Hotel Cap-aux-Pierres
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Summary of reviewsHotel Cap-aux-Pierres, located on Isle-aux-Coudres, is celebrated for its stunning views of the St. Lawrence River and natural, serene environment, making it an idyllic retreat for nature getaways and family holidays. The hotel offers an extensive range of amenities including both indoor and outdoor pools, mini-golf and a charming terrace, which guests appreciate for their contribution to a tranquil and enjoyable vacation experience.
Positive reviews highlight the hotel's well-maintained facilities and comfortable, clean rooms, complemented by the top-quality on-site restaurant serving local cuisine. The talent and friendliness of the staff shine through in numerous reviews with many guests noting the welcoming and attentive service they received during their stay.
Breakfast at the hotel presents a mix of opinions; while it is generous and varied with a good selection that caters to many tastes, some guests were dissatisfied with its cost, feeling that it did not offer good value for money. The breakfast staff, however, consistently receive praise for their excellent service and attention to detail.
Dinner at Hotel Cap-aux-Pierres is generally well-received, particularly for its high-quality, well-prepared dishes and the standout Italian restaurant. Guests typically enjoy the variety and presentation of the meals, although some mention issues such as limited meal choices for children and occasional service quality concerns. Pricing can also be a contentious point with some guests feeling the expensive dinners were justified by quality, while others disagreed.
The comfort of the rooms gets a mixed reception. While guests appreciate the cleanliness, charming decor and renovated bathrooms, some find the lack of air conditioning, small windows and inconsistent room service problematic. The comfort of the beds varies with some finding them perfectly cozy and others experiencing issues with softness, outdated mattresses and overall sleeping arrangements.
Family-friendliness is a notable strength of the hotel, thanks to a variety of activities geared towards children, such as mini-golf, swings, lawn games and both pools. The hotel's big garden and playroom also add to the enjoyable experience for families.
Cleanliness is an area that has garnered both positive and negative feedback. While many guests find the hotel clean and well-maintained with particular praise for the common areas and views, there are also several instances of concerns regarding thoroughness, such as dirtiness in specific areas and inconsistent cleaning schedules.
Overall, the staff’s friendliness and professionalism significantly enhance the guest experience, despite occasional staffing issues affecting service times. Their charm and helpfulness leave positive impressions on most visitors, making Hotel Cap-aux-Pierres a picturesque and welcoming retreat with a broad range of activities to enjoy.
Categories
Positive reviews highlight the hotel's well-maintained facilities and comfortable, clean rooms, complemented by the top-quality on-site restaurant serving local cuisine. The talent and friendliness of the staff shine through in numerous reviews with many guests noting the welcoming and attentive service they received during their stay.
Breakfast at the hotel presents a mix of opinions; while it is generous and varied with a good selection that caters to many tastes, some guests were dissatisfied with its cost, feeling that it did not offer good value for money. The breakfast staff, however, consistently receive praise for their excellent service and attention to detail.
Dinner at Hotel Cap-aux-Pierres is generally well-received, particularly for its high-quality, well-prepared dishes and the standout Italian restaurant. Guests typically enjoy the variety and presentation of the meals, although some mention issues such as limited meal choices for children and occasional service quality concerns. Pricing can also be a contentious point with some guests feeling the expensive dinners were justified by quality, while others disagreed.
The comfort of the rooms gets a mixed reception. While guests appreciate the cleanliness, charming decor and renovated bathrooms, some find the lack of air conditioning, small windows and inconsistent room service problematic. The comfort of the beds varies with some finding them perfectly cozy and others experiencing issues with softness, outdated mattresses and overall sleeping arrangements.
Family-friendliness is a notable strength of the hotel, thanks to a variety of activities geared towards children, such as mini-golf, swings, lawn games and both pools. The hotel's big garden and playroom also add to the enjoyable experience for families.
Cleanliness is an area that has garnered both positive and negative feedback. While many guests find the hotel clean and well-maintained with particular praise for the common areas and views, there are also several instances of concerns regarding thoroughness, such as dirtiness in specific areas and inconsistent cleaning schedules.
Overall, the staff’s friendliness and professionalism significantly enhance the guest experience, despite occasional staffing issues affecting service times. Their charm and helpfulness leave positive impressions on most visitors, making Hotel Cap-aux-Pierres a picturesque and welcoming retreat with a broad range of activities to enjoy.
Hotel with Swimming Pool
This hotel provides a swimming pool. It is well-situated on Isle-aux-Coudres, offering a tranquil retreat.
Heated Pool Indoor Pool Outdoor Pool
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Tennis Courts
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
About Hotel Cap-aux-Pierres
License: 057606
Guest Reviews
Location
Guests appreciate the hotel's serene setting which provides a tranquil escape from daily life. The natural landscape and scenic views are complemented by the hotel's well-maintained facilities and clean, comfortable rooms. The on-site restaurant is noted for its quality and local cuisine, contributing to the hotel's overall appeal.
Friendly and attentive staff further enhance the guest experience, making visitors feel welcome and well-cared for. The hotel's prime location allows for easy exploration of Isle-aux-Coudres and its surroundings with parking available for convenience. In summary, Hotel Cap-aux-Pierres offers not just a place to stay, but a picturesque retreat with unmatched views and a plethora of activities to enjoy.
Breakfast
Dinner
The Italian restaurant within the hotel appears to be a standout, earning high praise. Additionally, the buffet has been described as generous and of very good quality. The warm and impeccable service further enhances the dining experience for most guests.
However, some critiques were noted. A few guests pointed out the absence of a kids' menu and there were mentions of limited meal choices despite the overall excellence of the offerings. Issues with service quality cropped up occasionally with one guest noting an average service experience and another citing an endless wait for what appeared to be a gourmet meal on paper but fell short in reality.
Furthermore, the restaurant's pricing was a point of contention. While many guests felt that the expensive dinners were justified by their quality, others found the prices excessively high, describing them as a rip-off. This divide suggests that while the dining experience is largely well-received, value for money may vary by individual perception.
In summary, the hotel's restaurant is generally praised for its high-quality and well-prepared dishes, despite occasional service hiccups and debates over meal prices.
Rooms
However, several guests found the lack of consistent room service and air conditioning problematic. Small windows and occasionally noisy surroundings detracted from the overall comfort. The absence of basic amenities such as a fridge in many rooms has also been a point of contention.
Beds received mixed reviews with some finding them comfortable, while others noted issues with softness and outdated mattresses. The hotel's indoor pool, although a nice amenity, was sometimes reported as neglected and less inviting due to cloudy water. Despite the charm of the hotel and its friendly staff, there are areas in need of improvement to enhance guest satisfaction.
Beds
Although a portion of the guests could get a restful night's sleep, consistency in bed quality appears to be an area needing improvement. Some reviews highlight specific rooms with particularly hard mattresses or generally uncomfortable sleeping arrangements. The feedback emphasizes the importance of reliable and high-quality bedding in ensuring a pleasant stay for all guests.
Cleanliness
However, several reviews pointed out concerns that need attention. Issues such as dirty floors, moldy bathrooms and an overall need for more thorough cleaning were noted. Specific complaints included a dirty indoor pool and occasional unclean bed sheets. Some guests mentioned areas like communal restrooms requiring renovation and criticized the inconsistent cleaning schedule, justified by Covid-19 protocols.
While cleanliness and location were lauded by many, a few reviews also expressed dissatisfaction with the service and unexpected additional fees. Despite the noted areas for improvement, the hotel's positive aspects, such as the clean and comfortable rooms, do stand out to many visitors.
Staff
While there are mentions of staff shortages affecting meal times, the general consensus remains positive. The service at breakfast and in the dining room has received commendations for its excellence. Visitors also appreciate the combination of courteous, attentive service and the hotel’s beautiful location. Special notes include staff being very calm and polite and one instance of an appreciated room upgrade. Overall, the staff at Hotel Cap-aux-Pierres consistently leave guests with a strong, favorable impression, contributing significantly to their positive experiences at the hotel.
Family
The hotel's playroom, ping pong and billiards ensure that there's never a dull moment, making it an ideal spot for a family vacation. The friendly and welcoming staff enhance the overall experience, adding a personal touch to the stay. The hotel is conveniently located in Isle aux Coudres, making it a great choice for families looking for a mix of relaxation and engaging activities. In summary, Hotel Cap-aux-Pierres offers many conveniences and a range of activities that make it a wonderful option for a family-friendly retreat.
Outdoor Pool
Indoor Pool
Yes, Hotel Cap-aux-Pierres has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Hotel Cap-aux-Pierres.
No, Hotel Cap-aux-Pierres doesn't allow dogs.
No, parking facilities aren't available at Hotel Cap-aux-Pierres.
No, Hotel Cap-aux-Pierres doesn't have a gym.
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