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Summary of reviewsItoen Hotel Toi, situated along the picturesque coastline of West Izu, offers guests an exceptional seaside experience, lauded for its excellent location and breathtaking ocean views. The serene setting is enhanced by the proximity to the sea, making it an ideal retreat for relaxation. Guests particularly enjoy the unique sea view from both their rooms and the open-air bath, compensating for the absence of outdoor hot springs. The staff further enhance the hotel's allure with their polite and attentive service, contributing significantly to the positive guest experience.
Breakfast at Itoen Hotel Toi receives high praise for its diversity and abundance, providing a delightful start to the day especially when accompanied by the beautiful ocean view from the public bath. While dinner offerings have received mixed feedback, the inclusion of all-you-can-drink alcohol and snow crab adds value to the dining experience for some guests. However, there is room for improvement in terms of variety and quality to better complement the travel adventure.
The hotel rooms are noted for their spaciousness and comfort, with many guests appreciating the spectacular ocean views and the sense of security from their proximity to the front desk. Nonetheless, there are areas needing attention such as cleaning and maintenance, with some reports of odors, insufficient cleanliness, and outdated facilities.
Cleanliness reviews are mixed, with some guests noting well-maintained rooms, while others highlight issues like dust accumulation and unpleasant odors. Despite these areas for improvement, there is a committed effort to maintaining cleanliness in certain parts of the hotel.
The exceptional quality of the staff is a highlight of the hotel, with guests consistently finding them responsive and pleasant. The staff's attentive service and flexibility, particularly in dining, enhances the overall guest experience, creating a welcoming and accommodating environment that often surpasses expectations.
Overall, Itoen Hotel Toi offers a remarkable coastal experience with its stunning location and excellent service, though attention to dining and maintenance could further elevate the guest experience. Show more
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3-Star Ryokan
Offers a ryokan experience with traditional Japanese hospitality. Provides a comfortable stay with convenient access to local attractions. Known for its onsen and local cuisine.
Ryokan with Swimming Pool
Outdoor Pool
Ryokan with Parking
Ryokan with Outdoor Pool
Room Types
Guest Reviews
6.9
Rated
Location
Nestled along the stunning coastline of West Izu, Itoen Hotel Toi offers its guests an exceptional seaside experience. The location of the hotel receives high praise for being either fantastic, excellent, or unbeatable, providing a perfect setting for those seeking a tranquil getaway. Guests frequently highlight the breathtaking ocean views available from their rooms, which showcase the beauty of the sea and the stunning sunsets right from their windows. The proximity to the sea enhances the overall sense of openness and relaxation, making it an ideal retreat. Although there's mention of no outdoor hot springs, the guests appreciate the sea view open-air bath as a compensating feature. Meanwhile, the staff garners positive remarks, particularly for their polite and attentive service, adding to the hotel’s appeal as a well-rounded destination for travelers looking to enjoy both the serenity of the sea and the comfort of excellent hospitality.
Breakfast
At Itoen Hotel Toi, guests frequently praise the breakfast for its diverse and abundant options. Many visitors highlight how the breakfast is delicious, complementing the hotel's efforts to offer a satisfying morning meal. It's worth noting that some guests mention both breakfast and dinner as being very delicious, suggesting a consistent quality across meals. However, a few feedback points hint at limitations, indicating that the buffet menu could sometimes be restricted. Overall, the general consensus is that the hotel's breakfast offers a pleasing start to the day, especially when enjoyed in combination with the ocean view from the large public bath.
Dinner
Guests at Itoen Hotel Toi have shared varied experiences regarding the hotel's dinner offerings. The dinner buffet garners mixed reviews, with some highlighting the deliciousness of the meals alongside the inclusion of all-you-can-drink alcohol and snow crab, which offer great value to the experience. A few guests appreciated both dinner and breakfast and found joy in the complimentary entertainment facilities provided by the hotel. However, there are considerable critiques suggesting room for improvement. Some feel the buffet selection lacked variety and creativity, describing it as monotonous over multiple nights. Others express dissatisfaction with the quality, comparing it unfavorably to meals from business hotels or noting it as the worst experience they’ve had at similar establishments. Concerns about the food being overly ordinary, and at times resembling junk food or consisting of frozen and inadequately replenished dishes, are also mentioned. Overall, while some guests do find the offerings satisfying, others believe the dinner experience could be enhanced to truly complement the travel adventure.
Rooms
Nestled in a location with stunning ocean views, Itoen Hotel Toi offers rooms that are generally praised for their spaciousness and comfort. Many guests have enjoyed the relaxing ambiance, especially appreciating the well-maintained air conditioning and the breathtaking views of the sea right from their rooms. Being situated close to the front desk also gives a sense of security to some guests.
However, while the hotel scores high on room size and views, several guests have noted issues that need attention. Some rooms have been described as having an unpleasant odor and insufficient cleaning, with reports of spider webs, stains, and even dead insects, pointing towards a need for improved maintenance. Additionally, some found the fitting of doors to be problematic, and a lack of outlets was highlighted as an inconvenience.
Despite these shortcomings, the scenic surroundings and overall spaciousness of the rooms at Itoen Hotel Toi contribute positively to the guest experience, especially for those basking in the ocean vistas and enjoying the renovated bathroom facilities. Nevertheless, attention to cleaning and upkeep could enhance the stay for future visitors.
Cleanliness
Itoen Hotel Toi presents itself with mixed reviews when it comes to cleanliness. On the positive side, some guests have noted that certain rooms were clean and well-maintained, with thorough cleaning observed in their areas, providing a reassuring atmosphere for visitors seeking comfort. However, several reviews highlight areas needing improvement: some sections of the hotel appeared dated, and cleanliness did not meet expectations in various spots. Concerns were raised about dust accumulation on room amenities like the refrigerator, vanity, and towel rack. The bathrooms were a recurring issue, with unpleasant smells and unclean glass being mentioned. Dining areas were also not exempt, with reports of sticky surfaces. Additionally, the elevator and rooms suffered from strong, undesirable odors that impacted the overall experience. Despite these setbacks, the dedicated approach to maintaining cleanliness in certain parts of the hotel provides some relief for guests.
Staff
The reviews for Itoen Hotel Toi highlight the exceptional quality of the hotel's staff. Guests consistently found the staff to be responsive and pleasant, contributing significantly to their positive experience. The employees are described as nice, helpful, and kind, with particular praise for their polite and attentive service. Guests noted that the dining staff demonstrated flexibility, enhancing the comfort of their meals, and the parking attendants were commended for their wonderful attitude. Customer service was notably excellent, often surpassing expectations, complementing the enjoyment of the food offerings. In summary, the staff at Itoen Hotel Toi play a crucial role in creating a welcoming and accommodating environment for all guests.
Yes, Itoen Hotel Toi has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Itoen Hotel Toi.
No, Itoen Hotel Toi doesn't allow dogs.
Yes, parking facilities are available at Itoen Hotel Toi.