 - Juçara Rua Alagoas, 255 Bairro Juçara(Show on Map)
8.6
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsBristol Imperatriz Maranhão garners high praise from guests, notably for its excellent location near Tocantins Shopping Mall, the city center and the airport, providing convenience for both shopping and dining. The hotel's surrounding upscale area adds to the sense of safety and exclusivity, making it a practical and affordable choice for travelers. Its clean and comfortable accommodations with fast elevators and modern amenities offer good value for money.
Breakfast at the hotel stands out for its variety and quality with guests frequently complimenting the delicious and abundant options. The pleasant service and enjoyable settings, such as poolside or rooftop breakfasts, add to the positive experience. Dinner at the on-site restaurant is noted for its good food at reasonable prices, though some guests experience slow service and limited menu options.
The rooms offer modern comforts with new air conditioning units and well-maintained bathrooms, praised for their cleanliness and tasteful decor. The hotel’s quiet environment, effective soundproofing and cozy accommodations contribute to restful stays, though some guests report occasional maintenance issues.
Cleanliness is a strong point for the hotel with many reviews highlighting the impeccable room cleaning and well-maintained general facilities, despite a few inconsistent experiences. The staff receives acclaim for being attentive, friendly and helpful, particularly the front desk’s excellent service, although minor service improvements are suggested.
The Wi-Fi service receives mixed feedback with some guests satisfied with its performance and others experiencing connectivity issues. The gym, while generally viewed positively, could benefit from better maintenance and more equipment. The rooftop pool is a special feature, offering panoramic views and a relaxing ambiance, though it has mixed reviews regarding maintenance.
Families find the hotel accommodating with spacious rooms and family-friendly services like cribs and blackout curtains. The comfortable beds and clean, well-maintained facilities contribute significantly to the guest experience, despite occasional issues with bedding quality.
Business travelers appreciate the hotel’s convenient location, excellent cost-benefit ratio and attentive staff, despite some operational hiccups like longer check-in times. Overall, Bristol Imperatriz Maranhão proves to be a versatile and comfortable option for various types of travelers. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Executive Double RoomThe air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a hairdryer. This apartment has soundproof walls, a minibar, a flat-screen TV with cable channels and a balcony. The unit offers 1 bed.
Executive Twin RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.
Lux Double Room This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 1 bed.
Lux Twin RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.
Guest Reviews
8.6
Very Good
Location
Bristol Imperatriz Maranhao boasts an excellent location, frequently highlighted as one of its key attributes. Guests repeatedly praise the hotel for its prime positioning, noting its proximity to Tocantins Shopping Mall and the city center, making it convenient for shopping and dining. The hotel is also close to the airport and restaurants, making it a practical choice for travelers.
The surrounding area is considered upscale, offering a sense of safety and exclusivity. Guests appreciate the overall cleanliness and structure of the hotel, combined with fast elevators and comfortable rooms. The property delivers good value for money, blending affordability with clean and comfortable accommodations. Moreover, it provides a great combination of location, cost-effectiveness and excellent facilities, making it a versatile choice for various types of visitors.
Some reviews mention that while the hotel is not the closest to major tourist spots, this minor inconvenience can be easily overcome with a short taxi ride. Overall, the hotel's location, coupled with its commendable amenities and great cost-benefit ratio, stands out as a significant highlight for guests.
Breakfast
The breakfast at Bristol Imperatriz Maranhao is frequently highlighted in guest reviews for its variety and overall quality. Many guests describe it as very complete with a wide range of items to choose from, including varied juices and fresh options. Words like excellent, wonderful and very good are commonly used to express satisfaction. The breakfast is often noted for being both abundant and delicious with some mentioning the delightful experience of having breakfast by the pool or enjoying the view from the rooftop.
A majority of the reviews emphasize the richness and tastiness of the breakfast offerings, which seem to cater well to different preferences. Despite a few mentions of limited variety or repetitiveness, the overall sentiment leans heavily towards positive with guests appreciating the ample choices and well-served dishes. Additionally, the excellent service and attentive staff contribute to a pleasant breakfast experience.
In conclusion, breakfast at this hotel stands out as a significant highlight, praised for its variety, freshness and overall quality, making it a valued part of the guest experience at Bristol Imperatriz Maranhao.
Dinner
The Bristol Imperatriz Maranhao offers a dining experience within its hotel restaurant that garners mixed feedback from guests. Positively, the menu is praised for its quality with many guests noting that the food is very good and delicious. Those who prefer the convenience of dining in will appreciate that the restaurant offers meals at reasonable prices, saving a trip outside the hotel. However, the dining experience is marred by slow service with multiple mentions of dinner taking more than an hour to be served. Guest reviews also note limited lunch options and a lack of variety on the menu. Overall, while the restaurant is recognized for its good food, improvements in speed and menu diversity would enhance the overall dining experience.
Rooms
Bristol Imperatriz Maranhao offers a blend of modern and comfortable amenities, making it a sought-after choice for accommodation. Guests consistently highlight the comfort and cleanliness of the rooms, noting particularly the new air conditioning units and well-maintained bathrooms. The beds are described as very comfortable and many rooms are praised for their tasteful decor and organization.
The hotel features deluxe facilities and modern design with some rooms providing beautiful city views and excellent space utilization. However, there is a noticeable variation in the size of the rooms; while some guests commend the spaciousness and thoughtful layout, others find the rooms quite small and cramped.
Notably, cleanliness and maintenance appear to be areas with mixed feedback. While many guests appreciate the impeccably clean and cozy environment, others have reported issues such as musty smells, dusty conditions and occasional maintenance shortcomings like peeling walls and unmaintained areas.
Despite these issues, the hotel's soundproofing and noise control seem effective, contributing to a generally quiet and restful stay. The new installations and well-designed spaces add to the overall positive experience, making Bristol Imperatriz Maranhao a comfortable and stylish option for visitors.
Beds
Bristol Imperatriz Maranhao has left guests notably impressed with its bedding comfort. Many reviewers frequently highlight the large, soft and cozy nature of the beds, describing them as comfortable, very comfortable and at times, excellent. Phrases such as wonderful bed and good cozy bed are commonly noted, emphasizing the positive sleep experience provided by the hotel's accommodation. Beds and pillows combined are often mentioned as adding to the overall comfort. A few comments point out the cleanliness and maintenance of the rooms, stating that amenities including the beds, bathrooms and other facilities are new and functional.
However, not all feedback is uniformly positive. A few guests have raised concerns about the hardness of some mattresses, finding it difficult to sleep. Issues such as discolored bedding, yellow stains and dirty sheets have also been mentioned, though these appear less frequently in the overall pool of reviews.
Overall, guests find the beds at Bristol Imperatriz Maranhao to be comfortable and conducive to a good night's sleep, contributing significantly to the positive accommodation experience at this hotel.
Cleanliness
Bristol Imperatriz Maranhao prides itself on maintaining high standards of cleanliness, as numerous guest reviews attest. Many visitors highlight the excellent, wonderful and impeccable room cleaning efforts, emphasizing the hotel's clean and organized environment. Cleanliness extends across the entire hotel, including the general facilities, which are noted for being well-maintained and modern. Guests frequently appreciate the comfortable and spacious rooms, further underscored by their tidiness and the absence of dust, contributing to a comfortable stay.
However, some reviews indicate inconsistencies in maintaining this high standard. Instances of floors having a little sand, rooms not being satisfactorily cleaned on subsequent days and occasional dust on the room floors have been noted. There are isolated mentions of poorly cleaned rooms with specific complaints about unclean balconies and dead cockroaches in bathrooms. Despite these outliers, the overall guest sentiment remains largely positive with many praising the hotel's cleaning services as exceptional and highlighting this as a standout aspect of their stay.
The dedicated efforts in ensuring cleanliness often leave a significant positive impression, overshadowing the few negative experiences. The hotel's commitment to maintaining a clean, comfortable environment seems evident, making it a generally reliable choice for travelers who prioritize hygiene during their stay.
Staff
Bristol Imperatriz Maranhao is consistently praised for its dedicated and courteous staff. The employees are frequently described as attentive, friendly and helpful, contributing to a welcoming atmosphere. Many guests specifically noted the excellent service provided by the front desk with several highlighting the exceptional management of Mr. João Carlos. The team is commended for their politeness and prompt assistance, often going above and beyond to ensure a pleasant stay. However, there are mentions of room for improvement in reception services and occasional maintenance issues, such as a clogged sink and a malfunctioning air conditioner. Despite these minor setbacks, the overwhelming sentiment reflects a positive experience, driven largely by the standout performance of the hotel's staff.
Wi-Fi
At Bristol Imperatriz Maranhao, the Wi-Fi experience draws mixed feedback. Many guests commend the internet, noting that it works well and some even describe it as fast. The presence of free Wi-Fi is appreciated with some reviews indicating that the service provided is good and satisfactory.
However, a significant number of guests experienced challenges, particularly with the Wi-Fi connection in their rooms. Reports point to the internet being slow or not working at all with some even describing it as terrible. Issues such as connection errors and repeated data problems with apps were highlighted, making the internet service a deciding factor for some guests' stays. While some found the overall internet service to be adequate, many others found it lacking, especially within their individual rooms.
Gym
The gym at Bristol Imperatriz Maranhao has received mixed feedback from guests. Positive comments highlight that the gym facilities are generally good with some labeling it as very good and wonderful. However, guests also noted several areas for improvement. The space has been described as small and tight. Some equipment, particularly the treadmill and bicycles, have been reported as faulty with issues such as non-adjustable seats and the treadmill needing lubrication. There are suggestions to add a machine capable of performing multiple workout functions to enhance the gym experience further. Overall, while the gym has its strengths, it could benefit from some updates and better maintenance.
Pool
The rooftop pool at Bristol Imperatriz Maranhao offers a unique experience with its panoramic view, making it a special spot for guests. Visitors have enjoyed the combination of the pool and bar services on the upper floor, highlighting the convenience and relaxation it provides. Despite its smaller size, many have found the pool area to be nice with positive mentions of its overall appeal.
However, there are mixed reviews regarding its maintenance. Some guests have reported issues with cleanliness, including algae and stained edges, which suggests that upkeep can be inconsistent. At times, the pool has also been closed either due to renovations or maintenance, which has been a point of disappointment for some visitors.
Overall, while the pool and the gym area have their moments of excellence, there remains a need for consistent maintenance to ensure a pristine experience for all visitors.
Family
The Bristol Imperatriz Maranhão seems to cater well to families with several reviews highlighting its family-friendly environment and perfect service for families. Guests appreciate the spacious rooms, which are ideal for accommodating families comfortably and the extended closet space adds a practical touch for longer stays. The hotel provides cribs upon request and features blackout curtains that ensure a good night's sleep.
Many reviewers felt comfortable and enjoyed the cleanliness of the rooms, noting that the accommodations were suitable for whole families. However, one review mentioned a policy change regarding the placement of extra beds or cribs, which could pose a challenge for families with more members. Despite this, the overwhelming sentiment is that the hotel is appropriate for families and provides a hospitable environment catered to their needs.
Business
Bristol Imperatriz Maranhao is highly recommended for business travelers, offering a great location and a good cost-benefit ratio. The hotel provides comfort and luxury, making it an ideal choice for business trips. Guests commend the excellent and attentive staff who are readily available to assist with any issues, such as room changes due to personal preferences or minor inconveniences like air conditioning problems. The infrastructure is well-suited for both tourists and business needs with top-notch service, comfort and cleanliness. However, some guests note long check-in times and the closure of the recreation area as areas for improvement. Overall, it stands out as a reliable option for business travel.
Outdoor Pool
The Bristol Imperatriz Maranhao offers a delightful rooftop space featuring a beautiful and accessible outdoor pool. Guests have noted the pleasant city views from the pool area, making it an ideal spot for relaxation. The pool, despite its smaller size, is well-regarded and contributes positively to the overall experience. The general pool area has received commendations and the presence of a bar by the pool adds an extra layer of convenience for visitors looking to unwind.
Yes, Bristol Imperatriz Maranhao has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Bristol Imperatriz Maranhao.
No, Bristol Imperatriz Maranhao doesn't allow dogs.
No, parking facilities aren't available at Bristol Imperatriz Maranhao.