Best Western Valley Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Best Western Valley Hotel, nestled in the picturesque Shropshire countryside, stands out as a favored destination for both leisure and business travelers due to its exceptional location, friendly staff and commendable amenities.
Set near the iconic Iron Bridge and alongside the serene River Severn, the hotel's location is often cited as one of its greatest assets. Guests appreciate the convenience of being close to numerous historic attractions, museums, cafes and shops within Ironbridge village. The idyllic setting, complemented by the hotel's beautiful gardens and outdoor spaces, provides a peaceful and relaxing atmosphere, ideal for sightseeing or leisurely strolls. Ample parking and easy access further enhance the overall guest experience.
Breakfast at the Best Western Valley Hotel is highly regarded with guests frequently praising the variety, quality and quantity of options available. Both continental and full English offerings receive high marks and the professional service from the staff adds to the positive dining experience. Although some guests suggest rotating the menu more frequently to avoid repetition, the majority find breakfast to be a delightful start to their day.
Dinner at the hotel’s restaurant also receives high praise for the quality and presentation of its dishes. Guests commend the friendly and attentive restaurant staff, which significantly contributes to their enjoyment. Despite some limitations for vegetarians and occasional mentions of disappointing meals, the overall dining experience is positively reviewed.
Rooms at the hotel receive mixed but generally positive reviews. Guests highlight the cleanliness, comfort, spaciousness and charming decor of many rooms, often mentioning the modern bathrooms and lovely garden views. While some rooms are described as small or dated, the hotel maintains a high standard of cleanliness, which is consistently appreciated.
Staff at the Best Western Valley Hotel are often described as friendly, helpful and professional. Many guests highlight the warm welcomes, attentive service and genuine hospitality of the staff, which significantly enhances their overall stay.
The hotel’s free WiFi service receives mixed feedback with some guests experiencing stable connections and others facing significant issues with reliability and speed. However, the ample and convenient parking consistently receives positive remarks, thanks to the spacious, well-maintained and easily accessible car park.
For families, the hotel offers a welcoming environment with spacious rooms, comfortable beds and a children’s play area. The family-friendly atmosphere, coupled with the accommodating nature of the staff, makes it an ideal choice for celebrations and getaways.
The beds, while generally clean and comfortable, receive varied opinions regarding their size and softness. Some guests find them conducive to a restful sleep, while others note areas for improvement in terms of comfort.
As a three-star hotel, Best Western Valley Hotel delivers a service level that meets expectations, providing fair and adequate accommodations. While the rooms may be small and basic and some areas could benefit from updates, the overall experience aligns well with its rating.
For business travelers, the hotel offers a mixed experience. Its conducive location, good food and friendly staff provide a pleasant stay. However, improvements in receptionist service and internet connectivity could enhance the experience further.
In summary, Best Western Valley Hotel excels with its picturesque location, friendly staff and high standards of cleanliness. Though there are areas for improvement, particularly with WiFi and room updates, the hotel remains a preferred choice for many travelers seeking a comfortable and enjoyable stay in the historic Ironbridge area.
Categories
Set near the iconic Iron Bridge and alongside the serene River Severn, the hotel's location is often cited as one of its greatest assets. Guests appreciate the convenience of being close to numerous historic attractions, museums, cafes and shops within Ironbridge village. The idyllic setting, complemented by the hotel's beautiful gardens and outdoor spaces, provides a peaceful and relaxing atmosphere, ideal for sightseeing or leisurely strolls. Ample parking and easy access further enhance the overall guest experience.
Breakfast at the Best Western Valley Hotel is highly regarded with guests frequently praising the variety, quality and quantity of options available. Both continental and full English offerings receive high marks and the professional service from the staff adds to the positive dining experience. Although some guests suggest rotating the menu more frequently to avoid repetition, the majority find breakfast to be a delightful start to their day.
Dinner at the hotel’s restaurant also receives high praise for the quality and presentation of its dishes. Guests commend the friendly and attentive restaurant staff, which significantly contributes to their enjoyment. Despite some limitations for vegetarians and occasional mentions of disappointing meals, the overall dining experience is positively reviewed.
Rooms at the hotel receive mixed but generally positive reviews. Guests highlight the cleanliness, comfort, spaciousness and charming decor of many rooms, often mentioning the modern bathrooms and lovely garden views. While some rooms are described as small or dated, the hotel maintains a high standard of cleanliness, which is consistently appreciated.
Staff at the Best Western Valley Hotel are often described as friendly, helpful and professional. Many guests highlight the warm welcomes, attentive service and genuine hospitality of the staff, which significantly enhances their overall stay.
The hotel’s free WiFi service receives mixed feedback with some guests experiencing stable connections and others facing significant issues with reliability and speed. However, the ample and convenient parking consistently receives positive remarks, thanks to the spacious, well-maintained and easily accessible car park.
For families, the hotel offers a welcoming environment with spacious rooms, comfortable beds and a children’s play area. The family-friendly atmosphere, coupled with the accommodating nature of the staff, makes it an ideal choice for celebrations and getaways.
The beds, while generally clean and comfortable, receive varied opinions regarding their size and softness. Some guests find them conducive to a restful sleep, while others note areas for improvement in terms of comfort.
As a three-star hotel, Best Western Valley Hotel delivers a service level that meets expectations, providing fair and adequate accommodations. While the rooms may be small and basic and some areas could benefit from updates, the overall experience aligns well with its rating.
For business travelers, the hotel offers a mixed experience. Its conducive location, good food and friendly staff provide a pleasant stay. However, improvements in receptionist service and internet connectivity could enhance the experience further.
In summary, Best Western Valley Hotel excels with its picturesque location, friendly staff and high standards of cleanliness. Though there are areas for improvement, particularly with WiFi and room updates, the hotel remains a preferred choice for many travelers seeking a comfortable and enjoyable stay in the historic Ironbridge area.
Hotel Taking Steps Towards Sustainability
This hotel demonstrates excellence in environmental practice and is committed to sustainability, managing waste and energy consumption, reducing its carbon footprint, and promoting environmental awareness through staff training.
Family Friendly Hotel
Located near Ironbridge, this hotel provides easy access to family attractions and historical sites. It offers comfortable accommodations suitable for families.
Business Hotel
This 3-star country house hotel has two air-conditioned conference rooms with natural daylight and free Wi-Fi. It offers dedicated conference coordinators, is located near Telford train station and the M54, and provides free car parking.
Hotel with Parking
This hotel is a beautifully preserved Georgian country house in the heart of Ironbridge. It offers free car parking for guests, making it convenient for exploring the Ironbridge Gorge Museums and surrounding areas. It is ideally situated for both business and leisure, with easy access to Telford Town Centre and complimentary Wi-Fi.
EV charging stations
Hotel with EV Charging Stations
This hotel is equipped with an EV charging station, providing a charging option for guests during their stay.
3-Star Hotel
This country house hotel is situated in the heart of Ironbridge, offering a perfect base for visiting the Ironbridge Gorge Museums. It features a riverside setting with views of the surrounding parkland, a restaurant recognized for its quality food and service, and complimentary Wi-Fi.
Accessible Hotel
Guest Reviews
Nestled in the beautiful part of Shropshire, the Best Western Valley Hotel boasts a prime location that has consistently impressed its guests. Conveniently placed within a short walk to the iconic Iron Bridge, the hotel offers an ideal base for exploring the historic and picturesque surroundings. Guests frequently highlight the stunning setting, tucked away alongside the serene River Severn and adjacent to a charming riverside park, which provides a peaceful and relaxing atmosphere.
The hotel’s idyllic location offers easy access to numerous local attractions, making it perfect for sightseeing and leisurely strolls. The proximity to Ironbridge village with its rich history and array of museums, cafes and shops, ensures that visitors have much to explore within walking distance. Moreover, the beautiful gardens and outdoor spaces of the hotel add a touch of elegance, further enhancing the overall experience of the stay.
Visitors appreciate the hotel’s quiet and relaxed ambiance while still being central enough to enjoy all the amenities and landmarks that Ironbridge has to offer. Ample parking and friendly staff also contribute to the hotel’s appeal, making it not just a place to stay but a memorable part of their visit to this historic region.
This blend of natural beauty, historical significance and convenient accessibility make the Best Western Valley Hotel a preferred choice for travelers keen on exploring Ironbridge and beyond.
The breakfast experience at Best Western Valley Hotel has garnered a generally positive reception from guests with many highlighting it as a standout feature of their stay. Reviewers frequently describe the breakfast as very good, excellent and even superb. The selection includes both hot and cold options with a variety of cooked-to-order dishes and a buffet approach that pleased many guests. Many noted the breakfast as plentiful, delicious and filling, often featuring high-quality ingredients and professional service from staff.
Despite the glowing praise, a few mentions suggest some room for improvement. A common critique was a desire for greater variety and rotation in the breakfast menu, as some found it repetitive over multiple days. There were also occasional comments about certain items being lukewarm or lacking in preparation, such as undercooked vegetables. Nonetheless, the majority of guests seemed satisfied with the offerings and enjoyed the rich selection available, including continental and full English options.
Overall, the breakfast at Best Western Valley Hotel remains a favored aspect among guests, contributing positively to their overall stay experience.
The Best Western Valley Hotel's restaurant receives high praise for its delightful evening meals. Guests frequently highlighted the excellent quality of the food with comments such as delicious, superb and exceptional being common. Many appreciated the well-presented dishes and the variety of good options available on the menu, though some noted the menu was a bit limited, particularly for vegetarians.
The restaurant staff were often described as friendly and helpful, enhancing the dining experience. Special mentions were made for staff members who went above and beyond to provide excellent service. The atmosphere of the restaurant is described as homely and welcoming, contributing to the overall positive dining experience.
Despite a few mentions of disappointing meals and limited vegetarian options, the consensus is that dining at the hotel is a pleasurable experience. The combination of high-quality food and attentive service appears to make the restaurant a standout feature of the Best Western Valley Hotel.
Guests at the Best Western Valley Hotel expressed a mixed but mostly positive experience regarding the rooms. Many reviews praised the rooms for being clean and comfortable, noting attributes such as spaciousness, lovely decor and cozy atmospheres. Several guests appreciated the beautiful views of the garden, the well-appointed larger rooms and features like modern, newly renovated bathrooms. Many rooms were described as warm, airy and bright, offering a pleasant stay.
However, some visitors had reservations. Common criticisms included some rooms being very small and dated with a few described as dark or airless. The noise from the bar and other guests disrupted the tranquility for some. Certain rooms, especially those without windows or with inadequate heating or cooling, detracted from the overall comfort.
Despite these issues, the consistent cleanliness of the rooms stood out as a strong positive. Guests noted that the hotel maintains a high standard of cleanliness across its accommodations, which contributed significantly to their overall satisfaction.
The beds at the Best Western Valley Hotel seem to evoke a wide range of opinions from guests. Many reviewers highlighted positive experiences, noting that the beds were comfortable, cozy and conducive to a restful sleep. Clean and comfortable bedding also received praise with some highlighting the availability of mattress toppers that add a touch of extra comfort. Large beds, in particular, were appreciated for their space and comfort.
However, several guests voiced concerns over the size and comfort of the beds. There were mentions of small and uncomfortable beds with some describing the mattresses as hard, lumpy or in need of replacement. Pillows also drew mixed reviews, occasionally described as uncomfortable or too thin. While some beds were noted to be too soft, others were considered hard and creaky, affecting the overall comfort for some guests.
Despite the varying opinions, the clean and well-maintained state of the rooms seemed to contribute positively to the overall guest experience. The hotel's effort to provide cozy and comfortable bedding was acknowledged, though the need for some updates and improvements in certain areas was also evident.
Best Western Valley Hotel consistently receives high marks for its cleanliness with numerous guests praising the hotel for its very clean and comfortable rooms. Visitors frequently compliment the cleanliness of the rooms and bathrooms, often describing them as spotless, very clean and well-maintained. Housekeeping receives commendation for their impeccable efforts, ensuring that rooms are wonderfully clean and tidy with everything looking clean and tidy throughout the hotel.
Guests appreciate the hotel's commitment to maintaining a high standard of cleanliness, noting the clean, warm and comfortable atmosphere in the rooms. The public spaces also maintain a similar standard of cleanliness, contributing to an overall pleasant environment. Lovely cleanliness and cleanliness being fantastic are recurring themes, reflecting the hotel's thorough attention to maintaining a pristine setting.
Despite the generally high cleanliness standards, some reviews mention areas needing improvement. There are occasional reports of dated decor, bathrooms needing updates and minor issues such as loose toilet seats and substandard pillows. Some rooms were noted as slightly dusty and outdoor areas such as tables were sometimes left unwiped.
In summary, Best Western Valley Hotel excels in cleanliness with staff ensuring that rooms are consistently clean and comfortable, although there are occasional minor issues primarily related to the dated decor and specific maintenance details.
The staff at Best Western Valley Hotel have garnered exceptional praise from guests, highlighting their friendliness, helpfulness and professionalism. Many reviewers consistently mention that the hotel staff are polite, cheerful and always on hand to assist with any need. The reception staff, in particular, are commended for their efficiency and warm welcomes, setting a positive tone from the moment guests arrive.
Guests also appreciate the attentiveness and accommodating nature of the restaurant staff, who not only provide excellent service but also cater to special dietary needs with ease. Several reviews note that the staff across various areas of the hotel go out of their way to ensure a pleasant stay, often going above and beyond expectations.
In addition to their professionalism and efficiency, the staff are frequently described as being genuinely happy and friendly, creating a welcoming atmosphere that enhances the overall experience for guests. This level of service and care appears to be a consistent trait among all staff members, making the hotel's hospitality stand out.
Overall, the staff at Best Western Valley Hotel are valued for their exemplary service, unwavering politeness and friendly demeanor, which significantly contribute to the positive experiences of their guests.
Best Western Valley Hotel provides ample, convenient parking with many guests appreciating the availability and ease of access. However, there are mixed experiences when it comes to the WiFi service. While some guests enjoyed a stable connection and found the free WiFi acceptable, others reported significant issues. Complaints included unreliable and intermittent service, slow speeds, connection problems and the need for constant re-signing. For some, the WiFi was only available near the door of their rooms or was essentially useless. This inconsistency in internet connectivity has been a notable inconvenience for numerous guests.
The parking situation at Best Western Valley Hotel receives widespread praise from guests. The hotel offers ample, free and easy-to-access parking, making it a convenient choice for travelers with vehicles. Visitors frequently noted the availability of numerous parking spaces and highlighted the large, safe and spacious car park facilities. The parking is not only plentiful but also free of charge and conveniently on-site. Additionally, the car park is clean and well-maintained. Guests also appreciated the ease of accessing the hotel and nearby areas with a pleasant and easy five-minute walk along the river to the town of Ironbridge. While very few reviews mentioned limited parking, the general consensus is that parking at the hotel is more than adequate with plenty of available spaces ensuring a stress-free experience.
Best Western Valley Hotel offers a welcoming environment for families, providing a range of amenities and activities that cater to children. Guests have highlighted the comfortable beds and spacious room sizes, ensuring a restful stay for both adults and kids. The hotel features a play area specifically designed for children, making it easier for parents to keep their little ones entertained. This family-friendly hotel often accommodates special dietary needs for children, ensuring everyone has a pleasant dining experience.
The presence of numerous children at the hotel adds to its lively family-oriented atmosphere. It's a popular choice for family celebrations and getaways with guests frequently recommending it to their relatives and friends. The hotel's friendly and accommodating staff further enhance the family experience, making it an ideal location for events like weddings. Overall, Best Western Valley Hotel provides a conducive environment for spending quality time with loved ones, offering amenities and services that prioritize the comfort and enjoyment of families.
Nestled in beautiful surroundings with lovely gardens, Best Western Valley Hotel is a charming destination that offers a quintessential three-star experience. The property boasts a stunning location that guests admire. The hotel delivers a service level that aligns well with three-star expectations, providing comfort that reflects the price of the rooms. Despite its weathered facade, the standard accommodations are fair and adequate for a three-star rating.
While the rooms are small and basic, they are consistent with the three-star standard. There have been mentions of some limitations, such as the lack of fresh air or scenic views in certain rooms and the absence of bar meals or snacks in the evening, despite earlier indications otherwise. A modest renovation could potentially elevate the hotel's status, giving it the potential to reach a four or five-star level.
Overall, the hotel provides a decent and fair experience for its rating, though there are areas where improvements could be made to enhance guest satisfaction.
The Best Western Valley Hotel offers a mixed experience for business travelers. Positively noted for its conducive location for work, the hotel is praised as a good stay for both business and private purposes. Guests found the food delicious and reasonably priced with staff generally described as friendly, attentive and professional. Internet availability is an essential amenity for business needs. However, some reviews highlighted areas for improvement, including the need for better receptionist service and addressing inconsistent service experiences. Despite these concerns, the hotel provides a pleasant stay with key conveniences for business travelers.
The Best Western Valley Hotel offers a generally accessible experience for guests with disabilities with multiple positive factors highlighted by past visitors. The hotel's accessible ground floor rooms are favored by many, ensuring comfort for guests with physical limitations. Notably, those with specific needs, such as a preference for shower-only rooms, received accommodating service from the staff. With amenities like accessible restaurants and convenient park and town access, guests have found it easy to enjoy local attractions, including a simple walk to Ironbridge.
However, not all feedback is positive. One noted obstacle is the lack of a lift, making it challenging for guests with mobility issues to navigate upper floors, particularly those with knee problems or other physical concerns. Additional concerns included difficulty accessing reception from the outside and specific issues such as broken door latches or windows that wouldn't close. Despite these challenges, many found the hotel workable due to the helpful staff and well-located facilities. The combination of accessible ground floor accommodations and thoughtful assistance from the hotel personnel largely contributes to a positive stay for guests with disabilities.
Location Show Map
Location
The hotel’s idyllic location offers easy access to numerous local attractions, making it perfect for sightseeing and leisurely strolls. The proximity to Ironbridge village with its rich history and array of museums, cafes and shops, ensures that visitors have much to explore within walking distance. Moreover, the beautiful gardens and outdoor spaces of the hotel add a touch of elegance, further enhancing the overall experience of the stay.
Visitors appreciate the hotel’s quiet and relaxed ambiance while still being central enough to enjoy all the amenities and landmarks that Ironbridge has to offer. Ample parking and friendly staff also contribute to the hotel’s appeal, making it not just a place to stay but a memorable part of their visit to this historic region.
This blend of natural beauty, historical significance and convenient accessibility make the Best Western Valley Hotel a preferred choice for travelers keen on exploring Ironbridge and beyond.
Breakfast
Despite the glowing praise, a few mentions suggest some room for improvement. A common critique was a desire for greater variety and rotation in the breakfast menu, as some found it repetitive over multiple days. There were also occasional comments about certain items being lukewarm or lacking in preparation, such as undercooked vegetables. Nonetheless, the majority of guests seemed satisfied with the offerings and enjoyed the rich selection available, including continental and full English options.
Overall, the breakfast at Best Western Valley Hotel remains a favored aspect among guests, contributing positively to their overall stay experience.
Dinner
The restaurant staff were often described as friendly and helpful, enhancing the dining experience. Special mentions were made for staff members who went above and beyond to provide excellent service. The atmosphere of the restaurant is described as homely and welcoming, contributing to the overall positive dining experience.
Despite a few mentions of disappointing meals and limited vegetarian options, the consensus is that dining at the hotel is a pleasurable experience. The combination of high-quality food and attentive service appears to make the restaurant a standout feature of the Best Western Valley Hotel.
Rooms
However, some visitors had reservations. Common criticisms included some rooms being very small and dated with a few described as dark or airless. The noise from the bar and other guests disrupted the tranquility for some. Certain rooms, especially those without windows or with inadequate heating or cooling, detracted from the overall comfort.
Despite these issues, the consistent cleanliness of the rooms stood out as a strong positive. Guests noted that the hotel maintains a high standard of cleanliness across its accommodations, which contributed significantly to their overall satisfaction.
Beds
However, several guests voiced concerns over the size and comfort of the beds. There were mentions of small and uncomfortable beds with some describing the mattresses as hard, lumpy or in need of replacement. Pillows also drew mixed reviews, occasionally described as uncomfortable or too thin. While some beds were noted to be too soft, others were considered hard and creaky, affecting the overall comfort for some guests.
Despite the varying opinions, the clean and well-maintained state of the rooms seemed to contribute positively to the overall guest experience. The hotel's effort to provide cozy and comfortable bedding was acknowledged, though the need for some updates and improvements in certain areas was also evident.
Cleanliness
Guests appreciate the hotel's commitment to maintaining a high standard of cleanliness, noting the clean, warm and comfortable atmosphere in the rooms. The public spaces also maintain a similar standard of cleanliness, contributing to an overall pleasant environment. Lovely cleanliness and cleanliness being fantastic are recurring themes, reflecting the hotel's thorough attention to maintaining a pristine setting.
Despite the generally high cleanliness standards, some reviews mention areas needing improvement. There are occasional reports of dated decor, bathrooms needing updates and minor issues such as loose toilet seats and substandard pillows. Some rooms were noted as slightly dusty and outdoor areas such as tables were sometimes left unwiped.
In summary, Best Western Valley Hotel excels in cleanliness with staff ensuring that rooms are consistently clean and comfortable, although there are occasional minor issues primarily related to the dated decor and specific maintenance details.
Staff
Guests also appreciate the attentiveness and accommodating nature of the restaurant staff, who not only provide excellent service but also cater to special dietary needs with ease. Several reviews note that the staff across various areas of the hotel go out of their way to ensure a pleasant stay, often going above and beyond expectations.
In addition to their professionalism and efficiency, the staff are frequently described as being genuinely happy and friendly, creating a welcoming atmosphere that enhances the overall experience for guests. This level of service and care appears to be a consistent trait among all staff members, making the hotel's hospitality stand out.
Overall, the staff at Best Western Valley Hotel are valued for their exemplary service, unwavering politeness and friendly demeanor, which significantly contribute to the positive experiences of their guests.
Wi-Fi
Parking
Family
The presence of numerous children at the hotel adds to its lively family-oriented atmosphere. It's a popular choice for family celebrations and getaways with guests frequently recommending it to their relatives and friends. The hotel's friendly and accommodating staff further enhance the family experience, making it an ideal location for events like weddings. Overall, Best Western Valley Hotel provides a conducive environment for spending quality time with loved ones, offering amenities and services that prioritize the comfort and enjoyment of families.
3 Star
While the rooms are small and basic, they are consistent with the three-star standard. There have been mentions of some limitations, such as the lack of fresh air or scenic views in certain rooms and the absence of bar meals or snacks in the evening, despite earlier indications otherwise. A modest renovation could potentially elevate the hotel's status, giving it the potential to reach a four or five-star level.
Overall, the hotel provides a decent and fair experience for its rating, though there are areas where improvements could be made to enhance guest satisfaction.
Business
Accessible
However, not all feedback is positive. One noted obstacle is the lack of a lift, making it challenging for guests with mobility issues to navigate upper floors, particularly those with knee problems or other physical concerns. Additional concerns included difficulty accessing reception from the outside and specific issues such as broken door latches or windows that wouldn't close. Despite these challenges, many found the hotel workable due to the helpful staff and well-located facilities. The combination of accessible ground floor accommodations and thoughtful assistance from the hotel personnel largely contributes to a positive stay for guests with disabilities.
No, Best Western Valley Hotel doesn't have any pool.
No, a spa isn't available at Best Western Valley Hotel.
No, Best Western Valley Hotel doesn't allow dogs.
Yes, parking facilities are available at Best Western Valley Hotel.
No, Best Western Valley Hotel doesn't have a gym.
Location Show Map
More Options
