Fênix Hotel Varginha

Varginha -21.59416400, -45.43877500 , Av. Princesa Do Sul, 3333 (Show on Map)
8.2
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsThe Fênix Hotel Varginha is recognized for its strategic location, which is easily accessible from major highways and ideal for travelers. Guests appreciate the tranquil environment and ample parking space that contribute to a restful stay, even though it is somewhat remote from downtown Varginha and shopping centers. This location is particularly beneficial for those attending nearby events or activities.

Breakfast at the hotel receives generally positive feedback with guests praising the variety and deliciousness of the homemade treats, cheese breads and fresh fruits. The breakfast service, although sometimes crowded and lacking in options for dietary restrictions, is clean and well-organized with friendly staff enhancing the overall experience.

Dinner options are noted to vary in quality. While some guests enjoyed tasty, homemade-style meals, the service and dining experience could be inconsistent with limited menu choices and occasional long waiting times. Despite these shortcomings, the restaurant's ambiance is welcoming and the food is generally enjoyed by many guests.

Rooms at Fênix Hotel Varginha are typically spacious, clean and comfortable with effective air conditioning and basic amenities like mini-fridges and TVs. However, some guests reported issues such as musty smells, inadequate lighting and occasional noise. Despite these problems, the overall room comfort and cleanliness receive positive remarks.

Cleanliness is a strong point for Fênix Hotel Varginha with guests frequently highlighting the spotless environment and well-maintained facilities, including a clean pool area. While some maintenance issues were noted, the hotel's commitment to cleanliness and value for money remains a significant advantage.

Guest service is another commendable aspect with many reviews praising the polite, attentive and friendly staff. The reception team, in particular, receives consistent praise for their helpfulness. Although there are occasional criticisms, the overall sentiment is positive with staff contributing to a pleasant stay.

Wi-Fi connectivity at the hotel is generally strong and reliable, though some guests experienced slow speeds during peak times or in certain areas. Despite these occasional issues, most guests found the internet service satisfactory.

The pool is highlighted as a standout feature with guests praising its size, cleanliness and relaxing ambiance. Though it may occasionally be closed for training groups, it remains a favorite aspect of the hotel experience.

Parking facilities are ample and free, accommodating larger vehicles, which is a notable convenience for many guests, despite being uncovered.

The hotel also caters well to families with facilities like a beautiful pool and a good gym. The staff's friendliness adds to the family-friendly atmosphere, though there are some limitations in amenities for very young children.

Bed comfort received mixed reviews with many guests finding the beds conducive to a good night's sleep, while others reported issues with mattress quality and pillows.

In summary, the Fênix Hotel Varginha offers a comfortable and convenient stay with a strategic location, clean environment, friendly staff and enjoyable amenities, although there are areas that could benefit from improvement.
Show more
Categories
Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Hotel with Parking

Cheap Hotel

Accessible Hotel

3-Star Hotel

Hotel with Outdoor Pool

Room Types
Superior Queen Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features air conditioning, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 1 bed.

Superior Twin Room Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room has air conditioning, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 2 beds.

Superior Triple Room Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room has air conditioning, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 2 beds.

Superior Triple Room Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room has air conditioning, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 3 beds.

Standard Double Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has air conditioning, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.

Standard Twin Room Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room has air conditioning, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 2 beds.

Standard Triple Room Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room features air conditioning, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 3 beds.

Standard Family Room Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. This family room features air conditioning, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 2 beds.

Superior Family Room Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. This family room features air conditioning, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 2 beds.

Guest Reviews
8.2
Very Good
Location
The Fênix Hotel Varginha boasts a strategic and easily accessible location, particularly convenient for travelers passing through the region or arriving from Fernão Dias. It is situated at the entrance of the city, offering great access to main avenues and adjacent highways, making it ideal for those who are traveling by car. The location provides a tranquil environment, ample and safe parking and is well-positioned for ease of access to other cities and attractions.

While the hotel is somewhat far from downtown Varginha and shopping centers, guests appreciate its quietness and peaceful surroundings. This remoteness from the city center ensures minimal noise, contributing to a restful stay. Despite its distance from central areas, the hotel's positioning is beneficial for specific events or activities held nearby, such as tennis tournaments or local parties.

Overall, the location aligns well with the needs of those seeking an intermediate overnight stop or those who don’t mind driving a short distance to city amenities. The excellent infrastructure, attentive staff and appealing cost-benefit ratio further enhance its appeal. Although transportation options through ride-hailing apps might be limited due to the peripheral location, the easy highway access compensates for this inconvenience.

Breakfast
Visitors to Fênix Hotel Varginha have generally positive opinions about the breakfast offered. Many highlight the variety and deliciousness of the breakfast items with particular praise for the homemade treats, cheese breads, fresh fruits and well-made coffee. Guests frequently describe the breakfast as tasty, satisfying and very good, emphasizing the wide selection available.

However, some reviews point out areas for improvement. Several guests mention that the breakfast area is quite small and often becomes overcrowded, causing discomfort during busy times. There are repeated calls for more options, especially for those with dietary restrictions, along with better management of breakfast supplies to avoid missing items before the end of service. Additionally, concerns were raised about the quality of the coffee and artificial juices, as well as the temperature of the food not being maintained.

Despite these critiques, many guests compliment the cleanliness organization and friendly service provided by the staff, enhancing their overall experience. While there is room for enhancement, particularly in offering a wider range of options and improving the space and service during peak hours, the breakfast at Fênix Hotel Varginha is mostly a well-received aspect of the stay.

Dinner
Fênix Hotel Varginha has received a mix of reviews regarding its dining options, particularly dinner. While some guests found the food to be very tasty and the meals well-prepared, others pointed out significant shortcomings. The restaurant operates primarily as a poolside bar with limited and sometimes conflicting evening hours. There's also a noticeable lack of a dedicated closed dining room, which many guests felt was needed for extra comfort.

Several guests highlighted that the menu, though comprising some great dishes at fair prices, is somewhat limited and expensive in comparison to local standards. There were consistent complaints about long waiting times and incorrect orders. The service quality was often criticized with some guests mentioning instances of burnt and oily fried cassava, bad pre-made pizza and poorly prepared sandwiches.

Orders can only be placed starting from 2pm, which limits the availability of lunch options and this has been a point of frustration for some guests. Additionally, the restaurant does not operate on Sundays, causing inconvenience for those staying over the weekend. Despite these criticisms, several guests enjoyed the welcoming ambiance of the small restaurant area and described the food as delicious and homemade. However, there were also calls for better quality and variety given the prices.

Though the restaurant has its positives, such as tasty and homemade-style meals, the overall feedback suggests there is significant room for improvement, especially in service efficiency, food quality and variety.

Rooms
Fênix Hotel Varginha offers a mixed experience when it comes to room quality. Most guests found the rooms to be spacious, clean and comfortable, often highlighting the ample room size and cleanliness. Many praised the beds for their comfort and the effective air conditioning, noting that rooms come well-equipped with mini fridges, TVs and strong showers.

However, some guests faced issues such as a musty smell in the rooms, inadequate lighting and occasional cleanliness problems. Several reviews mentioned that the rooms could become noisy due to external factors or neighboring guests. While the availability of amenities like hairdryers and blackout curtains was appreciated, some facilities were inconsistent and issues like broken appliances or lack of towels were noted.

Guests also pointed out that some rooms felt cramped, especially those with multiple beds and that maintenance could be improved, particularly concerning mold and noise insulation. Despite a few drawbacks, the overall sentiment leaned towards satisfaction with the hotel's room size, comfort and basic amenities. The service quality was seen as variable, yet the hotel's location and additional features like a large parking lot and pool area were appreciated.

Beds
The reviews for the beds at Fênix Hotel Varginha reveal a mix of positive and negative experiences. On the positive side, many guests appreciated the beds, describing them as great, super comfortable and conducive to an excellent night's sleep. Phrases like comfortable bedding and very comfortable beds were frequently mentioned, indicating overall satisfaction with bed comfort. The combination of a good bed and an excellent shower was also a highlight for some guests.

However, not all reviews were favorable. There were several complaints about the condition and quality of the mattresses with terms like old mattress, sagging bed and mattress full of holes indicating issues that detracted from guest comfort. Some beds were described as too small or too soft, leading to discomfort. Additionally, problems with pillows were noted, including them being yellow, smelly and lumpy with instances of missing pillowcases.

While many guests found the beds comfortable and praised the staff for their politeness and responsiveness, recurring issues with bed quality and maintenance affected the overall experience for others.

Cleanliness
'Fênix Hotel Varginha' receives high marks for its cleanliness with guests frequently highlighting the spotless environment, clean bed linen and well-maintained facilities. The hotel's meticulous attention to housekeeping is evident, as many reviewers praise the very clean accommodations, tidy rooms and overall cleanliness of the premises. Positive feedback often mentions clean and fresh rooms that are both cozy and comfortable.

Additionally, the hotel is noted for its clean and well-organized spaces, including a top clean pool, which adds to the guests' comfort. The good structure and interesting price, coupled with friendly and helpful staff, contribute to a pleasant stay. Guests particularly appreciate the efficient housekeeping services and the satisfactory upkeep of communal areas.

There are, however, occasional shortcomings in room maintenance with a few reports of musty smells, dirty bedding, mold and infrequent cleaning during longer stays. Some rooms may require deeper cleaning to meet all guests' expectations. Despite these issues, the hotel's strong points in cleanliness and overall good value for money make it a generally well-regarded choice for travelers.

Staff
The Fênix Hotel Varginha is noted for its commendable service and hardworking staff with many reviewers highlighting the team's politeness, attentiveness and friendliness. Guests frequently remarked on the excellent and welcoming reception, noting that receptionists were particularly helpful and polite.

Despite a few criticisms regarding the morning shift and some staff appearing unmotivated or less considerate, the overall feedback emphasizes positive experiences with the hotel employees. Many guests appreciated the staff's willingness to assist and their prompt service. The front desk team received consistent praise for their exceptional performance, reflecting a general atmosphere of courtesy and high-quality care.

The hotel's employees are generally seen as very attentive and kind, contributing to a pleasant stay. However, some guests mentioned issues such as missing towels and a lack of housekeeping staff. Despite this, the overall sentiment remains positive with guests feeling well-attended by the respectful and efficient staff.

Wi-Fi
Travelers staying at Fênix Hotel Varginha have had mixed experiences with the Wi-Fi. Many guests commend the hotel's Wi-Fi for its strong and reliable signal with several reporting no issues and even describing it as very strong and very good. Praise is also given for fast internet speeds, which work well for most of the day.

However, some guests have faced challenges, noting that the Wi-Fi can become very slow, particularly in the evening when more people are online. Others mentioned issues with the Wi-Fi not working properly or dropping frequently, especially in specific areas like the pool. Despite these occasional lapses, the overall impression of the hotel's Wi-Fi remains favorable for many visitors.

The hotel's location and breakfast also add to the positive guest experience, while the staff is frequently highlighted for their politeness and helpful service. Although there are areas for improvement, such as internet stability during peak times, the connectivity at Fênix Hotel Varginha generally meets the expectations of most guests.

Pool
The pool at Fênix Hotel Varginha appears to be a standout feature, receiving consistently high praise from numerous guests. Most reviews highlight the pool's beauty and large size, pointing out that it adds significant appeal to the hotel's outdoor and leisure areas. The pool is well-maintained and clean, enhancing the overall guest experience. Visitors appreciate the pool's pleasant and cozy ambiance, stating that it provides a great spot for relaxation.

The surrounding area is described as spacious, attractive and well-equipped, contributing to a comprehensive leisure experience that includes amenities like a gym and pool table. Guests also commend the exceptional pool service and staff, which adds to the hotel's positive reputation.

However, it is noted that the pool is occasionally closed for training groups and its location may receive limited sunlight during the day. Despite these minor drawbacks, the pool area is frequently described as very beautiful and a major highlight of guests' stays at the hotel.

Parking
Fênix Hotel Varginha offers ample and spacious parking facilities that guests consistently praise. The parking area is not only large but also free of charge, accommodating even larger vehicles such as trucks up to 8 meters. Reviews highlight the ease of maneuverability within the parking lot and how it caters well to guests' needs, making it a convenient feature of the hotel. Despite being uncovered, which leaves vehicles exposed to the sun and third-party access, the overall sentiment about the parking remains highly positive, describing it as great, very good and wonderful. This aspect significantly enhances the overall stay experience for guests at Fênix Hotel Varginha.

Family
The Fênix Hotel Varginha offers a family-oriented atmosphere with several facilities that cater to different needs. One of the standout features frequently mentioned is the impressive and beautiful pool area, which guests appreciate for its aesthetics and functionality. The pool is described as amazing, wonderful and very beautiful, making it a highlight for families and children.

Additionally, the hotel provides a good gym which is highly regarded by guests, enabling parents to keep up their fitness routines even while on vacation. The hotel's environment is generally described as great and suited for families, contributing to an overall pleasant stay.

However, some areas could use improvement. The absence of a children's pantry for preparing baby bottles is noted, which could be inconvenient for parents with infants. Additionally, certain expectations such as the provision of cribs were not met and some reviews mentioned a lack of family space.

On the positive side, the staff is often praised for their kindness and the manager's impressive hospitality, contributing to a friendly and welcoming atmosphere. The Wi-Fi signal is good, ensuring connectivity for guests.

In conclusion, Fênix Hotel Varginha is deemed a suitable and pleasant choice for families, particularly enjoying its pool and gym facilities, although it could enhance its services aimed at families with very young children.

3 Star
Fênix Hotel Varginha consistently receives high marks for being a reliable option for three-star guests, particularly noted for its excellent rating on TripAdvisor. Guests frequently highlight the good cost-benefit ratio, making it a great value overall. The price stands out as one of the most affordable in Varginha with significant savings especially for extended stays.

Visitors appreciate the hotel's advantageous location and the quality of the breakfast offered. Comfort is a recurrent theme with specific mentions of the high standard of comfort provided and exceptional service from staff members such as Rogério. Additionally, the hotel caters to diverse guest needs, offering several entertainment options suitable for families, couples or solo travelers.

Despite some remarks about the high cost relative to offerings and some delays in check-in, the positive aspects such as reliability, value, comfort and location make Fênix Hotel Varginha a commendable choice for those seeking reputable three-star accommodations.

Business
Fênix Hotel Varginha is appreciated for its suitability for business travelers with many guests highlighting its excellent facilities tailored for work-related stays. The hotel offers dedicated business areas and well-equipped boardrooms, which are ideal for meetings and conferences. Guests found the atmosphere within the business center pleasant and conducive to productivity. The presence of electric chargers is an added convenience for those on business trips. Despite some mentions of service and room readiness issues, the hotel’s overall reputation for accommodating business travelers remains strong, making it a recommended choice for professional visits to the area.

Accessible
Guests generally appreciated the spacious rooms and the large parking lot at Fênix Hotel Varginha. The hotel’s structure and pool area also received positive remarks for their quality. However, there were notable issues with accessibility that impacted the overall experience. The elevator and bathroom accessibility, in particular, were mentioned as areas of concern. In some cases, limited access to key areas such as the pool left guests with disabilities feeling unhappy. While the hotel does have an elevator, it appears that a larger one might better serve guests with mobility needs. Despite these concerns, aspects like the ample space in rooms and the well-maintained pool area provided a relatively pleasant stay for those without specific accessibility requirements.

Outdoor Pool
The Fênix Hotel Varginha boasts an impressive outdoor pool area that has garnered significant praise from guests. Descriptions like "beautiful," "wonderful," and "amazing" are frequently used to depict the pool, highlighting its aesthetic appeal. The pool is not only visually pleasing but also well-maintained, frequently mentioned as clean and very large, offering ample seating. The surrounding leisure area complements the pool, providing an inviting space for relaxation and recreation. Overall, the pool area at the Fênix Hotel Varginha leaves a strong positive impression with its combination of beauty, cleanliness and spaciousness.

Dog Friendly
Fênix Hotel Varginha is highly praised for its pet-friendly environment. The hotel accommodates dogs and ensures they are warmly welcomed with many guests noting that their pets were well received. The hotel's infrastructure and room quality receive high marks with mentions of superb and super clean rooms featuring excellent structure. The staff is generally commended for being very friendly and attentive, contributing to a positive experience for both guests and their pets.

However, it should be noted that pets are not allowed in the breakfast area or the restaurant, including the outdoor section. Additionally, there is a pet fee, which is explained as necessary for maintaining a high standard of cleanliness. While most of the feedback on the service is positive, a few guests found some staff members to be unhelpful and unfriendly. Despite these minor issues, the overall impression is that Fênix Hotel Varginha provides a great stay for those traveling with dogs, supported by good and attentive service and a strong infrastructure.


Yes, Fênix Hotel Varginha has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Fênix Hotel Varginha.

Yes, Fênix Hotel Varginha welcomes dogs.

Yes, parking facilities are available at Fênix Hotel Varginha.

No, Fênix Hotel Varginha doesn't have a gym.

Location Show Map
More Options
  • Hotel in Varginha

  • 8.0 Very Good

  • From $39

  • Hotel in Varginha

  • 8.5 Very Good

  • From $60

  • Hotel in Varginha

  • Hotel in Varginha

  • 8.1 Very Good

  • From $38



6,973,810

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ