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Summary of reviewsHotel Acebo Plaza Mayor, nestled in the historic heart of Jaca, stands out for its exceptional location, providing guests with an ideal base to explore the city's vibrant atmosphere. Its central placement on the main pedestrian street ensures easy access to nearby cafés, restaurants, and historical attractions, all while maintaining a peaceful environment for a restful stay. The hotel’s spacious and clean rooms are frequently praised, offering comfort with well-functioning heating systems and pleasing views from certain rooms.
Guests appreciate the cleanliness throughout the hotel, noting the immaculate conditions of both rooms and shared facilities. The morning begins with a satisfying breakfast experience, either at a nearby Acebo hotel or at local cafés, although occasional logistical challenges exist. The hotel's cleanliness and commitment to guest comfort are complemented by its courteous and attentive staff. Receptionists are lauded for their politeness and efficient service, quickly addressing issues and enhancing the welcoming atmosphere.
While the hotel does not provide direct parking, guests have access to various public parking options nearby. Despite minor inconveniences, such as older bathroom fixtures and limited electrical outlets, the overall cleanliness and comfort remain commendable. Additionally, the hotel warmly accommodates pets, providing thoughtful amenities for canine companions.
The overall experience at Hotel Acebo Plaza Mayor is characterized by its convenient central location, exceptional cleanliness, welcoming staff, and pet-friendly policies, making it an attractive option for travelers seeking a quintessential Spanish hotel stay in the bustling heart of Jaca. Show more
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Hotel with Parking
This hotel offers parking. It is situated on Calle Mayor. The hotel provides easy access to the city center.
Accessible Hotel
This hotel is wheelchair accessible and features an accessible bathroom. It also has a raised toilet and lowered sink.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Cheap Hotel
Small Hotel
Room Types
Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a walk-in shower, a bath or a shower and a bidet. This triple room is air-conditioned and has a flat-screen TV with cable channels, a wardrobe and heating.
Quadruple RoomProviding free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bath or a shower and a bidet. This quadruple room is air-conditioned and features a flat-screen TV with cable channels, a wardrobe and heating.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The double room offers air conditioning, a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV with cable channels, a wardrobe and heating. The unit has 2 beds.
Single RoomProviding free toiletries, this single room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. This single room is air-conditioned and features a flat-screen TV with cable channels, a wardrobe and heating. The unit offers 1 bed.
Family RoomOffering free toiletries, this family room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. This family room is air-conditioned and has a flat-screen TV with cable channels, a wardrobe and heating. The unit has 5 beds.
Guest Reviews
Location
Nestled in the historic heart of Jaca, Hotel Acebo Plaza Mayor shines with its unbeatable location, offering guests the perfect base to explore this charming city. Situated right on the main pedestrian street, the hotel ensures easy access to the vibrant atmosphere of the city center, where cafés, restaurants, and historical attractions await just a short stroll away. Despite its central positioning, the hotel maintains a quiet and peaceful environment, allowing for a restful stay.
Guests are repeatedly impressed by the proximity to everything, eliminating the need for extensive travel within the city. The hotel provides detailed guides and directions, making navigation a breeze despite occasional hiccups with map services. The spacious and clean rooms add to the comfort, with additional praise for the welcoming staff and efficient service. Overall, Hotel Acebo Plaza Mayor's location not only stands out but enhances the entire stay, offering convenience and a quintessential experience of Jaca's lively core.
Breakfast
Hotel Acebo Plaza Mayor offers a unique breakfast experience that gives guests the opportunity to explore the neighboring area. While breakfast isn't available directly at the hotel, it is served in another part of the Acebo hotel, approximately 150 meters away, or guests can choose to visit one of the numerous nearby cafes or bars. The breakfast itself, when accessible, is described as very nice and plentiful, although there are occasional instances where pastries may run out early in the morning. Despite some logistical challenges, the plentiful breakfast offerings and the charm of the local venues provide a satisfying start to the day for guests exploring this vibrant area.
Rooms
Hotel Acebo Plaza Mayor offers guests rooms that are consistently spacious and clean, with the added benefit of comfortable beds. Many guests appreciate the extra space and how the simple yet functional design meets their needs for a short stay. Highlights include well-functioning heating systems, especially in colder weather, and large balconies with double glazing, which effectively block out external noise. Views from certain rooms are notably pleasing, adding a touch of charm to the guest experience.
On the downside, guests have noted some issues with room maintenance and facilities. Several reviews mention outdated bathroom fixtures, limited lighting, and a lack of electrical outlets. Some rooms are reported to have poor insulation, making it easy to hear neighboring guests. In hotter months, the absence of air conditioning can be a challenge, especially since some rooms have more beds than necessary, contributing to cramped conditions.
Overall, despite needing some updates, Hotel Acebo Plaza Mayor provides a comfortable stay with roomy accommodations, making it a viable option for those seeking a central location in the heart of the population.
Beds
Hotel Acebo Plaza Mayor receives mixed feedback regarding their beds, with a dominant leaning towards comfort. Many guests find the beds very comfortable, often describing them as spacious and soft, which contributes to a restful night's sleep. The bedding itself is frequently praised for its comfort, enhancing the overall sleeping experience. Some rooms feature large, comfortable beds that stand out in the reviews. Despite this, there are mentions of discomfort from certain mattresses being overly worn or the beds being slightly small or narrow for two people. Noise issues from the beds and surroundings are noted, affecting some guests' comfort. While many visitors appreciate the comfort levels, others believe improvements could be made, particularly with older mattresses and pillows.
Cleanliness
Hotel Acebo Plaza Mayor, positioned in a prime location, consistently impresses guests with its exceptional commitment to cleanliness. Travelers frequently highlight the immaculate conditions throughout the hotel, from the rooms to the shared facilities, making it a standout feature of their stay. The establishment offers comfort and modernity, with well-equipped rooms that meet the needs of guests, including effective heating during colder months. The hotel is situated in a convenient, car-free area, enhancing the experience for those who appreciate a central location.
Despite a few minor areas that could benefit from upgrades, such as older bathrooms and worn-out bedding, most visitors find the overall cleanliness and comfort levels to be excellent. The hotel also boasts a comprehensive breakfast service and attentive staff who swiftly resolve any issues that may arise. For a 3-star hotel, Hotel Acebo Plaza Mayor delivers commendable standards of cleanliness and comfort, making it a reliable choice for travelers seeking a clean, centrally-located accommodation.
Staff
Hotel Acebo Plaza Mayor offers a remarkable experience, largely due to its attentive and friendly staff. Guests frequently praise the reception workers for their politeness and helpful demeanor, appreciating the clear explanations provided upon arrival. The hotel management ensures comfort with convenient code access systems, making navigation and security straightforward for visitors.
Receptionists stand out with their friendly and kind attitudes, responding promptly to any issues and solving problems with a smile. Exceptional service was noted, especially when staff immediately addressed a nighttime issue, showcasing their willingness to assist guests swiftly. Pet owners will find the staff equally accommodating, as pets are warmly welcomed, receiving thoughtful amenities like beds and bowls.
Despite a few isolated complaints about unfriendly encounters, the overall impression of the hotel's staff remains overwhelmingly positive, with many guests particularly noting the polite and attentive nature of the team. The staff’s genuine kindness and willingness to help contribute significantly to the pleasant and welcoming atmosphere, enhancing the overall experience at this classic Spanish hotel.
Parking
Hotel Acebo Plaza Mayor presents a mixed bag for guests regarding parking facilities. Nestled in the bustling heart of the city, the hotel itself lacks dedicated parking, but it manages to offer several alternatives for visitors. Guests can find free public parking around 200 meters away or choose to use paid nearby garages. For those willing to pay, the hotel has arrangements with parking facilities, although some consider the cost high, particularly for motorcycles.
The central location of the hotel comes with its own set of challenges. Parking is not directly adjacent, so guests should be prepared to carry their luggage a short distance. Some guests reported successfully finding parking spots a 5-minute walk away, though availability can vary, especially during busy periods. Despite this logistical consideration, staying in the center doesn't mean dealing with a chaotic atmosphere, as guests appreciated the quiet environment despite being in a lively area.
Check-in procedures are streamlined and convenient, offering a modern approach with WhatsApp communication and direct room access through codes, lessening the impact of parking challenges. While some may find parking to be a bit of a hassle or distant, the overall experience of convenience and centrality makes Hotel Acebo Plaza Mayor an attractive option for those visiting the city center.
Dog Friendly
Hotel Acebo Plaza Mayor shines as an ideal destination for travelers with dogs, receiving praise for its welcoming attitude toward furry companions. Guests appreciate that the hotel accepts dogs without any hassle and provides thoughtful amenities to ensure pet comfort. Many reviewers highlight the provision of a cozy bed and bowls, which stands out as a considerate touch. This detail reflects the hotel's commitment to making sure pets feel at home during their stay. Notably, the hotel's pet-friendly policy extends to dogs of all sizes, including those weighing over 10 kg. Such comprehensive accommodations and services make Hotel Acebo Plaza Mayor a standout choice for pet owners seeking a relaxed and accommodating stay.
No, Hotel Acebo Plaza Mayor doesn't have any pool.
No, a spa isn't available at Hotel Acebo Plaza Mayor.
Yes, Hotel Acebo Plaza Mayor welcomes dogs.
Yes, parking facilities are available at Hotel Acebo Plaza Mayor.