Itaguai-22.86622700,
-43.74978600,
Rodovia Rio-santos S/n - Km 398(br-101) - Lote E (Show on Map)
8.0
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsTulip Inn Itaguai is frequently praised for its strategic location, providing convenient access to the industrial hub, local companies and the Rio-Santos Highway (BR101). Guests appreciate its close proximity to destinations like Mangaratiba, Angra and Paraty, along with its adjacency to a shopping mall offering ample dining and shopping options. The hotel is also well-suited for both business and leisure travelers, providing easy access to major roadways and ample parking.
Breakfast at the hotel is generally well-received with many guests acknowledging the variety and freshness of the offerings, including delicious fruits and well-prepared delicacies. However, improvement in replenishment, variety and organization is suggested to enhance the breakfast experience further.
The rooms at Tulip Inn Itaguai are noted for their spaciousness and comfort, equipped with amenities like a work desk and Queen bed, suitable for various types of stays. High points include clean linens and well-maintained shower facilities. However, there are concerns regarding maintenance issues such as bathroom repairs, mold spots and non-functional amenities, indicating a need for improved upkeep.
Cleanliness receives mixed feedback. Some guests find the rooms tidy and the bathrooms well-lit with clean towels and high-quality linens. Conversely, several reviews highlight the need for better maintenance across various areas including floors, walls and shared spaces like elevators and the restaurant.
The staff at Tulip Inn Itaguai are commended for their friendliness and attentiveness, enhancing the overall stay experience. Front desk and restaurant staff, particularly individuals like Emily, are frequently mentioned for their exceptional service. Minor improvements in check-in processes and night reception services are noted.
Wi-Fi service has garnered mixed reviews with some guests pleased with the connection, while others report unstable and slow speeds along with security concerns.
Parking is generally well-regarded for being free, clean and convenient with ample spaces, although improvements could be made in slot organization, shading and accessibility for disabled guests.
Families find the hotel welcoming with a cozy atmosphere and attentive staff making it a suitable choice for those traveling with children. Additionally, the beds are frequently described as comfortable, contributing to a good night's rest, although some guests have noted variability in bed and bedding quality.
While Tulip Inn Itaguai meets many international standards and is praised for its location, some aspects, such as maintenance and overall quality, fall short of the reputed Tulip Inn network's standards. Nonetheless, its strategic positioning and many positive features make it a practical and comfortable choice for many travelers. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Room Types
Standard Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Standard Twin RoomThis air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Superior Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Standard Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
Tulip Inn Itaguai boasts an excellent location, particularly praised by guests for its strategic proximity to the industrial hub and various surrounding companies. Situated on the banks of the Rio-Santos Highway (BR101), it offers convenient access to destinations such as Mangaratiba, Angra and Paraty. The hotel is less than ten minutes from downtown Itaguaí and around half an hour from the Universidade Federal Rural do Rio de Janeiro, making it a strategic point for both business and leisure travelers.
A notable highlight is its adjacency to a shopping mall, providing guests with easy access to dining and shopping options. The hotel's location also proves advantageous for those attending nearby conventions or visiting clients in the area. Despite being close to a major roadway, guests appreciated the sound insulation that ensures a quiet room, making it suitable for a restful stay.
The ample parking and ease of road access are additional perks frequently mentioned by guests, although some note that navigating back to the hotel from downtown Itaguaí can be challenging due to poor lighting at night. While the location is slightly isolated, the presence of the mall and easy highway access make it a practical choice for many visitors.
For travelers aiming to explore the region or those needing a stopover during a road trip, Tulip Inn Itaguai offers a favorable balance of comfort and location. Its position right next to the BR101 ensures that it remains well-connected while providing the necessary amenities for a convenient and comfortable stay.
Breakfast
The breakfast at Tulip Inn Itaguai receives varied feedback from guests. Many acclaim the breakfast for its excellence, noting that it offers a nutritious and varied selection with plenty of fresh options and tasty items. Highlights include delicious fresh fruits, hot coffee and well-prepared delicacies, making it a pleasant start to the day. However, some guests feel that there is room for improvement. Areas of concern include the lack of variety, insufficient replenishment and the absence of specific items such as lactose-free milk and additional hot drink options like tea or hot chocolate. Several reviews indicate that the breakfast service can be chaotic and disorganized, occasionally lacking clean utensils and sufficient seating. Despite these setbacks, the overall impression of the breakfast remains positive, but with a clear indication that enhancements in variety and organization could significantly elevate the experience.
Rooms
Tulip Inn Itaguai offers spacious rooms that many guests appreciate, particularly for their size and comfort. The rooms come with amenities such as a work desk and a Queen bed, making them suitable for both business and leisure stays. Many have praised the cleanliness and quality of the linens and the rooms are often noted to be modern, well-organized and pleasantly cozy. Additionally, the hotel provides good shower facilities and the breakfast has been highlighted positively.
However, there are some areas that need improvement. Several reviews mentioned issues with maintenance, such as needing repairs in the bathroom, mold spots and dirty floors. The upkeep of some rooms has been criticized with guests pointing out problems like stuck curtains, a flashing sensor and a non-functional minibar. Specific rooms, like Room 705, had noticeable issues like an unpleasant odor and moisture marks on the walls. Additionally, the external appearance of the hotel and certain interior features like the corridors and bathrooms could benefit from better maintenance and a fresh paint job.
Overall, while the comfort and spaciousness of the rooms stand out as positives, there are considerable concerns about cleanliness and maintenance that need to be addressed to enhance the guest experience.
Beds
Tulip Inn Itaguai has garnered a positive reputation for its beds, which are often highlighted as a key feature of the hotel stay. Guests frequently describe the beds as comfortable with many using superlatives like very comfortable, super comfortable and mega comfortable to emphasize their satisfaction. Phrases such as great bed, good bed and impeccable bed appear repeatedly, underscoring a general consensus of quality and comfort.
However, feedback on the bedding itself is mixed. While some guests find the bedding acceptable, others report issues such as torn bed sheets, stained linens and overall dissatisfaction with the quality. A small number of guests have mentioned experiencing neck pains, suggesting that bed comfort might vary. Size also seems to be a minor point of contention, as a few guests noted the beds could be larger.
Despite these occasional concerns, the overarching sentiment from the reviews suggests that Tulip Inn Itaguai provides a comfortable and pleasant sleeping experience with many guests expressing high levels of comfort and satisfaction with their beds.
Cleanliness
Tulip Inn Itaguai has received mixed feedback regarding its cleanliness. Positive remarks highlight that several rooms are clean and cozy, providing a pleasant stay for guests. The rooms often appear tidy with clean beds and high-quality towels and bath linens, creating a comfortable environment. Moreover, some guests have experienced well-maintained shower facilities and good lighting in the bathroom.
However, there are significant cleanliness issues that have been consistently pointed out. Numerous guests reported dirty floors, walls with cracks and damages and even water dripping in the hallways. Bathrooms frequently need better maintenance with complaints about dirty shower walls, missing soap in stalls and an occasional presence of dog hair. Additionally, the general cleanliness in shared areas such as elevators and the restaurant has room for improvement, showing signs of disorganization and lack of thorough cleaning.
Overall, while some aspects of the hotel’s cleanliness meet satisfactory standards, considerable effort is needed to address the recurring issues highlighted by guests to enhance the overall guest experience.
Staff
Guests of the Tulip Inn Itaguai frequently praise the hotel for the friendliness and attentiveness of its staff. Many reviews highlight the exceptional service provided by the entire team, especially the courteous and polite front desk staff. The receptionists, in particular, are noted for their prompt responses and helpfulness with specific mention of individuals like Emily who provide excellent service. Restaurant staff also receive commendations for their attentive and kind approach, contributing to a positive dining experience.
Although the general consensus is overwhelmingly positive regarding the staff's friendliness and service, there are a few areas mentioned for improvement. Some guests feel that the check-in process can be slow and occasionally encounter receptionists who are less than warm in their demeanor. There's also mention that the night reception service could be better and suggestions for staff training to enhance service consistency.
Despite these minor criticisms, the overall sentiment is that the hotel staff are polite, helpful and contribute significantly to a pleasant stay. The combination of good service, friendly interactions and efficient handling of guest needs makes the staff at Tulip Inn Itaguai a standout feature in guest reviews.
Wi-Fi
Tulip Inn Itaguai has received mixed reviews regarding its Wi-Fi service. While some guests have reported a great Wi-Fi experience with good internet connection and signal, many others have encountered issues such as unstable connections, slow speeds and fluctuating signals. Some visitors found that the internet did not work on the TV or faced weak morning internet. Moreover, concerns about security were raised with instances of attempted hacking due to the lack of a firewall. Overall, there's a consensus that while there are moments of satisfactory connectivity, there is definite room for improvement in the hotel’s internet services.
Parking
The parking situation at Tulip Inn Itaguai garners mixed reviews but leans towards a generally positive sentiment. The parking is frequently described as clean and convenient with the added bonus of being free. Additionally, there are ample parking spaces that are easy to access and the hotel provides its own dedicated parking area, contributing to a hassle-free experience for many guests.
However, there are some areas that require improvement. Some guests mention that the parking slots could be larger and better organized with a few noting that the parking lot can get very crowded at times, leading to a lack of available spaces. There's also a recurring suggestion for better shaded and covered parking, as the current setup offers limited or no protection from the elements.
Another noteworthy point is that the parking lot is situated at the back of the building, necessitating a short walk with luggage to the reception. For those staying at the hotel, this might be an inconvenience. Additionally, the parking area could benefit from improved lighting and a dedicated section for disabled guests.
Despite these minor drawbacks, the overall feedback emphasizes that Tulip Inn Itaguai offers a solid parking arrangement that caters well to the bulk of their guests' needs.
Family
At Tulip Inn Itaguai, families can expect a welcoming and enjoyable experience. Numerous reviews highlight the hotel's family-friendly atmosphere and cozy family rooms. Guests who stayed with kids reported having a good stay and felt comfortable throughout their visit. The staff's kindness further enhanced the accommodation experience with particular praise for their attentiveness. Families consistently had a great time with no complaints and appreciated how the hotel's environment allowed for a pleasant night passing with loved ones. The positive feedback suggests that Tulip Inn Itaguai is a suitable choice for those traveling with children.
4 Star
Tulip Inn Itaguai is praised for its international standards and prime location, garnering appreciation for being worthy of a 4 to 5-star place. It stands out due to its advantageous location, which is frequently highlighted as its best feature. However, some aspects fall short of the reputed Tulip Inn standard with reviewers noting that a hotel of this level and size should present better maintenance and overall quality. Criticisms include outdated maintenance, worn-out restaurant upholstery and various details needing attention, reflecting a disconnect from the typical Tulip Inn network's standards. Despite these concerns, the hotel's location and some of its international standards remain highly regarded by guests.
Accessible
Tulip Inn Itaguai offers convenient and easily accessible accommodations, making it a practical choice for guests visiting the region. Its strategic location provides easy access to the main companies and nearby amenities, enhancing overall convenience for travelers. However, the hotel has room for improvement in terms of accessibility options for guests with disabilities. There have been mentions of the need for increased disabled access spaces and locked accessibility gates, indicating that the hotel is striving but not fully meeting all accessibility needs. Despite these areas for improvement, the hotel remains a handicap-friendly option with its general ease of access and convenient location.
No, Tulip Inn Itaguai doesn't have any pool.
No, a spa isn't available at Tulip Inn Itaguai.
No, Tulip Inn Itaguai doesn't allow dogs.
Yes, parking facilities are available at Tulip Inn Itaguai.