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Summary of reviewsHotel Residencial Itapema enjoys a prime location highly praised by guests for its proximity to the beach, supermarkets and restaurants. Visitors appreciate the serene yet convenient setting, offering quick access to downtown and the bus station. The hotel's well-maintained structure, featuring a rooftop pool with spectacular ocean views and clean, comfortable accommodations, enhances the overall experience, making it an ideal escape with a fair price.
Breakfast at the hotel receives mixed reviews. During the high season, guests find it plentiful, varied and delicious with terms like "excellent" and "wonderful" frequently mentioned. However, the absence of breakfast in the low season is a disappointment for some, highlighting the need for consistency.
The spacious apartment-style accommodations are another highlight with guests enjoying the modern kitchen facilities, large balconies and well-organized living spaces. While there are occasional mentions of limited room service and Wi-Fi issues, the cleanliness organization and amenities like TV and modern furniture contribute to a pleasant stay. Despite a few minor concerns, most guests find the apartments comfortable and consider the cost-benefit to be good.
Hotel Residencial Itapema excels in cleanliness and organization with consistently high praise for the well-maintained rooms and property. The exceptional standards of cleanliness extend to the apartments, blankets, bed linens and towels, creating a comfortable and pleasant environment for guests.
The hotel's staff is frequently commended for their friendliness, helpfulness and efficient service. Visitors appreciate the kind and attentive nature of the employees, which adds to a well-organized and enjoyable stay. Despite minor issues with Wi-Fi reliability, the overall service and staff performance earn high recommendations.
Guests enjoy a variety of pool options, including heated and non-heated pools with the rooftop pool being a particular favorite for both its view and accessibility. However, some guests note limited pool hours and cleanliness issues in the heated pool.
Parking at Hotel Residencial Itapema has some drawbacks with a tight underground garage that requires an additional daily fee and no elevator access, making luggage transport cumbersome. Nevertheless, the convenient location often offsets these inconveniences.
Mixed reviews on the beds reflect both comfort and issues with fresh, daily-changed bedding contributing to a pleasant sleep for some, while others find the sofa beds and some mattresses uncomfortable.
Overall, Hotel Residencial Itapema is favored for its strategic location, comfortable accommodations, exceptional cleanliness and friendly staff, making it a recommended choice for travelers to Itapema. Show more
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Categories
Dog Friendly Aparthotel
This aparthotel is pet-friendly and offers a comfortable stay. It is conveniently located near the beach and provides essential amenities for a pleasant experience with your pet.
Aparthotel with Parking
Hotel Residencial Itapema provides free onsite parking for its guests. This offers a readily available parking option at the property.
Cheap Aparthotel
Offers free parking. Conveniently located near the beach.
Accessible Aparthotel
Hotel Residencial Itapema offers increased accessibility, an elevator, is accessible by elevator, has facilities for disabled guests, and provides accessible parking.
Aparthotel with Gym
This hotel has an indoor pool and an outdoor pool. It offers a fully-equipped fitness center and a games room, providing comprehensive options for both fitness and entertainment.
Aparthotel with Indoor Pool
This aparthotel includes an indoor pool alongside an outdoor pool. Guests can also utilize the sauna and a spa and wellness center, offering additional relaxation options in conjunction with the pool facilities.
Aparthotel with Swimming Pool
Indoor Pool Outdoor Pool
4-Star Aparthotel
Aparthotel with Outdoor Pool
Room Types
Apartment with Sea ViewIncluding a balcony overlooking the sea, the air-conditioned apartment features free Wi-Fi and a seating area. A TV with cable channels is provided. The kitchenette has a stove, microwave and fridge. The bathroom comes with a shower.
One-Bedroom ApartmentThe rooftop pool is the standout feature of this apartment. This air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower. Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the well-equipped kitchen. The apartment also includes a barbecue. Boasting a balcony with mountain views, this apartment also features a seating area and a flat-screen TV with cable channels. The unit has 3 beds.
ApartmentThis apartment's special feature is the rooftop pool. This air-conditioned apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower. Guests will find a stovetop, a refrigerator, kitchenware and a microwave in the kitchen. The apartment also provides guests with a barbecue. Featuring a balcony with sea views, this apartment also provides a seating area and a flat-screen TV with cable channels. The unit offers 3 beds.
Guest Reviews
8.2
Very Good
Location
Hotel Residencial Itapema boasts a prime location that has garnered much praise from its guests. Notably, the hotel is situated next to the beach, providing easy and quick access for beach lovers. Many reviews highlight its proximity to a variety of conveniences such as supermarkets and restaurants, making it a very practical choice for visitors.
Guests appreciate the peaceful and spacious environment, complemented by easy access to downtown and the bus station. The hotel's excellent structure, featuring a rooftop pool with a great view and clean, comfortable accommodations, has also been well-received. The tranquility of the location offers an ideal escape, yet it remains conveniently close to everything necessary for a pleasant stay.
The spectacular ocean views and helpful staff further enhance the guest experience. Overall, the hotel's strategic and serene location, combined with a fair price, makes it a favorable choice for travelers looking to enjoy the best of Itapema.
Breakfast
The breakfast experience at Hotel Residencial Itapema receives mixed reviews from guests. Many highlight the quality of the breakfast during the high season, describing it as plentiful, varied and delicious with good service and general cleanliness. Terms such as excellent, great and wonderful often recur with guests appreciating the well-prepared, tasty options and satisfactory serving hours.
However, there are several mentions of breakfast not being available, particularly during the low season, which is a significant letdown for some guests who expected this service. Complaints include limited options, poor taste of some fruits and instances of stale bread. The absence of breakfast or its seasonal availability leaves a gap in the overall guest experience with some calling for more variety and consistency.
Overall, while the high-season breakfast is a standout feature, the inconsistency and absence of breakfast during the low season might disappoint potential visitors.
Rooms
Hotel Residencial Itapema boasts spacious and clean apartment-style accommodations, providing guests with more than just a room. The apartments are well-organized, complete with modern kitchen facilities and new utensils, creating a comfortable and practical living space. Many apartments feature large balconies, some even with barbecues, enhancing the overall experience. Several reviews highlight the efficient and friendly service, coupled with the hotel's excellent facilities. Though a few guests noted limited room service and Wi-Fi issues, the overall consensus praises the cleanliness organization and spaciousness of the accommodations. Additionally, the presence of modern furniture and other amenities like TV, makes it a comfortable place to stay. Some reviews mentioned a high daily rate, but many found the cost-benefit to be good, appreciating the great apartment space and wonderful views. Despite minor issues like few outlets and occasional bad smells in towels, most guests found the apartments to be a pleasant and comfortable retreat.
Beds
Hotel Residencial Itapema receives mixed reviews regarding its beds with some guests highlighting the comfort and freshness of the bedding. Visitors appreciate the comfortable bed and the daily change of bed sheets, contributing to a pleasant stay. The rooms are noted for being comfortable and well-ventilated. However, several guests found the sofa beds to be particularly uncomfortable with some describing them as very uncomfortable or tight. There were also complaints about hard mattresses and old beds that detracted from the overall sleeping experience. Despite the positive aspects, including fragrant bedding and attentive room service, improvements in the quality of mattresses and sofa beds could enhance guest comfort.
Cleanliness
Hotel Residencial Itapema is praised for its remarkable cleanliness and organization. Guests frequently highlight the exceptional standards of cleanliness with many noting that the apartments, blankets, bed linens and towels are consistently clean. The rooms are described as very clean, well-maintained and airy with the cleanliness of the entire property being commendable.
The hotel's commitment to cleanliness is often mentioned alongside the efficient and supportive team, contributing to a comfortable and pleasant stay. The well-kept accommodations and organized spaces add to the hotel's appeal, ensuring a comfortable environment for guests. Despite some feedback about the pool cleaning service not meeting expectations, the overwhelming sentiment reflects the hotel's high standards of cleaning and maintenance.
Overall, Hotel Residencial Itapema stands out for its impeccable cleanliness and the comfort it offers, making it a favorable choice for travelers.
Staff
Hotel Residencial Itapema is often praised for its exceptional level of service and the warmth of its staff. Guests frequently highlight the friendliness and helpfulness of the employees, noting that the attentive service extends across reception, cleaning and breakfast staff. The team is described as kind, polite and always willing to assist, ensuring a comforting and pleasant experience for visitors. Many reviews emphasize the excellent and prompt service, contributing to a well-organized and enjoyable stay.
The attentive nature of the hotel staff stands out as a significant positive aspect, making the overall customer service experience top-notch. Guests also appreciate the clean and well-equipped rooms, along with the hotel's great location, which adds to the value for money.
While the feedback is overwhelmingly positive concerning the staff and service, there is a minor note about the paid Wi-Fi not meeting expectations. Nonetheless, the high standards of the reception service and the overall organization of the hotel contribute to high recommendations from its guests.
Wi-Fi
Guests at Hotel Residencial Itapema have highlighted some challenges with the Wi-Fi service. The connection tends to be unstable and is primarily functional in common areas such as the reception and dining room. Within the rooms, the Wi-Fi signal is often weak or does not work properly. Complaints also point out that the internet speed is slow and the overall access is limited. While the provided Wi-Fi can be used for basic tasks in certain areas, it may not meet the expectations of those requiring a strong and consistent connection.
Pool
Hotel Residencial Itapema offers a variety of pools, including both heated and non-heated options, catering to different preferences throughout the year. Guests particularly appreciated the two heated pools, which remain available even in the off-season, ensuring a pleasant swim regardless of the weather. The rooftop pool was highlighted as a nice feature, providing an elevated experience with views.
The hotel also boasts an indoor pool, adding to the versatility of the swimming options. However, it's worth noting that the pool area opens only in the afternoon from 2:00 PM, which some found to be an inflexible schedule. Despite the positive aspects, cleanliness was a concern for some guests, who mentioned dirty water and unclean conditions in the heated pool.
Parking
Hotel Residencial Itapema offers parking options that come with a few significant considerations. The parking is primarily located in an underground garage, which is convenient in terms of protection from the elements and ease of parking. However, guests should be prepared for additional costs, as parking requires a separate daily fee that isn't always clearly communicated ahead of time, leading to some frustration.
The garage itself is somewhat tight and may be challenging to maneuver for larger vehicles. Additionally, accessing the hotel from the garage can be cumbersome since there is no elevator and guests have to carry their luggage up two flights of stairs.
Despite these issues, the hotel benefits from a prime location, potentially offsetting some of the inconvenience related to parking. Nevertheless, travelers should budget for the extra parking fees and be ready for the physical effort involved in transporting their luggage from the garage to their rooms.
Yes, Hotel Residencial Itapema has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Hotel Residencial Itapema.
Yes, Hotel Residencial Itapema welcomes dogs.
Yes, parking facilities are available at Hotel Residencial Itapema.