Interlaken, General Guisanstr, 2346.682038,7.855143(Show on Map)
9.4
Excellent
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Swiss Inn & Apartments enjoys a highly appreciated, central location in Interlaken, just a short walk from Interlaken West train station. It's conveniently situated near shops, restaurants and supermarkets, offering both accessibility and tranquility. Guests love the stunning mountain views and easy reach to popular spots that make it a strategic base for explorations.
Though the hotel has commendable dining options, it currently does not offer breakfast, which some guests miss. However, nearby options are available to compensate for the absence of an in-house breakfast service.
The accommodations themselves are praised for their cleanliness and comfort. Guests frequently commend the modern, well-maintained rooms equipped with amenities like microwaves and mini-fridges. Despite some rooms being described as small or dated, the overall charm, character and beautiful views keep guests satisfied.
Swiss Inn & Apartments excels in cleanliness with daily room service and meticulous upkeep of both rooms and common areas. The high standards of hygiene, along with beautiful gardens and a cozy atmosphere, enhance the overall guest experience.
The friendly and attentive staff, led by the hospitable Veronica, significantly elevate the guest experience. They earn high marks for their proactive service, creating a warm and welcoming environment. The team's readiness to assist with luggage and provide local insights further enriches the stay.
Guests also appreciate the reliable, fast and free wifi, making it convenient for those needing consistent internet connectivity. The availability of ample free parking adds further convenience, especially for guests traveling by car.
Families find the hotel particularly accommodating, valuing the spacious family apartments and engaging activities like paragliding organized by the hosts. The quiet surroundings offer a relaxing retreat, enhancing the family-friendly appeal.
The beds are generally praised for their comfort, contributing to quality sleep. The main beds are noted for their cleanliness and coziness, though the sofa beds and pillows receive some criticism and could use improvement.
In summary, Swiss Inn & Apartments is highly recommended for its prime location, exceptional cleanliness, friendly staff, convenient amenities and family-friendly atmosphere, making it an excellent choice for travelers seeking a comfortable and welcoming stay in Interlaken.
Categories
Family
This property offers apartment-style accommodations, providing more space and flexibility for families. Its location in Interlaken allows easy access to local attractions. The apartments include amenities suitable for longer stays.
Nightlife
While not directly connected to nightlife, its central location provides access to Interlaken's evening entertainment.
Free Wi-Fi
This hotel receives strong praise for its super-fast and reliable Wi-Fi, making it an excellent choice for guests needing dependable connectivity. The Wi-Fi is also free, adding to the convenience.
Business
While specific business amenities aren't detailed, the availability of apartments may suit business travelers seeking extended stays with workspace.
Parking
This property offers free private parking on site, and a reservation is not required, making it highly convenient for guests arriving by car.
Small
Located in Interlaken, this hotel offers a blend of hotel services and apartment-style living, providing a comfortable and intimate experience. Its central location allows easy access to local attractions. The smaller size contributes to a more personalized stay.
3 Star
The Swiss Inn & Apartments offers both rooms and self-catering apartments, providing flexibility for guests. It is located in a residential area, within walking distance of the Interlaken West Train Station and shops. Free WiFi and air-conditioned rooms are available.
Golf
Ski
Sustainability Journey
Room Types
Double RoomThe bright room comes with cable TV and a private bathroom with a bathtub or shower and a hairdryer. Tea and coffee making facilities are provided, and a refrigerator and a microwave are featured. Guests can enjoy limited mountain views from the room.
Superior One Bedroom ApartmentThe bright, air-conditioned apartment features a south-facing balcony, 1 bedroom with twin beds, a separate living room with a pull-out sofa bed, a fully equipped kitchen with a dining area and a private bathroom with a shower and a hairdryer. The facilities include cable TV and a DVD player.
Please note that daily cleaning is available at an additional cost.
Duplex Two Bedroom ApartmentThe bright, air-conditioned apartment on the second floor with a south-facing balcony and mountain views features 1 loft bedroom, 2 bathrooms with a shower and a hairdryer, a living room with a sofa bed, an interconnected second bedroom, and a fully equipped kitchen with a dining area. The facilities further include cable TV.
Please note that daily cleaning is available at an additional cost
Please note that children younger than 3 years cannot be accommodated in this apartment.
Superior Two Bedroom BungalowThe spacious apartment with wood beamed ceiling features 2 bedrooms with twin beds, 2 bathrooms with a shower and a hairdryer, a living room with a sofa bed and a fully equipped kitchen with a dishwasher and a dining area. In addition, it features a south-facing terrace, air conditioning and 3 cable TVs.
Please note that daily cleaning is available at an additional cost.
Duplex One bedroom ApartmentThe bright, air-conditioned apartment features a south-facing balcony, a loft bedroom, a separate living room with a sofa bed, a fully equipped kitchen with a dining area and a private bathroom with a shower and a hairdryer. The facilities include cable TV and a DVD player.
Please note that daily cleaning is available at an additional cost.
Please note that children younger than 3 years cannot be accommodated in this apartment.
Economy Two Bedroom BungalowThis bungalow comes with 2 bedrooms, 2 bathrooms with a shower, a separate living room with a sofa bed and a fully equipped kitchen with a dining area. In addition, it features a patio, 3 cable TVs and air-conditioning.
Please note that daily cleaning is available at an additional cost.
Superior Double or Twin RoomThe spacious twin/double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and a microwave. This twin/double room has a seating area, a dining area, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 3 beds.
Economy Double RoomThe double room includes a private bathroom fitted with a bath, a shower and a hairdryer. This double room has air conditioning, a tea and coffee maker, flat-screen TV with cable channels, as well as chocolate for guests.
Guest Reviews
9.4
Excellent
Review Summaries
Location
Swiss Inn & Apartments boasts an enviable location in Interlaken with everything just a few minutes' walk away. Positioned near Interlaken West train station, guests find it convenient to access the hotel and explore the city. The central location offers easy walking distance to restaurants, shops and commercial facilities, making it ideal for both dining and shopping.
Despite its proximity to the vibrant parts of town, the hotel is situated on a quiet street, making it a restful retreat. The views from this spot are stunning with easy access to iconic sites and the breathtaking mountain scenery. Guests also appreciate the convenience of being close to supermarkets and various eateries, including several Chinese and Arabic restaurants.
The accommodation's location is highly rated, being close to both Interlaken West and Interlaken Ost stations, as well as key tourist spots in the city. Whether the purpose is to explore the city center, take scenic walks or embark on brief trips to nearby destinations like Grindelwald and Lauterbrunnen, Swiss Inn & Apartments offers an excellent and strategic base.
Overall, guests greatly value the perfect blend of accessibility and tranquility offered by the hotel's location.
Breakfast
Swiss Inn & Apartments receives praise for offering a variety and good selection of food in its dining room. Guests highlight the plentiful and consistently good quality options available, making it a positive aspect of their dining experience. However, it's important to note that the hotel does not currently offer breakfast. Several reviews mention the absence of a breakfast service and some guests express a desire for this option to be available, especially given the bed and breakfast ambiance of the establishment. The lack of breakfast might be due to circumstances related to the coronavirus pandemic and some guests resorted to picking up items from a nearby Coop for their morning meal. Despite this, the positive feedback regarding the food provided in the dining room underscores its quality.
Rooms
The Swiss Inn & Apartments receives high praise for its clean, spacious and well-maintained rooms. Guests appreciate the daily room service and the modern, well-equipped amenities including microwaves, mini-fridges and renovated bathrooms. Although some rooms are described as small or dated, the general consensus is that they are cozy, comfortable and welcoming. Many visitors highlight the property's charming character and the beautiful views from certain rooms, particularly those with balconies overlooking the mountains.
The location is convenient, being close to the train station, which adds to the ease of accessibility. Several reviews mention the family-friendly nature of the accommodations and the friendliness of the staff. While some rooms have small or outdated features, the overall cleanliness and comfort, alongside functional and cozy furnishings, contribute to a pleasant stay. The property balances modern updates with a charming historical feel, making it a delightful option for travelers seeking both comfort and character.
Beds
Swiss Inn & Apartments generally receives praise for its comfortable beds, often described as super comfy, extremely comfortable and clean with fluffy white bedding. Guests appreciate the spaciousness and cleanliness of the beds, which contribute to a good night's sleep. Many reviews highlight the comfort and softness of the beds, making them a notable feature of the hotel.
However, the sofa beds receive less favorable feedback, frequently mentioned as old, uncomfortable and even creaky, suggesting a need for replacement. While the primary beds are considered cozy and clean, some guests noted issues with pillows that were either too small or not great in quality. A few reviews also mentioned that some beds were a bit too hard.
Overall, guests find the main beds of Swiss Inn & Apartments to be a significant positive aspect of their stay, providing a restful and comfortable experience. However, the sofa beds and pillows could use some improvement to enhance the overall comfort level.
Cleanliness
Swiss Inn & Apartments stands out for its remarkable cleanliness, consistently impressing guests with its spotless accommodations. The rooms and bathrooms are routinely described as clean, modern and well-maintained. Visitors appreciate that the hotel maintains high standards of hygiene with many noting the rooms are thoroughly cleaned and organized on a daily basis. The living spaces, including the bedrooms and toilets, are frequently highlighted for being very clean, comfortable and well-prepared for guests' needs.
Additionally, the hotel's facilities, including beautiful gardens and a cozy atmosphere, contribute to a comfortable and pleasant stay. Guests mention everything is always in tip-top condition, from the common areas to individual rooms. Regular daily cleaning and towel changes add a touch of luxury and convenience.
The staff at Swiss Inn & Apartments also receive high praises for their incredible service with Veronika and her team often mentioned for their friendliness and helpfulness. The excellent customer service complements the hotel's cleanliness with staff going out of their way to ensure rooms are prepped and even allowing early check-ins and late check-outs.
Overall, the consistent attention to cleanliness, along with superb customer service and a cozy, well-maintained environment, make Swiss Inn & Apartments a highly recommended choice for travelers seeking a spotless and comfortable stay in a conveniently located setting.
Staff
Guests of the Swiss Inn & Apartments consistently praise the staff for their exceptional friendliness and helpfulness. Reviewers frequently highlight the warm and welcoming atmosphere created by the reception team, led by the kind and hospitable host, Veronica. She is often described as informative, accommodating and enthusiastic, providing detailed advice on local attractions and ensuring guests feel at home.
Other staff members, including Patrick and other receptionists, also receive high marks for their courtesy, cheerful demeanor and willingness to go the extra mile, such as assisting with luggage and driving guests to the train station. Many visitors note the spotless cleanliness of the accommodations, managed by diligent cleaning staff who ensure rooms are prepped early and thoroughly.
Overall, the Swiss Inn & Apartments earns top marks for its exceptional customer service, friendly staff and the genuine care and attention provided by its team. The combination of warm hospitality and excellent location near Interlaken's key stations makes it a highly recommended choice for travelers.
Wi-Fi
The wifi at Swiss Inn & Apartments receives strong praise from guests for its fast speed and reliability. Many reviews highlight the internet as "super fast," making it an excellent choice for those needing dependable connectivity. The wifi is also free, adding to the convenience for guests. While the internet connection garners high marks, the availability of English language TV programming, specifically mentioning only Bloomberg, could use some improvement. Overall, for those prioritizing good and fast wifi, Swiss Inn & Apartments is a commendable option.
Parking
At Swiss Inn & Apartments, guests consistently highlight the convenience of the parking facilities. The hotel offers ample free parking spaces, including private, off-road parking right in front of the house. Visitors appreciate the ease of parking upon arrival, finding it a hassle-free experience. The availability of street-side parking is mentioned but generally, guests find the provided parking spaces sufficient and convenient. Overall, the free parking at the Swiss Inn & Apartments adds significant value to the stay, making it a practical choice for those traveling by car.
Family
Swiss Inn & Apartments is highly recommended and particularly suitable for family stays. Offering an inviting family atmosphere, it's an excellent choice for those traveling with loved ones. The deluxe family apartment is both spacious and accommodating with units that can host between four to eight people, perfect for families needing ample space. Guests have noted the quiet surroundings as an added bonus.
Notably, the hosts go beyond mere accommodation by organizing activities such as paragliding, ensuring that families have a memorable and enjoyable stay. Whether staying on the top floor or in a dedicated family apartment, guests often feel the warmth and comfort akin to staying with their own family. Families have experienced seamless transitions and upgrades as per their requests, making Swiss Inn & Apartments a good fit for any family trip.
FAQ
No, Swiss Inn & Apartments doesn't have any pool.
No, a spa isn't available at Swiss Inn & Apartments.
No, Swiss Inn & Apartments doesn't allow dogs.
Yes, parking facilities are available at Swiss Inn & Apartments.
