Itauna-20.07623200,
-44.58549400,
Rua Silvio De Matos 177 Bairro Cerqueira Lima(Show on Map)
7.3
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsÍbis Styles Itaúna boasts a tranquil location in a serene residential neighborhood, making it an ideal spot for a peaceful stay. Guests appreciate its close proximity to the main avenues and city center, along with the convenience of a nearby pizzeria. Although exploring beyond the immediate vicinity may require a car, the overall location is viewed favorably for city activities.
The rooms are often described as clean, spacious and comfortable, offering a restful sleep with effective air conditioning and blackout curtains. The inclusion of a workspace and a pet kit adds to the appeal for both leisure and business travelers. However, some guests noted cleanliness issues such as mold, small cockroaches and occasional maintenance problems, although these were not prevalent enough to overshadow the overall positive feedback on room comfort and cleanliness.
Breakfast reviews are mixed but lean towards the positive with many guests praising the variety and quality of the food, as well as the friendly and attentive staff. However, issues such as overcrowding, poor replenishment and occasional food quality concerns were mentioned. Despite these drawbacks, the breakfast generally meets or exceeds expectations for many guests.
Staff interactions receive a notable amount of praise for friendliness and attentiveness, contributing to a welcoming atmosphere. However, some guests experienced less favorable interactions, citing inexperience and slow service at the reception. Efforts to improve staff training could enhance the guest experience further.
Parking facilities are noted for their affordability but come with several challenges, such as the inconvenience of an uncovered lot and limited secure spots. The indoor garage is suitable only for small cars and is described as poorly maintained, indicating an area in need of improvement.
The beds receive generally positive remarks for comfort and quality, enhancing the overall experience for many guests. Nonetheless, some found the mattresses to be hard or the arrangement less than ideal, suggesting a potential for enhancement in this area.
Overall, Íbis Styles Itaúna offers a well-situated, comfortable stay with good value. While there are areas for improvement, particularly in cleanliness, breakfast management and parking, the positive aspects such as location, room comfort and helpful staff make it a commendable choice for travelers. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.
Family ApartmentOffering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 2 beds.
Twin RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 2 beds.
Double Room - Mobility AccessOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.
Guest Reviews
7.3
Good
Location
Located in a tranquil residential neighborhood, Íbis Styles Itaúna offers a superb spot for a peaceful stay. Guests consistently highlight its great location, describing it as ideal, quiet and close to the main avenues and city center. There’s a pizzeria right next door, adding convenience for a quick meal option. Despite the hotel being somewhat removed from certain destinations, making a car necessary for some, the proximity to certain points is viewed favorably, especially for planned activities within the city.
Guests also appreciate the comfortable and clean rooms alongside the good facilities. The breakfast receives mixed reviews—some found it amazing, while others suggest room for improvement. Nevertheless, the combination of location, comfort and overall good value makes Íbis Styles Itaúna a solid choice for travelers looking for a serene and well-situated accommodation.
Breakfast
Guest reviews of breakfast at Íbis Styles Itaúna present a mix of opinions. Many highlight the variety and quality, describing it as very good, delicious and even exceptional with a complete buffet. Terms like impeccable and excellent are commonly used and several guests appreciated that breakfast was included, considering it a significant advantage.
Positive remarks also note the attentive and friendly breakfast staff, as well as the good value for the cost. However, the small size of the breakfast room and its frequent overcrowding were noted by multiple reviewers, indicating a need for more space or better crowd management. A recurring issue involved the lack of replenishment of food items and utensils with some guests facing shortages of basics like fruit, juice and coffee even early in the morning.
Several guests felt the breakfast was below expectations, citing poor organization and cleanliness issues in the breakfast area. Complaints about the quality of specific items, like dry scrambled eggs and burned sausages, were also mentioned. Despite these criticisms, the positive feedback on the variety and overall experience of the breakfast generally suggests that it meets or exceeds expectations for many guests, although there are areas for improvement.
Rooms
The rooms at Íbis Styles Itaúna offer good space and are generally clean and well-maintained. Guests appreciated the comfort of the beds and the well-kept bathrooms, describing them as cozy and functional. There's a good workspace available in the rooms, making them suitable for both leisure and business travelers. The air conditioning works effectively and the blackout curtains are a nice touch for a restful sleep.
The hotel provides added conveniences like a pet kit, which is a pleasant surprise for pet owners. Guests also praised the cleanliness and kindness of the staff, contributing to a generally positive experience.
However, some guests encountered issues such as dirty walls, mold in the bathroom and small cockroaches. The shower stalls were reported to be cramped and in some instances, shower water did not heat up. While the rooms are described as standard for Ibis, some were disappointed by the mediocre cleaning and disorganized breakfast service. Occasional maintenance issues, like damaged toilet seats and worn towels, were also noted.
Despite some negatives, the overall structure of the room, its size and the comfort it offers make it a satisfactory stay for many guests, in line with typical Ibis standards. The hotel's good location adds to its appeal, making it a viable option for travelers seeking a balance between cost and comfort.
Beds
The beds at Íbis Styles Itaúna received mixed reviews with many guests praising the comfort and quality. Numerous reviewers highlighted the beds as very comfortable with some mentioning the spaciousness and commendable mattress quality. The comfort of the bedding and pillows often stood out, contributing to a pleasant stay. Positive remarks were also made about the comfortable rooms and good air conditioning, enhancing the overall experience.
However, not all feedback was favorable. A number of guests found the mattresses to be hard or uncomfortable with some describing them as noisy or thin. Issues such as having to push two single beds together and discomfort with the pillows were also reported.
In summary, while many guests found the beds at Íbis Styles Itaúna comfortable and a key highlight of their stay, others noted areas for improvement in mattress quality and room arrangements.
Cleanliness
Situated in Itaúna, the Íbis Styles hotel offers a mix of experiences regarding cleanliness and comfort. The accommodations have received contrasting feedback from guests with several noting impeccable cleanliness and organization, particularly mentioning the rooms as clean and well-maintained. The hotel also benefits from friendly and attentive staff, adding to the welcoming atmosphere. High-quality amenities, bedding and a standout breakfast further highlight the positive aspects of this hotel.
However, some guests flagged significant cleanliness issues. Complaints included dirty bathrooms, mold and stained walls and ceilings, indicating a lack of consistent cleaning standards. Instances of cockroach sightings and dirty towels were also reported, sometimes with concerning specifics like used dental floss in supposedly clean linens. In addition, the presence of hard bread and cakes at breakfast and issues with soundproofing and noise, were mentioned as areas needing improvement.
Despite being relatively new, the hotel has been perceived to have a careless appearance, suggesting that more attention to detail in maintenance and cleaning could enhance the overall guest experience.
Staff
Íbis Styles Itaúna has garnered mixed feedback regarding its staff with a notable emphasis on the positive experiences. Many guests commend the hotel's employees for their friendliness, attentiveness and politeness. The hotel staff often go out of their way to assist guests, ensuring a courteous and helpful service. The cleaning team also receives praise for their friendly demeanor and thoroughness.
However, some guests encountered issues with certain staff members, describing them as inexperienced, unhelpful and even grumpy. Reception services, particularly, have received criticism for being slow, disorganized and at times, lacking empathy. This has led to some frustrating experiences for guests, such as difficulties during check-in and problems with room availability.
Overall, while many guests had positive interactions with the staff, there are clearly areas for improvement, particularly in the training and preparedness of the team. Despite these challenges, the polite and attentive nature of many employees contributes positively to the overall experience at Íbis Styles Itaúna.
Parking
Many guests have expressed mixed feelings about the parking situation at Íbis Styles Itaúna. While it offers parking at a good price, the available options come with several drawbacks. The primary parking area is an uncovered lot across the street from the hotel, which can be inconvenient—particularly on rainy days—as customers may get wet walking to and from the hotel. Additionally, the parking is unmarked with no security measures in place, raising concerns about vehicle safety. The garage within the building is limited and suitable only for small cars due to the architectural design, making it impractical for some guests. This indoor garage has also been described as complicated and not well-maintained. For those with mobility difficulties, the parking arrangements can be more challenging. Overall, while the parking is affordable, several guests have noted it as a significant area needing improvement.
No, Íbis Styles Itaúna doesn't have any pool.
Yes, a spa is available at Íbis Styles Itaúna.
Yes, Íbis Styles Itaúna welcomes dogs.
Yes, parking facilities are available at Íbis Styles Itaúna.