Indianapolis, 3740 N High School Rd39.822446,-86.272307(Show on Map)
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Royal Inn Hotel is lauded for its excellent location, offering easy access to an array of restaurants, venues, and the interstate highway, making it an ideal base for exploring the local area. The competitive pricing further enhances its appeal to visitors. While the hotel does well in location and room size, providing spacious and occasionally well-maintained accommodations, there are notable inconsistencies in room quality and cleanliness. Guests have expressed concerns about issues such as mold, unclean linens, and pest presence, indicating a need for improved housekeeping standards.
The hotel's cleanliness garners a mixed response, with certain areas like the lobby receiving praise for being tidy and inviting. However, detracting from these positive observations are reports of mold, dirty linens, and infestations that suggest inconsistency in maintaining hygiene across the property.
Guests' experiences with the staff are varied but often positive, as many team members are described as accommodating and helpful, enhancing the guest experience with their pleasant demeanor. Instances of prompt service and friendly interactions are frequently highlighted. Yet, there are reported incidents of unprofessional behavior, particularly with night staff, which leave room for improvement in customer service.
In summary, Royal Inn Hotel attracts guests with its convenient location and competitive pricing. However, potential visitors should be mindful of the variability in room maintenance and staff interactions, which could impact the overall experience.
Categories
Family
Dog Friendly
Accessible
Room Types
Queen Room with Two Queen Beds-Non-SmokingBoasting free Wi-Fi and a TV with cable channels, this room is equipped with tea and coffee-making facilities, a refrigerator and a microwave.
King Room Non-SmokingBoasting free Wi-Fi and a TV with cable channels, this room is equipped with tea and coffee-making facilities, a refrigerator and a microwave.
King Room - Disability Access-Non SmokingThe spacious double room features air conditioning, a tiled floor, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Deluxe Queen Studio Featuring free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. The studio's kitchen, which has a refrigerator and a microwave, is available for cooking and storing food. The studio features air conditioning, parquet floors, a tiled floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
Review Summaries
Location
Situated in a convenient spot, Royal Inn Hotel boasts a good location, appreciated by many guests. Its proximity to numerous restaurants and easy access to the interstate highway make it an ideal choice for visitors looking to explore the surrounding area with ease. Additionally, the hotel is close to various venues, adding to its appeal for those attending nearby events. Despite the presence of some construction and occasional disturbances outside, the hotel's location remains its strongest attribute, providing a clean and accessible environment for guests. Overall, Royal Inn Hotel presents a great location paired with competitive pricing.
Rooms
Visitors to the Royal Inn Hotel have shared mixed experiences with the rooms, highlighting a few areas where the hotel excels and others where it falls short. On the positive side, guests appreciated the good size of the rooms and noted that some rooms were surprisingly clean and well-stocked, especially considering the affordable price point. The bedroom itself was often described as nice, providing a spacious and comfortable environment for guests.
However, there were significant concerns raised by numerous guests regarding various aspects of the hotel's room quality. Many complained about cleanliness issues, such as mold in the showers, unclean sheets, and the presence of bugs, including roaches and bed bugs. Some rooms reportedly suffered from water damage, unpleasant odors, and outdated bathrooms, leading to discomfort during their stay. Additionally, housekeeping services were frequently criticized, contributing to an overall sense of inadequate room maintenance. Although some rooms were clean upon arrival, other guests unfortunately experienced issues such as lack of hot water and worn-out mattresses.
Overall, while the hotel offers spacious rooms at a competitive rate, prospective guests should be aware of the varied cleanliness and maintenance standards before making reservations.
Cleanliness
The cleanliness of the Royal Inn Hotel receives mixed feedback from guests. Many positive remarks highlight the overall clean appearance of the hotel, with some guests noting that everything looked new and well-maintained. The lobby is also praised for its cleanliness, creating a welcoming first impression. However, several reviews point out concerning issues, such as the presence of mold in the shower, dirty bed linen and shower curtains, and even reports of blood on sheets. Additionally, some guests mention infestations of roaches in the bathroom and other parts of the hotel, which detracts from the overall experience. While efforts to improve the venue are acknowledged, consistency in cleanliness remains a critical area for development.
Staff
The staff at the Royal Inn Hotel receive mixed reviews from guests. Positive remarks highlight the accommodating and helpful nature of some team members, with specific appreciation for quick service in providing extra blankets and pillows. Guests enjoy interactions with certain staff, noting them as pleasant, super nice, and personable. The owner and some employees make an effort to assist guests in any way they can, leaving a favorable impression on visitors who appreciate their support. However, there are significant concerns about the unprofessional and rude behavior of other staff members, especially during night shifts. Instances of staff disrespecting customer privacy and displaying aggressive behavior raise issues for some guests. The experience with staff at the Royal Inn Hotel appears to vary widely, from very satisfactory to needing serious improvement.
FAQ
No, Royal Inn Hotel doesn't have any pool.
No, a spa isn't available at Royal Inn Hotel.
Yes, Royal Inn Hotel welcomes dogs.
No, parking facilities aren't available at Royal Inn Hotel.
