Hilton Garden Inn Innsbruck Tivoli

Innsbruck 47.25879000, 11.41009300 , Olympiastraße 41 (Show on Map)


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Summary of reviewsHilton Garden Inn Innsbruck Tivoli is celebrated for its exceptional location, providing convenient access to the nearby Olympic Hall, Olympiaworld complex and easy connectivity to the city center. This makes it an excellent choice for visitors attending sports events, business trips or leisure tourism. The hotel's modern amenities and stunning mountain views from higher floors significantly enhance the guest experience with many appreciating the tranquility away from the city's hustle and bustle.

A notable highlight of the hotel is its breakfast, which consistently receives high praise for its quality, variety and the scenic views from the upper-floor dining area. The large and diverse buffet caters to various dietary preferences, including vegan options and is complemented by friendly and service-oriented staff.

Dinner options, however, receive mixed feedback. Though the quality of food and drinks is generally well-received, the limited dining options and early closing hours of the bar are areas of concern. Guests often have to explore nearby alternatives for lunch or late-night snacks due to the lack of a full-service restaurant.

The hotel rooms are appreciated for their spaciousness, modern décor and cleanliness with many enjoying the panoramic views. Nevertheless, some reviews point out maintenance issues such as stained carpets, worn-out furniture and inconsistent temperature control. Despite these drawbacks, the rooms' comfort and the overall modern feel of the hotel get positive remarks.

Cleanliness at the Tivoli Hotel is mixed with many guests lauding the clean and well-maintained rooms and facilities, while others report issues such as dirty carpets and incomplete room cleaning. This suggests a need for improved and more consistent housekeeping standards.

The staff is highly regarded for their friendliness and helpfulness, contributing to a warm and welcoming atmosphere. While most staff interactions are positive, occasional lapses in service and communication issues have been noted.

The hotel's free WiFi service receives generally positive feedback, though some guests experience occasional signal issues. The spa and wellness center is praised for its beautiful views and inviting atmosphere, though maintenance issues and limited operational hours sometimes detract from the experience. Similarly, the gym, while clean, is described as basic and lacking in variety, suggesting room for enhancement.

Parking at the hotel is convenient and secure, though some guests find it expensive. The facility includes modern amenities like electric vehicle charging stations, adding to its appeal.

For families, the hotel offers spacious and clean rooms, connecting double rooms and a playground, making it a suitable option. However, certain amenities like a room kettle and a more accommodating breakfast setup for families could improve the experience.

Ski enthusiasts find the hotel’s location ideal due to its proximity to various ski resorts and the availability of a free shuttle to Stubai Glacier. The hotel's placement also enables easy access to both city sights and mountain activities.

In summary, Hilton Garden Inn Innsbruck Tivoli stands out for its prime location, excellent breakfast, friendly staff and modern amenities, despite some areas needing attention in terms of maintenance, dining options and overall cleanliness.
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Categories
Dog Friendly Hotel
This hotel offers contemporary accommodations and welcomes dogs. Its location near Tivoli Stadium provides access to open spaces for dog walking.

Hotel with Parking
This hotel is near the Tivoli Stadion, making it perfect for game attendees. It offers parking.

Accessible Hotel
This hotel is noted for its accessibility features, including spacious and specially marked accessible rooms with low sinks and shower curtains. It is accessible by elevator and public transportation, with easy access to hotel facilities.

4-Star Hotel
Provides modern, well-equipped rooms and a range of amenities, including a fitness center and on-site dining. A reliable choice for a comfortable and convenient stay.

Hotel near Ski Resorts

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Romantic Hotel

Hotel with Gym

Room Types
King Room Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 1 bed.

Junior Suite Providing free toiletries, this suite includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views.

Corner King Room Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 1 bed.

Deluxe King Corner Room Featuring free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 1 bed.

Deluxe King Corner Room with Sofa Bed Offering free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 2 beds.

King Room - Mobility Accessible Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.

Connecting Family King Room Providing free toiletries, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned quadruple room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.

King Studio with Kitchenette and Sofa Bed Featuring free toiletries, this studio includes a private bathroom with a shower, a hairdryer and slippers. The studio's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned studio features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 2 beds.

Twin Room Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit offers 2 beds.

Guest Reviews
Location
Hilton Garden Inn Innsbruck Tivoli boasts an exceptional location for guests visiting the city, particularly those attending events at the nearby Olympic Hall, ice rink and Olympiaworld complex, which are mere steps away. The central placement allows for convenient access to the city center, which is about a 15- to 20-minute walk or a quick bus ride from the hotel, offering a balance of proximity and tranquility.

The hotel is also easily accessible for travelers arriving by car, thanks to its proximity to the highway and ample underground parking facilities. Grocery stores, public transport stops and a variety of local attractions, including the Golden Roof and Nordkette cable car, are within comfortable walking distance, making it ideal for exploring both the city and its scenic surroundings.

Guests appreciate the modern amenities and beautiful mountain views available from higher floors. Breakfast on the 11th floor, featuring a large and varied buffet, is a highlight for many. Despite being slightly removed from the hustle and bustle of the city center, the hotel offers a serene environment with friendly, accommodating staff to enhance the overall experience. This makes Hilton Garden Inn Innsbruck Tivoli a favorable choice for both short visits and extended stays, whether for business, sports events or leisure tourism.

Breakfast
The breakfast at Hilton Garden Inn Innsbruck Tivoli garners high praise from guests for its quality and variety. Visitors frequently describe the breakfast as amazing, excellent and very good, offering a wide and diverse selection of fresh and tasty dishes. Many highlight the extensive buffet's rich and abundant options, ensuring that there’s something for every palate, from sweet to savory.

One standout feature is the breakfast location on the upper floors, often mentioned for its panoramic terrace offering breathtaking views of Innsbruck and the surrounding mountains. This scenic backdrop significantly enhances the dining experience, making mornings at the hotel particularly memorable.

Reviewers also appreciate the friendly and service-oriented staff, contributing to a pleasant breakfast atmosphere. Fresh ingredients such as bread, fruits and even alternatives to milk cater to various dietary preferences, including vegan options. Guests frequently note the breakfast's excellent coffee and commend the buffet's meticulous arrangement and cleanliness.

Despite a few mentions of the breakfast being somewhat pricey or certain items running out quickly, the consensus remains overwhelmingly positive. The combination of a diverse, high-quality breakfast and the stunning rooftop setting makes it a highlight of the Hilton Garden Inn Innsbruck Tivoli stay.

Dinner
Hilton Garden Inn Innsbruck Tivoli receives mixed reviews regarding its dinner options with positive remarks about the quality of food and drinks when available. Guests noted the delicious French fries, Wiener schnitzel and other meals served at the bar, expressing satisfaction with their evening dining experiences. The bartender's friendly demeanor often enhanced their visits, making for pleasant evenings.

However, several guests expressed disappointment with the limited dining options and operating hours. The hotel lacks a full-service restaurant for lunch or dinner, making it necessary for guests to seek alternative dining options nearby. The bar, which serves dinner, closes relatively early and is not always open, leading to inconvenience for those arriving late or seeking late-night snacks.

In summary, while the food quality at Hilton Garden Inn Innsbruck Tivoli is generally praised, consistent availability and variety remain areas for improvement.

Rooms
Hilton Garden Inn Innsbruck Tivoli's rooms are frequently praised for their spaciousness and cleanliness. Many guests appreciated the comfortable beds and modern, appealing décor, which often included functional, minimalist designs. The bathrooms were generally noted for their size and cleanliness with modern fittings and some featuring underfloor heating. Numerous reviews appreciated the beautiful views of the mountains and the city from higher floors.

However, several guests pointed out that certain rooms showed noticeable signs of wear and tear, such as stained carpets, scratched furniture and non-functional fixtures like lamps and air conditioning. The aesthetic appeal, while appreciated, was occasionally described as needing updates. Noise from the street and non-opening windows were a concern for a few visitors.

Temperature control seemed to be a common issue with several rooms described as uncomfortably warm. Some guests noted an unpleasant smell in their rooms and there were occasional complaints about cleanliness and maintenance, such as uncleaned rooms upon arrival and broken tiles in bathrooms.

Despite these downsides, many reviews concluded with positive remarks about the room size, comfort and the overall modern feel of the hotel. The location was frequently highlighted as convenient with easy access to nearby attractions and transport options.

Beds
Hilton Garden Inn Innsbruck Tivoli offers a mixed experience when it comes to their beds, but the emphasis is often on comfort and quality. Many guests have found the beds to be good, comfortable or very comfortable with phrases like "great firm beds" and "beds were comfortable" resonating through the reviews. The bedding is also noted for being nice and of high quality, adding an extra layer of comfort for many visitors.

However, not all reviews were positive. Some guests pointed out issues with the firmness of the mattresses, describing them as too soft or even worn out, leading to an uncomfortable sleeping experience. Particularly concerning were the pillow quality, as numerous reviewers mentioned that the pillows were too thin, soft or worn out. The extra beds, often in the form of sleeper sofas or temporary setups, did not meet comfort expectations and were frequently described as uncomfortable.

Despite these issues, the hotel does receive praise for its main bedding options, often making up for the less favorable reviews. For a truly restful sleep, it might be worthwhile for the hotel management to address the recurring issues around mattress firmness and pillow quality.

Cleanliness
Hilton Garden Inn Innsbruck Tivoli offers guests a mixed experience when it comes to cleanliness. On the positive side, many guests frequently commend the hotel for its clean, modern and spacious rooms. The bathrooms are often noted for being very clean and overall, the hotel maintains a fairly high level of cleanliness with a well-maintained gym and welcoming staff. Guests also highlight the appealing breakfast buffet and the hotel's practical setup.

However, various reviews point out significant issues with cleanliness. Complaints frequently revolve around dirty and heavily stained carpets, poorly cleaned rooms and sometimes even unsanitary conditions such as dirty bathrooms and leftover messes from previous guests. The carpets, in particular, seem to be a recurring problem, suggesting they are long overdue for replacement. Reports of incomplete room cleaning, dirty staircases and non-refilled amenities further mar the hotel's reputation.

Overall, while the Hilton Garden Inn Innsbruck Tivoli does show potential with its clean and well-equipped rooms, it’s clear that housekeeping standards need substantial improvement to meet guest expectations consistently.

Staff
The staff at Hilton Garden Inn Innsbruck Tivoli receive a variety of feedback from guests with a strong emphasis on friendliness and helpfulness. Many guests consistently praise the staff for being very friendly, approachable and attentive, creating a welcoming and supportive atmosphere. The receptionists, in particular, are noted for their friendliness and willingness to assist, alongside a competent and professional demeanor in ensuring efficient room service and addressing guest requirements.

However, some reviews indicate inconsistencies in staff performance. While numerous staff members are commended for their accommodating and courteous nature, there were instances where reception staff appeared overwhelmed, untrained or even unfriendly. Issues with slow check-in and check-out processes and language barriers also surfaced, causing frustration for some guests. Despite these occasional lapses, the general sentiment leans positively towards the staff's efforts to maintain a hospitable environment with many expressing gratitude for their supportive and professional approach. Super friendly staff, excellent service and attentive breakfast service stand out as highlights for many visitors.

Wi-Fi
The Hilton Garden Inn Innsbruck Tivoli offers a generally positive WiFi experience for its guests with many reporting good and fast WiFi throughout their stay. Free WiFi is available at all locations within the hotel, ensuring guests can stay connected wherever they are. Some guests highlighted the impeccable and super strong signal, making it easy to access the internet without any issues. However, there were a few mentions of the WiFi signal needing improvement and some did experience difficulties, noting the internet speed was not always fast enough for working on. Despite these minor setbacks, the overall provision of WiFi at the hotel has met most guests' needs satisfactorily.

Spa
Visitors to the Hilton Garden Inn Innsbruck Tivoli have shared their experiences of the spa facilities with a variety of observations. The spa and wellness center, located on the 11th floor, is noted for its stunning views and generally clean environment. Many guests appreciated the inviting atmosphere of the fitness and sauna areas, describing them as small but nicely done and found the sauna to be a relaxing and pleasant addition to their stay.

While the wellness area itself was often praised for its beauty and cleanliness, some guests experienced issues with specific facilities. The sauna, in particular, received mixed reviews. While some found it to be excellent, clean and amazing, others faced problems such as the sauna being unlit, not hot enough or not working late at night. Technical problems led to the sauna being unavailable for multiple days for some visitors. Additionally, the steam bath and other wellness services were sometimes reported as not functional or only available upon request.

The spa's cleanliness and inspiring ambiance were mentioned as points needing attention. Several guests were disappointed by the spa's early closing times and expressed a desire for it to open earlier in the morning. The fitness facilities also suffered from periodic closures, which left some visitors unable to use them during their stay.

Overall, the Hilton Garden Inn Innsbruck Tivoli offers a fundamentally appealing spa and wellness experience, though there are occasional maintenance and operational issues that the management might need to address to enhance guest satisfaction.

Gym
The gym at Hilton Garden Inn Innsbruck Tivoli receives mixed reviews from its guests. Some guests find the fitness center to be clean, basic and adequate, while others feel it lacks necessary equipment and variety. The gym primarily consists of three treadmills and cardio training equipment with no weights available and sometimes outdated or broken machines. The fitness area is also described as being small and not very modern. Despite its limitations, the fitness area and sauna are appreciated by some guests with the cleanliness of the fitness area being noted positively. However, the overall fitness amenities could benefit from improvements and additional equipment to meet guest expectations more fully.

Parking
Visitors to the Hilton Garden Inn Innsbruck Tivoli have noted that parking options at the hotel are plentiful and convenient with various facilities available. Guests appreciated the secure and spacious nature of the underground parking, which includes direct access to the hotel rooms via elevators. Many found the fee of 15 EUR per night to be reasonable, describing the garage as safe and accessible.

Several guests highlighted that parking availability extends to right in front of the hotel, offering additional convenience. For those seeking more cost-effective options, there is mention of free parking at a nearby electronics store, although this might require a short walk back to the hotel.

The underground garage includes modern amenities such as two 11 kW charging stations, catering to electric vehicle users. Despite these positives, some reviewers expressed concerns about the high costs associated with parking—labeling it as expensive. The charges were not always transparent during the booking process, which led to some dissatisfaction. Additionally, the entrance to the underground parking was noted as narrow by a few guests, which could be challenging for larger vehicles.

Overall, the parking facilities at Hilton Garden Inn Innsbruck Tivoli are noted for their convenience and security, even if the costs may be perceived as high by some visitors.

Family
The Hilton Garden Inn Innsbruck Tivoli offers a mixed bag for families traveling with children. Many reviewers appreciated the pillow provided for kids and noted that families are explicitly welcome at the hotel. The spacious rooms and clean accommodations also came in for praise with some guests highlighting that the hotel offers double rooms with a connecting door, ideal for family stays. A playground for children is another plus, giving young travelers a place to burn off energy.

However, comments suggest that the family concept could use some improvement. Issues such as the lack of a kettle in the room and a less-than-ideal breakfast venue for families were pointed out. Despite these shortcomings, the hotel’s location serves as a good spot for day trips in the surrounding area. The friendly reception and overall service contributed positively to many family stays, making it a comfortable and welcoming option for those traveling with children.

Ski
The Hilton Garden Inn Innsbruck Tivoli is praised for its excellent location, especially for ski enthusiasts. Guests enjoy its proximity to various ski resorts and the convenience of a free shuttle to Stubai Glacier. The hotel's location is ideal for those looking to experience both the city and the mountains with the Olympic hall and the ski jump at Berg Isel within walking distance. Additionally, the Nordkettenbahn offers easy access to mountain adventures. Despite some mentions of staff issues, the hotel's affordability and good transportation connections make it a recommended choice for a short vacation blending city and skiing experiences.

3 Star
Hilton Garden Inn Innsbruck Tivoli has garnered mixed opinions from its guests, particularly concerning its three-star rating and overall value. While some guests found the three-star designation accurate, others felt the facilities and services fell short, leaning more towards a two-star experience. Positively, the hotel is noted for its modern structure and basic services that meet essential needs at affordable prices. Many found the price acceptable for an overnight stay, though concerns about the value for longer stays at certain price points were noted.

Guests highlighted that the staff were friendly and helpful, contributing positively to their stay. The breakfast provided is noted as a typical standard, neither particularly exceptional nor disappointing. Cleanliness of the rooms met the basic expectations appropriate for a three-star hotel, though some rooms required maintenance and renovation to meet the expectations fitting their price band.

While some appreciated the hotel for its straightforward offerings, others were discouraged by the state of some facilities, pointing out a need for renovation and a lack of hygiene in certain areas. Overall, Hilton Garden Inn Innsbruck Tivoli presents a basic, functional option suitable for short stays but may not fully satisfy those expecting more refined amenities and impeccable cleanliness.

Accessible
The Tivoli Hotel Innsbruck is praised for its accessibility features, making it a favorable option for guests with disabilities. The hotel is reachable by elevator and public transportation, ensuring smooth mobility for all visitors. Guests have reported the rooms to be spacious and specially marked as accessible, providing comfort and the necessary amenities such as low sinks and shower curtains. The location is conveniently accessible, both from the highway and via public transport. Visitors also benefit from easy access to hotel facilities, including a small gym and a free sauna. While there are occasional comments about loud hallways and mixed quality perceptions, the overall impression is of a hotel that prioritizes accessibility and convenience.

Honeymoon
The Hilton Garden Inn Innsbruck Tivoli receives positive feedback from guests, particularly honeymooners, who find it a comfortable and romantic destination. Many appreciate the great location, making it ideal for couples looking for a memorable stay. Despite some mentioning the lack of specific honeymoon references and a few expressing disappointment with single beds, the hotel overall comes highly recommended for a honeymoon experience. The ambiance and facilities cater well to those seeking a romantic getaway.


No, Hilton Garden Inn Innsbruck Tivoli doesn't have any pool.

Yes, a spa is available at Hilton Garden Inn Innsbruck Tivoli.

Yes, Hilton Garden Inn Innsbruck Tivoli welcomes dogs.

Yes, parking facilities are available at Hilton Garden Inn Innsbruck Tivoli.

Yes, Hilton Garden Inn Innsbruck Tivoli has a gym.

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