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Summary of reviewsThe Comfort Inn Indianapolis South I-65 garners praise for several standout features, making it a reliable choice for budget-conscious travelers seeking convenience and comfort. Its strategic location near I-65, downtown Indianapolis, Lucas Oil Stadium and other key attractions makes it an ideal spot for event-goers and travelers looking for easy highway access. Guests particularly appreciate the proximity to restaurants and stores, despite some noting a slightly rough surrounding area.
The breakfast offerings receive generally positive feedback with many guests commending the variety and quality, including yogurt, fresh fruit, eggs, sausage patties and Belgian waffles. The efficient staff keeps items well-stocked, though some guests wish for more selection and improvement in cleanliness.
Rooms at the hotel are described as spacious and comfortable with commendable cleanliness, particularly noting the big, comfy beds and useful amenities like microwaves and refrigerators. Despite occasional reports of carpet stains and odors, the recent renovations have refreshed the rooms, adding to their appeal. The affordability factor further enhances the attractiveness of the accommodations.
Cleanliness at the hotel provides a mixed experience. Many guests find their rooms very clean, but others report issues such as dirty carpets, unpleasant odors and areas needing deeper cleaning and updates. Public spaces and overall property upkeep are also mentioned as areas for improvement.
The staff consistently receives high marks for their friendliness and helpful nature. Guests appreciate their attentiveness and willingness to go above and beyond with many highlighting the smooth check-in process and accommodating service.
The indoor pool is a popular feature, especially for families, appreciated for its cleanliness and pleasant temperature. However, its frequent closures for maintenance and occasional cleanliness issues have been points of concern.
Beds at the Comfort Inn Indianapolis South I-65 are largely praised for their comfort, contributing significantly to the overall positive guest experience. Despite a few remarks about hardness, most guests find the beds clean and conducive to a restful night's sleep.
Overall, the Comfort Inn Indianapolis South I-65 offers a satisfactory stay with good value for money, bolstered by its location, friendly staff and comfortable amenities, while ongoing renovations promise further improvements. Show more
Read review summaries for all categories
Categories
Inn with Swimming Pool
Heated Pool
Business Inn
Inn with Parking
Accessible Inn
Inn with Gym
3-Star Inn
Inn with Heated Pool
Room Types
Queen Room with Two Queen Beds - Non-SmokingThis family room has a tea and coffee maker, a seating area and a TV. The unit has 2 beds.
King Room - Non-SmokingThis double room features a tea and coffee maker, a seating area and a TV. The unit offers 1 bed.
Accessible Queen Room - Non-SmokingThis double room provides a tea and coffee maker and a TV. The unit offers 1 bed.
Guest Reviews
6.9
Rated
Location
The Comfort Inn Indianapolis South I-65 is praised for its strategic location. Situated right off I-65, it offers great convenience for travelers. The proximity to key attractions such as Lucas Oil Stadium and the Convention Center makes it ideal for event-goers. Guests appreciate the easy highway access, making it a convenient stopover for those on long journeys. The hotel is also close to downtown, multiple restaurants, fast food options and stores, enhancing its appeal for those looking to explore the area or dine out. Despite its great location, some have noted that the surrounding area feels a bit rough. Overall, the hotel's location is highly regarded for its accessibility and convenience.
Breakfast
The breakfast at Comfort Inn Indianapolis South I-65 receives mixed feedback from its guests. Many found the breakfast to be good, very good or even amazing, appreciating the wide variety of offerings that include yogurt, fresh fruit, juices, cereals, eggs, sausage patties, bagels and Belgian waffles among other items. The efficiency of the staff in keeping items well-stocked was noted Multiple options, particularly the inclusion of coffee, were highlights for several guests. Some guests, however, commented on the limited selection and wished for more variety. There were specific mentions of the breakfast being simple with minimal options and typical hotel fare such as cereal and cold items overshadowing the hot items. Issues related to cleanliness and the breakfast not being fully stocked at times were also noted. Despite some guests' suggestions for improvement and comments on repetitiveness, the overall sentiment regarding breakfast was largely positive, especially considering convenience and the variety offered.
Rooms
Comfort Inn Indianapolis South I-65 offers spacious and comfortable rooms, making it a pleasant place for a short stop. Many guests appreciated the big, comfy beds and well-arranged room layouts. The rooms are generally clean with adequate lighting and useful amenities like a desk, chair, microwave and refrigerator. The recent renovations have added a fresh look to the rooms, although some guests mentioned the need for further updates, particularly in the bathrooms.
While the overall room cleanliness is commendable with most guests finding their rooms exceptionally clean and well-maintained, there have been occasional reports of carpet and curtain stains. Some rooms have been noted to have odors, including cigarette smells, which might detract from the overall experience.
Despite these minor inconveniences, the rooms are air-conditioned and decently sized with ample space to move around comfortably. The affordability of the rooms also adds to their appeal. Friendly staff and helpful amenities further enhance the stay, defining Comfort Inn Indianapolis South I-65 as a reliable choice for travelers looking for comfort and convenience on a budget.
Beds
At Comfort Inn Indianapolis South I-65, the majority of guests have found the beds to be a highlight of their stay, frequently praising their comfort. Many described the beds as very comfortable with some specifically noting the pillows were also to their liking. Reviews consistently used terms such as comfy and nice to describe their sleeping experience. There were a few mentions indicating that some guests found the beds to be hard, but these comments were few compared to the overall positive feedback. Cleanliness of the beds was generally appreciated with many guests feeling their beds were clean and welcoming. While there were isolated incidents of issues with bedding not being changed, the consensus suggests that the beds provide a restful night's sleep for most visitors.
Cleanliness
Comfort Inn Indianapolis South I-65 presents a mixed picture when it comes to cleanliness. Some guests found their rooms to be very clean and noted comfortable beds, but others had less positive experiences, commenting on dirty carpets and bathrooms, unpleasant odors and visible mold in the shower. Issues such as missing or unclean mattresses, unclean toilets and neglected baseboards were mentioned, pointing to areas needing attention. Additionally, some guests observed that public spaces and the overall property felt worn and in need of renovation. While some found the facility clean and appreciated aspects like a well-lit parking lot, the general consensus suggests that the hotel could benefit from updates, deeper cleaning and maintenance improvements to enhance guest satisfaction.
Staff
At the Comfort Inn Indianapolis South I-65, guests frequently highlight the friendly and helpful nature of the staff. Numerous reviews mention encounters with super friendly and welcoming service, especially noting how helpful and nice they were. Many appreciated the attentiveness and genuine kindness displayed by the team, describing the customer service as good and the overall service as accommodating. Specific gestures, like printing out directions and going out of their way to assist guests, were praised. While a few experiences suggested room for improvement in friendliness and smiling, the general consensus points to a warm and supportive staff, particularly commending their fast and easy check-in process.
Pool
Many guests appreciated the indoor pool at the Comfort Inn Indianapolis South I-65, highlighting its cleanliness and pleasant temperature, making it an appealing feature, particularly for families with children. Some even chose this location specifically for the pool. However, multiple complaints surfaced about the pool being frequently closed for cleaning or maintenance with some citing unpleasant smells and improper cleaning. There were also instances where guests mentioned the pool being too cold or shut down due to code violations. While the pool's availability and condition seemed inconsistent, it remained a valued amenity when accessible and properly maintained.
3 Star
Comfort Inn Indianapolis South I-65 offers a satisfactory experience with value for money, characterized by a good cost-benefit ratio. The establishment is undergoing modernization, which signals potential improvements in the near future. Although the property is older, it maintains a decent level of service and friendliness from the staff. The accommodations are very basic and there are ongoing construction works on the ground floor. Some guests noted that the hotel requires a thorough cleanup and fresh paint. Additionally, it can be challenging to locate the hotel after dark.
Yes, Comfort Inn Indianapolis South I-65 has pool(s) that belong to one or more of the following categories: Heated Pool.
No, a spa isn't available at Comfort Inn Indianapolis South I-65.
No, Comfort Inn Indianapolis South I-65 doesn't allow dogs.
Yes, parking facilities are available at Comfort Inn Indianapolis South I-65.
Yes, Comfort Inn Indianapolis South I-65 has a gym.