Alphotel Innsbruck
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Summary of reviewsAlphotel Innsbruck receives predominantly favorable reviews with highlights across various categories. The hotel's strategic location is appreciated for its convenient proximity to public transportation, highway access and a large shopping center. Guests find the area quiet and peaceful with stunning mountain views, making it ideal for both city explorers and business travelers despite its industrial surroundings.
The breakfast service at Alphotel Innsbruck shines brightly with guests praising its variety and quality. The extensive selection, including options for gluten-free bread and freshly prepared items like scrambled eggs and bacon, caters to diverse tastes. Though some guests found the options repetitive over longer stays, the overall reception is positive, marking breakfast as a strong point of the hotel.
Dining options at the hotel are well-received with many guests enjoying the tasty and reasonably priced food at the on-site restaurant. Tyrolean dishes and child-friendly options are notable positives. However, the dining experience fluctuates with some finding the restaurant crowded, service mixed and food quality inconsistent.
Rooms at Alphotel Innsbruck generally earn praise for cleanliness, spaciousness and comfort. Guests appreciate the modern amenities, cozy furnishings and beautiful Alpine views. While some mentioned that certain rooms felt smaller or in need of updates, the overall feedback is that rooms provide a satisfactory, comfortable stay.
Cleanliness across the hotel is commendable with high standards maintained in rooms, bathrooms and common areas. Occasional lapses were noted, but typically the hotel is recognized for its well-kept environment and attentive cleaning staff.
Staff at Alphotel Innsbruck stand out for their friendliness and helpfulness, contributing to a welcoming atmosphere. The reception team, in particular, is noted for their professionalism and multilingual capabilities, making guests feel well-cared for overall despite a few isolated reports of less-friendly interactions.
Free Wi-Fi service at the hotel receives mixed reviews. While some guests report strong and reliable connections, others experience slow or unstable performance, indicating inconsistency that needs addressing.
The hotel's spa facilities receive glowing reviews, appreciated for their cleanliness, design and the relaxing experience provided by multiple saunas and a Turkish bath. Few minor complaints exist, but the wellness area is largely praised for its serene ambiance and mountain views.
Parking options at Alphotel Innsbruck are particularly well-regarded. Guests appreciate the spacious and complimentary parking area, including spots for electric vehicles and Tesla Superchargers. While occasional full capacity issues arise, the ample parking is generally a highly valued feature.
EV charging facilities cater well to Tesla owners with multiple superchargers available. Non-Tesla EV owners have fewer options, which presents a small drawback. Nonetheless, the provision of Tesla charging spots is a significant positive for many guests.
Overall, Alphotel Innsbruck offers a satisfying stay with practical amenities, friendly service and a clean, comfortable environment enhanced by beautiful views and good accessibility.
Categories
The breakfast service at Alphotel Innsbruck shines brightly with guests praising its variety and quality. The extensive selection, including options for gluten-free bread and freshly prepared items like scrambled eggs and bacon, caters to diverse tastes. Though some guests found the options repetitive over longer stays, the overall reception is positive, marking breakfast as a strong point of the hotel.
Dining options at the hotel are well-received with many guests enjoying the tasty and reasonably priced food at the on-site restaurant. Tyrolean dishes and child-friendly options are notable positives. However, the dining experience fluctuates with some finding the restaurant crowded, service mixed and food quality inconsistent.
Rooms at Alphotel Innsbruck generally earn praise for cleanliness, spaciousness and comfort. Guests appreciate the modern amenities, cozy furnishings and beautiful Alpine views. While some mentioned that certain rooms felt smaller or in need of updates, the overall feedback is that rooms provide a satisfactory, comfortable stay.
Cleanliness across the hotel is commendable with high standards maintained in rooms, bathrooms and common areas. Occasional lapses were noted, but typically the hotel is recognized for its well-kept environment and attentive cleaning staff.
Staff at Alphotel Innsbruck stand out for their friendliness and helpfulness, contributing to a welcoming atmosphere. The reception team, in particular, is noted for their professionalism and multilingual capabilities, making guests feel well-cared for overall despite a few isolated reports of less-friendly interactions.
Free Wi-Fi service at the hotel receives mixed reviews. While some guests report strong and reliable connections, others experience slow or unstable performance, indicating inconsistency that needs addressing.
The hotel's spa facilities receive glowing reviews, appreciated for their cleanliness, design and the relaxing experience provided by multiple saunas and a Turkish bath. Few minor complaints exist, but the wellness area is largely praised for its serene ambiance and mountain views.
Parking options at Alphotel Innsbruck are particularly well-regarded. Guests appreciate the spacious and complimentary parking area, including spots for electric vehicles and Tesla Superchargers. While occasional full capacity issues arise, the ample parking is generally a highly valued feature.
EV charging facilities cater well to Tesla owners with multiple superchargers available. Non-Tesla EV owners have fewer options, which presents a small drawback. Nonetheless, the provision of Tesla charging spots is a significant positive for many guests.
Overall, Alphotel Innsbruck offers a satisfying stay with practical amenities, friendly service and a clean, comfortable environment enhanced by beautiful views and good accessibility.
Hotel near Golf Courses
As a hotel in Innsbruck, it offers general accessibility to the golf courses located in the surrounding areas of Igls, Lans, and Rinn, which are a short drive away.
Hotel with Spa
Features a spa center and various facilities for a comfortable stay. Offers amenities for both relaxation and convenience. Includes a sauna and other features to enhance the wellness experience.
Family Friendly Hotel
Alphotel Innsbruck is suitable for families, providing necessary amenities and a comfortable stay. It is a family-friendly hotel.
Dog Friendly Hotel
Alphotel Innsbruck is praised for being dog-friendly, allowing dogs in the restaurant and providing pet-friendly amenities. It ensures a warm welcome for pets and their owners.
Hotel with Free Wi-Fi
While some reviews mention mixed experiences, many guests appreciate the strong Wi-Fi connections available at Alphotel Innsbruck. It offers a balance of connectivity and convenient location in Innsbruck.
Business Hotel
Alphotel Innsbruck features five versatile event rooms equipped with natural daylight, adjustable lighting, reliable internet, and state-of-the-art conference technology. These rooms are ideal for conferences, training sessions, or presentations.
Hotel with Parking
This hotel has parking available and is located outside the main part of Innsbruck. The bus stop is nearby.
EV charging stations
Accessible Hotel
Alphotel Innsbruck offers air-conditioned rooms, some of which are equipped with roll-in showers. The hotel also features an accessible wellness area.
Hotel with EV Charging Stations
This hotel provides EV charging stations for guests. It is a convenient choice for travelers with electric vehicles.
4-Star Hotel
Features comfortable rooms and a convenient location near the airport. Offers good value and amenities for travelers seeking a comfortable stay.
Hotel where Extra Health & Safety Measures Have Been Taken
Chain hotels such as Alphotel Innsbruck often adhere to standardized health and safety protocols. These protocols are typically comprehensive and regularly updated to meet industry best practices.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
No
Show more...No
Hotel near Ski Resorts
Romantic Hotel
Hotel with Tennis Courts
Guest Reviews
Located near a large shopping center and the highway, Alphotel Innsbruck is noted for its convenient access to public transportation and ease of reaching the city center. It benefits from a direct bus connection to Innsbruck's downtown area with bus stops right outside the hotel, making it an ideal base for exploring the city. The location is also praised for being quiet and peaceful with stunning views of the surrounding mountains enhancing the stay.
While the hotel is situated in an industrial and commercial area, which some guests found unappealing, this setting makes it quite functional for a quick stopover, particularly for travelers on long journeys. It offers excellent accessibility from the highway and its proximity to multiple shopping centers adds to the convenience for guests needing quick purchases or dining options nearby. For those on business trips, the location serves well thanks to its proximity to the city's business hubs and industrial estates.
Despite being on the outskirts, guests reported that the hotel's strategic location allows easy reach to central Innsbruck and the bus connections ensure guests can get to the city center quickly and comfortably, often within 15-20 minutes. Moreover, the quietness of the area at night and during weekends promises a restful stay. Overall, Alphotel Innsbruck's location is highly regarded for its practicality for short stops or business visits, bolstered by good public transport links and access to amenities.
The breakfast at Alphotel Innsbruck receives high marks from many guests, who frequently describe it as excellent, varied and plentiful. Numerous reviews highlight the extensive selection of offerings, catering to diverse tastes and preferences. Guests appreciated the richness and quality of the breakfast, noting the availability of both sweet and savory options, as well as special items like gluten-free bread. The breakfast buffet is often praised for being well-stocked with delicious scrambled eggs and bacon frequently mentioned as standout items.
However, opinions on the breakfast are not universally positive. Some guests found the breakfast options to be somewhat limited and repetitive, especially when staying for several days. A few reviewers mentioned that certain items, such as fresh bread, fruit and appealing pastries, were lacking and that coffee quality could be improved. Despite these occasional criticisms, the general consensus is that the breakfast at Alphotel Innsbruck is very good, offering a wide variety of choices that cater to most guests' needs. Overall, while there is room for improvement, the breakfast is a strong point for many who have stayed at the hotel.
Alphotel Innsbruck offers a range of dining experiences at its on-site restaurant and bar. Numerous guests praised the food, calling it tasty, delicious and good quality. The restaurant received positive feedback for providing excellent dinners at reasonable prices with several noting the convenience of being able to dine in without leaving the hotel. The evening menu features typical Tyrolean dishes and includes options for children, which were appreciated by many who dined there.
However, some aspects of the dining experience left room for improvement. The restaurant was frequently described as crowded and occasionally had long waits, particularly in the evenings. The ambiance in the evening was not always favorable with some guests mentioning that it was loud and even cold at times. Service quality was mixed; while some reviews highlighted very friendly and good service, others found the staff unfriendly and impersonal.
The menu received mixed reviews as well. Although the restaurant offered good value for money, some guests found the selection limited and the quality inconsistent. There were complaints about items on the menu not being fresh and food sometimes being of a basic or frozen nature. Additionally, the bar's drink menu was noted for not being very diverse.
Overall, while Alphotel Innsbruck's restaurant offers good and reasonably priced food with convenient dining options, the experience can be hit or miss depending on the specific evening and crowd levels. Improvements in service and menu variety could enhance the dining experience significantly.
The rooms at Alphotel Innsbruck have garnered a mixed reception from guests, though the positive aspects frequently mentioned are notable. Many guests praised the rooms for their cleanliness with several reviews highlighting that the rooms were cleaned daily. The spaciousness of the rooms received consistent commendations with a particular appreciation for rooms that were large enough to comfortably accommodate multiple guests. Additionally, the rooms were often described as cozy, modern and equipped with useful amenities such as refrigerators, TVs and good lighting.
Comfort was a recurring theme, as numerous visitors found the beds to be comfortable, contributing to a pleasant stay. The soundproofing in the rooms was another positive aspect with several reviews noting that despite external noise, the rooms remained quiet. Guests also enjoyed the modern furnishings and the beautiful views of the Alps provided by some rooms.
Nevertheless, there were some recurring criticisms. Several guests pointed out issues with the size of the rooms, mentioning that they appeared smaller than expected and sometimes felt cramped, particularly when accommodating more than two people. Some rooms were noted to be dated and renovations seemed necessary in certain areas. Complaints about cleanliness did surface occasionally, including mentions of old carpets, spider webs and lingering odors from previous smoking.
Despite these minor flaws, the overall impression from the reviews is that the rooms at Alphotel Innsbruck are generally clean, comfortable and well-appointed, offering a satisfactory stay with beautiful views and modern amenities.
The beds at Alphotel Innsbruck have received varied feedback from guests, predominantly highlighting their comfort. Most reviewers found the beds to be comfortable, cozy and conducive to a restful night's sleep, often noting the pleasing quality of the bedding and pillows. Many guests specifically praised the beds for being great or very comfortable, frequently citing how cozy the bedding felt.
However, there were mentions of some inconsistencies. A few guests found the mattresses either too hard or too soft with some noting that the mattresses appeared worn out and could benefit from being replaced. Additionally, the configuration of some beds, such as two single beds pushed together, was seen as less ideal for couples seeking a traditional double bed experience. Despite these issues, the overall consensus leans towards a positive assessment with many guests appreciating the clean and soft linens and the generally good quality of sleep they experienced.
Alphotel Innsbruck generally maintains a high standard of cleanliness with numerous guest reviews highlighting the rooms, bathrooms and hotel facilities as clean and well-maintained. Many visitors appreciated the daily cleaning services and found the cleaning staff polite and helpful. The bathrooms, often described as bright and spacious, were also frequently mentioned for their cleanliness.
Guests noted that both common areas and individual rooms were kept in a pristine state, adding to a welcoming atmosphere. Cleanliness levels in the breakfast area and the wellness spaces also received positive feedback. Some reviews emphasized that rooms were neat, cozy and equipped with all necessary amenities, contributing to an overall pleasant stay.
However, there were occasional reports of lapses in cleanliness, including dirty areas, unclean bathrooms and lingering odors in some rooms. Despite these isolated incidents, the majority of guests felt that the hotel's cleanliness was commendable and worthy of recommendation.
Alphotel Innsbruck's consistent efforts to provide a clean and comfortable environment mostly resonate well with guests, making it a reliable choice for travelers who prioritize hygiene and well-kept facilities.
Visitors to Alphotel Innsbruck consistently praise the hotel staff for their exceptional friendliness and helpfulness. The team at the reception is frequently highlighted for their warm welcomes, attentiveness and readiness to assist with any inquiries. Guests appreciate the multilingual capabilities of the staff, who make an effort to communicate effectively, including in Italian. Moreover, the restaurant staff are noted for their courteous and supportive demeanor, enhancing the dining experience.
The hotel's employees, ranging from housekeeping to bar service, are commended for their professional and accommodating nature. Reviewers often mention the genuine kindness and dedication displayed by the staff, which contributes significantly to a pleasant stay. Some guests describe the staff as exceptionally courteous and competent, ensuring that any issues are promptly addressed.
Overall, the combination of friendly, helpful and professional service creates a welcoming atmosphere that leaves a lasting impression on visitors. Despite a few isolated mentions of unfriendly encounters, the overwhelming consensus is that Alphotel Innsbruck boasts a team that enhances the guest experience through their attentive and supportive approach.
The reviews for the Wi-Fi at Alphotel Innsbruck present a mixed bag. On the positive side, many guests appreciated the good, strong and excellent Wi-Fi connections, particularly noting its reliability in the rooms. Some mentioned no issues with the Wi-Fi and described it as fast and very good.
However, a significant number of guests reported issues with the Wi-Fi as well. Comments about the internet being slow, very unstable or even practically not working were common. The connection was described as a disaster by some with frequent outages and poor performance.
Overall, while some guests found the Wi-Fi service satisfactory or even excellent, numerous others highlighted the need for improvement and consistent performance. The inconsistency in connectivity suggests that while the hotel offers good potential for reliable internet, enhancements are necessary to ensure all guests have a seamless experience.
Alphotel Innsbruck offers a commendable wellness experience that has left many guests thoroughly impressed. The hotel's spa area, located on the top floor, is particularly noted for its cleanliness and appealing design. Visitors speak highly of its spaciousness and the quality of its facilities, which include multiple saunas and a Turkish bath with the sauna landscape described as fantastic. The sauna availability is inclusive in the room price with free sauna access and a well-equipped wellness area that presents a great view, further enhancing the relaxation experience.
The wellness area is appreciated for being well-maintained, featuring a small but cozy environment, equipped with diverse saunas and a decent steam bath. Many guests have enjoyed the spacious and comfortable sauna area, which is touted as a significant highlight of the wellness offerings. The provision of wellness bags for a deposit, professional and helpful SPA receptionists and free wellness area access add to the positive experiences.
However, a few minor concerns were noted, such as the occasional presence of children in the sauna area, which some found less relaxing and the small size of the bio sauna. Additionally, there were instances where guests were not informed about the spa being closed for renovations or not accessible to minors under 18 unless opened upon request. Overall, though, Alphotel Innsbruck's spa and wellness areas receive glowing reviews for their facilities, ambiance and the serene mountain views that accompany the experience.
The reviews for Alphotel Innsbruck highlight a largely positive sentiment regarding its parking facilities. One of the most appreciated features is the complimentary parking available on site, frequently described as ample, spacious and convenient. Guests appreciate the plenty of free parking spaces directly in front of the hotel and many highlight the luxury of having parking included in the price of their stay.
Several reviews mention the large parking area, including spaces for electric cars and Tesla superchargers, which cater well to those driving electric vehicles. Many guests found it effortless to find parking and mentioned the convenience of secure parking right in front of the hotel entrance.
However, not all experiences were flawless. Some guests noted that parking spaces could become insufficient, particularly when the hotel was fully booked or when buses occupied multiple spaces. This was not a common issue but occurred enough to be mentioned. Overflow parking was occasionally provided, albeit further from the hotel and there were occasional challenges with the parking area being full.
Despite a few critiques on the capacity and size, the majority of the reviews suggest guests had a smooth experience with the parking at Alphotel Innsbruck, emphasizing the availability and ease of access as standout positives.
Alphotel Innsbruck offers a range of electric vehicle (EV) charging options with an emphasis on Tesla Superchargers. Guests consistently note the availability of multiple Tesla Superchargers both behind the hotel and in the parking lot, making it convenient for Tesla owners to recharge their vehicles during their stay. The presence of several charging spots ensures that there is often availability with many guests appreciating the ease of use and the ample parking provided.
However, for non-Tesla EV owners, the options are more limited. Some reviews indicate that the Tesla chargers do not work for non-Tesla vehicles and there is a noticeable scarcity of universal charging points. This can be a downside for guests driving other types of electric cars, who may find the single available charging point an inconvenience and in some cases, even unusable.
Overall, the charging facilities at Alphotel Innsbruck are highly regarded by Tesla owners for their accessibility and convenience, though the hotel could benefit from expanding its charging options for other EV brands to accommodate a broader range of guests.
Alphotel Innsbruck stands out as an excellent choice for families traveling with children. Its family-friendly atmosphere is evident with amenities like free baby cots, bunk beds and spacious family rooms, all accommodating the unique needs of young guests. Parents will appreciate features such as the child-friendly menu in the restaurant and even the availability of baby carriages. The hotel's location near the highway makes it a convenient stopover for those heading to the mountains, adding to its appeal for family road trips.
The play area for kids and overall family-centric services ensure that even the youngest visitors are well taken care of. The hotel is praised for its clean rooms and comfortable environment, making it an approved stay for traveling families. The staff is particularly noted for their kindness, making children feel welcome throughout the visit.
However, it is worth noting the occasional challenge in booking family rooms due to high demand and the sauna area's restrictions may not be the relaxing experience some parents might hope for if kids are present. Despite these minor issues, Alphotel Innsbruck is highly recommended for families seeking a comfortable and accommodating hotel experience during their travels.
Alphotel Innsbruck offers a satisfactory experience for ski enthusiasts. Guests have highlighted its proximity to excellent skiing locations and the convenience of nearby ski slopes. The hotel serves as a suitable layover spot on the way to the mountains, thanks to its location close to the highway. For skiing groups, the Alphotel provides amenities like a basement for storing snowboards.
However, there are mixed reviews about its suitability as a primary ski lodge. Some guests feel it's perfect for a ski vacation, highlighting the availability of skiing opportunities nearby, while others point out that it might not be the best location for dedicated ski resorts. The hotel offers ski passes and a ferry service to the ski resort, though there is an additional charge for ski equipment. Overall, it is a classic, budget-friendly option for bus travelers and those seeking a brief stopover en route to more extensive ski facilities.
Alphotel Innsbruck presents itself as a four-star establishment, yet the reviews consistently indicate that it does not meet this standard. Guests frequently noted that the hotel seems dated with only partial renovations and a general run-down appearance. Hygiene issues, such as bathrooms not being properly cleaned, were a notable concern. The amenities provided, such as soap and shampoo in big bottles on the wall, fell short of four-star expectations and the lack of in-room tea and coffee facilities was disappointing to many visitors.
The service was another area where the hotel did not live up to its four-star rating with several pointing out that the staff engagement did not match the expected level of a central European four-star hotel. The breakfast selection was found to be limited and not up to par with other hotels in this category. Overall, while some aspects were acceptable, the majority of feedback suggests that Alphotel Innsbruck might be better classified as a three-star hotel, as it does not provide the value for money, cleanliness or service typical of a four-star rating.
Alphotel Innsbruck is highly regarded among business travelers for its exceptional facilities and services tailored to their needs. The hotel is ideal for short stays, making it perfect for quick, stress-free business trips and transit stops. It offers a dedicated business lounge and a separate breakfast room for business travelers, providing a pleasant space away from the hustle and bustle of tourist groups.
Conveniently located in the industrial area and near the business district, Alphotel Innsbruck is strategically positioned for business purposes. The hotel features a business center and a conference room, which, although described as rather small, prove useful for meetings and corporate events. The facilities are well-suited for conferences and seminars, enhancing its appeal for corporate executives.
The staff receives high praise for their friendliness and accommodating nature, making the stay even more pleasant. Despite lacking some basic amenities such as coffee-making facilities in the rooms, the hotel offers the strict minimum expected of a 4-star establishment. Overall, Alphotel Innsbruck stands out as an excellent choice for business travelers seeking convenience, efficiency and a welcoming atmosphere.
Alphotel Innsbruck stands out for its excellent accessibility, making it a preferred choice for guests with disabilities. The hotel is conveniently located and easily reached by public transportation, just a 10-minute ride from the main train station. Both the hotel and its location are described as wheelchair accessible and user-friendly, ensuring comfort for guests who rely on wheelchairs. The accessible rooms appear to be recently renovated and are clean, further enhancing the guest experience.
Guests appreciated the direct accessibility of the handicapped rooms and noted that the hotel offers guaranteed parking, despite occasional difficulties finding a spot. The access to rooms is made quick and convenient with the use of magnetic keys. The sauna area also receives high recommendations, contributing to the overall excellence of the hotel's amenities.
The Alphotel Innsbruck with its good access from the highway and generally accessible facilities, provides a comfortable and accommodating stay for guests with disabilities. However, it may not cater well to travelers with mild disabilities, as some specific reviews pointed out. Despite some minor challenges, the hotel’s commitment to accessibility is evident and positively acknowledged by many guests.
Alphotel Innsbruck offers guests a luxurious experience with its well-appointed rooms. Despite some differing opinions on its 4-star rating, the majority of guests highlight the luxury and comfort of the rooms. The hotel successfully blends luxury with a cozy, intimate setting, providing a resort-like stay. The focus on luxurious accommodations ensures a comfortable and refined stay for visitors.
Nestled in a picturesque area, Alphotel Innsbruck offers an idyllic setting for a romantic stay. The hotel exudes a cozy ambiance that is perfect for couples seeking a romantic getaway. Guests often highlight the romantic atmosphere and vibes that permeate throughout their stay, making it an ideal choice for a romantic hotel experience.
The rooms, particularly those with balconies, offer stunning views of the snow-covered Alps, adding to the romantic charm. The fantastic views from the windows provide an enchanting backdrop for a romantic staycation. With special places like a couples lounge, the hotel creates an intimate environment designed for a memorable romantic retreat.
While there are no negative romantic-related comments, the positive phrases consistently point to Alphotel Innsbruck as a romantic place to stay for couples looking to escape and enjoy a serene and intimate experience.
Alphotel Innsbruck stands out as a truly dog-friendly establishment, warmly welcoming pets and their owners. Guests consistently praise the hotel for allowing dogs to stay and even accompany them in the restaurant. The property is lauded for its pet-friendly amenities and exceptional hospitality towards pets. Visitors appreciate the charming location, which is convenient for pet owners with nearby facilities catering to dogs. The hotel’s dog-friendly policy ensures that bringing a dog doesn't feel like a problem, making it an excellent choice for guests traveling with their furry friends. The hotel charges a reasonable fee for pets, contributing to its reputation as a very dog-friendly destination. Overall, the Alphotel Innsbruck is celebrated for making pets feel as welcome as their human companions.
Location Show Map
Location
While the hotel is situated in an industrial and commercial area, which some guests found unappealing, this setting makes it quite functional for a quick stopover, particularly for travelers on long journeys. It offers excellent accessibility from the highway and its proximity to multiple shopping centers adds to the convenience for guests needing quick purchases or dining options nearby. For those on business trips, the location serves well thanks to its proximity to the city's business hubs and industrial estates.
Despite being on the outskirts, guests reported that the hotel's strategic location allows easy reach to central Innsbruck and the bus connections ensure guests can get to the city center quickly and comfortably, often within 15-20 minutes. Moreover, the quietness of the area at night and during weekends promises a restful stay. Overall, Alphotel Innsbruck's location is highly regarded for its practicality for short stops or business visits, bolstered by good public transport links and access to amenities.
Breakfast
However, opinions on the breakfast are not universally positive. Some guests found the breakfast options to be somewhat limited and repetitive, especially when staying for several days. A few reviewers mentioned that certain items, such as fresh bread, fruit and appealing pastries, were lacking and that coffee quality could be improved. Despite these occasional criticisms, the general consensus is that the breakfast at Alphotel Innsbruck is very good, offering a wide variety of choices that cater to most guests' needs. Overall, while there is room for improvement, the breakfast is a strong point for many who have stayed at the hotel.
Dinner
However, some aspects of the dining experience left room for improvement. The restaurant was frequently described as crowded and occasionally had long waits, particularly in the evenings. The ambiance in the evening was not always favorable with some guests mentioning that it was loud and even cold at times. Service quality was mixed; while some reviews highlighted very friendly and good service, others found the staff unfriendly and impersonal.
The menu received mixed reviews as well. Although the restaurant offered good value for money, some guests found the selection limited and the quality inconsistent. There were complaints about items on the menu not being fresh and food sometimes being of a basic or frozen nature. Additionally, the bar's drink menu was noted for not being very diverse.
Overall, while Alphotel Innsbruck's restaurant offers good and reasonably priced food with convenient dining options, the experience can be hit or miss depending on the specific evening and crowd levels. Improvements in service and menu variety could enhance the dining experience significantly.
Rooms
Comfort was a recurring theme, as numerous visitors found the beds to be comfortable, contributing to a pleasant stay. The soundproofing in the rooms was another positive aspect with several reviews noting that despite external noise, the rooms remained quiet. Guests also enjoyed the modern furnishings and the beautiful views of the Alps provided by some rooms.
Nevertheless, there were some recurring criticisms. Several guests pointed out issues with the size of the rooms, mentioning that they appeared smaller than expected and sometimes felt cramped, particularly when accommodating more than two people. Some rooms were noted to be dated and renovations seemed necessary in certain areas. Complaints about cleanliness did surface occasionally, including mentions of old carpets, spider webs and lingering odors from previous smoking.
Despite these minor flaws, the overall impression from the reviews is that the rooms at Alphotel Innsbruck are generally clean, comfortable and well-appointed, offering a satisfactory stay with beautiful views and modern amenities.
Beds
However, there were mentions of some inconsistencies. A few guests found the mattresses either too hard or too soft with some noting that the mattresses appeared worn out and could benefit from being replaced. Additionally, the configuration of some beds, such as two single beds pushed together, was seen as less ideal for couples seeking a traditional double bed experience. Despite these issues, the overall consensus leans towards a positive assessment with many guests appreciating the clean and soft linens and the generally good quality of sleep they experienced.
Cleanliness
Guests noted that both common areas and individual rooms were kept in a pristine state, adding to a welcoming atmosphere. Cleanliness levels in the breakfast area and the wellness spaces also received positive feedback. Some reviews emphasized that rooms were neat, cozy and equipped with all necessary amenities, contributing to an overall pleasant stay.
However, there were occasional reports of lapses in cleanliness, including dirty areas, unclean bathrooms and lingering odors in some rooms. Despite these isolated incidents, the majority of guests felt that the hotel's cleanliness was commendable and worthy of recommendation.
Alphotel Innsbruck's consistent efforts to provide a clean and comfortable environment mostly resonate well with guests, making it a reliable choice for travelers who prioritize hygiene and well-kept facilities.
Staff
The hotel's employees, ranging from housekeeping to bar service, are commended for their professional and accommodating nature. Reviewers often mention the genuine kindness and dedication displayed by the staff, which contributes significantly to a pleasant stay. Some guests describe the staff as exceptionally courteous and competent, ensuring that any issues are promptly addressed.
Overall, the combination of friendly, helpful and professional service creates a welcoming atmosphere that leaves a lasting impression on visitors. Despite a few isolated mentions of unfriendly encounters, the overwhelming consensus is that Alphotel Innsbruck boasts a team that enhances the guest experience through their attentive and supportive approach.
Wi-Fi
However, a significant number of guests reported issues with the Wi-Fi as well. Comments about the internet being slow, very unstable or even practically not working were common. The connection was described as a disaster by some with frequent outages and poor performance.
Overall, while some guests found the Wi-Fi service satisfactory or even excellent, numerous others highlighted the need for improvement and consistent performance. The inconsistency in connectivity suggests that while the hotel offers good potential for reliable internet, enhancements are necessary to ensure all guests have a seamless experience.
Spa
The wellness area is appreciated for being well-maintained, featuring a small but cozy environment, equipped with diverse saunas and a decent steam bath. Many guests have enjoyed the spacious and comfortable sauna area, which is touted as a significant highlight of the wellness offerings. The provision of wellness bags for a deposit, professional and helpful SPA receptionists and free wellness area access add to the positive experiences.
However, a few minor concerns were noted, such as the occasional presence of children in the sauna area, which some found less relaxing and the small size of the bio sauna. Additionally, there were instances where guests were not informed about the spa being closed for renovations or not accessible to minors under 18 unless opened upon request. Overall, though, Alphotel Innsbruck's spa and wellness areas receive glowing reviews for their facilities, ambiance and the serene mountain views that accompany the experience.
Parking
Several reviews mention the large parking area, including spaces for electric cars and Tesla superchargers, which cater well to those driving electric vehicles. Many guests found it effortless to find parking and mentioned the convenience of secure parking right in front of the hotel entrance.
However, not all experiences were flawless. Some guests noted that parking spaces could become insufficient, particularly when the hotel was fully booked or when buses occupied multiple spaces. This was not a common issue but occurred enough to be mentioned. Overflow parking was occasionally provided, albeit further from the hotel and there were occasional challenges with the parking area being full.
Despite a few critiques on the capacity and size, the majority of the reviews suggest guests had a smooth experience with the parking at Alphotel Innsbruck, emphasizing the availability and ease of access as standout positives.
EV charging stations
However, for non-Tesla EV owners, the options are more limited. Some reviews indicate that the Tesla chargers do not work for non-Tesla vehicles and there is a noticeable scarcity of universal charging points. This can be a downside for guests driving other types of electric cars, who may find the single available charging point an inconvenience and in some cases, even unusable.
Overall, the charging facilities at Alphotel Innsbruck are highly regarded by Tesla owners for their accessibility and convenience, though the hotel could benefit from expanding its charging options for other EV brands to accommodate a broader range of guests.
Family
The play area for kids and overall family-centric services ensure that even the youngest visitors are well taken care of. The hotel is praised for its clean rooms and comfortable environment, making it an approved stay for traveling families. The staff is particularly noted for their kindness, making children feel welcome throughout the visit.
However, it is worth noting the occasional challenge in booking family rooms due to high demand and the sauna area's restrictions may not be the relaxing experience some parents might hope for if kids are present. Despite these minor issues, Alphotel Innsbruck is highly recommended for families seeking a comfortable and accommodating hotel experience during their travels.
Ski
However, there are mixed reviews about its suitability as a primary ski lodge. Some guests feel it's perfect for a ski vacation, highlighting the availability of skiing opportunities nearby, while others point out that it might not be the best location for dedicated ski resorts. The hotel offers ski passes and a ferry service to the ski resort, though there is an additional charge for ski equipment. Overall, it is a classic, budget-friendly option for bus travelers and those seeking a brief stopover en route to more extensive ski facilities.
4 Star
The service was another area where the hotel did not live up to its four-star rating with several pointing out that the staff engagement did not match the expected level of a central European four-star hotel. The breakfast selection was found to be limited and not up to par with other hotels in this category. Overall, while some aspects were acceptable, the majority of feedback suggests that Alphotel Innsbruck might be better classified as a three-star hotel, as it does not provide the value for money, cleanliness or service typical of a four-star rating.
Business
Conveniently located in the industrial area and near the business district, Alphotel Innsbruck is strategically positioned for business purposes. The hotel features a business center and a conference room, which, although described as rather small, prove useful for meetings and corporate events. The facilities are well-suited for conferences and seminars, enhancing its appeal for corporate executives.
The staff receives high praise for their friendliness and accommodating nature, making the stay even more pleasant. Despite lacking some basic amenities such as coffee-making facilities in the rooms, the hotel offers the strict minimum expected of a 4-star establishment. Overall, Alphotel Innsbruck stands out as an excellent choice for business travelers seeking convenience, efficiency and a welcoming atmosphere.
Accessible
Guests appreciated the direct accessibility of the handicapped rooms and noted that the hotel offers guaranteed parking, despite occasional difficulties finding a spot. The access to rooms is made quick and convenient with the use of magnetic keys. The sauna area also receives high recommendations, contributing to the overall excellence of the hotel's amenities.
The Alphotel Innsbruck with its good access from the highway and generally accessible facilities, provides a comfortable and accommodating stay for guests with disabilities. However, it may not cater well to travelers with mild disabilities, as some specific reviews pointed out. Despite some minor challenges, the hotel’s commitment to accessibility is evident and positively acknowledged by many guests.
Luxury
Romantic
The rooms, particularly those with balconies, offer stunning views of the snow-covered Alps, adding to the romantic charm. The fantastic views from the windows provide an enchanting backdrop for a romantic staycation. With special places like a couples lounge, the hotel creates an intimate environment designed for a memorable romantic retreat.
While there are no negative romantic-related comments, the positive phrases consistently point to Alphotel Innsbruck as a romantic place to stay for couples looking to escape and enjoy a serene and intimate experience.
Dog Friendly
No, Alphotel Innsbruck doesn't have any pool.
Yes, a spa is available at Alphotel Innsbruck.
Yes, Alphotel Innsbruck welcomes dogs.
Yes, parking facilities are available at Alphotel Innsbruck.
No, Alphotel Innsbruck doesn't have a gym.
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