Austria Trend Hotel Congress Innsbruck
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Summary of reviewsAustria Trend Hotel Congress Innsbruck receives highly favorable reviews, particularly for its excellent location and service. Positioned near a picturesque park and the Inn River, the hotel is just a short walk from Innsbruck’s historic old town, making it ideal for easy city exploration. Proximity to the Hungerburgbahn funicular and Nordkette cable car offers direct access to mountain activities and stunning alpine views. This tranquil yet central setting, combined with excellent access to public transportation, creates an inviting environment for both leisure and business travellers.
Guests consistently commend the hotel's breakfast, praising its rich and varied selection that includes homemade spreads, fresh fruits, scrambled eggs and Bircher muesli. Many highlight the high-quality offerings and the friendly staff who enhance the breakfast experience. Although some find the cost a bit high, the overall sentiment is that the breakfast provides a delightful start to the day.
Reviews of the dinner service show mixed feedback. While guests enjoy the well-prepared cocktails and good service at the bar, some find the restaurant's hours inconsistent and the menu limited and expensive. Despite these points, the hotel staff is proactive in assisting guests to find alternative dining options in the city.
Room quality at Austria Trend Hotel Congress Innsbruck is frequently praised; guests note the spacious, modern and comfortable accommodations, often with large windows offering beautiful mountain views. Cleanliness is generally high with most guests appreciating the well-maintained facilities and modern decor. However, there are occasional mentions of minor cleaning issues.
The staff are a standout feature, often described as friendly, professional and helpful. Guests particularly mention the efficiency and warmth of the reception team, which adds to the overall positive experience.
WiFi connectivity receives mixed reviews with most guests finding it reliable and fast in public areas but less satisfactory in rooms, where it can be slow or intermittent. The wellness area, including sauna and steam bath, is well-received for its quality and comfort, although occasional closures due to COVID-19 or maintenance have been noted.
The hotel offers a gym that guests describe as adequate but basic and parking options are considered convenient despite their additional cost. EV charging infrastructure, however, could benefit from improvements to meet guest expectations better.
Families find the hotel particularly accommodating due to spacious rooms, family-friendly services and a welcoming atmosphere. The strategic location also enhances the appeal for family excursions.
In summary, Austria Trend Hotel Congress Innsbruck stands out for its enviable location, modern amenities, friendly staff and extensive breakfast offerings, making it an excellent choice for a comfortable and convenient stay in Innsbruck.
Categories
Guests consistently commend the hotel's breakfast, praising its rich and varied selection that includes homemade spreads, fresh fruits, scrambled eggs and Bircher muesli. Many highlight the high-quality offerings and the friendly staff who enhance the breakfast experience. Although some find the cost a bit high, the overall sentiment is that the breakfast provides a delightful start to the day.
Reviews of the dinner service show mixed feedback. While guests enjoy the well-prepared cocktails and good service at the bar, some find the restaurant's hours inconsistent and the menu limited and expensive. Despite these points, the hotel staff is proactive in assisting guests to find alternative dining options in the city.
Room quality at Austria Trend Hotel Congress Innsbruck is frequently praised; guests note the spacious, modern and comfortable accommodations, often with large windows offering beautiful mountain views. Cleanliness is generally high with most guests appreciating the well-maintained facilities and modern decor. However, there are occasional mentions of minor cleaning issues.
The staff are a standout feature, often described as friendly, professional and helpful. Guests particularly mention the efficiency and warmth of the reception team, which adds to the overall positive experience.
WiFi connectivity receives mixed reviews with most guests finding it reliable and fast in public areas but less satisfactory in rooms, where it can be slow or intermittent. The wellness area, including sauna and steam bath, is well-received for its quality and comfort, although occasional closures due to COVID-19 or maintenance have been noted.
The hotel offers a gym that guests describe as adequate but basic and parking options are considered convenient despite their additional cost. EV charging infrastructure, however, could benefit from improvements to meet guest expectations better.
Families find the hotel particularly accommodating due to spacious rooms, family-friendly services and a welcoming atmosphere. The strategic location also enhances the appeal for family excursions.
In summary, Austria Trend Hotel Congress Innsbruck stands out for its enviable location, modern amenities, friendly staff and extensive breakfast offerings, making it an excellent choice for a comfortable and convenient stay in Innsbruck.
Hotel near Ski Resorts
Located in Innsbruck, this hotel provides good transport links to various ski resorts in the area. It is a suitable base for exploring multiple ski destinations.
Hotel Taking Steps Towards Sustainability
Austria Trend Hotel Congress Innsbruck is part of a hotel group with a sustainability program called CARES. They focus on reducing energy consumption, considering energy-efficient construction, offering vegan and vegetarian food options, and using certain cleaning agents to protect the environment. They have also been awarded the Austrian Eco-label for tourism businesses.
Hotel for Honeymoon
Located near the Old Town, this hotel offers spacious rooms and excellent service. Its proximity to Innsbruck's attractions and comfortable accommodations make it a great choice for honeymooners.
Hotel with Spa
Offers spacious rooms and is conveniently located near the city center. The hotel features a spa area for relaxation. Provides good access to the city and various amenities for a comfortable stay.
Dog Friendly Hotel
While not explicitly highlighted for dog-specific amenities, this hotel is a popular choice and generally allows pets.
Business Hotel
This hotel features three flexible, daylight-filled conference rooms with state-of-the-art equipment, perfect for conferences, seminars, and company get-togethers. Exclusive suites can also be booked for meetings high above Innsbruck's rooftops. The hotel also offers air-conditioning in meeting facilities, a business center, and free Wi-Fi.
Accessible Hotel
The hotel is recognized for its excellent accessibility, offering barrier-free rooms and accessibility via elevator. It also provides an accessible underground garage and direct access from the airport.
Hotel with Gym
Austria Trend Hotel Congress Innsbruck includes a fitness area for guests. The hotel's reputable brand and comprehensive amenities ensure a satisfactory fitness experience.
Hotel with EV Charging Stations
The hotel offers an e-mobility charging station in its car park, allowing guests to recharge their electric vehicles with green electricity during their stay.
4-Star Hotel
Located near the Congress Center, offering spacious rooms and excellent amenities for both leisure and business travelers. Features a restaurant, bar, and fitness facilities, ensuring a comfortable and convenient stay.
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
EV charging stations
Hotel with Tennis Courts
Guest Reviews
The Austria Trend Hotel Congress Innsbruck boasts an enviable location that guests repeatedly highlight as a major advantage. Nestled next to a picturesque park and right on the Inn River, the hotel is just a short 10-minute walk from Innsbruck’s historic old town, making it ideal for leisurely strolls to the city center and shopping avenues. Proximity to the Hungerburgbahn funicular and Nordkette cable car offers guests direct access to mountain activities and stunning alpine views.
The hotel's quiet, green surroundings provide a tranquil escape while still being close enough to popular attractions, allowing easy exploration on foot. The convenient location extends to excellent access to public transportation with bus stops and a supermarket nearby, ensuring all necessities are within reach.
Guests appreciate the blend of modern amenities with scenic vistas, often noting the beautiful views from their rooms. Additional perks such as underground parking and friendly, attentive staff further enhance the stay. The strategic positioning of the hotel makes it a perfect starting point for city strolls, hiking, cycling and business trips alike.
The breakfast at Austria Trend Hotel Congress Innsbruck receives high praise from guests for being rich, varied and delicious. The buffet boasts a wide selection of items, including homemade spreads, fresh fruits, scrambled eggs, Bircher muesli and a good variety of hot and cold dishes, ensuring something for everyone. Many guests appreciate the plentiful, high-quality offerings and consider it an exceptional and extensive experience that exceeds expectations.
The friendly and pleasant staff also enhance the breakfast experience, making guests feel welcome and well taken care of. The breakfast is often highlighted for its generous portions and well-stocked selections that are continuously checked for supply, ensuring freshness and availability throughout the service.
However, despite the overwhelmingly positive comments on the quality and selection of breakfast, some guests find the price to be on the higher side. A few feel that the cost does not quite match the offered variety, suggesting that it could be more reasonably priced or include more diverse options for the amount charged.
Overall, the breakfast at Austria Trend Hotel Congress Innsbruck stands out as a delightful and comprehensive start to the day with ample choices and excellent service, albeit at a premium cost for some guests.
Austria Trend Hotel Congress Innsbruck’s dining experiences offer a mixed array of feedback from guests. Positives highlight the well-prepared cocktails and filling snacks available at the bar. Some guests praise the dinners, describing them as great with good service from attentive waiters. The restaurant offers a nice selection for dinner with options that are well-received by diners and there are commendations for the overall dining experience.
However, there are several aspects where improvement is needed. The restaurant's availability is inconsistent, often closed during dinner times, compelling guests to seek alternatives outside or even face closed services due to external reasons like Covid. Even when open, some guests find the menu limited and expensive with specific dishes like goulash and schnitzel not meeting expectations. Additionally, service lapses were noted with some guests citing inattentive staff and issues with special dietary requests.
Despite these setbacks, the hotel does assist guests in finding alternative dining options in the city, making it convenient for those looking to explore local cuisine. For those staying during operational hours, the dining at Austria Trend Hotel Congress Innsbruck provides a satisfactory experience with notable mentions for great cocktails and a generally pleasing ambiance.
Austria Trend Hotel Congress Innsbruck offers a consistently positive guest room experience, highlighting spacious, modern and comfortable accommodations. The rooms are frequently praised for their cleanliness and tasteful, modern furnishings. Many rooms feature large windows with beautiful views of the surrounding mountains, adding a spectacular touch to the stay. The design often includes generous natural light, contributing to a bright and welcoming atmosphere.
Guests compliment the ample size of the rooms, which allows for a comfortable stay whether for sleeping, relaxing or working. Superior rooms and suites particularly stand out for their spaciousness, some even including extra amenities like small refrigerators, personal coffee machines and large wardrobes. Bathrooms are also noted to be large and well-equipped, adding to the convenience and comfort of the rooms.
However, some reviews noted areas where improvements could be made, such as occasional issues with room cleanliness, noisy air conditioning and outdated furnishings in certain rooms. Despite these minor drawbacks, the majority of feedback highlights the hotel's ability to provide a pleasant and restful environment.
Overall, the Austria Trend Hotel Congress Innsbruck meets guests' expectations as a modern and comfortable choice, well-suited for both leisure and business travelers with an advantageous location close to the city center and excellent mountain views from many rooms.
Austria Trend Hotel Congress Innsbruck is renowned for its focus on providing guests with a restful experience, particularly when it comes to the quality of their beds. The majority of reviewers have found the beds to be very comfortable, praising the spaciousness and supportive nature of the mattresses. Many have cited their beds as among the most comfortable they have ever slept in with positive remarks on both the beds and pillows contributing to a good night's sleep.
However, there are some mixed opinions. While many appreciate the soft and cozy nature of the beds, a few guests have reported that the beds were too soft for their liking, noting discomfort due to the plushness. Additionally, there have been some logistical issues with bed arrangements, such as double rooms featuring two single beds pushed together that tended to slide apart, which could be bothersome for some.
A small number of guests mentioned the unfortunate presence of uncomfortable sofa beds, particularly for adult guests with back problems and occasional complaints about high or hard mattresses. On rare occasions, issues like small bed sizes, squeaky or dirty beds and problematic bed frames were noted.
In contrast, positive comments also highlighted the freshness of the made beds, the comfort of the provided bedding and the ample space in the rooms, contributing to overall satisfaction. In summary, while there are some areas for improvement, the general consensus is that the hotel provides very comfortable and cozy beds, making for a pleasant stay for most guests.
Austria Trend Hotel Congress Innsbruck receives praise for its cleanliness and modern facilities. Many guests found their rooms to be very clean, spacious and comfortable with some highlighting spotless cleanliness and well-maintained amenities down to the minutest details. The hotel itself is often described as clean and organized with beautiful and modern interiors that add to the overall positive experience.
However, there are intermittent issues with housekeeping, as some guests noted dust under the beds, occasional dirty floors and less thorough cleaning in certain areas, such as bathrooms and minibars. Instances of untidiness, such as marks on tables and not changing towels regularly, were mentioned, but these were not universally experienced.
The cleaning service is generally efficient with many guests noting daily cleaning and well-maintained facilities. Despite some isolated complaints regarding overlooked details, the high standards of cleanliness and positive comments on the cleaning service reflect well on the hotel. Most visitors leave impressed by the clean, comfortable environment and the diligent efforts of the housekeeping staff.
The staff at Austria Trend Hotel Congress Innsbruck receive broadly positive feedback for their friendliness, professionalism and helpfulness. Guests frequently describe the staff as super friendly, welcoming and always ready to assist with a smile. Many reviews highlight their courteous and accommodating behavior, making guests feel warmly greeted and well taken care of.
The reception team, in particular, stands out for its efficiency and professionalism, though there are occasional mentions of unfriendly or unhelpful experiences. However, these instances appear to be exceptions rather than the norm. The bar and breakfast staff also earn compliments for their attentiveness and excellent service.
Overall, the positive interactions with the staff significantly enhance guests' experiences, making the hotel's service one of its standout features. Despite a few less favorable interactions, the feedback suggests a dedicated team committed to providing a pleasant stay for their guests.
The wifi experience at the Austria Trend Hotel Congress Innsbruck receives mixed reviews from guests. Many guests highlight that the WiFi connection throughout the hotel is good, reliable and fast, making it easy to stay connected without any additional cost. Some guests have pointed out that the internet is accessible throughout the house and there are no significant issues with the connectivity in common areas. Others have praised the WiFi as excellent, noting that it worked perfectly and was easy to use. However, a notable number of guests have expressed dissatisfaction with the WiFi in the rooms, citing it as slow, intermittent or non-existent. These reviewers mentioned that the connection could be hit or miss and there were instances of untimely interruptions and consistently slow speeds. Some guests also pointed out that free WiFi was only available during breakfast and not included in the rooms, detracting from the overall experience. Despite these criticisms, the hotel appears to offer good WiFi in most public areas.
The Austria Trend Hotel Congress Innsbruck boasts a wellness area that has garnered positive feedback from guests. Many have praised the cozy and clean spa facilities, highlighting the sauna, steam bath and infrared cabin as standout features. The wellness area is described as superb, well-equipped and a pleasant surprise, offering amenities such as Finnish saunas, waterbeds for relaxation and fitness equipment. Guests appreciate the quiet and super-friendly atmosphere, making it an inviting space for relaxation and rejuvenation.
However, there have been instances when the wellness area, including the sauna and fitness facilities, was closed due to COVID-19 restrictions or maintenance issues, which led to some disappointment. Despite these occasional closures, the overall feedback emphasizes the high quality and comfort of the spa experience when available.
The Austria Trend Hotel Congress Innsbruck offers a gym that, while small, is generally well-maintained and adequate for a quick workout. However, many guests have noted that the fitness area is limited in terms of equipment, often describing it as minimal or basic. Some found the fitness room stuffy and in need of better ventilation.
While the gym facilities may not be the most impressive feature of the hotel, the wellness area, which includes a sauna and steam room, was positively mentioned. It should be noted that there were periods when the gym and wellness areas were closed, reportedly due to COVID-19. For those planning a stay specifically for gym amenities, it may be worth double-checking their current availability.
Austria Trend Hotel Congress Innsbruck offers a variety of parking options, both indoor and outdoor, which are quite convenient given its central location. The underground parking garage provides secure access directly to the hotel, making it an easy and practical choice for guests. While the parking facilities receive praise for their convenience and security, it's important to note that this service comes at a cost, typically around €15 per day. Some reviews mentioned slightly higher fees, up to €18 and a few guests found the charges to be quite steep.
The underground garage is often described as small and cramped and can be full at times, which might make finding a spot challenging. Nonetheless, the hotel does offer free parking for motorcycles and a free electric charging station in the garage, which is a welcome addition for eco-conscious travelers.
Overall, while the parking is functional and well-integrated with the hotel's amenities, guests should be prepared for the additional cost and potential need for a backup plan if the garage is full.
Reviews of the Austria Trend Hotel Congress Innsbruck highlight the presence of EV charging options, though opinions on their effectiveness vary. Guests mention the convenience of having an EV charging station in the hotel garage with easy access for electric cars. However, some noted that the current infrastructure is limited with only one e-charging station available, which did not meet the needs of all users and was considered dated by some. Others pointed out that the so-called "e-charging station" was just a standard power outlet or simply a cable in the wall. Though the charging station provides options like CEE 3-pin and 230V 1-phase, its usefulness was questioned by several visitors. There were also reports of the charging station being non-functional at times with promises of EV charging being unfulfilled on occasion. Despite these mixed reviews, the hotel does offer free electric charging, highlighting an area with potential for improvement to better serve guests with electric vehicles.
Austria Trend Hotel Congress Innsbruck stands out as a great travel destination, especially well-suited for families. The hotel features a welcoming, family-friendly atmosphere with large, spacious rooms and big bathrooms that can comfortably accommodate families. Practical options such as family rooms with sofa beds and even connecting rooms for larger groups ensure a hassle-free stay.
The staff are notably warm and considerate towards families, offering friendly, helpful service that makes family travel enjoyable. For those travelling with children, the hotel offers a safe environment with thoughtful amenities, although the provision of additional kid-specific activities would be a welcome enhancement.
Families will appreciate the hotel's convenient location, which is perfect for family excursions and is situated opposite a funicular, making it easy to explore the area. Despite having limited room choices for larger families and some noise issues, the overall practical and functional setup provides a comfortable and quiet stay. With integrated underground parking and a considerate check-out policy, it’s a good option for short stays and weekend trips. All these features contribute to making it a nice destination for a family vacation.
Austria Trend Hotel Congress Innsbruck is a great base for ski enthusiasts given its prime location and accessibility. The hotel sits conveniently opposite the Nordkette cable car station, making trips up the mountain seamless. Guests have highlighted the convenience of having the cable car, funicular and train stations just steps away, perfect for quick access to the Alps and various ski resorts. Its strategic position is lauded as the best starting point for ski tours and a free door-to-door service to the ski resorts further enhances its appeal. While a bit more guidance on the specifics of getting to the ski fields could be beneficial, the proximity to essential services, such as a supermarket right across the street, adds to the overall convenience for those on skiing trips. The hotel's location makes it an excellent choice for those looking to hit the slopes with ease.
Austria Trend Hotel Congress Innsbruck is generally regarded as a legitimate four-star hotel. Guests appreciate its great location near the city center and proximity to the funicular, making it convenient for exploring the area. The accommodations are spacious, well-furnished and comfortable, featuring amenities such as air conditioning. A highlight mentioned by many is the rich and quality breakfast, consistent with what one would expect from a hotel of this class.
Despite these positive aspects, some reviews suggest that the hotel falls short of what is typically expected from a four-star property. Issues with housekeeping and the absence of typical four-star amenities like bathrobes were noted. Some guests felt that the service did not completely align with the standards of a four-star hotel, indicating inconsistencies in the quality of services provided.
Overall, while the hotel offers good facilities and a generally comfortable stay, there are areas where it could improve to fully meet the expectations associated with its four-star rating.
The Austria Trend Hotel Congress Innsbruck is highly esteemed among business travelers for its exceptional amenities and services tailored to meet their needs. The hotel features a functional and beautiful wellness area, making it an ideal place to unwind after a busy day. It offers four-star accommodations and combines services that cater to various events, including congress weekends and corporate meetings.
Renowned for its business-centric vibe, the hotel provides a perfect backdrop for work-related stays. Its prime location and well-appointed meeting rooms make it well-suited for conferences and seminars. Guests appreciate the excellent WiFi and high-quality business services available throughout their stay.
With spotlessly clean and comfortable rooms designed to offer a modern, business-like ambiance, it is clear why it is frequently labeled one of the best business hotels. The friendly reception staff further enhance the overall experience, ensuring a pleasant and convenient visit.
For those attending congresses or on business trips, the Austria Trend Hotel Congress Innsbruck stands out as a top choice. It is highly recommended for its business-friendly amenities and prime location, making it an ideal spot for any corporate traveler.
Austria Trend Hotel Congress Innsbruck is a well-regarded option for travelers with disabilities, noted for its excellent accessibility features. Guests have highlighted the hotel's friendly staff and warm welcome, which add to the comfort of the stay. The hotel's location is both quiet and central, providing easy access to the city center and various transportation options, including buses and the airport.
The hotel excels in offering facilities suited for people with disabilities, including accessibility from the airport, an accessible underground garage and direct access to the hotel via an elevator. Additionally, the rooms are accessible via an elevator and barrier-free rooms are available, making the hotel really suitable for wheelchair users.
Guests appreciate the good access to all facilities, which have been designed with barrier-free access in mind. Moreover, the convenience of an accessible underground parking garage and a lovely little park nearby further enhance the overall experience for guests with disabilities.
Nestled by the river in a superb location, Austria Trend Hotel Congress Innsbruck boasts a romantic ambiance that makes it an ideal choice for romantic escapes. Guests praised the hotel for its quiet surroundings and stunning views of the mountains, which add to its charm. Despite the lack of romantic-specific amenities or mentions, the overall atmosphere and picturesque setting make it a wonderful spot for short, intimate getaways. The occasional Promenade concert also enhances the romantic experience, offering a serene and memorable stay.
Austria Trend Hotel Congress Innsbruck stands out as a highly pet-friendly accommodation, welcoming dogs with open arms. The hotel ensures that guests traveling with their canine companions feel right at home, making it ideal for dog owners. Upon arrival, dogs are greeted with special gifts, such as a welcome bag, underscoring the hotel's emphasis on a dog-friendly environment. Guests frequently note the hotel's warm and accommodating attitude towards pets with staff displaying friendliness and hospitality towards both the guests and their pets.
For a nominal charge of €10 per night, dogs are allowed to stay and they can accompany their owners in various areas, making it convenient for travelers. The surrounding areas are perfect for dog walking, further enhancing the stay for pet owners. The positive experiences shared by guests highlight that the hotel not only accepts dogs but also provides a comfortable and welcoming environment for them. Austria Trend Hotel Congress Innsbruck effectively combines splendid hospitality with a genuine love for pets, making it a preferred choice among travelers with dogs.
Location Show Map
Location
The hotel's quiet, green surroundings provide a tranquil escape while still being close enough to popular attractions, allowing easy exploration on foot. The convenient location extends to excellent access to public transportation with bus stops and a supermarket nearby, ensuring all necessities are within reach.
Guests appreciate the blend of modern amenities with scenic vistas, often noting the beautiful views from their rooms. Additional perks such as underground parking and friendly, attentive staff further enhance the stay. The strategic positioning of the hotel makes it a perfect starting point for city strolls, hiking, cycling and business trips alike.
Breakfast
The friendly and pleasant staff also enhance the breakfast experience, making guests feel welcome and well taken care of. The breakfast is often highlighted for its generous portions and well-stocked selections that are continuously checked for supply, ensuring freshness and availability throughout the service.
However, despite the overwhelmingly positive comments on the quality and selection of breakfast, some guests find the price to be on the higher side. A few feel that the cost does not quite match the offered variety, suggesting that it could be more reasonably priced or include more diverse options for the amount charged.
Overall, the breakfast at Austria Trend Hotel Congress Innsbruck stands out as a delightful and comprehensive start to the day with ample choices and excellent service, albeit at a premium cost for some guests.
Dinner
However, there are several aspects where improvement is needed. The restaurant's availability is inconsistent, often closed during dinner times, compelling guests to seek alternatives outside or even face closed services due to external reasons like Covid. Even when open, some guests find the menu limited and expensive with specific dishes like goulash and schnitzel not meeting expectations. Additionally, service lapses were noted with some guests citing inattentive staff and issues with special dietary requests.
Despite these setbacks, the hotel does assist guests in finding alternative dining options in the city, making it convenient for those looking to explore local cuisine. For those staying during operational hours, the dining at Austria Trend Hotel Congress Innsbruck provides a satisfactory experience with notable mentions for great cocktails and a generally pleasing ambiance.
Rooms
Guests compliment the ample size of the rooms, which allows for a comfortable stay whether for sleeping, relaxing or working. Superior rooms and suites particularly stand out for their spaciousness, some even including extra amenities like small refrigerators, personal coffee machines and large wardrobes. Bathrooms are also noted to be large and well-equipped, adding to the convenience and comfort of the rooms.
However, some reviews noted areas where improvements could be made, such as occasional issues with room cleanliness, noisy air conditioning and outdated furnishings in certain rooms. Despite these minor drawbacks, the majority of feedback highlights the hotel's ability to provide a pleasant and restful environment.
Overall, the Austria Trend Hotel Congress Innsbruck meets guests' expectations as a modern and comfortable choice, well-suited for both leisure and business travelers with an advantageous location close to the city center and excellent mountain views from many rooms.
Beds
However, there are some mixed opinions. While many appreciate the soft and cozy nature of the beds, a few guests have reported that the beds were too soft for their liking, noting discomfort due to the plushness. Additionally, there have been some logistical issues with bed arrangements, such as double rooms featuring two single beds pushed together that tended to slide apart, which could be bothersome for some.
A small number of guests mentioned the unfortunate presence of uncomfortable sofa beds, particularly for adult guests with back problems and occasional complaints about high or hard mattresses. On rare occasions, issues like small bed sizes, squeaky or dirty beds and problematic bed frames were noted.
In contrast, positive comments also highlighted the freshness of the made beds, the comfort of the provided bedding and the ample space in the rooms, contributing to overall satisfaction. In summary, while there are some areas for improvement, the general consensus is that the hotel provides very comfortable and cozy beds, making for a pleasant stay for most guests.
Cleanliness
However, there are intermittent issues with housekeeping, as some guests noted dust under the beds, occasional dirty floors and less thorough cleaning in certain areas, such as bathrooms and minibars. Instances of untidiness, such as marks on tables and not changing towels regularly, were mentioned, but these were not universally experienced.
The cleaning service is generally efficient with many guests noting daily cleaning and well-maintained facilities. Despite some isolated complaints regarding overlooked details, the high standards of cleanliness and positive comments on the cleaning service reflect well on the hotel. Most visitors leave impressed by the clean, comfortable environment and the diligent efforts of the housekeeping staff.
Staff
The reception team, in particular, stands out for its efficiency and professionalism, though there are occasional mentions of unfriendly or unhelpful experiences. However, these instances appear to be exceptions rather than the norm. The bar and breakfast staff also earn compliments for their attentiveness and excellent service.
Overall, the positive interactions with the staff significantly enhance guests' experiences, making the hotel's service one of its standout features. Despite a few less favorable interactions, the feedback suggests a dedicated team committed to providing a pleasant stay for their guests.
Wi-Fi
Spa
However, there have been instances when the wellness area, including the sauna and fitness facilities, was closed due to COVID-19 restrictions or maintenance issues, which led to some disappointment. Despite these occasional closures, the overall feedback emphasizes the high quality and comfort of the spa experience when available.
Gym
While the gym facilities may not be the most impressive feature of the hotel, the wellness area, which includes a sauna and steam room, was positively mentioned. It should be noted that there were periods when the gym and wellness areas were closed, reportedly due to COVID-19. For those planning a stay specifically for gym amenities, it may be worth double-checking their current availability.
Parking
The underground garage is often described as small and cramped and can be full at times, which might make finding a spot challenging. Nonetheless, the hotel does offer free parking for motorcycles and a free electric charging station in the garage, which is a welcome addition for eco-conscious travelers.
Overall, while the parking is functional and well-integrated with the hotel's amenities, guests should be prepared for the additional cost and potential need for a backup plan if the garage is full.
EV charging stations
Family
The staff are notably warm and considerate towards families, offering friendly, helpful service that makes family travel enjoyable. For those travelling with children, the hotel offers a safe environment with thoughtful amenities, although the provision of additional kid-specific activities would be a welcome enhancement.
Families will appreciate the hotel's convenient location, which is perfect for family excursions and is situated opposite a funicular, making it easy to explore the area. Despite having limited room choices for larger families and some noise issues, the overall practical and functional setup provides a comfortable and quiet stay. With integrated underground parking and a considerate check-out policy, it’s a good option for short stays and weekend trips. All these features contribute to making it a nice destination for a family vacation.
Ski
4 Star
Despite these positive aspects, some reviews suggest that the hotel falls short of what is typically expected from a four-star property. Issues with housekeeping and the absence of typical four-star amenities like bathrobes were noted. Some guests felt that the service did not completely align with the standards of a four-star hotel, indicating inconsistencies in the quality of services provided.
Overall, while the hotel offers good facilities and a generally comfortable stay, there are areas where it could improve to fully meet the expectations associated with its four-star rating.
Business
Renowned for its business-centric vibe, the hotel provides a perfect backdrop for work-related stays. Its prime location and well-appointed meeting rooms make it well-suited for conferences and seminars. Guests appreciate the excellent WiFi and high-quality business services available throughout their stay.
With spotlessly clean and comfortable rooms designed to offer a modern, business-like ambiance, it is clear why it is frequently labeled one of the best business hotels. The friendly reception staff further enhance the overall experience, ensuring a pleasant and convenient visit.
For those attending congresses or on business trips, the Austria Trend Hotel Congress Innsbruck stands out as a top choice. It is highly recommended for its business-friendly amenities and prime location, making it an ideal spot for any corporate traveler.
Accessible
The hotel excels in offering facilities suited for people with disabilities, including accessibility from the airport, an accessible underground garage and direct access to the hotel via an elevator. Additionally, the rooms are accessible via an elevator and barrier-free rooms are available, making the hotel really suitable for wheelchair users.
Guests appreciate the good access to all facilities, which have been designed with barrier-free access in mind. Moreover, the convenience of an accessible underground parking garage and a lovely little park nearby further enhance the overall experience for guests with disabilities.
Romantic
Dog Friendly
For a nominal charge of €10 per night, dogs are allowed to stay and they can accompany their owners in various areas, making it convenient for travelers. The surrounding areas are perfect for dog walking, further enhancing the stay for pet owners. The positive experiences shared by guests highlight that the hotel not only accepts dogs but also provides a comfortable and welcoming environment for them. Austria Trend Hotel Congress Innsbruck effectively combines splendid hospitality with a genuine love for pets, making it a preferred choice among travelers with dogs.
No, Austria Trend Hotel Congress Innsbruck doesn't have any pool.
Yes, a spa is available at Austria Trend Hotel Congress Innsbruck.
Yes, Austria Trend Hotel Congress Innsbruck welcomes dogs.
Yes, parking facilities are available at Austria Trend Hotel Congress Innsbruck.
Yes, Austria Trend Hotel Congress Innsbruck has a gym.
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