Hotel 465 By Regency

Indianapolis 39.69835100, -86.18444000 , 4585 S Harding St (Show on Map)


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Summary of reviewsHotel 465 By Regency enjoys a convenient location near downtown, providing easy access to central attractions and major routes via the nearby interstate. Guests appreciate the close proximity to the Greyhound station, which offers a practical option for those relying on public transportation. Despite this advantageous positioning, the surrounding area may not appeal to all visitors due to its sketchy ambiance and proximity to a truck stop. Some guests have noted that the locale's atmosphere can feel unsafe, particularly at night, and the parking lot's unkempt condition detracts from the overall appeal, making it less suitable for families or those seeking a serene environment.

The hotel has received significant praise for its staff, who are often described as polite, friendly, and helpful. The front desk employees are noted for their professionalism, enhancing the guest experience. Guests traveling with pets find the hotel genuinely pet-friendly, which adds value to their stay. While there have been occasional issues such as room interruptions at night, the staff's accommodating nature generally contributes to a welcoming atmosphere at the hotel.

However, cleanliness poses a notable challenge for Hotel 465 By Regency. Numerous reviews highlight issues such as dirty rooms, unclean bathrooms, and unpleasant smells resembling cigarette smoke and must. Specific concerns include mold in the showers, sticky floors, and uncleaned tubs with visible residue. Reports of bed bugs and roaches further detract from the overall guest experience. Although the staff is seen as attentive, the poor state of cleanliness and hygiene remains a significant downside, affecting guests’ comfort and satisfaction.

In summary, Hotel 465 By Regency benefits from a convenient downtown location and a commendable staff, offering a generally positive interpersonal experience. However, the challenges related to cleanliness and the surrounding area's atmosphere may affect the overall appeal for some travelers.
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Location
Hotel 465 By Regency is situated conveniently near downtown, making it easily accessible for those visiting the city's central attractions. Its proximity to the interstate offers a practical advantage for travelers arriving by car, as it provides straightforward access to major routes. Additionally, guests will find the Greyhound station close by, which can be useful for those relying on public transportation.

However, the hotel's surrounding area presents certain challenges. The location is described as sketchy and is positioned near a truck stop, which may not be inviting for families or those seeking a picturesque environment. The parking lot appears unkempt, with uneven surfaces and cars in disrepair, detracting from the overall aesthetic. Furthermore, some guests have noted a dismal and suspect vibe in the vicinity, with its shady atmosphere being less than ideal, especially late at night. While the hotel offers proximity to downtown and ease of access via the interstate, the locale itself may not suit all travelers, particularly those who prioritize a serene and family-friendly setting.

Cleanliness
Hotel 465 By Regency faces numerous challenges when it comes to cleanliness, as highlighted in a series of reviews. Guests consistently describe the rooms and overall environment as dirty and unkempt. Many reviews point out specific issues such as filthy sheets, dirty bathrooms, and an unpleasant smell throughout the hotel, resembling cigarette smoke and must. Specific problems include mold in the showers, sticky floors, and uncleaned tubs with brown rings. There are mentions of more concerning issues like bed bugs and the presence of roaches, which detract significantly from the guest experience. The poor state of cleanliness is further emphasized by reports of unwashed beds and bath linens, leaving guests to attempt cleaning the surfaces themselves upon arrival. Overall, the hotel struggles with maintaining an acceptable standard of cleanliness and hygiene across its facilities.

Staff
Hotel 465 By Regency has garnered positive feedback for its staff, who are frequently described as polite, friendly, and helpful. Guests note that the employees, particularly those at the front desk, are commendable for their pleasant demeanor and professionalism. The establishment is praised for being genuinely pet-friendly, enhancing the stay for guests traveling with pets. While the night shift manager stands out as notably professional, there is mention of room interruptions at night, suggesting a lapse that contrasts with the otherwise positive experiences with the staff. Overall, the team at Hotel 465 By Regency is seen as accommodating and attentive, contributing to a welcoming atmosphere.


No, Hotel 465 By Regency doesn't have any pool.

No, a spa isn't available at Hotel 465 By Regency.

Yes, Hotel 465 By Regency welcomes dogs.

No, parking facilities aren't available at Hotel 465 By Regency.

No, Hotel 465 By Regency doesn't have a gym.

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