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Summary of reviewsTravelodge by Wyndham Indianapolis Speedway enjoys a strategic location that caters to visitors of the Indianapolis Motor Speedway and other nearby attractions. Its proximity to landmarks like the Brickyard 400 NASCAR event and Lucas Oil Raceway, as well as various restaurants and stores, makes it a practical choice for guests. The hotel also benefits from easy interstate access and ample parking, contributing to a smooth overall experience. Guests have appreciated the peaceful ambiance of the hotel grounds and praised the staff for their friendliness and helpfulness, enhancing the positive aspects of the stay.
However, breakfast offerings at the hotel fall short of expectations with numerous complaints about the quality and variety. Guests frequently noted issues such as stale items, watered-down juice and poorly functioning equipment and some even reported the absence of breakfast during the stated hours.
Room conditions are notably inconsistent. While some guests found the rooms spacious, comfortable and recently renovated, the majority of reviews highlighted significant cleanliness and maintenance issues. Complaints include unpleasant odors, dirty floors and linens, malfunctioning amenities and unfinished renovations. These criticisms suggest that ensuring a consistently pleasant stay can be unpredictable.
Cleanliness throughout the hotel is a major concern. Many guests reported filthy conditions in rooms, bathrooms and communal areas. Issues like stained sheets, mold, dried blood on towels and persistent bad smells were common complaints. Some guests felt unsafe due to the run-down state of the premises and frequent sightings of ant infestations and evidence of bedbugs.
Staff experiences are mixed but generally lean towards the positive. While instances of rudeness and unhelpfulness were reported, many guests appreciated the courteous and attentive service from specific staff members, particularly Shelly and the morning/early afternoon front desk team, who were noted for their welcoming and professional demeanor.
The pool area garnered praise for being clean and relaxing with families particularly enjoying it. Despite occasional issues such as cold water, cleanliness problems and operational downtimes, guests generally found the pool area pleasant.
Beds also received mixed feedback. Some guests enjoyed very comfortable beds, while others encountered old mattresses, stained sheets and uncomfortable sleeping conditions.
In summary, Travelodge by Wyndham Indianapolis Speedway offers a convenient location and generally friendly staff, but struggles with significant cleanliness and maintenance issues. The breakfast offerings and room conditions can be inconsistent, making stays a gamble. Nevertheless, the hotel serves its primary purpose as a place to rest for the night with some areas like the pool adding to the overall guest experience. Show more
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Categories
Cheap Hotel
Provides affordable accommodation near the Indianapolis Speedway, suitable for budget-minded travelers. Offers basic amenities for a convenient and cost-effective stay.
Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 00:00 - Check-out: 00:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Has the hotel closed during the pandemic? No
Answers last updated by Travelodge by Wyndham Indianapolis Speedway
King Room - Mobility Access/Non-SmokingThe triple room provides air conditioning and heating. The unit offers 1 bed.
King Room - Non-SmokingThe triple room features air conditioning, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
King Room with Poolside View - Non-SmokingThe triple room provides air conditioning, heating, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
King Studio Suite - Non-SmokingThe suite provides air conditioning, as well as a private bathroom featuring a bath or a shower.
Queen Room with Two Queen Beds - Mobility Access/Non-SmokingThe family room provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds.
Queen Room with Two Queen Beds - Non-SmokingThe family room offers air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds.
Queen Room with Two Queen Beds and Poolside View - Non-SmokingThe family room provides air conditioning, as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds.
King Room with Lake View - Non-Smoking
Queen Room with Two Queen Beds and Lake View - Non-SmokingThis triple room is air-conditioned and features a private bathroom, a tea and coffee maker and lake views. The unit offers 1 bed.
Deluxe King Room with Lake View - Non-SmokingThis family room is air-conditioned and has a private bathroom, a tea and coffee maker and lake views. The unit has 1 bed.
Guest Reviews
Location
Travelodge by Wyndham Indianapolis Speedway has received positive remarks for its convenient location, especially for those planning to visit the Indianapolis Motor Speedway, which is just a short distance away. Guests appreciated its proximity to major attractions such as the Brickyard 400 NASCAR event and Lucas Oil Raceway. The hotel's location is also praised for being near to the zoo, restaurants, stores and other conveniences, making it an ideal choice for both leisure and practical needs.
Additionally, the location offers open parking and easy access to the interstate, providing a hassle-free arrival and departure experience. Although there were mixed reviews regarding the surrounding area, many guests felt the location was perfect for their needs and liked the peaceful, almost secluded feeling of the hotel grounds. The staff also received compliments for their friendliness and helpfulness, adding to the overall positive experience related to the hotel's location.
Breakfast
Guest reviews of the breakfast at Travelodge by Wyndham Indianapolis Speedway reveal a range of shortcomings. Many reviewers found the breakfast lacking in variety and quality with the offerings frequently described as cereal, toast and waffles. The breakfast often fell short of expectations with complaints about stale items, watered-down juice and poorly functioning equipment. Some guests noted that the breakfast service did not adhere to advertised hours, leading to situations where there was no food available. Others criticized the quality and maintenance, mentioning issues such as sour milk, non-operational juice machines and poorly stocked coffee stations. While some reviews mentioned appreciating the free breakfast, the general sentiment pointed toward the need for significant improvements in both the selection and availability of breakfast options.
Rooms
Travelodge by Wyndham Indianapolis Speedway offers an inconsistent experience when it comes to its rooms. Some aspects of the accommodation have received praise, such as the ability to control room temperature, spaciousness and the cleanliness and comfort of a few rooms. Specific positive feedback highlights updated, nice and recently renovated rooms with one guest particularly appreciating a very comfortable bed that ensured a good night's sleep.
However, a significant number of reviews indicate several shortcomings. Some guests have encountered rooms with unpleasant odors and a general lack of cleanliness, such as dirty floors, stained bed linens and unkempt bathrooms with hair and urine found on surfaces. It is not uncommon for guests to report issues with broken or malfunctioning items such as air conditioners, televisions, hairdryers, showers and toilets.
Many rooms appear outdated with visible signs of wear and tear, including unfinished renovations, broken furniture, missing items like garbage cans and curtains and even safety concerns with wobbly toilets. Cleanliness issues are frequently cited, describing experiences of filth, unswept floors, sticky surfaces and an overall grimy environment.
While there are mentions of room renovations, the inconsistency in room conditions and the numerous complaints about cleanliness and broken amenities overshadow the positive remarks. Consequently, ensuring a pleasant stay at this hotel might be a gamble.
Beds
The beds at Travelodge by Wyndham Indianapolis Speedway have received mixed reviews from guests. Some found the beds to be quite comfortable with a few specifically noting that their bed was very comfortable or even the most comfortable they had ever experienced. However, there were significant criticisms as well. Multiple guests reported issues such as old and worn-out mattresses, stained sheets and uncomfortable sleeping conditions with some beds described as feeling like sleeping on steel or having sunken middle parts. There were also complaints about dirty sheets and metal pieces sticking out from the bed frames. Overall, while some guests had a pleasant sleeping experience, others encountered notable problems that affected their stay.
Cleanliness
Travelodge by Wyndham Indianapolis Speedway has a significant number of cleanliness concerns reported by guests. Many reviews highlight that various parts of the hotel, including rooms, bathrooms, hallways and communal areas, are extremely dirty and poorly maintained. Guests have mentioned issues such as filthy carpets, dirty bathrooms with hair, stained sheets and even mold. Several comments pointed out unsanitary conditions like dried blood on towels, urine on bathroom floors and food left in microwaves.
Common problems also included persistent bad smells, such as a strong odor of marijuana from some rooms and general grime throughout the facility. Maintenance appears to be lax, as guests noticed broken fixtures, dirty fans and unattended debris. Specific complaints included ant infestations, bedbugs and even visible mouse traps. Some guests did not feel safe due to the overall run-down and neglected state of the premises.
Despite a few remarks noting that rooms were clean, the overwhelming majority of reviews paint a picture of a hotel struggling significantly with hygiene and upkeep. The facility is described as falling apart with every part seemingly patched together and in dire need of attention.
Staff
Travelodge by Wyndham Indianapolis Speedway offers a mixed experience when it comes to their staff, but there are several positives worth noting. Numerous reviews highlighted the friendly and helpful nature of the employees with specific mentions of staff members who were attentive and accommodating. Guests appreciated the welcoming vibes and professionalism, especially praising Shelly and the morning/early afternoon front desk staff for their cheerful attitudes and willingness to meet special requests.
However, some visitors encountered less favorable interactions. Instances of rudeness and uncaring behavior were reported with some staff members appearing unhelpful or even angry when asked for extra items. Despite these negative experiences, other guests felt the staff tried to be at service when needed and were overall nice and polite.
Overall, while the experiences are varied, the friendliness and helpfulness of certain staff members help to create a generally positive atmosphere at the hotel.
Pool
Many guests at Travelodge by Wyndham Indianapolis Speedway have praised the pool area, describing it as clean, scenic and relaxing. Families, in particular, enjoyed spending time by the pool with several mentions of both kids and adults appreciating it. The hot tub also received favorable comments, adding to the overall enjoyment. The pool area itself was noted for its potential and attractiveness.
However, not all experiences with the pool were positive. Some guests encountered issues such as cold water, cleanliness problems and periods when the pool was out of order. Noise from the pool area late into the night was also a concern for some. Despite these setbacks, the attentive and friendly pool and cleaning staff were often mentioned in a positive light.
Overall, while the pool area has its strengths, including being a pleasant place for families to unwind, there are areas for improvement to fully meet guest expectations.
3 Star
Nestled in the bustling area of Indianapolis, Travelodge by Wyndham Indianapolis Speedway offers essential amenities that appeal to travelers looking for a simple place to sleep. The hotel features breakfast options, a pool and a lakefront to enhance the guest experience. However, it gives off an outdated charm reminiscent of a conference or corporate meeting venue from the 70s or 80s, which some may find a bit grungy. Overall, while the property may not stand out in luxury or modernity, it serves its primary purpose as a place to rest for the night.
Yes, Travelodge by Wyndham Indianapolis Speedway has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Travelodge by Wyndham Indianapolis Speedway.
No, Travelodge by Wyndham Indianapolis Speedway doesn't allow dogs.
No, parking facilities aren't available at Travelodge by Wyndham Indianapolis Speedway.
Yes, Travelodge by Wyndham Indianapolis Speedway has a gym.