Sheraton Indianapolis Hotel at Keystone Crossing

Indianapolis 39.91519000, -86.10880400 , 8787 Keystone Crossing (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Sheraton Indianapolis Hotel at Keystone Crossing enjoys consistent praise for its prime location. Directly connected to a mall, the hotel offers seamless access to various shopping and dining options, contributing significantly to guests' convenience. The proximity to numerous restaurants and easy parking enhance the overall appeal with the area providing a rich array of activities and dining choices, including celebrated establishments like Ruth’s Chris Steak House.

Guests commend the rooms for their cleanliness, spaciousness and comfort. The accommodations are described as exceptionally well-maintained and inviting with comfortable beds and pillows. The rooms are not only big and lovely but also offer pleasant views. Added amenities such as spacious showers with convenient features further elevate the experience, making for a comfortable stay.

Staff interactions are generally favorable with many guests appreciating the personable, friendly and helpful nature of the team. The front desk, in particular, earns praise for a smooth check-in process. Although there are occasional mentions of communication barriers and isolated instances of rudeness, the overall sentiment is that of a welcoming and accommodating atmosphere.

In summary, the Sheraton Indianapolis Hotel at Keystone Crossing stands out for its excellent location, comfortable and well-maintained rooms and generally friendly staff, ensuring a highly positive experience for its guests.
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Family Friendly Hotel
This hotel is located near family-friendly attractions and offers a swimming pool. It provides spacious rooms suitable for families.

Hotel near Nightlife Spots
The hotel bar offers a lively atmosphere and rotating specials. Also, the hotel offers indoor access to premium restaurants at the mall.

Business Hotel
The Sheraton Indianapolis Hotel at Keystone Crossing has guest rooms 395. It provides meeting facilities and services suitable for business needs. The hotel's location offers access to shopping and dining options.

Accessible Hotel
Accessible rooms offer roll-in showers, transfer showers, or bathtubs with grab bars and portable tub seats. Hearing accessibility includes visual fire alarms, doorbell notification devices, portable communications kits, closed captioning, and TTY. Accessible restaurant, fitness center, swimming pool, business center, and parking are available.

Hotel with Gym
Sheraton Indianapolis Hotel at Keystone Crossing has a fitness center. The fitness center provides a convenient option for guests wanting to stay active during their stay.

Hotel for Honeymoon

Hotel with Parking

3-Star Hotel

Room Types
Traditional King Room with Sofa Bed The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a safe deposit box, a sofa, as well as heating. The unit has 2 beds.

Traditional Queen Room with Two Queen Beds The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

Traditional King Room The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a safe deposit box, a sofa, as well as heating. The unit has 1 bed.

Executive King Room with Sofa Bed - Upper Floor Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access and a seating area. The unit offers 2 beds.

Executive Queen Room with Two Queen Beds - Upper Floor The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a safe deposit box, a sofa, as well as heating. The unit has 2 beds.

King Suite with Sofa Bed This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a safe deposit box as well as city views. The unit offers 2 beds.

Executive King Room with Sofa Bed - Hearing Accessible/Upper Floor The unit has 2 beds.

Traditional Queen Room with Two Queen Beds - Hearing Accessible The unit has 2 beds.

Traditional King Room with Sofa Bed and Roll-in Shower - Mobility Accessible The unit has 2 beds.

Traditional Queen Room with Two Queen Beds and Roll-in Shower - Mobility Accessible The unit offers 2 beds.

Executive King Room with Sofa Bed - Hearing Accessible/Upper Floor The unit has 2 beds.

Traditional Queen Room with Two Queen Beds - Hearing Accessible The unit has 2 beds.

Traditional Queen Room with Two Queen Beds and Roll-in Shower - Mobility Accessible The unit has 2 beds.

Traditional King Room with Sofa Bed and Roll-in Shower - Mobility Accessible The unit has 2 beds.

Traditional King Room with Sofa Bed and Roll-in Shower - Mobility Accessible The unit has 2 beds.

Guest Reviews
8.0
Very Good
Location
The Sheraton Indianapolis Hotel at Keystone Crossing is highly praised for its excellent location. Guests appreciate the convenience of being directly connected to the mall, making shopping and dining effortlessly accessible. The proximity to a variety of restaurants and the ease of access to parking are notable highlights. The area offers numerous activities with several dining choices adjacent to the property, adding to the location's appeal. Being assessable to the Fashion Mall and close to well-known dining establishments like Ruth's Chris Steak House further enhances the experience for visitors.

Rooms
The rooms at the Sheraton Indianapolis Hotel at Keystone Crossing are consistently praised for their cleanliness, spaciousness and comfort. Guests frequently highlight the well-lit and well-maintained nature of the accommodations, often describing them as exceptionally wonderful and very clean. Beds and pillows are notably comfortable and the rooms are often described as big and lovely. The showers are spacious, featuring useful amenities such as room for toiletries and a leg shaving bar. Additionally, visitors appreciate the pleasant views from their rooms, rounding out a highly positive experience.

Staff
The Sheraton Indianapolis Hotel at Keystone Crossing generally receives positive feedback regarding its staff. Guests frequently describe the staff as very personable, friendly and helpful. The front desk in particular is noted for its friendliness, making check-in a smooth experience. However, there are occasional mentions of communication barriers due to some staff not speaking English and isolated instances of rudeness. Despite these minor issues, the overall impression is one of a welcoming and accommodating team.


No, Sheraton Indianapolis Hotel at Keystone Crossing doesn't have any pool.

No, a spa isn't available at Sheraton Indianapolis Hotel at Keystone Crossing.

No, Sheraton Indianapolis Hotel at Keystone Crossing doesn't allow dogs.

Yes, parking facilities are available at Sheraton Indianapolis Hotel at Keystone Crossing.

Yes, Sheraton Indianapolis Hotel at Keystone Crossing has a gym.

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