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Summary of reviewsHotel Isla Bella & Spa is highly regarded for its prime location, nestled close to the beach and centrally positioned on the island, offering stunning sea views. This positioning allows easy access to local shops, bars, restaurants and attractions, while also providing a tranquil and picturesque retreat.
The dining experience at the hotel is a major highlight. The breakfast buffet receives high praise for its quality, variety and the friendly service of the staff. Despite occasional comments about the need for more variety and minor issues during peak times, the breakfast is generally considered hearty, abundant and a memorable part of the stay. The dinner services at the hotel are equally lauded with guests frequently describing the food as excellent and the restaurant offering a fine dining experience with diverse meal options.
The rooms at Hotel Isla Bella & Spa are appreciated for their spaciousness, comfort and cleanliness with many guests highlighting the modern interiors and spectacular sea views. However, soundproofing could be improved as noise from outside and adjacent rooms can be disruptive. Small room sizes and specific cleanliness issues have also been noted, but the overall comfort, the quality of amenities and the staff's warm reception contribute positively to guests' experiences.
The staff is frequently commended for their friendliness, attentiveness and professional service. The team, including reception, room service and restaurant personnel, is recognized for their problem-solving abilities and ensuring a comfortable stay with proficiency in multiple languages enhancing the guest experience overall.
While the hotel’s free Wi-Fi receives mixed feedback with several guests finding it weak and unreliable, the spa consistently earns positive remarks for its relaxing ambiance and spectacular views. Though the spa is operational only on weekends and has limited hours during holidays, its well-maintained facilities and relaxing treatments make it a pleasant addition to guests' stays.
The hotel's beachfront setting is a standout feature, offering beautiful views and quick access to the sea, making it ideal for beach enthusiasts. Alongside the serene beachside location, the hotel offers a family-friendly atmosphere with attentive service and amenities catering to children, creating a welcoming environment for families.
Guest experiences regarding the beds are varied. While many find the beds comfortable, particular concerns about the size, firmness and condition of mattresses and the comfort of pillows suggest room for improvement to ensure a consistently pleasant stay for all visitors.
Despite being a three-star hotel, Hotel Isla Bella & Spa is appreciated for its cleanliness, value for money and commendable location, making it a recommended destination for beach lovers and families alike. Show more
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Categories
Hotel near The Beach
Located on Paseo del Sable, providing close access to the beach. Offers spa services for relaxation after a day at the beach.
3-Star Hotel
Located next to Sable and Los Barcos Beaches, this hotel features a spa overlooking the Cantabrian Sea. It offers modern rooms with free Wi-Fi and hydromassage showers. The restaurant is also a plus.
Hotel with Spa
Family Friendly Hotel
Business Hotel
Room Types
Double or Twin RoomThis comfortable room features free Wi-Fi, and contemporary decor. It includes a plasma TV, safe, minibar and a private bathroom with hydromassage shower.
Double or Twin Room with Spa AccessThis comfortable room with spa access features free Wi-Fi, and contemporary decor. It includes a plasma TV, safe, minibar and a private bathroom with hydromassage shower.
Double or Twin Room with ViewThe twin/double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a hairdryer.
Single RoomThe single room features a wardrobe, a safe deposit box, a carpeted floor as well as heating. The unit has 1 bed.
Double or Twin Room with Extra Bed (2 Adults + 1 Child)The twin/double room features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The twin/double room offers a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV.
Guest Reviews
8.1
Very Good
Location
Hotel Isla Bella & Spa boasts an unbeatable location, frequently highlighted by its guests. Nestled close to the beach and in the middle of the island, the hotel offers stunning sea views from many of its rooms. The central location provides convenient access to nearby shops, bars, restaurants and other coastal attractions, making it a perfect base for exploring the area. Guests often mention the tranquility of the surroundings despite its centrality, offering a peaceful retreat with the beach just a step away. The hotel’s positioning next to the beach and its proximity to local amenities stand out as major advantages, ensuring a comfortable and picturesque stay.
Breakfast
At Hotel Isla Bella & Spa, the breakfast experience has generated a variety of opinions with the majority leaning towards the positive. Guests frequently highlight the excellent quality and variety of the breakfast buffet, describing it as very good, delicious and flavorful without being overly luxurious. The buffet is appreciated for its considerable range, including both hot and cold options and items that cater to various tastes and preferences.
Many guests noted the breakfast as hearty and abundant with specific mentions of it being particularly tasty and plentiful. The friendly and attentive service from the breakfast staff, especially certain individuals, has also been praised, contributing to an overall pleasant dining experience. The breakfast service, including the quality and variety of the offerings, has earned high recommendations and is considered superb by many.
However, there are occasional comments about the need for more variety and concerns over the breakfast buffet when it is crowded or during peak times. Some have mentioned that the pastries could be improved and suggested extending the breakfast schedule. Despite these few critiques, the overwhelming consensus is that the breakfast at Hotel Isla Bella & Spa is a highlight, making it a memorable part of the guests' stay.
Dinner
The dining experience at Hotel Isla Bella & Spa consistently receives high praise from guests. Reviewers highlight the overall quality of the restaurant, frequently describing the food as excellent, superb and magnificent. Many commend the hotel's restaurant for offering a fine dining experience with diverse and satisfying meals. Noteworthy mentions include dishes with lobster and a spectacular torrija dessert that stands out among many positive remarks.
Guests appreciate the varied and abundant menu selections, pointing out the great fish and seafood options. Service is often described as very good with staff being attentive and friendly, enhancing the dining experience further. The restaurant's value for money is deemed reasonable and the wine cellar boasts a wide selection, adding to the appeal.
However, a few critiques include incidents of slow service and occasional gaps in menu availability, such as whole grain bread for breakfast or satisfaction with the daily menu. Despite these minor setbacks, the overall impression of the restaurant remains highly favorable, making it a recommended dining destination for visitors staying at the hotel.
Rooms
Hotel Isla Bella & Spa boasts an enviable location right next to the beach and presents a range of room options that cater to different needs. Guests widely appreciate the rooms for their spaciousness and comfort, many highlighting the large, clean and modern interiors. The rooms with sea views are a particular favorite, offering spectacular vistas worth the additional cost. The decor is tasteful, adding to the pleasant atmosphere of the hotel.
However, while the overall comfort and cleanliness of the rooms are consistently praised, there are several recurring concerns. Soundproofing seems to be an issue with multiple guests noting noise from outside and adjacent rooms, leading to reduced tranquility. Some rooms, particularly those facing the street or bars, can be quite loud. Small room sizes and specific instances of cleanliness shortfalls have also been mentioned.
Despite a few shortcomings, the staff's friendliness and the quality of amenities like the wellness shower and individually adjustable heating contribute positively to guests' experiences. The hotel’s prime location, combined with generally positive feedback about the rooms' comfort and the staff's warm reception, make it a viable option for travelers looking for a beachside stay with convenient access to local attractions.
Beds
Hotel Isla Bella & Spa presents a diverse range of experiences regarding its accommodations, particularly the beds. Guests frequently praise the comfort of the beds with many describing them as very comfortable and expressing satisfaction with the quality of sleep. Terms like "comfortable mattress and pillows" suggest that for some visitors, the bedding contributes positively to their stay. However, there are notable concerns that detract from the overall experience.
A recurring issue is the size and type of beds. Several reviews indicate that the double beds are perceived as too small and in some cases, guests encountered separate beds instead of a singular double bed. The firmness of the mattresses has also been a point of discomfort for some with descriptions ranging from "too firm" to "bad mattress" and "mattress terrifying," suggesting inconsistency in their quality. Additionally, the condition of some mattresses seems to be problematic with remarks about them being "tired" or in need of replacement.
Pillows appear to be another area needing improvement. While some visitors find them low and hard, others describe them as too soft or simply uncomfortable. Terms such as "super uncomfortable pillows" and "pillows not comfortable" highlight a distinct dissatisfaction among certain guests, despite occasional praise for "comfortable bed and pillow."
Overall, while many guests find the beds at Hotel Isla Bella & Spa comfortable and conducive to a good night's sleep, others feel that improvements are needed in terms of mattress quality, bed size and pillow comfort to ensure a consistently pleasant experience for all visitors.
Cleanliness
Hotel Isla Bella & Spa receives mixed reviews regarding its cleanliness, though the overall impressions lean positively. Many guests highlight the hotel's family atmosphere and clean, comfortable rooms. Numerous reviews commend the "very clean" rooms and overall excellent cleanliness throughout the hotel. Guests appreciated the well-maintained and neat facilities, contributing to a pleasant stay.
However, there were occasional criticisms. Some guests noted specific cleanliness issues such as finding hair in the room, dust, mustiness and mold in the bathrooms. Problems like partly used toiletries were also mentioned. Despite these instances, the majority of reviews reflect satisfaction with the cleanliness levels. The hotel's modern aesthetic and friendly staff also contribute positively to guests’ experiences.
The location, opposite the beach, adds to the overall appeal and guests frequently mention the friendly and welcoming nature of the staff, enhancing their stay. While there are areas for improvement, especially in certain spots and the bathrooms, the general consensus points to a clean, comfortable environment with excellent hospitality.
Staff
Hotel Isla Bella & Spa has garnered significant praise for its exceptional staff. Guests commonly highlight the friendliness and attentiveness of the team, describing them as polite, helpful and highly professional. The reception staff and room service consistently receive accolades for their problem-solving abilities and warm welcome. Visitors note that the staff goes out of their way to assist with queries, offer local recommendations and ensure a comfortable stay. The personalized attention and care provided by the staff, including the spa therapists and restaurant personnel, create a pleasant and familiar atmosphere appreciated by many. Additionally, proficiency in multiple languages, including English, German and French, adds to the smooth and enjoyable experience, ensuring guests feel accommodated and well taken care of. Despite a few isolated criticisms of staff understanding, the overwhelmingly positive reviews underscore the hotel's commitment to excellent customer service, making it a standout feature of Hotel Isla Bella & Spa.
Wi-Fi
Hotel Isla Bella & Spa receives mixed feedback regarding its Wi-Fi service from its guests. On the positive side, some guests found that the Wi-Fi worked great during their stay, providing a satisfactory experience overall. However, a significant number of reviews point out various issues with the hotel's internet connection. Many guests noted that the Wi-Fi is weak and not very efficient with poor and unreliable coverage. Some mentioned that the signal often dropped or did not reach all rooms, implying better connectivity in common areas. Improvements in the quality of the network and its coverage could significantly enhance the guest experience at the hotel.
Spa
Hotel Isla Bella & Spa offers an enticing spa experience that's consistently appreciated by guests for its relaxing ambiance and spectacular views. Visitors frequently highlight the spa's impressive facilities, cozy atmosphere and well-maintained areas, making it a pleasant addition to their stay. The spectacular views from the third floor spa enhance the overall experience, providing a serene backdrop to unwind and enjoy a variety of treatments and services.
While the spa is praised for its relaxation and therapeutic elements, some guests note that it is only operational on weekends and has limited hours during holidays, which can be inconvenient. Additionally, the space is described as small, though functional and satisfying for most with a number of services including a relaxing circuit and massages that are regarded as exceptional.
Despite a few mentions of the spa needing renovation and occasional closures due to holidays or capacity issues, the general sentiment remains positive. Its location by the beach, clean environment and the delightful sunrises and sunsets further add value for guests who recommend the hotel for its overall good value. Though not without minor hiccups, such as the spa being closed at times or requiring an additional charge, the experience remains memorable for those who partake in the available services.
Beach
Nestled in the heart of the island, Hotel Isla Bella & Spa boasts an enviable location for beach enthusiasts. Guests repeatedly commend its proximity to the sea, highlighting the hotel as right on the beach or just a stone's throw from the shore. The beautiful, clear views of the surrounding waters enhance the experience, offering a picturesque backdrop throughout one's stay.
The beachfront setting of the hotel is a recurring theme with many appreciating that it stands directly opposite the sea, between two notable beaches, El Sable and the beach of the boats. This prime location ensures guests are never far from the shore, making it an ideal choice for those keen on beach holidays.
In addition to its excellent location, the hotel offers extraordinary views and a very good breakfast, praised for its quality and variety. The convenience of having the beach so close makes it a perfect spot for those looking to relax by the sea and take in the natural beauty of the area.
Overall, Hotel Isla Bella & Spa's exceptional beachfront location and the stunning seaside vistas make it a highly recommended destination for beach lovers.
Family
Hotel Isla Bella & Spa boasts a charming and cozy atmosphere, perfect for families seeking a relaxed and enjoyable stay. The hotel is exceptionally well-cared for and exudes a pleasant family atmosphere, making it a great choice for those traveling with children. Friendly and attentive staff are on hand at all times, contributing to an environment where families feel welcome and at ease.
Guests frequently praise the hotel for its excellent and varied breakfast, described as perfect and spectacular, which adds to the overall positive experience. The availability of baby cribs also highlights the hotel's dedication to catering to younger guests' needs. The hotel’s family-friendly vibe is bolstered by its well-located setting, ideal for family vacations.
While some guests noted occasional noise from other families, particularly during conversations between parents and children, the consensus remains that Hotel Isla Bella & Spa offers good value for families looking for a pleasant getaway with attentive service and a homey environment.
3 Star
Hotel Isla Bella & Spa, a three-star hotel, often presents a good value for its category. Many guests appreciate its cleanliness and commendable location near the beach, offering direct sea views and a backdrop perfect for a vacation. The hotel's breakfast is notable for its great flavor and quality, providing a variety without extravagance. The on-site restaurant also receives praise for its food quality.
The staff's kindness is frequently highlighted, contributing positively to the overall pleasant stays reported by many visitors. The spa, while having a regular schedule and limited spa time, provides a decent experience despite a few comments about cold water in the spa pool.
However, not all feedback is entirely positive. Some guests have remarked on the notorious air conditioning and bad Wi-Fi connection. Room sizes and comfort levels vary with some guests noting small rooms and worn-out mattresses. Breakfast quality and variety also receive mixed reviews.
Overall, Hotel Isla Bella & Spa is seen as a commendable and recommended choice within the three-star category. Its proximity to the beach, friendly staff and culinary offerings make it a popular option for vacationers seeking good value for money, though some facilities could benefit from improvements.
Business
Hotel Isla Bella & Spa caters exceptionally well to business travelers, offering a serene and quiet area conducive to work-related activities. Guests frequently highlight the excellent business services and facilities available, making it a highly recommended choice for professionals. The hotel is strategically well-located for business travelers, ensuring convenience and efficiency. Descriptions of a cozy hotel ambiance and a dedicated business staff contribute to a comfortable and productive stay. Additionally, visitors appreciate the good value for money, reinforcing the hotel's suitability for business purposes. Overall, the atmosphere and amenities position Hotel Isla Bella & Spa as a reliable option for those traveling for work.
No, Hotel Isla Bella & Spa doesn't have any pool.
Yes, a spa is available at Hotel Isla Bella & Spa.
No, Hotel Isla Bella & Spa doesn't allow dogs.
No, parking facilities aren't available at Hotel Isla Bella & Spa.