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Summary of reviewsThe Water Rat Ironbridge is highly praised for its picturesque location by the River Severn, offering guests serene riverside views and easy access to the charming town of Ironbridge and its notable museums. The hotel's well-kept, newly refurbished accommodations, complemented by beautiful gardens, contribute to a tranquil yet convenient stay in the Ironbridge gorge area.
Breakfast at The Water Rat Ironbridge receives exceptional feedback with guests lauding the delicious, well-cooked options and the friendly service, particularly from Sue, the breakfast host. The meals feature fresh, high-quality produce, ensuring a pleasant start to the day in a relaxed atmosphere. Dinner is also commended for its variety, generous portions and superb presentation, creating a dining experience likened to enjoying a home-cooked meal.
The rooms are noted for their cleanliness, comfort and modern furnishings. Guests appreciate the spacious layouts and stunning views, whether of the river or the well-tended gardens. The bathrooms, equipped with large showers and amenities like tea, coffee and access to fresh milk, add to the overall comfort. Despite a few minor issues such as noise from extractor fans, the rooms provide a uniquely charming and restful retreat.
Cleanliness is a standout feature across the board with both the rooms and public areas keeping impeccably tidy. This emphasis on cleanliness, combined with modern decor, enhances the welcoming atmosphere of the property.
The staff at The Water Rat Ironbridge are consistently praised for their friendliness and helpfulness, contributing significantly to the positive guest experience. The warm and attentive service is highlighted, particularly during breakfast, which leaves a lasting positive impression.
While the free WiFi service has been reported as unreliable, especially in the annexe, the staff have been proactive in offering solutions to mitigate this inconvenience. Additionally, the beds receive mixed reviews with guests noting variations in comfort and size preferences.
Overall, The Water Rat Ironbridge offers a modern, clean and pleasant stay, providing excellent value for money and a highly recommended choice for visitors seeking a delightful combination of convenience, comfort and superb service. Show more
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Small Inn
4-Star Inn
Room Types
Double Room with Private BathroomAll bedrooms are furnished to a high standard. Bathrooms have a quality shower with bathrobes and flannels provided for guests use. Complimentary refreshments are provided in each room.
Please note that their are stairs which lead to the en-suite bathroom in this room, therefore it may not be suitable for guests with mobility issues.
Family RoomThe family room features a tea and coffee maker, a seating area, a wardrobe, a sofa, as well as a TV. The unit has 1 bed.
Superior Double RoomThe double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.
Deluxe Double Room with ShowerThe double room features garden views. The unit offers 1 bed.
Guest Reviews
8.8
Excellent
Location
Nestled in a beautiful area right by the River Severn, The Water Rat Ironbridge boasts an ideal and convenient location perfect for exploring the charming town of Ironbridge and its surroundings. Guests consistently praise its stunning and peaceful riverside position, offering a picturesque backdrop for walks into the town center with many noting the easy and short strolls along the river path. The hotel's proximity to Ironbridge and its museums, combined with easy parking, makes it a practical choice for those keen on convenience.
The ambience of its immediate surroundings is frequently highlighted as excellent, featuring lovely gardens and serene river views. Visitors appreciate the well-kept, newly refurbished accommodations, often mentioning the hotel’s cleanliness and the effort put into service, particularly at breakfast. The staff is noted as friendly and welcoming, adding to the overall enjoyable experience of staying in this superbly situated property.
With easy access to wonderful walks and local eateries, The Water Rat Ironbridge stands out as a remarkable place for a getaway in the Ironbridge gorge area. Its seamless blend of tranquil riverside charm and close proximity to town ensures a stay that balances relaxation with the convenience of local exploration.
Breakfast
The Water Rat Ironbridge has garnered exceptional praise for its breakfast offerings. Guests frequently describe the breakfast as excellent, delicious and beautifully cooked. A wide selection caters to varied tastes with options ranging from cereals to a full English breakfast. Particular highlights include the fresh, high-quality produce and notably tasty bacon. The ambiance during breakfast is often mentioned as pleasant and relaxing, enhanced by the friendly and efficient service. The lady managing breakfast, notably Sue, receives accolades for her cheerful and helpful demeanor. Both the quality of the food and the value it provides, especially considering it is included in the room price, left a strong positive impression. Overall, guests highly recommend starting the day with the hotel's superbly prepared and well-served breakfast.
Dinner
The Water Rat Ironbridge has received numerous positive remarks regarding its dining experience. Guests consistently praised the delicious and well-cooked evening meals, highlighting the generous portion sizes and the excellent quality of the food. Both breakfast and dinner were noted for their great taste and variety with many reviewers emphasizing the superb presentation and fresh ingredients. The ambiance of the restaurant added to the overall dining experience, creating a pleasant environment for guests. While a few reviews mentioned that the food was average and somewhat pricey, the majority were more than pleased with their meals. Additionally, the service received compliments for being excellent and the overall dining experience felt akin to a home-cooked meal, which added a special touch. Overall, visitors to The Water Rat Ironbridge can expect high-quality, well-prepared food, making their stay an enjoyable culinary journey.
Rooms
Guests at The Water Rat Ironbridge have praised the hotel for its clean, comfortable and spacious rooms. Many rooms offer beautiful views, either overlooking the river or the garden, which adds to the serene atmosphere. Guests appreciated the modern furnishings and the high-quality decor of the rooms, noting that they appeared to be recently refurbished and very well-maintained.
The bathrooms were often highlighted for their size and cleanliness with several guests mentioning large showers and spacious layouts. The amenities were also well-received with plenty of tea and coffee available in the rooms and convenient access to chilled water and fresh milk from the fridge on the ground floor.
Some rooms were described as quiet and quirky, contributing to a pleasant and unique stay. The attached gastropub was frequently mentioned as a positive aspect, enhancing the overall hospitality experience with its lovely food. While a few guests noted minor issues like the extractor fan noise or the occasional cold temperature, the overall impression was largely positive.
The hotel staff received commendations for their friendliness, contributing to a welcoming and comfortable environment. Ample parking space and a great location added to the convenience, making The Water Rat Ironbridge a highly recommended place for a pleasant stay.
Beds
The beds at The Water Rat Ironbridge tend to receive mixed reviews from guests with a focus on both comfort and size. Many guests found the beds to be comfortable with good quality bedding and mattresses free of marks or stains. However, some guests mentioned that the beds were smaller than expected with several remarking on the beds being ordinary doubles rather than more spacious king-size options. While several guests appreciated the firmness of their mattresses, others found them too soft or flimsy. Overall, guests highlighted the comfort of the beds as a positive aspect, despite some variations in personal preference regarding size and firmness.
Cleanliness
The Water Rat Ironbridge consistently receives high marks for its cleanliness. Guests frequently describe the rooms and bathrooms as extremely clean, well-kept and modern. Many highlight the spotless condition of both the sleeping areas and the facilities, noting that they are among the cleanest they have experienced. The positive feedback extends to the overall ambience of the establishment with remarks on the clean and beautiful pub area contributing to a welcoming atmosphere.
The rooms are not only clean but also well-equipped and comfortable, offering guests a pleasant experience. Visitors appreciate the immaculate upkeep of the entire property, emphasizing the attention to detail in maintaining tidiness. The decor and furnishings are modern and add to the appeal of the rooms. The pub connected to the hotel also maintains high cleanliness standards, enhancing the overall guest satisfaction.
Additionally, the friendly and helpful staff play a significant role in creating a comfortable stay, complementing the hotel's high standards of cleanliness. Cleanliness, coupled with the favourable location and good parking options, makes The Water Rat Ironbridge a commendable choice for visitors.
Staff
The Water Rat Ironbridge prides itself on its incredibly friendly and accommodating staff, as highlighted by numerous glowing guest reviews. From the moment of arrival, guests are met with a warm and welcoming demeanor, creating an inviting atmosphere throughout their stay. The staff members are consistently noted for being helpful, attentive and going above and beyond to ensure a pleasant experience.
Particularly praised was the breakfast service, where a dedicated and cheerful host ensures guests start their day on a high note with personalized attention. Overall, the staff exhibit professionalism combined with genuine warmth, making guests feel well-cared for and valued. This attentive service consistently leaves a positive impression, contributing significantly to the overall enjoyable experience at The Water Rat Ironbridge.
Wi-Fi
The WiFi at The Water Rat Ironbridge has room for improvement, especially in the annexe where it has been described as poor. Some guests experienced difficulties with reception and found the internet to be slow and unreliable. There have also been issues with the WiFi signal dropping in and out and occasional problems with mobile network access. Despite these challenges, the staff have been accommodating, offering alternatives like the use of the hotel phone when needed.
4 Star
The Water Rat Ironbridge offers a modern, clean and pleasant stay that many find to be excellent value for money. Guests unanimously appreciate the pleasing location and commend the superb service. The hotel features spacious rooms, such as Room 6, which includes a separate toilet and bathroom and even family rooms accommodating different needs. Overall, nothing stands out as a complaint, making it a highly recommended choice for visitors.
No, The Water Rat Ironbridge doesn't have any pool.
No, a spa isn't available at The Water Rat Ironbridge.
No, The Water Rat Ironbridge doesn't allow dogs.
No, parking facilities aren't available at The Water Rat Ironbridge.