Hotel Raices de Mar, situated in the heart of Mazatlán's historic center on the iconic Plaza Machado, impresses guests with its prime location. The hotel's central position provides easy access to a vibrant cultural scene, as well as nearby attractions such as El Centro, Playa Sur, and local craft shops. The beautifully refurbished historical design and old-town charm create a unique and comfortable stay, despite some noise from plaza activities and slightly premium pricing.
Guests praise the breakfast at Hotel Raices de Mar for its quality, taste, and presentation. With generous portions, fresh fruit, and well-prepared egg dishes, breakfast is deemed ample and satisfying, though there is occasional confusion over its inclusivity in bookings. The hotel's restaurant, Mangle, offers an exceptional Sinaloan dining experience with standout dishes such as red chilaquiles and top-shelf steaks. While service can be slow at times, the picturesque view of Machado Square and reasonably priced expertly crafted cocktails make dining a memorable highlight.
The hotel's rooms are noted for their spaciousness, modern decor, and cleanliness. Guests appreciate comfortable beds and pillows, smart TVs, and air conditioning, though some rooms may lack sufficient storage or elevator access. Overall, the cleanliness and inviting atmosphere, marked by a diligent cleaning team and pleasant scents, contribute to a delightful stay.
The staff at Hotel Raices de Mar is consistently praised for their warmth, attentiveness, and eagerness to ensure a pleasant experience. Special mentions of staff members highlight their effort in solving any issues and enhancing guests' satisfaction.
Although the Wi-Fi connection is somewhat inconsistent, the presence of smart TVs with good internet connections offers a redeeming feature. The hotel's pool, though small, provides a tranquil and aesthetically pleasing retreat, enhanced by striking sculptures for a calming atmosphere. Travelers also enjoy restful nights thanks to the hotel's very comfortable beds and immaculate sleeping conditions.
Overall, Hotel Raices de Mar offers a memorable stay in Mazatlán, marked by its excellent location, welcoming staff, delightful rooms, and charming ambiance that captivate guests seeking to experience the cultural richness of the area.
Casa Lucila Mazatlán Curamoria Collection is a must-stay for those looking for a prime location with stunning ocean views. The friendly staff make guests feel at home and the hotel is within walking distance of great restaurants. The spacious and comfortable rooms are a bonus, but it's the unbeatable location near the Malecon that steals the show. Guests can't get enough of the incredible view of the ocean from the terrace.
Hotel Playa María enjoys a prime and convenient beachfront location, well-loved for its easy access to the sea, boardwalk and various local attractions like the malecon and Teodoro Mariscal Stadium. The hotel's central placement enables guests to reach dining options, downtown and the golden zone effortlessly, creating an assortment of leisure activities within close proximity. Scenic ocean views from rooms with balconies and a maintained pool area further enhance the guest experience.
Positive remarks extend to aspects such as the occasional presence of friendly and helpful reception staff, particularly a commendable night desk gentleman, offering attentive service in spots. Guests also note some rooms with sea views as spacious and well-appointed, providing a comfortable living space for families.
However, major concerns were raised in several areas. The rooms often suffer from maintenance issues including poor lighting, malfunctioning air conditioning and water leaks, alongside cleanliness problems highlighted by reports of moisture, dust, cockroaches, bed bugs and inadequate cleaning services. The absence of consistent room maintenance and functional amenities like TV and microwaves further detracts from the guest experience.
Cleanliness issues extend beyond the rooms, affecting communal areas with reports of pests, high humidity, moldy bathrooms and poorly maintained furnishings. The hotel's overall cleanliness and hygiene levels fall short, contributing to an unpleasant stay for many.
Staff interactions are mixed. While there are instances of positive staff behavior, numerous reviews point to rudeness, unresponsiveness and instances of personal item theft, indicating inconsistent service quality.
The hotel's free wifi service received overwhelmingly negative feedback due to weak or non-existent signals, causing frustrations and interruptions in connectivity. The pool, despite some positive remarks on its cleanliness, often faces criticism for its small size, cold water, maintenance issues like dirty tiles and dangerous conditions including broken tiles on the pool floor. The lack of amenities around the pool area also affects guest satisfaction.
Lastly, the beds at Hotel Playa María present a mixed experience—some guests appreciated comfortable and clean mattresses, while many others reported hard and uncomfortable beds, noisy frames and poor upkeep with issues like stained linens and mold.
In summary, while Hotel Playa María’s advantageous location and certain aspects of service receive praise, significant improvements are necessary in cleanliness, room maintenance, staff consistency and facilities to provide a more uniformly positive guest experience.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 62 hotels in and around Isla La Piedra