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Summary of reviewsExtended Stay America Suites - Indianapolis - Northwest - I-465 is well-regarded for its convenient location, providing easy access to key attractions, dining options, and shopping outlets in Indianapolis. Its advantageous position near the I-465 highway makes it a practical choice for travelers, whether on short visits or extended stays. Guests appreciate the ample parking, the strategic proximity to retail stores like Costco, and the quiet yet amenity-rich surrounding area.
The hotel offers spacious rooms with well-equipped kitchen facilities, catering well to those on longer stays or who prefer self-catering. Many guests report cleanliness as a highlight, with well-maintained rooms and public areas enhancing comfort. The beds receive mixed reviews, but several guests find them exceptionally comfortable, ensuring restful nights. The hotel staff contribute positively to the stay with their friendliness and readiness to assist, often going the extra mile to accommodate guest needs.
However, there are areas for improvement, such as the breakfast offering, which is primarily a grab-and-go selection. A more varied breakfast could enhance the overall guest experience. Some inconsistencies in room cleanliness and maintenance were noted, along with variable service. Nonetheless, the overall guest sentiment reflects satisfaction with the value offered, given the hotel’s convenience, affordability, and pleasant atmosphere created by the attentive staff. Show more
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Cheap Hotel
Provides extended stay options near I-465, ideal for travelers needing longer-term affordable lodging. Offers basic amenities for a comfortable and economical stay.
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Room Types
Queen Studio - Non-Smoking1 Queen Bed, kitchen, dining and work area, handicap accessible, non smoking
Studio with 1 King Bed - Non-SmokingThe studio offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. The studio provides a wardrobe, parquet floors, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Studio with 2 Double Beds - Non-SmokingThe studio provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The studio offers a wardrobe, parquet floors, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Queen studio with 1 Queen Bed - Disability Access/Non-SmokingIn the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The studio offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The unit has 1 bed.
Guest Reviews
5.4
Rated
Location
Nestled conveniently in Indianapolis, Extended Stay America Suites - Indianapolis - Northwest - I-465 offers a prime location praised by guests for its proximity to various attractions and amenities. The hotel is strategically positioned near a myriad of dining options and shopping outlets, making it an ideal choice for travelers who appreciate convenience. Guests highlight the easy access to the I-465 highway, facilitating seamless travel to various destinations in the city. It's also close to key facilities and events, providing practical accommodation for those attending nearby activities. The surrounding area is not only quiet but also packed with diverse eateries, contributing to a pleasant stay. Ample parking and comfortable, clean rooms further enhance the guest experience, with friendly staff adding a welcoming touch. Conveniently located near major retail stores like Costco, this hotel stands as a well-located choice for both short visits and extended stays.
Breakfast
The breakfast at Extended Stay America Suites - Indianapolis - Northwest - I-465 seems to have left guests underwhelmed. The offerings primarily consist of grab-and-go items, such as instant oatmeal packets, granola bars, coffee, and on occasion, muffins. Guests looking for a more substantial breakfast may find the selection limited, as these items are sometimes described as insufficient or not meeting expectations for a free hotel breakfast. There are mentions of issues with availability and timing, with some guests noting a lack of hot water for oatmeal or finding the breakfast time too short. Despite some comments suggesting the breakfast was appreciated by families, the overall consensus suggests that the breakfast experience could benefit from a wider variety of options.
Rooms
The Extended Stay America Suites in Indianapolis Northwest offers a mix of spaciousness and practicality, making it suitable for longer stays. Many guests appreciated the generous room size and well-equipped kitchen facilities, which include a full kitchen, perfect for those who enjoy cooking during their travels. The room layout is often praised for meeting guests' needs, providing a comfortable and quiet environment despite its proximity to the highway.
Reviews consistently highlight the rooms as clean and neatly maintained upon arrival. The beds are noted for their exceptional comfort, making for restful nights. For the price, some guests find the accommodations well-sized and a good value, especially for overnight stays close to family.
However, there are notable inconsistencies in room conditions, with some guests experiencing issues related to cleanliness and maintenance. While certain rooms were described as recently deep cleaned and in good condition, others reported dissatisfaction with cleanliness, maintenance concerns, and unpleasant odors. Overall, the staff appears responsive and accommodating, adding a positive touch to the stay experience.
Beds
At the Extended Stay America Suites in Indianapolis, experiences with the beds seem to vary significantly among guests. Many reviewers highlight the comfort of the beds, noting that they were exceptionally comfortable, clean, and relatively free from disturbances, both from other rooms and the outside environment. Some guests appreciated the supportive mattresses, emphasizing their restful experiences and satisfaction. However, a number of guests encountered issues with bed size and condition, mentioning that the beds were smaller than expected, with some mattresses being hard or uneven. Additionally, there were concerns about cleanliness, including reports of bed bugs and insufficient linens on the pull-out sofa. Despite these negatives, the overall sentiment points towards many guests enjoying a comfortable night's sleep, indicating a generally positive impression of the accommodations.
Cleanliness
Extended Stay America Suites in Indianapolis Northwest provides a welcoming experience with generally clean and comfortable rooms. Many reviews highlight the property's internal cleanliness, including the fresh linens and well-maintained public areas, which contribute to a sense of comfort that feels like a home away from home. The friendliness of the staff notably enhances the overall stay, ensuring guests feel accommodated and appreciated. Guests appreciated the cleanliness extending from the parking lot to the corridors; some remarked upon a wonderful experience characterized by spacious, well-appointed rooms. The location offers convenience with proximity to highways and restaurants, along with enjoyable amenities such as a pool and laundry facilities. Despite positive mentions, some reviews also pointed out issues with cleanliness, suggesting variability in experience. Nonetheless, guests seemed pleased with the price point and tranquil setting. Overall, this property seems to offer good value for those seeking an accessible and comfortable stay in Indianapolis.
Staff
Extended Stay America Suites in Indianapolis Northwest provides guests with an inviting atmosphere largely due to the amiable and helpful staff. Many reviewers commend the team for their friendliness, politeness, and willingness to go the extra mile in ensuring a comfortable stay. Several staff members stand out for their exceptional service, with particular praise for receptionists and housekeepers who actively assist guests and accommodate their needs, including the handling of check-in and check-out times and addressing specific concerns efficiently.
Despite some mentions of less attentive service at times, the overall sentiment reflects a staff that strives to enhance the guest experience, often making up for minor shortcomings. The kindness and helpful nature of the team, occasionally highlighted by outstanding individual efforts, contribute significantly to the positive experiences reported by many guests. Moreover, interactions with the front desk are frequently noted as pleasant and respectful, revealing a dedicated effort to maintain a welcoming environment.
However, a few reviews hint at moments of unprofessionalism and challenges in management communication, suggesting room for improvement in consistency. Nevertheless, the strengths of the staff, including their accommodating approach and proactive assistance, emerge as key drivers of guest satisfaction at this location, fostering an enjoyable stay for travelers passing through Indianapolis.
No, Extended Stay America Suites - Indianapolis - Northwest - I-465 doesn't have any pool.
No, a spa isn't available at Extended Stay America Suites - Indianapolis - Northwest - I-465.
Yes, Extended Stay America Suites - Indianapolis - Northwest - I-465 welcomes dogs.
Yes, parking facilities are available at Extended Stay America Suites - Indianapolis - Northwest - I-465.
Yes, Extended Stay America Suites - Indianapolis - Northwest - I-465 has a gym.