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Summary of reviewsSpringHill Suites Indianapolis Downtown is highly favored by guests for its prime location, exceptional staff, and comfortable accommodations. Nestled in the heart of downtown Indianapolis, the hotel provides convenient access to notable attractions like Lucas Oil Stadium, White River State Park, and Victory Field. This central setting is complemented by stunning views of the city, making it an ideal choice for a wide range of travelers, from sports enthusiasts to families.
Guests often commend the impressive cleanliness and spaciousness of the rooms, which are modernly designed and well-equipped. The suite-style accommodations offer added comfort, with separate bathroom areas and picturesque city views, ensuring a restful stay enhanced by comfortable beds. The complimentary breakfast service is another significant highlight, offering a diverse, rotating menu that caters to various preferences, delighting guests with its quality and variety.
The standout feature is the hotel’s attentive and friendly staff, whose superb service elevates the experience for guests. From the front desk to the breakfast area, the team consistently goes above and beyond to create a welcoming atmosphere, contributing to a pleasant and memorable stay.
Despite minor critiques regarding occasional noise from elevator machinery and some furniture updates, the overall experience at SpringHill Suites Indianapolis Downtown is widely regarded as commendable. The combination of its strategic location, comfortable amenities, and outstanding hospitality makes it a top choice for visitors to Indianapolis, ensuring that many guests are eager to return. Show more
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Hotel near Nightlife Spots
Located in downtown Indianapolis, this hotel offers proximity to numerous nightlife venues. Its central position ensures relatively easy access to entertainment options.
Hotel with Gym
SpringHill Suites Indianapolis Downtown has a fitness center. It is available for guests looking to maintain their fitness routine while traveling.
Family Friendly Hotel
Business Hotel
Accessible Hotel
3-Star Hotel
Room Types
King StudioThis room includes a kitchenette with a microwave, small refrigerator, minibar and coffee maker.
Maximum occupancy is 6 guests (see Hotel Policies).
Queen Studio with Two Queen BedsThis room includes a kitchenette with a microwave, small refrigerator, minibar and coffee maker.
Maximum occupancy is 6 guests (see Hotel Policies).
Studio, King, Sofa bed, City view, High floorProviding free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Studio, 2 Queen, Sofa bed, City view, High floorFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 3 beds.
Studio, 1 King, Sofa bed, Skyline view, Top floorOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
Studio, 2 Queen, Sofa bed, Skyline view, Top floorOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 3 beds.
King Studio with Sofa Bed - Hearing AccessibleThis air-conditioned studio is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Queen Studio with Sofa Bed - Hearing AccessibleThis air-conditioned studio is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
King Studio with Sofa Bed and Adapted Tub - Mobility and Hearing AccessibleThis air-conditioned studio is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Queen Studio with Sofa Bed and Adapted Tub - Mobility and Hearing AccessibleThis air-conditioned studio is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Guest Reviews
8.5
Very Good
Location
SpringHill Suites Indianapolis Downtown offers an exceptional location for visitors looking to explore the best of Indianapolis. Situated in the heart of downtown, this hotel is conveniently placed near major attractions such as Lucas Oil Stadium, making it ideal for sports enthusiasts and concert-goers. Guests appreciate the ease of accessing a variety of dining options, shopping areas, and cultural venues, all within walking distance. The proximity to White River State Park, museums like the Eiteljorg and NCAA centers, and Victory Field allows for enjoyable family outings and leisurely walks.
The hotel setting is both beautiful and central, providing stunning views of downtown Indianapolis and its vibrant surroundings. Sporting venues and the convention center are easily reachable, making it a practical choice for those attending events. Visitors consistently highlight the cleanliness and spaciousness of their accommodations, coupled with a modern and well-equipped environment. The staff’s friendliness and helpfulness further enhance the inviting atmosphere of SpringHill Suites. With its convenient location and superb amenities, this hotel remains a favored choice for travelers seeking a comfortable stay with excellent access to the city's attractions.
Breakfast
SpringHill Suites Indianapolis Downtown receives positive feedback for its complimentary breakfast offerings, which delight many guests with a variety of choices. Numerous reviewers applaud the breakfast for being good, hot, and featuring an impressive selection. Guests often note that there are delicious options available, catering to a wide range of preferences. The included breakfast boasts a rotating menu, ensuring fresh and diverse offerings each day, such as omelets, quiches, meats, fruits, pancakes, waffles, and cereals. Diners enjoy the diverse array of items, including bagels, rolls, sweets, and the popular make-your-own waffle station with a range of toppings.
Though most guests find the breakfast experience enjoyable, a few highlight potential areas for improvement, including the need for more fruit toppings and additional choices. Staffing issues occasionally impact the speed of refilling items, but the staff are generally considered polite and helpful. Overall, the breakfast at this hotel is a highlight of many stays, providing guests with ample fuel to start their day in Indianapolis.
Rooms
SpringHill Suites Indianapolis Downtown offers a delightful experience for those looking to stay in the city. Guests consistently praise the hotel's rooms for their cleanliness and spaciousness. The suite-style accommodations are particularly appreciated, providing ample space and modern layouts conducive for families or anyone desiring more room. Many reviews mention that rooms are nicely appointed and feature a smart design, often with separate bathroom and toilet areas which add a touch of functionality and comfort.
The view from the rooms is frequently highlighted, offering picturesque cityscapes that guests find pleasing. Moreover, the beds generally earn favorable comments for their comfort, contributing to a restful stay. Guests also enjoy the hospitality of the staff who are described as friendly and helpful, enhancing the overall atmosphere of the hotel. The included breakfast receives commendable feedback, adding value to the stay with its appealing selection.
The location of the hotel is noted for its convenience, especially for events such as the IUPUI graduation, making it an ideal choice for those attending nearby functions. Despite some minor issues, like occasional noise from elevator machinery, the overall experience of staying at SpringHill Suites is deemed commendable, with guests expressing satisfaction and a likelihood of returning.
Beds
SpringHill Suites Indianapolis Downtown receives a variety of opinions regarding its beds, but the general consensus leans toward positive. Many guests consistently highlight the comfort of the beds, describing them as very comfortable and even exceptional, contributing to restful nights. Some guests express particular enthusiasm about their sleeping experience, noting that they quickly fell asleep upon hitting the pillow. Additionally, the clean and comfy rooms add to the overall appeal. However, a few guests find the beds lacking in firmness and mention that the pillows are too soft, wishing for firmer options. Despite these critiques, the prevailing sentiment is that the comfortable beds with soft linens are a highlight for many visitors.
Cleanliness
SpringHill Suites Indianapolis Downtown consistently impresses guests with its exceptional cleanliness and comfort. The rooms are reported to be not only clean but spacious and modern, boasting comfortable beds and sometimes offering stunning city views. The property itself is well-kept, contemporary in design, and conveniently located with easy access to expressways and downtown attractions. Many guests appreciate the peaceful ambiance and the quiet environment of the hotel.
Furthermore, the hotel's maintenance and cleanliness extend beyond the rooms to the overall facilities. The building is described as clean and smelling nice, with particular attention to cleanliness in areas such as separate water closets and showers. Guests also highlight the friendly and efficient staff, who contribute to a pleasant stay by proactively ensuring the hotel is well-maintained.
Breakfast is another positive aspect, with guests noting a decent variety of options to start the day. Additionally, the proximity to local amenities and attractions makes it a preferred choice for those visiting the city, enhancing the overall convenience and enjoyment of staying at this location.
Staff
At SpringHill Suites Indianapolis Downtown, the standout feature is undeniably the staff, whose warmth and dedication leave a lasting impression on guests. Visitors frequently praise the team for their friendliness, attentiveness, and consistently going above and beyond to ensure a pleasant stay. With receptionists described as sweethearts and the front desk team noted for their compassionate service, guests find interactions with the staff to be genuine and accommodating. The staff’s hard work is evident in their prompt responses and tireless efforts, whether it's helping with directions, keeping breakfast stocked, or addressing guests' needs swiftly. This superb service contributes to an environment where guests feel comfortable and well taken care of, enhancing the overall experience at this hotel. The consistent mention of the staff’s helpfulness and respectful demeanor creates an atmosphere of warmth and professionalism that distinguishes their hospitality. Coupled with comfortable rooms, the delightful staff service at SpringHill Suites helps ensure a stay that is not just enjoyable but memorable, inviting guests to return again.
3 Star
SpringHill Suites Indianapolis Downtown offers guests a comfortable stay with a balanced mix of positives and areas for improvement. Many guests appreciated the overall quality of the hotel, describing it as very nice and offering a unique experience. Its central location is often praised, providing convenient access to various local attractions, although some guests noted it is farther than expected from certain destinations like Gainbridge Fieldhouse.
The facilities receive mixed reviews, with some guests mentioning that the hotel could benefit from renovations, and in particular, the issue of having no ice on certain sides of the hotel was raised. Guests also commented on the absence of locks on bathroom doors, which could be improved for privacy. Despite these observations, many guests expressed satisfaction with their stay, highlighting that they were still happy overall.
In terms of service, while average in some respects, the staff’s approach left a generally positive impression. The hotel successfully delivers a solid experience that satisfies many travelers, especially those who prioritize a unique hotel stay with worthwhile amenities.
No, SpringHill Suites Indianapolis Downtown doesn't have any pool.
No, a spa isn't available at SpringHill Suites Indianapolis Downtown.
No, SpringHill Suites Indianapolis Downtown doesn't allow dogs.
No, parking facilities aren't available at SpringHill Suites Indianapolis Downtown.
Yes, SpringHill Suites Indianapolis Downtown has a gym.