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Summary of reviewsHotel Charle is highly praised for its exceptional location, nestled in serene natural surroundings by a picturesque river and conveniently positioned on the main road to France. This makes it an ideal stop for travelers, particularly those heading to nearby Jaca or the ski slopes in Formigal. The tranquil ambiance, coupled with proximity to urban amenities, offers a perfect balance for a peaceful getaway while being practical for en route travelers, including walkers, bikers and those with pets. The large parking area and attentive staff further enhance the experience.
Breakfast at Hotel Charle receives mixed reviews. While many guests find it to be of high quality and good value for the price, others feel it lacks variety and can be poorly timed for early departures. Some guests have experienced issues with availability, particularly when other events are held at the hotel.
The hotel's dinner service earns positive feedback for its quality and memorable dishes. However, the dining experience can be inconsistent with some guests finding the restaurant unexpectedly closed or limited options available. This often necessitates trips to nearby Jaca for meals.
Rooms at Hotel Charle are generally spacious, comfortable and well-equipped with amenities like microwaves and refrigerators, making them suitable for longer stays. Guests appreciate the clean, cozy environment and the peaceful setting, often with nice views and access to garden areas. However, some reviews mention outdated conditions and specific maintenance issues, suggesting that a bit more attention to detail could improve the overall experience.
Cleanliness is another area where feedback varies. Many guests commend the hotel for its clean and spacious rooms, though some note lapses in thoroughness, such as dirt under beds or animal hair on sofas. Most guests find the cleanliness acceptable, but occasional structural and maintenance concerns are highlighted.
The staff at Hotel Charle are overwhelmingly appreciated for their friendliness and attentiveness. Guests frequently commend them for their warm service, particularly pointing out individuals like Pedro for exceptional hospitality. A few negative interactions are mentioned but are rare.
One consistent area of dissatisfaction is the Wi-Fi service, which is often reported as poor or non-existent in some rooms, especially on the periphery of the building. Improvements in this area could significantly enhance guest satisfaction.
For guests traveling with their own vehicles, the ample and convenient parking facilities are a significant advantage, contributing to a stress-free stay. The hotel's peaceful environment is complemented by easy access to parking and nearby natural attractions.
Families, particularly those traveling with pets, find Hotel Charle to be a welcoming and practical choice. The spacious garden areas provide a delightful space for children and pets alike. The hotel's rural charm and proximity to various attractions make it an attractive option for family vacations.
The bed quality at Hotel Charle receives mixed feedback with many guests finding them comfortable and spacious. However, some report issues with mattress firmness and pillow softness, indicating that comfort can be subjective.
Overall, Hotel Charle excels in providing a serene and practical lodging option with a few areas for improvement, particularly in consistency of dining services, maintenance and Wi-Fi connectivity. Its excellent location, accommodating staff and pet-friendly policies make it a favored choice for many travelers. Show more
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Categories
Hotel with Parking
This hotel offers parking. It is situated near Jaca. The hotel provides a convenient stay.
Accessible Hotel
Hotel Charle is wheelchair accessible and has disabled facilities. It offers a higher level toilet, lower bathroom sink, and toilets with grab rails.
Historic Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Cheap Hotel
Room Types
Double RoomThis country-style room features free Wi-Fi and a TV. It has a private bathroom and great mountain views.
Triple RoomThis country-style room features free Wi-Fi and a TV. It has a private bathroom and great mountain views.
Superior Family RoomThis country-style room features free Wi-Fi, a TV, microwave, fridge and coffee machine. It has a separate seating area, a private bathroom and great mountain views.
Duplex Family RoomThis rustic-style room has direct access to the garden and beautiful views of the river and mountains. It is split into 2 levels, and with seating area on the ground floor and 2 twin bedrooms upstairs. It also offers free Wi-Fi, flat-screen satellite TV, microwave, fridge, coffee machine and a full bathroom with free toiletries.
It is recommended to bring disposable tableware to prepare meals
Superior Double RoomThis room has a microwave, fridge and coffee machine. It is recommended to bring disposable tableware to prepare meals
Economy Double RoomProviding free toiletries, this double room includes a private bathroom with a shower. The double room provides a wardrobe, parquet floors, heating and a flat-screen TV. The unit offers 1 bed.
Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a shower. This twin/double room features a wardrobe, heating and a flat-screen TV. The unit offers 2 beds.
Apartment - Split LevelThe fireplace is a top feature of this apartment. This spacious apartment includes 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. The apartment offers a washing machine, a private entrance, a tea and coffee maker, a flat-screen TV, as well as garden views. The unit has 5 beds.
Duplex ApartmentThis apartment has a microwave, fridge and coffee machine. It is recommended to bring disposable tableware to prepare meals
Comfort Quadruple RoomProviding free toiletries, this quadruple room includes a private bathroom with a shower. The quadruple room provides a wardrobe, a sofa, parquet floors, heating, as well as a flat-screen TV. The unit offers 3 beds.
Economy Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower. This double room has a wardrobe, heating and a flat-screen TV. The unit has 1 bed.
Guest Reviews
7.6
Good
Location
Hotel Charle boasts an enviable location that consistently garners praise from guests. Nestled in the midst of breathtaking natural surroundings, the hotel is perfectly positioned on the main road to France, making it an ideal stopover for travelers crossing the border. The setting is described as idyllic and tranquil with the hotel situated by a picturesque river and surrounded by lush greenery. Guests frequently highlight the serene ambiance, making it a perfect retreat for those seeking a peaceful getaway.
The proximity to the city of Jaca is another notable advantage. Just a short drive away, the hotel offers easy access to urban amenities while maintaining its quiet and natural environment. This balance makes it particularly convenient for those who want to explore the area or are en route to other destinations, including the nearby slopes.
The location is also praised for its practicality. Being close to major highways and the border crossing, it serves as a convenient stop for walkers, bikers and travelers with pets. The large parking area and friendly, attentive staff add to the overall experience of convenience and comfort.
In summary, Hotel Charle excels in offering a peaceful, natural setting while being conveniently close to Jaca and major travel routes. This exceptional location, combined with welcoming staff and good value for money, makes it a favored choice for travelers.
Breakfast
Hotel Charle's breakfast offerings have received mixed reviews from guests. On the positive side, many praised the quality of the breakfast, describing it as very good, wonderful and even exceptional. The attention from the staff in the breakfast room also garnered commendations for being very good and helpful. Several guests appreciated the €7 breakfast for its value, although some found it basic or modest.
However, there were notable concerns regarding the breakfast service. Some guests found the breakfast to be lacking in variety and a bit scarce. Others felt it was overpriced for what was offered, describing it as basic or weak. There were also complaints about the timing with breakfast often served too late for those needing an early departure. Availability issues were also highlighted with some guests not receiving breakfast despite prior arrangements and instances where breakfast was not available due to other events at the hotel.
Overall, while the quality and service of the breakfast received positive comments, improvements in variety, timing and consistency could enhance the overall guest experience at Hotel Charle.
Dinner
Hotel Charle delights guests with its picturesque setting and well-maintained apartments that come fully equipped for a comfortable stay. Reviews highlight the quality of the dinner served with phrases like "Dinner was very tasty," "The meal was very good," and compliments on specific dishes such as the "beef cheek" and "bacalao al pil pil" being particularly memorable. Guests also appreciated the charming bar and the good company they encountered there.
However, dining options seem to be inconsistent. Despite some guests enjoying wonderful meals, others reported finding the restaurant closed or limited to breakfast only, contrary to what they expected from the website. The lack of an on-site dining service often forced guests to travel to nearby Jaca for meals. Some found the limited evening menu to be overpriced and not up to their expectations and there were also issues with the kitchen being out of order, resulting in no breakfast being available.
In summary, while Hotel Charle offers a generally positive dining experience when available, the inconsistency in restaurant operation and availability is a recurring concern for guests.
Rooms
Hotel Charle offers a range of room styles with many guests appreciating the spaciousness and comfort of the accommodations. Several reviews highlight the large, beautifully arranged rooms, often with garden access, comfortable beds and clean, cozy atmospheres. Many rooms come equipped with useful amenities like microwaves, coffee makers, refrigerators and kitchenettes, offering convenience for longer stays.
Guests frequently mention the peaceful and quiet environment of the hotel, complemented by ample parking space and attractive exterior surroundings perfect for relaxation, including garden areas with sun loungers. Rustic yet modern, the rooms provide a cozy retreat with some even featuring nice views and direct garden access.
However, some guests note that certain rooms appear outdated and in need of renovation. Issues such as broken showers, noisy toilet chains and mismatches between reserved and provided rooms occasionally mar the experience. Despite some negative feedback on room size discrepancies and amenities, the overall impression remains positive due to the cleanliness, spaciousness and comfort that many guests experience during their stay at Hotel Charle.
Beds
Hotel Charle offers a mixed experience when it comes to its beds, though many guests have reported positive aspects. Comfortable beds are frequently mentioned with several reviews highlighting them as very comfortable, large and spacious—often described as "huge" and "incredibly comfortable." Specific praise is given to the size, such as beds being a minimum of 1.90 meters wide and 2 meters long. The peaceful environment adds to the comfort, making for a restful stay.
However, not all feedback is glowing. Some guests found the mattresses either too hard or worn out, leading to an uncomfortable sleep. Additionally, the softness of the pillows did not meet everyone's preferences with some finding them flat. Despite these occasional drawbacks, the positive remarks about the beds, combined with good bedding quality and attentive staff, suggest that many guests leave Hotel Charle feeling satisfied with their sleeping arrangements. The bed's comfort level seems to largely depend on personal preference, so potential visitors may want to consider their firmness and pillow thickness preferences when booking.
Cleanliness
Hotel Charle offers a mixed experience when it comes to cleanliness. Many guests praised the hotel for its very clean rooms, which were described as spacious and comfortable. The cleaning staff received compliments for their friendliness and professionalism and daily room cleanings are provided, albeit without replenishing amenities like shampoo and shower gel.
Several reviews highlighted the cleanliness of both rooms and bathrooms, stating everything was very clean and adequate. The facilities themselves were also noted as being clean, contributing to a generally positive perspective on hygiene.
However, there are recurring mentions of less favorable experiences. Some guests pointed out issues such as dirt under the bed, animal hair on sofas and the presence of many flies in the room. Instances of inadequate cleaning were noted with some reports of filthy and outdated bathrooms and even superficial cleaning in certain cases.
Additionally, structural and maintenance concerns such as a dirty toilet seat, loud boiler and uncomfortable beds with visible springs were also mentioned. There were complaints about neglected details and the overall upkeep of the property, suggesting that a little more attention to maintenance could improve the guest experience.
In conclusion, while Hotel Charle generally maintains a good standard of cleanliness, consistent upkeep and a bit more attention to detail could address the reported issues and enhance the stay further.
Staff
Hotel Charle boasts overwhelmingly positive reviews about its staff with numerous guests praising their friendliness, attentiveness and overall pleasant demeanor. Many guests found the owners and the reception staff particularly kind and helpful. Exceptional mention was given to a staff member named Pedro for his warm and friendly service. The personal interaction guests experienced was often highlighted as a standout feature, contributing to an enjoyable stay.
While the majority of reviews celebrated the staff's professionalism and excellent service, there were occasional mentions of less favorable encounters, including instances of unfriendliness and a lack of empathy. However, these seemed to be the exception rather than the norm.
Overall, Hotel Charle is commended for its strong service with most guests appreciating the staff's commitment to making their stay comfortable and welcoming.
Wi-Fi
Hotel Charle’s guests have expressed a common dissatisfaction with the hotel's Wi-Fi service. Several reviews indicate that the Wi-Fi connection was often terrible, limited or completely non-existent in certain rooms, particularly those on the periphery. There were instances where guests had to make multiple requests before the Wi-Fi was activated. Some guests noted the lack of clear information or codes for accessing the internet. Despite the charm of the old building, it seems that the Wi-Fi could benefit from significant improvements to meet guests' expectations.
Parking
Hotel Charle stands out for its convenient and ample parking facilities, making it an ideal choice for travelers who drive. Located outside the village, the hotel offers free parking on-site, allowing guests to easily park their vehicles in the spacious parking area. Many visitors appreciated the peaceful and quiet surroundings of the hotel, which is complemented by the ease of parking, whether it's close to the main building or in the large available spaces.
Accessing the hotel is straightforward and the presence of ample parking makes it stress-free for guests. Furthermore, the hotel's location provides easy access to a nearby river, which is perfect for a refreshing swim.
While the hotel features clean and renovated rooms, some guests noted the lack of air conditioning during the hot summer months, which is something to consider if visiting during peak heat. However, the overall positive feedback on parking and the tranquil environment of the hotel make it a comfortable and convenient stay.
Family
Hotel Charle emerges as a prime choice for family vacations, particularly for those traveling with pets. This cozy and family-oriented establishment offers rooms with beautiful garden views, creating a serene and pleasant environment for all ages. Guests consistently appreciated the spacious garden, which provides a secure and delightful space for children to run around and play and is equally perfect for pets to stretch their legs.
Two adjacent rooms on the ground floor, accommodating up to six guests, highlight the hotel’s ability to cater to larger family groups. Moreover, the option of staying in an apartment with a private terrace adds to the convenience and comfort, making it ideal for longer stays.
Situated in a well-connected natural setting, the hotel is an excellent base for exploring nearby attractions such as the tunnel to France or the ski slopes in Formigal. Its rural charm and the peaceful ambiance offer a refreshing escape from the bustling city life. Free parking is an added benefit for those traveling by car.
However, some reviews indicated that not all accommodations perfectly fit larger families, as the rooms and bathrooms might feel cramped and outdated for groups of three or more. Despite these occasional drawbacks, the general consensus highlights Hotel Charle as an appealing destination for family trips, particularly if you're traveling with children and pets.
Dog Friendly
Hotel Charle is a highly recommended destination for pet owners traveling with their furry friends. Guests frequently highlight how well the hotel accommodates pets, making it an ideal choice for those on the move with dogs of varying sizes. The property is praised for its beautiful surroundings, perfect for walks and outdoor activities with dogs, including a lovely area with river access ideal for swimming.
The hotel staff are noted for their friendliness and welcoming attitude towards pets, allowing dogs in the rooms without any hassle. While there may be a small extra charge for pets, many find it economical and worth the convenience. The clean and renovated rooms contribute to a cozy and enjoyable stay for both pets and their owners.
Travelers appreciate the convenience of rooms that open to the outside, facilitating easy access for walks and making the stay pleasant and quiet. Reviews commonly mention the hotel's excellent location and comfortable accommodations, ideal for resting after a long trip. It's clear that Hotel Charle provides a pet-friendly haven, seamlessly integrating pet accommodations into their service, ensuring a stress-free and enjoyable experience for pet owners.
No, Hotel Charle doesn't have any pool.
No, a spa isn't available at Hotel Charle.
Yes, Hotel Charle welcomes dogs.
Yes, parking facilities are available at Hotel Charle.