Oroel Hotel & SPA

Jaca 42.57483500, -0.54901300 , Avenida Francia, 37 (Show on Map)
8.1
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsOroel Hotel & SPA, located in Jaca, is highly regarded for its prime placement that balances tranquility with proximity to the city center and historic sites such as the Citadel and Castillo. The convenience of walking to nearby bars, restaurants and shops, along with easy access to parking, makes it an attractive option for both leisure and practical purposes. The hotel's onsite amenities like parking and a pool further enhance the guest experience.

Breakfast at the hotel receives generally favorable reviews, noted for its variety and quality, including gluten-free options and excellent Nespresso coffee. While some guests feel the breakfast could be more diverse, the service and overall offerings are well-regarded. Dinner experiences are also positively reviewed with many guests praising the taste, quality and pricing of the food, alongside commendations for the friendly and attentive dining staff.

The rooms at Oroel Hotel & SPA are frequently praised for their spaciousness, cleanliness and comfort. Many are equipped with additional amenities like kitchenettes, terraces and seating areas, contributing to a pleasant stay. While some rooms are noted as being outdated, the overall large room sizes and cozy furnishings remain well-received. The high standards of cleanliness throughout the hotel, from rooms to common areas, are consistently highlighted, despite occasional minor issues.

The staff at Oroel Hotel & SPA are often described as exceptionally friendly and helpful. The reception and SPA staff, in particular, receive accolades for their professionalism and willingness to assist, contributing to a welcoming atmosphere. The consistent friendliness and excellent service across all staff roles enhance the guest experience.

Wi-Fi services present mixed feedback. While free and occasionally reliable, significant issues with weak signals and frequent disconnections are reported. This suggests a need for improvement to meet guest expectations.

The pool facilities are generally well-received, noted for their variety, cleanliness and family-friendly amenities. Despite some accessibility issues and occasional maintenance concerns, the pool area is appreciated for its relaxing environment and adequate amenities.

Parking options are another positive aspect with guests finding free public parking convenient and the hotel's secure underground garage praised for its safety and spaciousness. Despite occasional difficulties with parking space availability, the overall parking experience is satisfactory for most guests.

Families particularly enjoy Oroel Hotel & SPA with ample space in family rooms, child-friendly amenities and a welcoming atmosphere making it ideal for vacations with children. The hotel is recommended for its family-oriented accommodations and excellent service.

Lastly, the comfort of the beds varies among guests. Many find them cozy, supportive and conducive to a good night's sleep, whereas some report issues with hard or worn-out mattresses and pillows. The overall spaciousness and cleanliness of the rooms contribute to a generally positive stay, even if bed comfort occasionally falls short of expectations.

In summary, Oroel Hotel & SPA is highly recommended for its strategic location, generous amenities, spacious and comfortable rooms, strong emphasis on cleanliness and exceptionally friendly staff. Areas for improvement include Wi-Fi reliability and occasional room updates, but the overall guest experience remains largely positive.
Show more
Categories
Hotel near Golf Courses
Situated in Jaca, this hotel provides access to Club de Golf Jaca and other nearby courses. It offers spa facilities for relaxation after a day on the golf course. The hotel's location makes it a good base for exploring the golfing options in the region.

Hotel for Honeymoon
Located in Jaca, this hotel offers spa facilities and comfortable accommodations. Its location provides easy access to the Pyrenees, making it suitable for couples interested in outdoor activities and relaxation.

Hotel with Spa
The hotel has spa facilities. It is situated in Jaca, offering convenient access to local attractions.

Romantic Hotel
The hotel has a spa offering wellness treatments. Its location in Jaca provides access to the Pyrenees, perfect for couples who enjoy outdoor activities. The combination of relaxation and adventure makes it a great choice.

Hotel with Swimming Pool
This hotel features a spa, enhancing the swimming pool experience with additional relaxation options. Its location in Jaca provides easy access to both city amenities and nearby natural attractions.

  Outdoor Pool  


Business Hotel
The presence of a spa suggests amenities catering to relaxation, which can be beneficial for business travelers. Further details are needed about meeting facilities.

Hotel with Parking
The hotel has an underground car park at an additional cost, which can be reserved in advance. It is well-situated and offers stunning views of the Pyrenees. The hotel also features a gastrobar.

Accessible Hotel
This hotel has facilities for disabled guests and is wheelchair accessible, although limitations may apply. It also has wheelchair-accessible parking, registration desk, and restaurant.

Hotel with Outdoor Pool
This hotel features a seasonal outdoor pool, perfect for enjoying the warmer months. It also offers a full-service spa, allowing for relaxation and wellness alongside your pool experience. Guests have positively reviewed the pool facilities.

Family Friendly Hotel

Cheap Hotel

4-Star Hotel

Room Types
Twin Room This modern, spacious room has central heating and includes 2 single beds. It has a balcony, flat-screen TV and free Wi-Fi. The private bathroom has bath and shower and includes free toiletries and a hairdryer.

Triple Room This modern, spacious room has central heating and includes 2 single beds and a sofa bed. It has a balcony, flat-screen TV and free Wi-Fi. The private bathroom has bath and shower and includes free toiletries and a hairdryer.

Quadruple Room This modern, spacious room has central heating and includes 2 single beds and a sofa bed. It has a balcony, flat-screen TV and free Wi-Fi. The private bathroom has bath and shower and includes free toiletries and a hairdryer.

Family Room (2 Adults + 2 Children) This modern, spacious room has central heating and includes 2 single beds and a sofa bed. It has a balcony, flat-screen TV and free Wi-Fi. The private bathroom has bath and shower and includes free toiletries and a hairdryer.

Family Room (2 Adults + 1 Child) This modern, spacious room has central heating and includes 2 single beds and a sofa bed. It has a balcony, flat-screen TV and free Wi-Fi. The private bathroom has bath and shower and includes free toiletries and a hairdryer.

Twin Room with Kitchenette This modern, spacious room has central heating and includes 2 single beds. It has a balcony, flat-screen TV and free Wi-Fi. There is a kitchenette with a ceramic hob, microwave and fridge. The private bathroom has bath and shower and includes free toiletries and a hairdryer.

Single Room Featuring free toiletries, this single room includes a private bathroom with a bath, a shower and a bidet. The single room features air conditioning, a minibar, a wardrobe, a sofa, as well as a flat-screen TV. The unit has 1 bed.

Guest Reviews
8.1
Very Good
Location
The Oroel Hotel & SPA in Jaca enjoys widespread acclaim for its prime location. Nestled within a quiet area yet just steps away from the city center and historic sites like the Citadel and Castillo, it offers the ideal balance of tranquility and proximity to local attractions. Guests frequently highlight the convenience of being able to walk to numerous bars, restaurants and shops, making it easy to explore Jaca without needing a car. The central location also affords easy parking options, adding to the hotel's appeal for those arriving by vehicle.

This well-situated hotel is perfect for both leisure and practical needs, offering quick access to the pedestrian areas, the bus station and main roads. Its proximity to essential amenities and tourist spots makes it a favorite among visitors looking to immerse themselves in the local culture and history. Additionally, the hotel features benefits such as onsite parking and a pool, enhancing the overall guest experience. Whether planning a short stopover or a longer stay in the region, the Oroel Hotel & SPA's strategic location and excellent facilities make it a highly recommended choice for exploring Jaca.

Breakfast
Guests at Oroel Hotel & SPA generally enjoy the breakfast offerings, frequently describing them as good, varied and plentiful. Many reviews highlight the extensive variety available, from gluten-free options to cooked eggs and diverse selections of jams, pastries and cold cuts. The presence of Nespresso coffee machines is a notable hit, often cited as a standout feature.

Visitors appreciate the quality of the food, frequently using terms like excellent, delicious and very good to describe the breakfast experience. Although some mention the breakfast could be more diverse or improve in quality, the overall sentiment remains positive with many guests commending the completeness and generosity of the buffet.

The hotel's central location also adds to the appeal, making it convenient for guests to explore the area before or after enjoying a satisfying breakfast. While a few guests noted that the breakfast didn't meet the four-star expectations or mentioned minor issues like the quality of the juice, the service quality and food variety generally left a favorable impression.

Dinner
The dining experience at Oroel Hotel & SPA has garnered generally positive feedback from guests, highlighting several key aspects. The restaurant is frequently described as excellent, exceptional and highly recommended with the quality of food often being praised for its great taste and good pricing. Many reviewers appreciated the opportunity to have dinner at the hotel, citing the restaurant's good selection and exceptional value for money. The dining staff, in particular, received numerous commendations for their kindness and service.

Despite the overall positive reviews, there are some areas for improvement. A few guests noted that the dining room could benefit from re-arrangement and there were occasional criticisms about the consistency of the menu with one guest mentioning the menu remained unchanged over the course of a week. Another point of contention was the lack of variety in the Bar menu. There were isolated instances where some guests found the dinner options to be less satisfactory.

Overall, while there are minor areas needing improvement, most guests seemed to enjoy the dining experience at Oroel Hotel & SPA, valuing its restaurant for its quality food, fair prices and excellent service.

Rooms
Oroel Hotel & SPA is frequently praised for its impressively large and comfortable rooms. Many guests have highlighted the spaciousness and cleanliness, making their stays pleasant and relaxing. Rooms often come equipped with a variety of amenities, including some that feature kitchenettes, terraces and seating areas, which enhance the overall convenience and functionality for longer stays or families.

The views from the rooms, particularly those with balconies, are noted for being beautiful with sights of the mountains and pool being particularly appreciated. Comfort is another recurring theme with many guests appreciating the comfortable beds and modern decor in certain rooms.

However, it's worth mentioning that several reviews point out that some rooms are outdated and show signs of wear, suggesting a need for updates and better maintenance. Despite this, the overall spaciousness and comfortable furnishings tend to overshadow these concerns, providing a generally positive experience for most visitors.

Parking is convenient and easy and the hotel's location is well-received by guests looking to explore the local area. While there are minor issues such as small bathrooms or occasional cleanliness lapses, the generous room sizes and overall comfort seem to be the stand-out features that contribute to a satisfying stay at Oroel Hotel & SPA.

Beds
Oroel Hotel & SPA offers a diverse experience when it comes to the comfort of its beds, based on guest reviews. Many visitors praised the beds as very comfortable, citing attributes like soft and supportive mattresses and spacious layouts. Some rooms feature large, even enormous, beds that contribute to a restful night’s sleep. Guests frequently noted the good size and cleanliness of the bed linen, enhancing the overall comfort.

However, opinions on the comfort of the beds varied. While many found the beds to be cozy and conducive to a good night's sleep, others experienced discomfort, pointing out issues with hard or worn-out mattresses and pillows. The extra beds, in particular, garnered mixed reviews, often described as noisy and uncomfortable. Additionally, some guests felt that the double beds were on the smaller side and the quality of pillows left something to be desired.

The spacious rooms and attention to cleanliness by the housekeeping staff were appreciated by many, helping to elevate the overall stay. While the comfort and size of the beds are a strong positive point for Oroel Hotel & SPA, there are occasional areas identified for improvement, particularly regarding the extra beds and the quality of pillows.

Cleanliness
The Oroel Hotel & SPA has been frequently praised for its high standards of cleanliness. Many guests have noted the rooms as being clean, lovely and very comfortable. The bathrooms also receive commendations for their spotless condition. The common areas and facilities reflect the overall cleanliness of the establishment, contributing to a positive guest experience.

However, there are occasional remarks about certain rooms needing updates and some isolated issues, like lingering dust in corners or slight lapses in bathroom cleanliness. Despite these small setbacks, the housekeeping staff is often described as kind and diligent, ensuring that most guests arrive to find rooms that are tidy and welcoming. Overall, the hotel manages to maintain a largely favorable reputation for its cleanliness and upkeep, attracting guests who appreciate a pristine and cozy environment.

Staff
The staff at Oroel Hotel & SPA consistently receive high marks for their friendliness and helpfulness, contributing to a welcoming atmosphere throughout the establishment. Guests repeatedly commend the team for being very accommodating and professional. The reception and SPA staff stand out for their exceptional service and attentiveness, always willing to assist with any requests or room issues promptly and efficiently.

The friendliness extends to various roles within the hotel, including cleaning and restaurant staff, underlining a consistent culture of warmth and excellent service. Guests appreciate the staff's courteous treatment and many highlight their positive interactions with specific members, such as the receptionists and waitresses. Despite a few isolated incidents of less favorable experiences, the overwhelming sentiment is one of exceptional staff quality with many guests finding the staff's kindness and helpful nature a standout feature of their stay.

Wi-Fi
The Wi-Fi experience at Oroel Hotel & SPA presents a mixed bag. Guests consistently appreciate the provision of free Wi-Fi and some have found the connection to be good, working well during their stay. However, there are frequent reports highlighting significant issues with the service. Many guests encountered problems such as weak signals, frequent drops in connection and, at times, a complete failure to connect. Some described the Wi-Fi as not up to standard with poor coverage particularly noticeable in the rooms. While the hotel provides complimentary internet access, it's clear that there is room for improvement to meet the expectations of all guests.

Pool
The reviews for the pool at Oroel Hotel & SPA are generally positive, praising its variety, cleanliness and amenities. Many guests appreciated the outdoor pool, describing it as large and well-maintained with a pleasant lounging area equipped with sunbeds and a jacuzzi nearby. The pool area was frequently highlighted for its cleanliness and the availability of a smaller children's pool, making it family-friendly.

Several reviews noted that the outdoor pool is sometimes inaccessible and the indoor pool requires an additional charge and reservations based on usage duration. Despite these drawbacks, the indoor pool, when accessible, was considered comfortable and sometimes heated, adding to the overall relaxing experience. Guests mentioned the pool environment as ideal and regularly maintained, which contributed to their positive impressions.

However, some guests expressed disappointment over specific issues such as the cold temperature of the outdoor pool water and the limited availability of sunbeds. Others mentioned that the pool and jacuzzi needed better maintenance, particularly pointing out concerns about cleanliness around the jacuzzi edges.

Overall, the pool facilities at Oroel Hotel & SPA received high marks for their features and cleanliness, adding to the hotel’s appeal as a travel destination.

Parking
Parking at the Oroel Hotel & SPA generally receives positive feedback from guests, who find various parking options available around the hotel. Free public parking is often mentioned as a convenient option with many guests appreciating the availability of free parking spaces nearby. Street parking in the neighbourhood is described as sufficient and easy to find, making it accessible for visitors arriving by car. The hotel also offers secure garage parking, which is particularly beneficial for motorcycles, although it comes at an additional cost.

The secure underground garage at the hotel is praised for its safety with specific mention of the large garage spaces providing ample room for vehicles. This underground parking option is highlighted as a convenient feature, especially for those seeking extra security. Guests also note that parking in the surrounding area is generally easy with multiple mentions of good, safe and convenient parking nearby.

However, there are some noted drawbacks. The parking lot at the hotel is described as small and the spaces can be tight, which might be challenging for larger vehicles. Some guests mention that it can be difficult to find parking directly at the hotel, especially during busy times like Saturday afternoons with reports of limited and cramped parking spaces. Despite these occasional inconveniences, most guests seem satisfied with their overall parking experience, particularly valuing the free public parking options just a short distance from the hotel.

Family
Oroel Hotel & SPA in Jaca stands out as a top choice for families planning a vacation. The hotel is repeatedly praised for being exceptionally family-friendly with comfortable rooms perfectly suited for both small and large families. Many reviews point out the ample space in the family rooms, which can accommodate multiple beds and are ideal for families of four. Parents have highlighted the benefit of having a view of the pool from the balcony and appreciated the spacious triple rooms.

The facilities for children are highly regarded with many young guests thoroughly enjoying the inviting pool area. The hotel also caters well to young kids with suitable amenities like bathtubs, making bath time easy for parents. The environment is very welcoming for children, perfect for family vacations, getaways and short stays alike.

The Oroel Hotel is commended not only for its family-oriented accommodations but also for providing good value for money and a high level of service. Guests have lauded the effectiveness and friendliness of the staff, particularly in the coffee shop, adding to the overall pleasant experience.

Despite a few mentions of the small size of family room toilets, the overwhelming consensus is that Oroel Hotel & SPA remains a favorite for families visiting Jaca. The family-friendly hotel ensures a hassle-free and enjoyable stay, making it highly recommended for those traveling with children.

4 Star
Oroel Hotel & SPA has garnered a range of feedback from its guests, particularly concerning its four-star rating. Many reviews indicate that the hotel does not live up to the standards typically associated with a four-star establishment. Comments frequently point out that the facilities, including bathrooms and amenities, seem sub-standard for the rating and the quality of fixtures like bathtubs and toilets fall short of expectations. The absence of facilities such as fridges and working air conditioning has been noted, along with issues like poor soundproofing and basic breakfast offerings.

Despite being labeled as a four-star venue, several guests felt that the hotel's service and overall experience were more in line with that of a three-star property. Concerns about rundown conditions and insufficient amenities were common and some guests mentioned the need for more modern updates. While the pricing was often seen as reasonable, the overall consensus suggests that, though the hotel may carry a four-star label, it doesn’t quite meet the typical benchmark associated with this rating.

Business
Oroel Hotel & SPA stands out as a well-located, business-friendly destination, offering good value for money. The size of the rooms is commendable, making it suitable for business travelers needing a comfortable space during their trip. Its proximity to various services enhances convenience, positioning it as a good accommodation option for those on a business trip.

Designated as a four-star hotel, Oroel provides excellent service, contributing to the perfect stay experience. However, while the hotel boasts a central location and generally favorable feedback, it's worth noting that some guests found the room temperatures to be quite hot and felt that the breakfast selection could be more varied. Nonetheless, the overall feedback positions Oroel Hotel & SPA as an effective choice for work-related visits.

Outdoor Pool
The Oroel Hotel & SPA boasts a highly appreciated outdoor pool, frequently described as great, nice and very pleasant. Guests particularly enjoy the attractive views from the pool and the surrounding terrace, enhancing their overall experience. Although a few guests mentioned occasional disturbances by large groups or the pool being unavailable during the ski season, the general consensus remains highly favorable for its swimming facilities and scenic surroundings.


Yes, Oroel Hotel & SPA has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Oroel Hotel & SPA.

No, Oroel Hotel & SPA doesn't allow dogs.

Yes, parking facilities are available at Oroel Hotel & SPA.

No, Oroel Hotel & SPA doesn't have a gym.

Location Show Map
More Options
  • Hotel in Jaca

  • 8.5 Very Good

  • From $79

  • Hotel in Jaca

  • 8.3 Very Good

  • From $57

  • Hotel in Huesca

  • 8.8 Excellent

  • From $77



6,973,812

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ