Inverness, 63 Academy Street57.480066,-4.226727(Show on Map)
8.3
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Pentahotel Inverness garners widespread praise for its key features, making it a top choice for travelers exploring the heart of Inverness. Its highly convenient location, right in the city center and close to both train and bus stations, enables easy access to major attractions, eateries and shops. This prime positioning is frequently described as perfect and ideal for exploring Inverness and its surroundings, including the Highlands and Loch Ness.
The hotel excels in cleanliness with consistently positive feedback highlighting spotless rooms and well-maintained common areas. Guests appreciate the modern, comfortable and spacious rooms that cater well to various needs, including families. The stylish decor and comfortable beds further enhance the guest experience, ensuring a restful stay. Though there are occasional minor issues with maintenance, these are outweighed by the overall positive sentiment.
The breakfast at Pentahotel Inverness is another standout feature, offering a varied and plentiful selection that includes fresh and tasty local and vegan options. The dining area and attentive staff contribute to a pleasant breakfast experience, which many guests describe as fantastic. Dinner and bar experiences are mixed but generally positive with guests enjoying delicious food, especially the burgers and a wide selection of drinks. However, prices and limited menu options are noted concerns.
The hotel's staff receives high marks for their friendliness, helpfulness and attentiveness. Guests frequently describe the team's service as excellent, making the stay even more enjoyable. The family-friendly atmosphere, complete with accommodating family rooms and a welcoming approach to children and pets, adds to the overall appeal for families.
While the gym is functional and meets basic workout needs, some guests find it small and limited in equipment. The free WiFi is praised for its strong connectivity and reliability throughout the property, although a few guests experienced slow speeds or login issues.
The hotel's central location is also perfect for those looking to enjoy Inverness's vibrant nightlife with numerous pubs, bars and restaurants nearby. However, this can occasionally result in nighttime noise, which may disturb light sleepers. Despite these minor drawbacks, the bed comfort remains a standout feature with guests frequently describing the beds as very comfortable and conducive to a restful sleep.
Pentahotel Inverness with its modern amenities, clean and comfortable accommodations, excellent staff and strategic location, offers a well-rounded and positive experience for travelers.
Categories
Dog Friendly
This hotel is dog-friendly.
Nightlife
Situated on Academy Street, this hotel is within walking distance of several bars and nightclubs. The proximity to the city center makes it a convenient choice for nightlife enthusiasts.
Business
B&B HOTEL Inverness provides basic accommodations, suitable for business travelers on a budget.
Gym
B&B HOTEL Inverness is listed as having gym and fitness center amenities available.
Family
Accessible
Luxury
3 Star
Room Types
Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers soundproof walls, a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Twin RoomOffering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The twin room offers soundproof walls, a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Standard Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The triple room features soundproof walls, a tea and coffee maker, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
8.3
Very Good
Review Summaries
Location
Pentahotel Inverness is frequently praised for its excellent and highly convenient location. Positioned right in the heart of Inverness, this well-located hotel is just a short walk away from both the train and bus stations, making it an ideal spot for travelers reliant on public transport. Guests appreciate the proximity to the city's main attractions, eateries and shopping areas, all within easy walking distance.
Reviewers consistently describe the hotel's central location as perfect, brilliant and ideal for exploring Inverness and its surroundings. It offers quick access to the river, historic sites and a multitude of pubs and restaurants, making it a great base for both short stopovers and extended stays. The prime location also provides excellent connectivity for those looking to venture further into the Highlands or visit nearby Loch Ness.
Additionally, the modern style and clean facilities of the pentahotel Inverness, combined with friendly staff, contribute to an overall positive experience. The hotel’s strategic placement in the city center means that everything you might need is just steps away, which is a significant plus for visitors looking to make the most of their time in Inverness.
Breakfast
The breakfast experience at pentahotel Inverness is generally well-received, boasting a varied and plentiful selection that includes both cooked and continental options. Many guests found the breakfast to be fresh, tasty and well-presented with highlights such as local products, vegan options and even a vegan croissant. Guests appreciated the attentive staff and the pleasant dining area, enhancing the overall breakfast experience.
Despite the majority of positive feedback, a few guests noted areas for improvement, such as the occasional cold food, high costs and a lack of certain items like beans or dairy-free options. However, these criticisms were outweighed by the numerous commendations for the breakfast, which many described as excellent, comprehensive and fantastic. Overall, pentahotel Inverness appears to offer a breakfast that caters well to a wide range of preferences and dietary needs, making it a notable feature of the guest experience.
Dinner
Pentahotel Inverness offers a mixed dining experience with several standout features. Many guests praised the food, describing it as delicious, especially the burgers, which were frequently mentioned. The breakfast buffet also received positive comments with guests appreciating the hot breakfast options and overall quality.
The bar area is described as lovely and impressive, providing a wide selection of drinks, including cocktails, gin and tonic and wine, although many guests found the drink prices to be excessively high. The restaurant's evening service garnered positive remarks for the food quality with some meals being noted as excellent and tasty.
However, the dining options had their downsides. Several reviews pointed out that the food was expensive and the selection limited, especially for vegetarians. There were instances where the food was described as average or even appalling with specific criticisms about frozen pizza and meats. Additionally, the restaurant's inconsistent operation hours were a source of inconvenience for some guests.
Service at the restaurant and diner was generally well-regarded with staff often described as lovely and attentive. Overall, while the Pentahotel Inverness offers some impressive dining experiences, it also faces criticism regarding pricing and menu variety.
Rooms
The rooms at pentahotel Inverness receive a range of feedback but mostly highlight positive aspects such as cleanliness, comfort and spaciousness. Guests frequently describe the rooms as spacious, comfortable and clean with many mentioning large and modern amenities. The rooms are also noted for being well-furnished and equipped with stylish decor, creating a pleasant and modern ambiance.
Several guests found the rooms, including suites and connecting family rooms, to be very accommodating for various needs. Despite some minor issues like occasional poor maintenance or outdated decor in certain rooms, the general sentiment reflects satisfaction with the room sizes and their cleanliness. The hotel features a variety of room types and many guests appreciated the spacious bathrooms and modern facilities.
However, there were occasional complaints about small rooms, especially those perceived as inadequate for more extended stays. Some rooms were critiqued for being dark, outdated or lacking essential amenities like air conditioning. Noise from the hallway or neighboring rooms was another common concern, especially in rooms with adjoining doors. Despite these criticisms, the general consensus is that the rooms are comfortable with many guests complimenting the comfortable beds, tidy environment and modern look.
Overall, pentahotel Inverness offers rooms that cater well to comfort and cleanliness with modern and stylish décor appealing to a broad range of travelers.
Beds
Pentahotel Inverness consistently receives high praise for its beds, which are frequently described as comfortable, very comfortable and super comfy. Many guests highlight the large size of the beds, including spacious king-sized options, as well as the plush pillows and quality bedding that contribute to a restful night's sleep. Multiple reviewers commend the beds for their cleanliness and stylish presentation, enhancing the overall appeal of the rooms.
Though a few guests noted variations in firmness and occasional issues like hard mattresses or lumpy pillows, these instances were in the minority. Overall, the beds at pentahotel Inverness are celebrated for providing a comfortable and inviting sleeping experience, making them a standout feature of the hotel.
Cleanliness
Pentahotel Inverness has consistently received positive feedback for its cleanliness. Guests frequently describe the hotel as very clean with both the rooms and common areas being spotless and well-maintained. The rooms are not only clean but also comfortable and modern, contributing to a pleasant stay. The reception and bar areas are particularly noted for their inviting and immaculate condition. Many visitors have praised the attentiveness of the cleaning staff, who ensure that every part of the hotel remains tidy and sanitized.
Despite these positives, there are occasional comments about certain areas needing attention, such as the bathrooms which, in some instances, have been mentioned as requiring a deep clean or refurbishment. Issues like mould, water damage and instances of rooms not being cleaned during the stay are sporadically noted but do not dominate the overall feedback. Communal areas, although clean, sometimes show signs of wear and tear, particularly in terms of carpet stains and dark corridors.
Overall, Pentahotel Inverness maintains a high standard of cleanliness that aligns well with its modern aesthetic, making it a reliable choice for travelers prioritizing hygiene and comfort in a central location.
Staff
Pentahotel Inverness has garnered widespread praise for its excellent staff. Guests consistently describe the team as friendly, helpful and attentive. Many reviews highlight the staff's readiness to assist with everything from local tips for exploring the NC500 to getting rooms ready ahead of schedule. It's common to find descriptors like amazing, fantastic and kind, reflecting the genuinely warm interactions guests experience. The reception team is particularly noted for its welcoming and professional demeanor.
The hotel's staff also receives commendations for being approachable and efficient with numerous mentions of their dedication and hard work. Whether it's the check-in process or help during breakfast, the staff's politeness and prompt service leave a positive impression. Instances of staff going above and beyond include offering complimentary breakfasts and accommodating special requests.
However, a few reviews indicate areas for improvement, mentioning instances of stress among the team or occasional lapses in professionalism, particularly among younger staff members. Despite these rare critiques, the overwhelming majority of feedback celebrates the staff's friendliness and helpfulness. From warm welcomes to heartfelt goodbyes, the personnel at Pentahotel Inverness play a significant role in creating a pleasant stay for their guests.
Wi-Fi
The Pentahotel Inverness generally provided a positive experience with its WiFi, earning praise for good connectivity and reliability. Reviews often noted that the free WiFi was accessible and strong throughout the property, including in guest rooms. Numerous guests described the WiFi as quick and reliable, emphasizing its fast speed and strong performance. Despite these accolades, a few guests encountered issues such as slow connections or difficulty logging in with some even mentioning having to pay extra for better speeds. On the other hand, the TV facilities at the hotel received mixed feedback; several reviews indicated problems with TV functionality, such as non-working units or issues with movie applications. Despite these challenges, the strong and reliable internet service was a highlight for many visitors, making the Pentahotel's WiFi a notable aspect of their stay.
Gym
Pentahotel Inverness offers gym facilities that generally meet guests' expectations. Guests describe the gym as clean and functional with comments highlighting its adequacy for a basic workout. While some reviews mention that the gym is small and the equipment limited, including just one treadmill, the overall sentiment is positive with several guests praising it as excellent or even the best hotel gym they have experienced. Guests appreciate the availability of the gym for staying active during their travels, although some encountered issues with key access and noted that the gym could benefit from some improvements. Despite these minor setbacks, the gym facilities seem to satisfy the essential workout needs for most visitors.
Family
Pentahotel Inverness stands out as a family-friendly and kid-friendly destination, garnering praise for its warm and welcoming atmosphere. The staff is described as friendly, helpful and attentive to every need, making families feel especially cared for. The hotel earns high marks for its modern amenities and reasonable pricing, making it a great value for families traveling on a budget.
Guests have highlighted the extra effort the staff puts in to accommodate children, such as making up an extra child’s bed in the evening. The family-friendly rooms are another strong point, providing comfortable and pleasant accommodations for families. Many have mentioned that their whole family loved their stay, a testament to the hotel’s commitment to guest satisfaction.
Additionally, the hotel is noted as being both pet-friendly and dog-friendly, indicating a welcoming environment for guests traveling with pets. Breakfast at the hotel is also mentioned as lovely, adding to the overall positive experience for families.
In summary, Pentahotel Inverness receives favorable reviews for its friendly staff, modern amenities and family-focused services, making it an excellent choice for those traveling with children or pets.
Nightlife
Pentahotel Inverness offers an excellent location for those looking to immerse themselves in the local nightlife. Positioned centrally, the hotel is within easy reach of numerous pubs, bars and restaurants, making it an ideal spot for those wanting to explore Inverness's vibrant night scene. Guests have praised the hotel's own bar for its pleasant atmosphere and cozy ambiance, particularly mentioning the pool table as a nice touch. The bar staff contribute to a relaxed environment, providing good service.
However, the lively location comes with its drawbacks. Several reviews highlight noise as an issue, especially at night. The proximity to pubs, nightclubs and the central area means that street noise—and sometimes even the sound of drunk individuals—can be heard late into the night. Some rooms unfortunately overlook particularly noisy spots, such as a local strip club, which can disturb light sleepers. Despite these noise concerns, the hotel's bar remains a favored spot for a few reasonably priced drinks with some guests noting that it stays surprisingly quiet and relaxed on weekends.
Overall, Pentahotel Inverness is perfect for those wanting to be at the heart of the action with easy access to the city's social hotspots and comfortable accommodations to retreat to after a fun night out.
4 Star
Pentahotel Inverness presents a mixed bag of guest experiences with a variety of comments regarding its four-star rating and facilities. Many visitors appreciated its modern and comfortable rooms, cozy ambiance and delightful, hip decor. The cleanliness standards were generally praised, which contributed positively to visitors' comfort. The hotel also boasts a fantastic location, being in close proximity to pubs, shopping areas and the rail station, which adds to its convenience.
Moreover, the breakfast was deemed reasonable and the food delicious, adding to the pleasant dining experience. The staff were frequently described as lovely, ensuring a smooth and efficient check-in process.
However, some guests felt that the hotel fell short of its four-star rating, citing maintenance issues and poor amenities. For those expecting a luxurious experience, the facilities seemed closer to those of a budget hotel. The absence of private parking was also a recurring inconvenience for guests. Despite the negative perceptions about its star rating, many still found it to be a clean, spacious and enjoyable place to stay.
Overall, while Pentahotel Inverness has several commendable aspects, it might not fully meet the expectations of those seeking a traditional four-star experience.
Business
Pentahotel Inverness emerges as a solid choice for business travelers, particularly those on extended stays such as 12-month business contracts. The hotel is conveniently situated, providing easy access to business areas. It offers great value for money, especially during the winter months, making it appealing for long-term stays.
The reception operates 24/7, ensuring that guests can check in and out at their convenience. The check-in process is quick and straightforward and there's an efficient key-drop service for check-outs. Despite the lack of private parking, efficient parking solutions are available.
The hotel scores well in terms of business facilities. It offers free WiFi, essential for staying connected and there are comfy beds and available workstations, making it easier to combine rest and work. The business center is noted as being good and overall, the rooms are comfortable, clean and geared towards business needs.
Though there was mention of some IT issues that the staff, including a Regional Manager, addressed professionally, it does not detract from the overall positive feedback on its business-friendly environment.
Accessible
Pentahotel Inverness offers a generally accessible and convenient stay for guests with disabilities. The hotel features ample space within its accessible rooms, allowing for easy maneuvering. The wet rooms are well-equipped, adding to the level of comfort and usability for disabled guests. The hotel's location further enhances its appeal, being situated centrally with short walking distances to both the train and bus stations. This makes travel smooth and straightforward for those with mobility challenges.
The hotel staff have received praise for their friendliness and helpfulness, contributing positively to the overall experience. Accessibility is further supported by rooms located next to lifts, although there were isolated mentions of lift malfunctions which could be a downside.
Despite one report of a disabled room not being clean, the general consensus describes the hotel as clean and comfortable. Pentahotel Inverness is well-regarded for being truly accessible and it seems suitable particularly for those using wheelchairs.
Dog Friendly
Pentahotel Inverness is a haven for dog owners looking to travel with their furry friends. The hotel embraces pet-friendliness, evident through the numerous mentions of it being dog-friendly and welcoming to pets. Guests appreciate the thoughtful inclusion of dog treats at the reception, creating a positive experience from the moment of arrival.
The hotel stands out for its accommodating policies, including no extra charge for bringing dogs along for the stay. A minor fee of £20 per night is applied for small dogs, which guests find to be good value. Many reviews highlight that dogs were happy and enjoyed their time, making it a favored choice for those traveling with pets.
While most feedback is positive, there were a few mentions of issues like dogs barking at night. These instances, however, do not overshadow the prevailing sentiment that Pentahotel Inverness is a dog-friendly destination offering satisfactory facilities and services for pet owners and their canine companions.
FAQ
No, B&B HOTEL Inverness doesn't have any pool.
No, a spa isn't available at B&B HOTEL Inverness.
Yes, B&B HOTEL Inverness welcomes dogs.
No, parking facilities aren't available at B&B HOTEL Inverness.
