Gran Hotel de Jaca

Jaca 42.56964000, -0.55258900 , Paseo Constitución, 1 (Show on Map)
7.8
Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsGran Hotel de Jaca stands out for its prime location in the heart of Jaca, providing guests with easy access to key attractions like the citadel, historic center and Cathedral of Jaca. Visitors love the convenience of being close to numerous restaurants, bars and lively tapas joints, which encapsulate the essence of the town. Despite its central setting, the hotel maintains a tranquil environment, ideal for a restful stay. Excellent amenities including private parking and a charming swimming pool further enhance the guest experience.

The breakfast buffet receives high praise for its variety, quality and abundance, featuring both sweet and savory options, as well as healthy choices like vegetarian milks and takeaway sandwiches. Though some find the cost slightly high, the overall consensus is that it's good value for money, making for a hearty start to the day.

The dinner service at the hotel is appreciated for its quality cuisine and reasonable price with guests particularly enjoying the three-course meals and the reasonably priced €20 menu. However, some visitors have found the dinner options somewhat limited and encountered issues with service quality and availability.

Rooms at the Gran Hotel de Jaca are frequently described as spacious, clean and comfortable, complete with pleasant amenities such as balconies offering good views. Nevertheless, reviews indicate a need for better soundproofing and modernization, particularly in the bathrooms and older furniture.

Cleanliness receives largely positive feedback with many guests highlighting the well-maintained and clean environment. However, occasional lapses in thorough cleaning are noted. The staff are consistently lauded for their friendliness, professionalism and attentiveness, contributing significantly to a welcoming atmosphere, especially at the reception.

The hotel’s WiFi is a common point of frustration with reports of weak and unreliable connections, particularly in individual rooms. This aspect requires attention to meet guest expectations better.

The swimming pool is a well-appreciated feature, frequently described as clean and pleasant, providing a good spot for relaxation, especially in hot weather. However, operational issues and maintenance during certain periods have been flagged by some guests.

Parking options, though available, are somewhat limited and can fill up quickly. While private parking and secure spaces for motorcycles are appreciated, the small lot size means planning ahead is advisable.

Families find the hotel particularly accommodating, offering activities and amenities tailored for children such as mini golf, minding areas and spacious family rooms with cribs and extra beds. The family-friendly dining options and welcoming staff further enhance the overall experience.

While the on-site mini golf has been noted to need maintenance, it still provides entertainment, especially for children. Additionally, the hotel’s proximity to a vibrant nightlife scene adds to its appeal for those looking to explore local eateries and nightlife spots just a short walk away.

Overall, Gran Hotel de Jaca offers a comfortable and convenient stay with excellent hospitality, making it a popular choice for guests visiting Jaca. Areas for improvement include room modernization, soundproofing, WiFi stability and more consistent dining and cleaning services.
Show more
Categories
Hotel near Golf Courses
Located in Jaca, this hotel offers proximity to Club de Golf Jaca. It provides comfortable accommodation and easy access to the golf course, making it a convenient choice for golf enthusiasts visiting the area.

Family Friendly Hotel
This hotel is popular among families and is situated in Jaca, providing a convenient base for exploring the surrounding Pyrenees. The location allows for easy access to local attractions and outdoor activities.

Hotel near Nightlife Spots
Situated on Paseo Constitución in Jaca, Gran Hotel de Jaca is near the city's nightlife and entertainment.

Hotel with Swimming Pool
This hotel has a swimming pool and is conveniently located near the city center. It provides spacious rooms and a welcoming environment suitable for families.

  Outdoor Pool  


Hotel with Parking
This hotel provides free parking for guests and a garage with an added cost, although spaces cannot be reserved. It is centrally located and offers a summer pool. The hotel also has meeting rooms and event facilities.

3-Star Hotel
Located in the city center on the Paseo de la Constitución, this hotel offers comfortable rooms and a restaurant. Its central location provides easy access to Jaca's attractions.

Hotel with Outdoor Pool
Located in Jaca, this grand hotel provides an outdoor pool for guests to enjoy. Its central location and pool make it a convenient and relaxing option.

Business Hotel

Cheap Hotel

Room Types
Twin Room This comfortable, heated room with parquet flooring includes 2 single beds, satellite TV and free Wi-Fi. The private bathroom has a hairdryer and free toiletries.

Family Room (2 Adults + 1 Child) This comfortable, heated room with parquet flooring includes 2 single beds and a sofa bed with a foldaway bed, and includes satellite TV and free Wi-Fi. The private bathroom has a hairdryer and free toiletries.

Family Room (2 Adults + 2 Children) This comfortable, heated room with parquet flooring includes 2 single beds and a sofa bed with 2 single foldaway beds, and includes satellite TV and free Wi-Fi. The private bathroom has a hairdryer and free toiletries.

Classic Double Room This smaller, heated room with parquet flooring includes 2 single beds, and includes satellite TV and free Wi-Fi. The private bathroom has a hairdryer and free toiletries.

Queen Room The double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

Guest Reviews
7.8
Good
Location
Gran Hotel de Jaca enjoys a truly enviable location in the heart of Jaca, making it the perfect base for exploring this charming town. The hotel is ideally situated, a mere stone's throw from key attractions like the citadel, the historic center and a plethora of restaurants and bars. Guests frequently praise the unbeatable convenience of its central setting, allowing easy access to all the local points of interest, including the magnificent Cathedral of Jaca.

Beyond its prime geographic location, the hotel provides excellent amenities that enhance the guest experience, such as private parking and a delightful swimming pool. Visitors often highlight the hotel's proximity to the old town's lively tapas bars and beautiful architecture, making it a favorite for those looking to enjoy the essence of Jaca on foot.

Moreover, reviewers consistently commend the quiet and tranquil environment of the hotel despite its central positioning, ensuring a restful stay. Cleanliness and friendly staff are other notable mentions that contribute significantly to the positive experiences of many guests. In summary, the Gran Hotel de Jaca stands out as a superb choice for both its location and the quality of accommodations, offering a balance of convenience and comfort in a stunning setting.

Breakfast
Guests at Gran Hotel de Jaca generally have a positive impression of the breakfast offered. The buffet-style breakfast is noted for being very extensive, complete and varied, featuring both sweet and savory options. Reviewers consistently highlight its quality, abundance and the wide selection of food available. While some guests found the breakfast to be a bit expensive at 9 euros per person, many felt that it was good value for money given the extensive choices.

Several reviews mention that the breakfast includes healthy options such as vegetarian milks and small sandwiches for takeaway, contributing to the overall appeal. Despite the praise for variety and completeness, a few critiques mention that certain items, like bread, pastries and coffee, could be improved. Some guests found the breakfast service to be a bit chaotic during peak times, especially with large groups present and pointed out occasional delays in replenishing items.

Overall, most guests appreciated the hearty and delicious breakfast that started their day on a positive note, deeming it as more than acceptable for a four-star hotel. The breakfast room itself was described as excellent, though a few mentioned that it could be loud when busy. Nevertheless, the majority agree that the breakfast contributes significantly to an enjoyable stay at Gran Hotel de Jaca.

Dinner
Gran Hotel de Jaca offers a mixed dining experience that has earned varied reviews from its guests. Many patrons have praised the dinner service, describing it as quite good and highlighting the excellent cuisine and great quality-price ratio. Guests have enjoyed good meals at normal prices, often noting the inclusion of a bottle of wine with dinner. The three-course evening meals and the €20 menu are particularly well-received for their quantity and quality.

However, diners also encountered several issues. Many visitors found the dinner buffet somewhat short and lacking variety, particularly for the elderly and some meals were described as cold and inedible. There were also complaints about the restaurant being permanently closed during some visits, leading to a lack of available dining facilities such as a cafeteria or a bar.

Service quality at the restaurant also varied greatly with some guests complimenting the friendly and attentive staff, while others felt the service was rushed or unfriendly. The layout of the dining area could use improvement, especially when accommodating large groups.

Overall, while the hotel’s restaurant has its share of admirers for its delicious dishes and reasonable prices, consistent service and availability of dining options remain areas needing improvement.

Rooms
Gran Hotel de Jaca's rooms offer a mixed experience for guests. Positively, the rooms are frequently described as spacious, clean, comfortable and equipped with pleasant amenities such as balconies that provide good views and ample storage space. Guests have particularly praised the comfortable bedding and well-maintained, large communal areas.

However, many reviews pinpoint areas for improvement. Noise isolation is a recurrent issue with thin walls and outdated windows allowing sounds from hallways and nearby traffic to permeate. Bathrooms, while clean, are often deemed too small and in need of modernization. Some rooms suffer from old, deteriorating furniture and fittings and occasional maintenance issues such as non-functional air conditioning or broken blinds are noted.

Despite these drawbacks, the hotel's central location and pleasant common areas make it a relatively comfortable and accessible choice for visitors, though there's consensus that room renovations and better soundproofing would significantly enhance the guest experience.

Beds
The beds at Gran Hotel de Jaca seem to elicit mixed reactions from guests. On the positive side, many guests found the beds to be very comfortable, often praising the quality of the bedding and the comfort of the mattresses. Descriptions such as "super comfortable mattresses," "comfortable beds," and "great bedding" are frequent.

However, some guests mentioned that the comfort can vary depending on bed type and room. There's feedback suggesting that while the main beds are often very comfortable, extra beds and sofa beds are less so, sometimes described as hard or uncomfortable. There are also mentions of beds being a bit small and not ideal for taller individuals, which might be an issue for guests above 1.85 meters.

A recurring concern is the firmness of the mattresses with several reviews noting that they are a bit hard and could benefit from modernization. Some guests even felt discomfort due to the hardness, particularly from older mattresses with springs. For a minority, this led to a less restful experience, citing issues such as back pain.

Overall, while many guests have had a good sleep experience at Gran Hotel de Jaca, there are areas for improvement, particularly in the consistency of bed comfort across different types and rooms.

Cleanliness
Gran Hotel de Jaca receives mixed reviews regarding its cleanliness with a noticeable emphasis on positive feedback. Many guests consistently highlight that everything is very clean, from rooms to common areas. The rooms are often described as clean, comfortable and well-maintained. Several reviews praise the impeccable cleanliness and the tidy, functional facilities of the hotel. The staff's friendliness and helpfulness also contribute to a pleasant stay, further enhancing the overall appeal of the hotel.

However, some reviews indicate that certain aspects of the hotel's cleanliness need improvement. Issues such as outdated rooms, superficial cleaning and the occasional dirty bathroom or pool area are noted. Specific complaints include instances of inadequate bathroom cleaning, stains on sheets and towels and areas where dirt accumulates due to old flooring.

In conclusion, while most guests find the cleanliness of Gran Hotel de Jaca to be satisfactory and commendable, there are occasional lapses and areas that could benefit from more meticulous attention to upkeep and renovation. Overall, it remains a well-regarded option for travelers looking for a clean and comfortable stay in a convenient location.

Staff
The staff at Gran Hotel de Jaca receive glowing praise for their friendliness, professionalism and attentiveness. Guests commonly highlight the warm and welcoming atmosphere cultivated by the hotel personnel, frequently describing the reception staff as particularly charming and helpful. The consistent friendliness and readiness to assist seem to be a hallmark of the establishment with many noting the pleasant and efficient service provided by the employees.

Despite overwhelmingly positive comments, a few reviews indicate variability in staff demeanor; some found certain staff members at breakfast service or in the restaurant to be less friendly or professional than their counterparts at the reception. However, these occurrences appear to be exceptions rather than the norm.

Overall, the hotel staff’s commitment to hospitality and guest satisfaction is evident, contributing significantly to a positive experience for most visitors. The dedication of receptionists, in particular, is often praised, making a notable difference in guests’ stay, whether it involves finding parking solutions or simply offering a warm, friendly greeting.

Wi-Fi
At Gran Hotel de Jaca, the experience with WiFi often leaves much to be desired. Frequent guest reviews highlight significant issues with the internet connection, particularly within individual rooms. The WiFi signal is weak and often fails to reach rooms adequately, especially those at the end of hallways. Many guests report that the WiFi is slow and unreliable, sometimes leading to a complete lack of internet access. While a good WiFi connection is occasionally mentioned, it seems sporadic at best. Given these recurrent issues, guests might encounter difficulties getting reliable internet service during their stay.

Pool
Gran Hotel de Jaca's swimming pool has garnered mixed feedback from guests, albeit with a leaning towards positive remarks. Many visitors appreciated the pool as a key highlight of their stay, finding it clean, lovely and well-maintained. It's often described as a pleasant and fantastic feature, providing a good spot for cooling off, especially appreciated during hot weather. The pool area is generally considered pleasant with adequate services, including a bar and lounge areas contributing to the favorable experience.

However, some guests noted seasonal and maintenance issues, such as the pool being closed or not open during their visit with reports of it being closed early in the evenings even in peak summer months. There are also occasional remarks about the pool being too cold or somewhat dirty, which may pose a concern for some. The pool's size is mentioned as small but adequate for a quick dip and enjoyable for kids, though overcrowding was noted at times.

Overall, while the pool area at Gran Hotel de Jaca receives high praise for its pleasant atmosphere and maintenance, potential guests should be aware of possible operational and seasonal limitations.

Parking
The parking situation at Gran Hotel de Jaca presents a mix of positives and challenges. It's evident that the hotel offers a range of parking options, including free parking on-site, though spaces are very limited and tend to fill up quickly. The hotel does provide private parking and secured spaces specifically for motorcycles, which several guests find convenient and necessary. However, the parking lot is notably small and this limited capacity often leads to difficulties in finding a spot, especially during peak times. Guests also point out that while there is free parking available both at the hotel and nearby, the inability to reserve a parking space in advance can be problematic. Despite these limitations, there are ample free or low-cost street parking options within a short walking distance, which many guests found easy to access. It's advisable for visitors to plan ahead, arrive early or consider the nearby public parking options to avoid the hassle of searching for a spot.

Family
Gran Hotel de Jaca is a highly recommended destination for families, offering a variety of activities and amenities tailored for children. The hotel is particularly well-suited for family stays with comfortable and spacious rooms. Families traveling with infants can rest easy knowing that cribs are provided at no extra cost and extra beds are also available for older children.

The hotel features a cute mini golf that keeps children entertained, alongside a dedicated kids area equipped with books and a lounge for daycare activities. Outdoor areas like the lawn and bar terrace provide additional spaces for family relaxation and play.

Dining at the hotel is family-friendly, making mealtimes convenient and enjoyable. The hotel's warm and welcoming staff add to the overall pleasant experience, ensuring a comfortable stay with a personal touch. For a perfect family getaway, especially for those interested in skiing, Gran Hotel de Jaca offers an ideal location and a range of facilities that cater to both parents and children.

Golf
Nearby the Gran Hotel de Jaca, guests have remarked on the availability of a mini golf course that serves as a form of entertainment, particularly for children. However, it is notable that the mini golf area has seen better days and is in need of maintenance. There are instances where the crazy golf was closed or deemed unplayable, which might affect the overall experience for visitors looking to enjoy this activity. Despite these limitations, the mention of other sports options suggests that there are alternative recreational activities available in the vicinity. For those looking into varied leisure activities, the hotel remains a family-friendly location.

Nightlife
The Gran Hotel de Jaca boasts a prime location for those keen on exploring the vibrant nightlife of the city. Situated within walking distance of numerous bars, cafes and restaurants, guests find it an ideal spot to experience the local culinary and entertainment scene. Its proximity to the city center and the old town makes it convenient for both dining and unwinding at various tapas bars. Additionally, a quick four-minute walk will bring you to the heart of the city's nightlife, offering an array of pubs and clubs for evening revelry.

However, the lively atmosphere comes with a caveat: the area can be quite noisy. Guests have noted disturbances from other visitors, children and groups, which can persist throughout the night. Despite these challenges, the hotel's central and clean location is frequently praised, making it a good base for those looking to immerse themselves in Jaca's dining and entertainment offerings.

3 Star
Gran Hotel de Jaca is widely recognized as a three-star hotel and opinions about its performance vary. Visitors frequently highlight the hotel as being a satisfactory option for its star rating, noting it offers what is generally expected from a three-star property, particularly in terms of comfort and price. It is referred to as a large and quality establishment with its facilities deemed very good for the price point.

The hotel's location receives positive remarks, making it an appealing choice for travelers. Guests often mention that the hotel represents good value compared to other accommodations in the area with some guests indicating they would stay again due to its affordability. The service has been described as high for a three-star establishment, meeting standard expectations for such properties.

However, common concerns revolve around the hotel’s condition with several reviews suggesting that it is in need of renovation. A few guests felt that the hotel is overpriced considering its age and facilities. There are mentions that the heat within the hotel was uncomfortable, which some found inappropriate for a three-star hotel. Some reviewers felt that the hotel did not deserve its three-star rating, suggesting that the quality might align more closely with a lower star rating.

Overall, while Gran Hotel de Jaca meets the basic expectations for a three-star accommodation and offers notable value for money in a prime location, potential guests should also consider the mixed sentiments regarding its aging condition and comfort levels.

Business
Gran Hotel de Jaca offers a range of amenities suited for business travelers. The hotel features spacious public areas conducive to various tasks and the rooms are equipped with full working desks, making it convenient for extended stays. While some reviewers noted that the business facilities need improvement and are somewhat limited, the hotel's conference facilities received positive feedback for being effective and practical. Additionally, the hotel is business friendly with areas tailored for work and meetings. An option for golf adds a recreational perk to a business trip. Overall, it is considered an ideal spot for business travel, balancing work and comfort efficiently.

Outdoor Pool
The outdoor pool at Gran Hotel de Jaca receives mixed reviews from its guests. Many find the pool area to be pleasant and a good place for relaxation with plenty of sun loungers and chairs available. Rooms with views of the pool and mountains add to the overall appeal. The pool itself is noted for being peaceful and providing a soothing retreat from the surrounding noise, making it an ideal spot for quick swims.

However, the pool seems to face some maintenance issues. Instances of it being closed, whether for refurbishments or other reasons, have been reported, leaving some guests disappointed. Additionally, there are mentions of cleanliness concerns with some finding the water cloudy or the area neglected and run down.

Despite these drawbacks, the pool's proximity to guest rooms and a poolside bar serve as convenient features. The pool area also includes a restaurant, enhancing the outdoor dining experience. For those who enjoy a bit of activity, the nearby mini-golf course offers fun alongside the pool's serene environment.


Yes, Gran Hotel de Jaca has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Gran Hotel de Jaca.

No, Gran Hotel de Jaca doesn't allow dogs.

Yes, parking facilities are available at Gran Hotel de Jaca.

No, Gran Hotel de Jaca doesn't have a gym.

Location Show Map
More Options
  • Hotel in Jaca

  • 7.8 Good

  • From $59

  • Aparthotel in Jaca

  • 8.7 Very Good

  • From $98

  • Apartments in Jaca

  • From $62



6,973,812

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ