Hotel Excelsior Ipoh

Ipoh 4.59800700, 101.08517700 , 43, Jalan Sultan Abdul Jallil (Show on Map)
8.0
Very Good


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Summary of reviewsHotel Excelsior Ipoh is lauded for its prime location in the heart of Ipoh city, making it an excellent base for leisure and business travelers alike. Its proximity to numerous dining options, shopping centers and popular attractions, such as Ipoh Parade Mall and food streets, along with free parking, enhances its appeal. The hotel's central position facilitates easy access to nightlife spots and landmarks, adding convenience to the stay.

The hotel's breakfast experience ranges from satisfactory to exceptional with guests appreciating a wide variety of options and specific dishes like nasi lemak and fried kway teow. However, there are some mentions of limited variety and issues with cold food or cleanliness affecting the dining experience.

The rooms at Hotel Excelsior Ipoh are generally praised for being spacious, clean and well-equipped with essential amenities. The peaceful atmosphere and comfortable bedding contribute to a restful stay. Some guests, however, noted that the rooms could benefit from updates and reported occasional issues with musty smells, dated furnishings and technical malfunctions such as poor Wi-Fi connectivity.

Cleanliness standards at the hotel are largely commendable with most guests finding the rooms clean and comfortable. However, a few pointed out areas needing improvement, such as dusty floors or mold in bathrooms. Despite these minor concerns, the renovated rooms and overall cleanliness contribute positively to the guest experience.

One of the hotel's standout features is its exceptionally friendly and helpful staff. Guests frequently highlight the excellent service provided by both the reception and housekeeping teams, enhancing the overall experience. The staff's attentiveness, professionalism and welcoming demeanor make guests feel valued and well cared for.

While the free Wi-Fi service has been consistently noted as an area needing improvement due to its unreliability and weak signals, the gym provides a satisfactory space for basic workouts despite some feedback about dated equipment and cleanliness.

Hotel Excelsior Ipoh is also a good choice for families, offering spacious and functional rooms that cater well to larger groups. The central location and child-friendly amenities like bathtubs enhance the family stay experience. For night owls, the hotel's location near various entertainment venues and night markets adds to its vibrant appeal, though the late-night noise could be a consideration for some guests.

Lastly, for business travelers, the hotel's location and facilities like meeting and conference rooms make it a convenient choice. However, the subpar Wi-Fi connectivity could be a drawback for those needing reliable internet for their work.

In summary, Hotel Excelsior Ipoh provides good value for money with its central location, clean and spacious rooms and outstanding staff service. Despite some minor areas for improvement, it remains a solid option for travelers looking to explore and enjoy Ipoh.
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Categories
Hotel near Nightlife Spots
Hotel Excelsior is ideally situated for enjoying Ipoh's nightlife with various nightclubs and bars in the surrounding area. Its central location makes it easy to access different entertainment venues.

Business Hotel
Hotel Excelsior Ipoh is conveniently located near local attractions, offering easy access for business travelers. It provides standard amenities suitable for a business trip.

Hotel with Parking
Hotel Excelsior provides parking facilities for guests. The parking is monitored and secured.

Hotel with Gym
This hotel features a gym and complimentary Wi-Fi. The in-house gym is open from 9am to 9pm daily.

4-Star Hotel
A classic hotel in the heart of Ipoh, known for its comfortable rooms and convenient location near Ipoh's main attractions. It offers multiple dining options, a swimming pool, and a fitness center, providing a pleasant stay for travelers.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Cheap Hotel

Room Types
Superior Twin Room This double/twin room has air conditioning and a flat-screen TV. The en suite bathroom is fitted with a rainshower.

Deluxe Twin Room This larger, air-conditioned room is appointed with a flat-screen TV and coffee/tea making facilities. The en suite bathroom includes a hairdryer.

Studio This spacious, air-conditioned studio comes with a seating area and a flat-screen TV. Coffee/tea making facilities are available. Free toiletries are included in the en suite bathroom.

Deluxe Quadruple Room This room can accommodate up to 4 persons and is air-conditioned. It also has a flat-screen TV and a personal safe. Shower facilities are provided in the en suite bathroom.

Junior Suite Offering more space, this suite comes with air conditioning. The separate seating area is fitted with a flat-screen TV and a sofa set. The en suite bathroom has a rainshower and a hairdryer.

Superior King Room The twin/double room features air conditioning and an electric kettle. The unit has 1 bed.

Deluxe King Room The twin/double room provides air conditioning and an electric kettle. The unit offers 1 bed.

Guest Reviews
8.0
Very Good
Location
Hotel Excelsior Ipoh boasts a fantastic location right in the heart of the city, making it highly convenient for both leisure and business travelers. Situated centrally, guests find themselves within walking distance of a myriad of dining options, shopping centers and popular attractions. This strategic position means easy access to renowned dim sum restaurants, Ipoh Parade Mall and various food streets, including the famous Tong Sui Kai.

The hotel's proximity to everything from nightlife spots to iconic landmarks like St. Michael’s Church further enhances its appeal. The surrounding area offers a wealth of amenities, including bistros, convenience stores and health centers, ensuring all necessities are close at hand. With the added benefit of free parking, it becomes a breeze for visitors to explore Ipoh.

Overall, Hotel Excelsior Ipoh provides an excellent base for appreciating the city's culinary delights and vibrant urban life. Its central location, combined with convenient access to major food joints and shopping outlets, makes it an ideal choice for anyone looking to immerse themselves in everything Ipoh has to offer.

Breakfast
Hotel Excelsior Ipoh's breakfast offerings have received mixed reviews from guests. On the positive side, many have found the breakfast to be good with some describing it as very good or even exceptional. Guests have appreciated the wide variety and numerous options available with standout dishes like nasi lemak and fried kway teow receiving specific praise. The tasty and fresh nature of some items has also been highlighted with the buffet being considered sufficient and reasonably priced.

However, not all feedback has been favorable. Some guests felt that the breakfast lacked variety and excitement with repeated menu items and limited choices noted by several reviewers. There were complaints about food being served cold and specific issues with cleanliness, such as unclean cups and plates. Additionally, certain guests expressed disappointment with the need for reminders to refill the spread and the narrow access for larger vehicles.

The overall experience appears to vary with some finding the breakfast satisfactory and others expecting improvements in terms of variety and freshness. Despite the mixed impressions, the hotel seems to have a few key items and aspects that consistently receive praise.

Rooms
The guest reviews for Hotel Excelsior Ipoh present a mixed but generally positive picture of the rooms available at the hotel. Many guests appreciated the spacious and clean nature of the rooms, describing them as very big, clean and comfortable with some even noting that the room exceeded their expectations. The inclusion of necessary amenities such as a safe, fridge, kettle, slippers and a bathtub was consistently highlighted, adding to the overall comfort of the stay.

Rooms were often described as simple and functional with bright lighting and comfortable beds. For business travelers, the presence of a work table was a significant advantage. Guests also mentioned the peaceful atmosphere with mention of quiet, spacious rooms contributing to a restful stay.

However, some reviews pointed out that the rooms, while spacious and comfortable, are somewhat dated and could benefit from slight updates. Issues such as musty smells, older furnishings and slight dust were noted by several guests. Additionally, some technical issues like malfunctioning access cards and poor wireless connection were reported.

The hotel's location received positive feedback for its convenience, being close to a mall and numerous eateries within walking distance. Cleanliness levels were generally satisfactory, though a few guests noted specific areas for improvement such as bathroom walls and sound insulation. The staff's friendly nature and excellent room service also contributed positively to the overall experience.

In conclusion, while Hotel Excelsior Ipoh offers spacious, clean and well-equipped rooms in a convenient location, there might be minor issues with dated decor and some maintenance concerns. Nonetheless, it provides good value for money and is well-suited for a comfortable stay.

Beds
Hotel Excelsior Ipoh offers a mixed experience when it comes to bedding. Many guests have found the beds to be very comfortable, often mentioning firm mattresses that helped them sleep well and a good selection of pillows, which were described as plush and comfortable. The hotel provides spacious beds and some guests noted the presence of fluffy and firm pillows, adding to their overall comfort.

However, not all reviews were positive. Some guests encountered issues with the quality of the beds, pointing out that the mattresses were hard and there were instances of noisy or broken beds. A few guests reported stains on the bed sheets and an older, dated feel to the bedding, although they generally still found the beds to be clean. A recurring comment was about the firmness of the beds, which, while favorable for some, was uncomfortable for others.

Ultimately, while the bed and pillow offerings at Hotel Excelsior Ipoh have garnered praise for their comfort and quality, potential guests should be aware of occasional issues with bed firmness, age and slight staining.

Cleanliness
Hotel Excelsior Ipoh largely thrives on its commendable standards of cleanliness, albeit with some mixed reviews. Many guests praised the hotel for its clean and comfortable rooms, noting that the bedding and mattresses contributed to a restful experience. The rooms are described as spacious, well-cleaned and comfortable, often meeting or exceeding expectations. Several reviewers highlighted a high level of sanitation, noting properly sanitized rooms and clean public areas.

However, some critiques surfaced, pointing out areas that fell short of ideal cleanliness. Several mentions were made of dusty floors, specifically under the beds and occasional mold in the bathrooms. Some rooms, while clean, showed signs of being dated or of minor disrepair, such as broken components and thin walls. The daily cleaning services received mixed feedback with some guests finding them too careless.

Despite its age, the hotel manages to maintain a decent standard of cleanliness with renovated rooms significantly improving guest satisfaction. The staff's friendliness and helpfulness were underscored as positive aspects of the stay, contributing to an overall positive experience for many.

Staff
Hotel Excelsior Ipoh exudes a warm and inviting atmosphere, thanks to its extraordinarily helpful and friendly staff. Guests consistently highlight the excellent service provided by both the reception and housekeeping teams. Check-ins are smooth and professional with receptionists often described as welcoming, friendly and polite. Special mentions for individuals like Amin and Ms. Priya point to a personalized touch that enhances the guest experience.

Housekeeping maintains a high standard of promptness and friendliness, though there are occasional remarks on the need for improved consistency. Security personnel are noted for their courteous and professional demeanor, contributing to a feeling of safety throughout the hotel.

The staff's attentiveness is evident not only at reception and housekeeping but also among those working in the hotel's restaurant. The overall hospitality at Hotel Excelsior Ipoh is lauded for its professionalism and consideration for guest well-being, making it an attractive option for travelers seeking quality service. However, there were a few isolated comments on areas needing improvement, such as maintenance issues and breakfast staff performance.

In summary, Hotel Excelsior Ipoh's staff are its greatest asset, consistently providing a welcoming and friendly environment that ensures guests feel valued and well cared for.

Wi-Fi
Guest reviews of Hotel Excelsior Ipoh frequently highlight the need for improvement in the hotel’s Wi-Fi service. Many have pointed out that the Wi-Fi connection is not reliable and often intermittent with frequent drops and weak signals in the rooms. Guests mentioned the slow internet speed, noting difficulties in maintaining stable connections, which can be problematic for uploading to social media or performing other online activities. While the hotel's other amenities may be up to par, prospective guests relying on a strong Wi-Fi connection should be prepared for potential connectivity issues during their stay.

Gym
The gym at Hotel Excelsior Ipoh provides a quiet environment for guests looking to maintain their fitness routines during their stay. The services offered are generally considered satisfactory with some guests noting that the facility is sufficient for basic workout needs. However, feedback indicates certain areas could see improvement; some guests found the gym to be dusty and felt that the equipment was dated. Occasional issues with mosquitoes and an overall lack of amenities were also mentioned. Despite these concerns, the gym still serves as a functional space for those seeking a straightforward exercise experience.

Family
Hotel Excelsior Ipoh stands out as a family-oriented destination with a range of amenities and conveniences that cater to both adults and children. The hotel is centrally located, making it easy to access nearby eateries, bistros, shopping centers and the airport, enhancing its value for money. The family rooms are consistently highlighted as spacious, cozy and accommodating, suitable for larger families. While some comments suggest that the rooms might be a bit dated, the overall consensus is that they are clean and functional, making for a comfortable stay.

The space and comfort provided by the family rooms support family bonding experiences. Guests have remarked that children particularly enjoyed amenities like the bathtub, contributing to a pleasurable stay. Despite some minor additional costs, such as breakfast charges for kids under 8 years, the hotel's facilities and central location make it a solid recommendation for families looking for a convenient and enjoyable place to stay in Ipoh.

Nightlife
Hotel Excelsior Ipoh is ideally situated for those who enjoy vibrant nightlife. The area around the hotel boasts a variety of nightclubs and bars that cater to different musical tastes and preferences. Guests can experience live bands and music that plays all night long. The hotel’s location provides easy access to these entertainment venues, making it a convenient choice for night owls. However, potential visitors should be aware that the lively atmosphere might lead to some noise disturbances with music from nearby pubs and clubs being audible until late at night. Additionally, the hotel is close to Gerbang Malam, adding to its appeal for those looking to explore the night markets and activities in Ipoh.

Business
Hotel Excelsior Ipoh offers an excellent location, making it convenient for business activities in the city. Its strategic position ensures easy accessibility, enhanced by secure and free parking facilities. Guests have praised the friendly staff and smooth check-in/check-out processes, essential for a hassle-free business trip.

The hotel is well-suited for a range of business needs. There are decent meeting rooms and functional conference rooms available, which are conducive to holding meetings and conferences. The function rooms are particularly helpful for business meetups. Overall, the hotel facilitates business travel effectively, providing an environment conducive to work.

While the hotel is generally good value for business travelers, it's important to note that WiFi connectivity has been highlighted as an area needing improvement. Slow internet service, including instances of no access throughout the night, can be a drawback for those relying on stable connections for their work.


No, Hotel Excelsior Ipoh doesn't have any pool.

No, a spa isn't available at Hotel Excelsior Ipoh.

No, Hotel Excelsior Ipoh doesn't allow dogs.

Yes, parking facilities are available at Hotel Excelsior Ipoh.

Yes, Hotel Excelsior Ipoh has a gym.

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