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Summary of reviewsComfort Suites near Indianapolis Airport is a strategically located hotel that offers convenience and comfort primarily to travelers accessing the airport and nearby attractions like Lucas Oil Stadium. Guests are pleased with the advantageous location, which offers easy access to major highways and maintains a quiet atmosphere despite proximity to external noise sources, providing good value for money. The hotel is praised for its cleanliness, with many visitors noting well-maintained rooms and facilities, although there are occasional inconsistencies. The spacious rooms are typically comfortable, with especially commendable beds that ensure a quality sleep experience, enhancing overall guest satisfaction.
The complimentary breakfast is another highlight, offering a wide variety of hot and cold options, appreciated by guests for its quality and the friendly, attentive service. Despite reports of limited options and occasional shortages, the breakfast experience is generally positive and provides a convenient start to the day.
A standout feature of the hotel is its staff, who consistently receive positive reviews for their friendly and helpful demeanor. The service provided at the front desk is particularly noted for being welcoming and efficient, contributing significantly to guest experiences.
While the indoor pool garners mixed reviews, it remains a popular facility among families, despite its small size and occasional maintenance issues. Comfort Suites is valued for its affordable pricing and spacious rooms, making it a sensible choice for both business and leisure travelers. The hotel offers a modern facility that aligns well with guests' expectations for value and convenience, overshadowing occasional drawbacks, such as maintenance and service concerns. Overall, Comfort Suites near Indianapolis Airport is favored by travelers for delivering a well-rounded, comfortable stay with an emphasis on accessibility and good customer service. Show more
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Categories
Business Hotel
This hotel offers a meeting space with 1,085 square feet, suitable for social gatherings or business events. It provides convenient amenities such as free WiFi, access to copy and fax machines in its business center, and valet cleaning service.
Hotel with Heated Pool
This hotel features an indoor heated pool and a sauna. It offers a great way to relax and rejuvenate during your stay.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Room Types
King Suite - Non-SmokingOffering free Wi-Fi and a flat-screen TV, this room includes a microwave and a refrigerator.
Queen Suite with Two Queen Beds - Non-SmokingOffering free Wi-Fi and a flat-screen TV, this room includes a microwave and a refrigerator.
Suite with Two Queen Beds - Accessible/Non-Smoking
King Suite No Roll-In Shower - Accessible/Non-Smoking
King Suite with Hot Tub In-Room - Accessible/Non-Smoking
Guest Reviews
7.1
Good
Location
Comfort Suites near Indianapolis Airport is strategically located to cater to a variety of needs for travelers and visitors in Indianapolis. Nestled conveniently near the airport, the hotel is an ideal choice for those prioritizing ease of access for early flights or late arrivals. This proximity to the airport is a recurrent theme in guest reviews, highlighting the convenience of short drives and timely airport transportation.
In addition to its airport accessibility, the hotel enjoys a prime location near major highways, facilitating seamless journeys to downtown and local attractions such as Lucas Oil Stadium. Guests frequently commend the location's convenience for those attending events or visiting nearby landmarks.
The hotel is described as clean and safe, offering comfort alongside its advantageous location. Guests find the environment quiet despite its proximity to the highway, enhancing the overall value of the stay. Affordable pricing, coupled with spacious rooms, makes Comfort Suites a practical choice for both business and leisure travelers.
Breakfast
Comfort Suites near Indianapolis Airport offers a complimentary breakfast experience that generally satisfies guests with its quality and selection. Many find the breakfast to be excellent, noting particularly the friendly and attentive staff who help create a pleasant start to the day. Guests frequently mention the wide variety of hot and cold options available, including hot and delicious fare, which enhances the enjoyment of their mornings.
Several reviews highlight the consistency in serving a good breakfast, with some guests describing it as one of the best they have experienced in a hotel setting. The buffets are often praised for being extensive and offering a decent selection, with some guests appreciating the availability of breakfast starting at 6:30 am.
While there are mentions of limited options and occasional shortages, the overall impression is of a well-maintained breakfast experience with plenty of choices and a focus on cleanliness and hospitality. The addition of items like waffles and a hot buffet are noted as positives by many visitors, reinforcing the hotel's efforts to accommodate various preferences. Despite some minor criticisms, guests seem to appreciate the convenience and quality of the breakfast during their stay.
Rooms
Comfort Suites near Indianapolis Airport delivers a mixed experience when it comes to room quality, with an overarching theme of spaciousness and comfort. The rooms are often described as large and accommodating, providing ample space for guests to relax. Many found the beds to be exceedingly comfortable, which adds to a pleasant sleep experience. Cleanliness, however, varied significantly across stays, with some guests noting their rooms were very clean and well-maintained, while others faced issues such as stained sheets and superficial cleaning.
The location of the hotel is recognized as an advantage, though, the proximity to external noise from the freeway and load docks is a recurring inconvenience. Despite the mixed reviews, staff at the hotel earned praise for their friendliness and helpfulness, which contributed positively to the guest experience.
Problematically, several guests dealt with serious cleanliness concerns, including reports of smoke smell, stained sheets, and malfunctioning amenities like lights and appliances. The furniture, particularly the couches, received criticism for being dirty or broken. There were also issues with the stocking of essential items, like towels, and outdated facilities, such as broken bathroom fixtures. Nevertheless, consistent remarks on the overall room size and comfort occasionally overshadow the negatives for some visitors.
Beds
Comfort Suites near Indianapolis Airport earns consistent praise for its exceptionally comfortable beds, which contribute to a restful night's sleep. Many guests highlight the beds as being comfortable, with some describing them as super comfy, allowing for a peaceful slumber. Travelers can expect to sleep soundly, as beds often come with soft pillows that complement the overall comfort. The accommodation features clean, comfy beds that guests appreciate, making it a reliable choice for those prioritizing a good night's sleep.
Despite occasional issues with pullout sofa beds noted in some reviews, the primary sleeping arrangements, including queen beds, generally meet and exceed expectations. Visitors frequently assert feeling well-rested, emphasizing the value for money when selecting Comfort Suites partly due to the quality of its beds. The positive experiences related to bed comfort give guests confidence in choosing this hotel when staying near the Indianapolis Airport.
Cleanliness
The Comfort Suites near Indianapolis Airport enjoys a reputation for cleanliness, as reflected in numerous guest reviews. The majority highlight the hotel as being very clean, with rooms and bathrooms well-maintained and regularly updated. Guests frequently noted the clean sheets and comfortable beds, enhancing their overall experience and sleep quality. The lobby and general facilities are often described as extremely clean, with many visitors appreciating the neat appearance from the moment they enter. The hotel staff are mentioned as friendly and accommodating, contributing to the pleasant ambiance and guest satisfaction.
Despite positive feedback, there are a few contrasting mentions which suggest inconsistencies in cleanliness, from stained sheets to bathrooms not meeting expected standards. A small number of guests have mentioned issues such as occasional debris or outdated furniture. However, these instances appear to be exceptions rather than the norm in an otherwise well-kept establishment.
Overall, Comfort Suites near Indianapolis Airport is characterized by its cleanliness and quality, often exceeding guests' expectations in terms of accommodation standards and service.
Staff
At Comfort Suites near Indianapolis Airport, the staff appears to be a major highlight for guests. The reviews reveal overwhelmingly positive sentiments, characterized by a friendly and helpful atmosphere. Guests repeatedly note that the personnel, whether at the front desk or elsewhere, deliver high-quality customer service with a positive demeanor. It seems that staff members consistently go above and beyond to accommodate and assist, ensuring a pleasant experience for everyone. The front desk, in particular, receives numerous mentions for being informative, welcoming, and quick to resolve any issues. Even under less-than-ideal circumstances, staff members are praised for doing their best with available resources, providing a reliable safety net for travelers. Overall, the hotel's team stands out as a significant strength, consistently leaving a positive impression on guests. While there are occasional mentions of less favorable interactions, these appear to be exceptions in an otherwise commendable record of service.
Pool
The Comfort Suites near Indianapolis Airport offers an indoor pool that receives mixed reviews from guests, but many families find it a fun and enjoyable feature during their stay. Despite its small size, the pool is popular among children, who appear to have a great time swimming. Guests appreciate that the pool area provides plenty of towels, which ensures convenience for families. Some reviews, however, mention inconsistent water temperature and cleanliness issues, including reports of the pool being colder than expected and needing better maintenance. On the bright side, some guests highlight their experiences with a properly heated pool and praise the overall helpfulness of the hotel staff. Overall, the pool remains a valued amenity with room for improvement in terms of maintenance and heating.
3 Star
Comfort Suites near Indianapolis Airport offers a modern facility and well-equipped rooms, presenting a great value option for travelers. Guests appreciate the spacious accommodations, which provide a comfortable setting for families, especially during peak times like the holiday season. While the hotel does not boast a perfect condition and there have been occasional cleanliness lapses, the pricing remains competitive for what is offered. However, potential guests should be prepared for some noise due to the hotel's proximity to a nearby factory or shipping dock. Despite some management and service concerns, the hotel overall provides a decently rated experience for those prioritizing value and convenience.
Yes, Comfort Suites near Indianapolis Airport has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Comfort Suites near Indianapolis Airport.
No, Comfort Suites near Indianapolis Airport doesn't allow dogs.
No, parking facilities aren't available at Comfort Suites near Indianapolis Airport.
Yes, Comfort Suites near Indianapolis Airport has a gym.